Exterior

Reviews of Pelican Inn & Suites

3 out of 5
Pelican Inn & Suites
6316 Moonstone Beach Dr, Cambria, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1006 reviews" "
Rating 8 - Good. 286 out of 1006 reviews" "
Rating 6 - Okay. 117 out of 1006 reviews" "
Rating 4 - Poor. 61 out of 1006 reviews" "
Rating 2 - Terrible. 29 out of 1006 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Directly across the street from walking trail along the ocean. We had an ocean view room and it didn't disappoint! Stuning sunset view right from our balcony. Parking a little bit of a challenge to get infront of our building, but not a real big deal. Overall, I highly recommend this inn.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Richard

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Lisa

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
View from room was amazing. But that’s about it. The room was old and run down. Furniture outdated and dirty.
Stayed 2 nights in Mar 2024

10/10 Excellent

ellen

Travelled with partner
Liked: Cleanliness, staff & service
Lovely, newly renovated room. Clean, quiet and comfortable. Gorgeous view of the ocean. Good value for what you get. There was a big bag of trash in the hall, which was odd. We would definitely stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service
The front desk associate at check inn was very helpful and informative of the area and facility. The room had a nice view of the ocean. Would definitely stay again.
Stayed 3 nights in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Obviously mid-construction. Pile of materials in the parking lot near the entrance off Moonstone. Seems this could have been stored elsewhere. Broken blind in my room. Outside lighting glaring in the window all night. Blackout blind would have been appreciated.
Stayed 1 night in Feb 2024

10/10 Excellent

alison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this property. It is one of the nicest locations on Moonstone Drive. The staff was very accommodating and helpful. Make sure to take part in the wine tasting on the property if it’s being offered - great wine! Would come back to the same place the next time we visit this area.
Stayed 3 nights in Feb 2024

10/10 Excellent

SUSY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again! Priscilla was a delight! Excellent customer service and staff was extremely helpful and rooms were immaculate!
Stayed 1 night in Feb 2024

8/10 Good

Elena, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Cambria. We were pleasantly surprised that the partial view was VERY unobstructed. We enjoyed the living area to be able to relax during some down time. The noise factor from any other guests was never an issue. There were a couple SMALL dings in the ceiling and wall but nothing that couldn’t be overlooked. We look forward to coming again and would love to make this a regular place we stay.
Stayed 2 nights in Feb 2024

6/10 Okay

Brock

Travelled with partner
Liked: Staff & service, amenities
Hotel needs a makeover. Room is very outdated and honestly felt a little dirty. A couple spiders I had to relocate. Will definitely stay somewhere else next time.
Stayed 1 night in Feb 2024

10/10 Excellent

Julene

Liked: Amenities, property conditions & facilities
Nice property…. Miss breakfast and happy hour but understand Covid’s effect
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Travelled with partner
The property was perfectly situated on the strand at Moonstone Beach. The sound of the waves on the beach could easily be heard from our oceanfront room. The ambiance was unsurpassed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Valerie, Santa Barbara

Travelled with partner
Liked: Cleanliness, staff & service
Helpful staff. Good location on Moonstone across from the beach. Dated carpet. Only source of heat is the fireplace, which was nice. Bathroom was dated. Mold on tile. Comfortable bed. Spacious room. In room fridge.
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very helpful!
Stayed 1 night in Jan 2024

6/10 Okay

Dennis

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Didn’t like not having housekeeping straightening the room up. No clean towels for second day. Only enough in room coffee for one day. Will find somewhere else for next trip to Cambria.
Stayed 2 nights in Jan 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, amazing location. Didn't like that the pool and jacuzzi werent next to each other.
Stayed 1 night in Jan 2024

6/10 Okay

Linda, Fresno

Travelled with partner
Liked: Cleanliness, staff & service
Room was not laid out well. There was only one chair in the room and the bed was too high to sit on. Location is great right by the shore.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sveta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to have rest. Nice helpful staff. Close to ocean, beautiful sunset. Close to Cambria with small cute shops. Very friendly people. No any complain, found another peaceful place to have rest for three-four days.
Stayed 3 nights in Jan 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms in need of updating. Great location and friendly staff. Rooms are spacious.
Stayed 3 nights in Jan 2024

10/10 Excellent

Patricia

Stayed 3 nights in Jan 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot

6/10 Okay

Randy

Travelled with partner
Average
Stayed 2 nights in Dec 2023

4/10 Poor

Yona

Stayed 1 night in Dec 2023

8/10 Good

Fei

Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Beautiful location right across the ocean. Facility is outdated, the carpet looks dirty and a funky smell welcomes you when you get into the room.
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Stayed 1 night in Dec 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Debbie

Stayed 1 night in Dec 2023

6/10 Okay

Patricia, Bakersfield

Stayed 1 night in Dec 2023

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No connectivity
Stayed 1 night in Dec 2023

10/10 Excellent

Candi

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Pelican Management on Dec 30, 2023
Thank you for the 5-star review, Candi! We appreciate you!

8/10 Good

Amor

Stayed 1 night in Dec 2023

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean, the room was warm and welcoming.
Stayed 1 night in Dec 2023
Response from Pelican Management on Dec 30, 2023
Thank you, Kathryn! Hope to see you again!

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff and great location
Stayed 1 night in Nov 2023
Response from Pelican Management on Dec 30, 2023
Thank you, Omar! Best wishes!

4/10 Poor

Brittany

Disliked: Cleanliness, property conditions & facilities
This hotel is old and it shows. The duvets/quilts were stained, the floors are stained. The wallpaper is ripped. The bathtub is old and looks dirty, but I think it was old not dirty.
Stayed 2 nights in Nov 2023
Response from Pelican Management on Dec 30, 2023
Hi Brittany, Thank you for visiting! We're looking forward to our upcoming refresh and hope that you will come back and visit us to experience it! Best Wishes for a great 2024!

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with porch, fireplace and view. Great staff.
Stayed 1 night in Nov 2023
Response from Pelican Management on Dec 30, 2023
Thank you, Natasha! We hope to see you again soon!

4/10 Poor

jill

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a very strong smell, we had to sleep with the slider open. The faucet in the bathroom never shut off, the light bulb in the bathroom was out, both of the comforters were dirty, the people above us were so loud, another room had a nonstop barking dog. The trims need some TLC
Stayed 1 night in Nov 2023
Response from Pelican Management on Dec 30, 2023
Thank you for sharing your feedback, Jill. We will review with the appropriate team members and work hard to correct, moving forward. We're sorry that you experienced these issues but hope that you will consider giving us a second chance shall your travels bring you back to Cambria in the future.

10/10 Excellent

Mimi, Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front lobby is very friendly. The oceanfront suite is very nice.
Stayed 1 night in Nov 2023
Response from Pelican Management on Dec 30, 2023
Thank you, Mimi! We hope to welcome you again!

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Pelican Management on Dec 30, 2023
Thank you, Rick!

10/10 Excellent

William

Stayed 1 night in Nov 2023
Response from Pelican Management on Dec 30, 2023
Thank you, William!

6/10 Okay

Amber

Liked: Cleanliness
OK Stay
The location of this place is great! We stayed two nights, and the second day, no one came to clean our room. There was no alert or mention made that we'd have to ask for that. There was also no central AC in our room, which I didn't see noted. The rooms are a little dated. I did like that Tooth & Nail was associated with the property, which allowed us a buy one, get one free deal.
Stayed 2 nights in Nov 2023
Response from Pelican Management on Dec 30, 2023
Hello Amber, Thank you for visiting and for sharing your feedback. We're sorry that we let you down. We will share your feedback with our team and work hard to correct, moving forward.

4/10 Poor

Bryce, Salt Lake City

Travelled with partner
Liked: Cleanliness, staff & service
When we checked in, the suite we booked wasn’t available. Then the hotel downgraded our room.
Stayed 1 night in Nov 2023
Response from Pelican Management on Dec 30, 2023
Dear Bryce, Please accept our deepest apologies for the circumstances that occurred. Unfortunately, our hotel suffered storm damages that were beyond our control, causing for specific rooms to be unavailable during your stay. We understand that this was an unwelcomed surprise during your visit and are truly sorry.

10/10 Excellent

Patsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and serene.
Love the place it was so beautiful and the view was amazing. Would defiantly come again.
Stayed 1 night in Nov 2023
Response from Pelican Management on Dec 30, 2023
We appreciate your business, Patsy! Thank you for visiting and for sharing a picture! We look forward to seeing you again!

10/10 Excellent

Carolyn

Liked: Staff & service
Stayed 6 nights in Nov 2023
Response from Pelican Management on Dec 30, 2023
Thank you, Carolyn! Best Wishes!

2/10 Terrible

Felicia

Stayed 1 night in Nov 2023
Response from Pelican Management on Dec 30, 2023
Hello Felicia, We're sorry that we let you down. We appreciate your business and wish you a great 2024.