Title: Hotel Palacio de Aiete - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1175034&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palacio de Aiete Relax in style with stunning views from the rooftop terrace. Discover an oasis of calm amidst vibrant shopping. ## Photo gallery for Hotel Palacio de Aiete ![Lobby lounge - Hotel Palacio de Aiete (San Sebastián)](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/1673bccd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Hotel Palacio de Aiete (San Sebastián)](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/512976d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, laptop workspace, blackout drapes, soundproofing - Hotel Palacio de Aiete (San Sebastián)](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/6da54d1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Hotel Palacio de Aiete (San Sebastián)](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/a62b75ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hotel Palacio de Aiete (San Sebastián)](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/34077f63.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the upscale charm of Hotel Palacio de Aiete, connected to a shopping center. Enjoy a rooftop terrace with great views, unwind in the garden or coffee shop/cafe, and savor lunch and dinner at the on-site restaurant. With free self-parking and helpful staff highly praised by guests, this hotel offers convenience and comfort. ## Reviews 8.4 Very good ## Popular amenities - Pet friendly - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Double Room Single Use ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/419beb1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning TV Blackout drapes/curtains Private bathroom Hair dryer Cookware/dishes/utensils Satellite channels - 139 sq ft - Sleeps 1 - 1 Double Bed OR 2 Twin Beds ### View all photos for Double or Twin Room ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/419beb1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 8.8 Excellent 23 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Private bathroom Bidet - 150 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Quiet Superior Room ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/2346dd3b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quiet Superior Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Hair dryer Cookware/dishes/utensils - 150 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, Balcony ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/6557939d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony 8.8 Excellent 3 reviews ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Hair dryer - 150 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Family Room ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/3dbc9ead.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Hair dryer Cookware/dishes/utensils - 269 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Apartment (Omega) ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/707f403a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (Omega) ### Highlights Soundproofed Air conditioning Mini-fridge TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer - 301 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed ### View all photos for Double Room (Mirador) ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/7403d395.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Mirador) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Hair dryer Cookware/dishes/utensils - 150 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite ![In-room safe, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/fa4e678c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer - 269 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Sebastian-Hotels-Hotel-Palacio-De-Aiete.h1175034.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Sebastian-Hotels-Hotel-Palacio-De-Aiete.h1175034.Hotel-Information) ## About the area Located near the beach, Hotel Palacio de Aiete is in Aiete neighborhood and is connected to a shopping center. Concha Promenade and Port of San Sebastian are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 31 de Agosto Kalea and Mercado del Tinglado. Donostia-San Sebastian Aquarium and Zaldiko Maldikoa are also worth visiting. Spend some time exploring the area's activities, including golfing. [Visit our San Sebastián travel guide](https://www.expedia.ca/San-Sebastian.dx6084360) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.30566%2C-1.99441&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hr6PuutEQzjcQKwpc_hJmW19eD4=) Goiko Galtzara-Berri nº 27, San Sebastián, Gipuzkoa, 20009 ### What's nearby - Parque Aiete \- 3 min walk \- 0.3 km - Concha Promenade \- 11 min walk \- 1.0 km - Miramar Palace \- 13 min walk \- 1.1 km - Concha Beach \- 17 min walk \- 1.5 km - Reale Arena \- 3 min drive \- 2.8 km ### Getting around - San Sebastian Amara Station - 8 min drive - San Sebastian (EAS) - 25 min drive ### Restaurants - ‪Taberna Joxe Mari - ‬16 min walk - ‪Resaca - ‬19 min walk - ‪La Cervecería del Antiguo - ‬16 min walk - ‪Kantxa - ‬12 min walk - ‪Nobu - ‬19 min walk ## About this property ### Hotel Palacio de Aiete Upscale hotel near Concha Beach Consider a stay at Hotel Palacio de Aiete and take advantage of a rooftop terrace, a coffee shop/cafe, and a garden. The on-site restaurant offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks at this hotel include: - Free self parking - Buffet breakfast (surcharge), express check-out, and a banquet hall - Wedding services, an elevator, and smoke-free premises - Guest reviews give top marks for the helpful staff Room features All 75 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with tubs or showers and free toiletries - Wardrobes/closets, cookware/dishes/utensils, and daily housekeeping ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/10000000/9130000/9129200/9129200/d06fa630.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zenit San Sebastián Amara - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 998 reviews CA $78 CA $86 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=9129200&PinnedHotelID=9129200&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/850000/845900/845882/99c0c308.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sercotel Codina Antiguo - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 426 reviews CA $65 CA $72 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=845882&PinnedHotelID=845882&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 18 per person)](https://images.trvl-media.com/lodging/1000000/10000/500/430/abd0e5e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ILUNION San Sebastian Antiguo - 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Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=77943073&PinnedHotelID=77943073&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/7000000/6180000/6174100/6174039/f654daf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel K10 Urnieta - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 370 reviews CA $92 CA $102 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=6174039&PinnedHotelID=6174039&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Limited onsite self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 8 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Gym - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 4 floors - Ballroom - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 21-inch TV ### Food and drink - Cookware, dishware, and utensils - Limited room service ### More - Air conditioning - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 25 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 18 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8 for children - Pet fee: EUR 25 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number HSS652 ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Aiete Hotel Palacio de Aiete Hotel Palacio de Aiete San Sebastian Palacio de Aiete Palacio de Aiete San Sebastian Palacio De Aiete Hotel Hotel Palacio Aiete San Sebastian Hotel Palacio Aiete Palacio Aiete San Sebastian Palacio Aiete Hotel Palacio de Aiete Hotel Hotel Palacio de Aiete San Sebastián Hotel Palacio de Aiete Hotel San Sebastián ## Frequently asked questions ### Is Hotel Palacio de Aiete pet-friendly? ### How much does it cost to stay at Hotel Palacio de Aiete? ### How much is parking? ### What time is check-in at Hotel Palacio de Aiete? ### What time is check-out at Hotel Palacio de Aiete? ### Where is Hotel Palacio de Aiete located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Palacio de Aiete Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.2 Location ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 240 8 - Good 256 6 - Okay 61 4 - Poor 23 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Tom Sep 16, 2025 Liked: Amenities Not located downtown but a fantastic hotel. Great room. Very nice. Would return. ##### Tom Stayed 1 night in Sep 2025 ### 6/10 Okay #### Hilary Jun 23, 2025 Liked: Cleanliness, staff & service, room comfort Hotels in San Sebastian are expensive and this one is priced too high for the distance from the town and the condition of the hotel. Restaurant is excellent. Great menu del dia ##### Hilary Stayed 1 night in Jun 2025 ### 8/10 Good #### Stala Aug 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and very accommodating ##### Stala Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### James Aug 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel in a quiet neighbourhood. Not too far to walk i into the city and good nearby buses ##### James Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Laurie Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is well maintained, nice and spacious room and bathroom. Confortable beds. ##### Laurie Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### T Jun 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chilled hotel Really pleasant stay in a hotel located in a quiet residential area a bit of a walk out of town (walking into town took about 30 minutes downhill). Really clean, quiet, chilled. ##### T Stayed 3 nights in Jun 2024 ### 8/10 Good #### chris May 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Good hotel. Fairly quiet at night. Bar area is understaffed with one guy trying to do everything. The restaurant is good. ##### chris Stayed 4 nights in Apr 2024 ### 8/10 Good #### Audrey Jul 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel in a lovely location. Frequent bus ser Loved the hotel. handy location. Lovely room. Just wish there was a mini fridge in the room to store water etc. def recommend. 15 min walk to beach. ##### Audrey Stayed 10 nights in Jul 2024 ### 8/10 Good #### Thomas Jun 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not directly located in the inner city. But very comfortable to reach by car. Parking direct in front of the hotel without extra payment. A 20 minute walk downtown or at the beach was no problem for us. Taxi from downtown to the hotel costs less than 10 €. Fantastic park only a few minutes away. To discover San Sebastian and the region a great / perfect location. ##### Thomas Stayed 11 nights in May 2024 ### 8/10 Good #### Toby Jul 5, 2025 Liked: Cleanliness, property conditions & facilities This was a lovely hotel, about a 30-50 minute walk to the main areas of San Sebastián(all downhill) the walk back was a little hard as it’s very uphill but there is a regular bus every 15 minutes for about €2, bus stop a short walk from the hotel. The room was clean, quite and roomy with a nice bath and shower and toothbrushes soap etc provided. Note there is no kettle or mini fridge etc which would have been nice. The staff of the hotel were very friendly and extremely helpful. The cafe/bar is also very nice and very good value for coffee/beer (€2-€3). The one thing that let it down and the reason I didn’t not give 5 stars was because of one member of staff at the bar. I asked if it was possible to have just a mug of hot water (to make tea in our room with bags we had bought) he said this is not possible as mugs couldn’t be taken to the room. The following day I arrived with my own flask and asked if he could top this up with hot water kindly and he scoffed at the idea and was quite rude. He did fill it up but made me feel silly for asking. I then asked for a little bit of milk, to which he also looked at me like I had 10 heads! He then said he had to charge me for the milk (fair enough but he didn’t have to be so rude about it). I also thought this was unreasonable as I’d spent money all day on beers and coffee. Every other member of the bar/cafe were very friendly however. ##### Toby Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Matthew Aug 12, 2024 Liked: Cleanliness, staff & service #### 3 star 🌟 Average hotel. Comfortable beds and a good size room and balcony. Quite odd to have no balcony furntiure or a fridge in the rooms and dated tv, air conditioning etc - not exactly 4 star! Nice small terrace but hot tub wasnt available. Dissapointing! Bar closes before midnight, againdissapointing and not in line with being a 4 star hotel. Front desk staff were helpful. ##### Matthew Stayed 4 nights in Aug 2024 ### 8/10 Good #### Louise Jul 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice hotel! ##### Louise Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Trevor May 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice to be away from the madding crowd. Very relaxing stay. Lovely staff ##### Trevor Stayed 2 nights in May 2023 ### 10/10 Excellent #### Taylor May 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a nice hotel. Good price, big room. Staff was friendly and helpful. It's about a 10 minute taxi ride to the main attractions. ##### Taylor Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Maria Guadalupe Aug 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Maria Guadalupe Stayed 2 nights in Aug 2024 ### 8/10 Good #### Julian Jan 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here before. Needed to change my room and staff were very helpful and efficient about it. Main breakfast room a little expensive but good food. There is a nice cafe/bar in the reception where you can get a good snack if you want a lighter breakfast ##### Julian ### 8/10 Good #### FRANCESCO Jun 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything was fine ##### FRANCESCO Stayed 3 nights in Jun 2024 ### 8/10 Good #### Mark Jun 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A very comfortable stay, though the aircon wasnt particularly effective. The stay was spoilt a little by being charged €10 euros for 2 small coffees which were not particularly great. ##### Mark Stayed 1 night in Jun 2024 ### 6/10 Okay #### Desiree Jan 17, 2025 Liked: Cleanliness #### Would not return!! We booked an accessible room and the bathroom shower flooded the whole bathroom.The screen was not watertight and the floor was treacherous.We arrived quiet late and so chose to eat at the restaurant.The waitress was incredibly rude!! ##### Desiree Stayed 1 night in Jan 2025 ### 8/10 Good #### Alberto Nov 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The area where the hotel is located is a residential area, so there is no many options for dinning as such not many options for transportation if you are going to the city center and tourist attractions, only option is to take a cab ##### Alberto Stayed 1 night in Nov 2023 ### 4/10 Poor #### Mili Aug 21, 2022 Liked: Cleanliness Disliked: Amenities It's in a quiet locale. The room was decent sized and provided robes and slippers. However the toiletries are lacking in quality (single gel for shower, bath and hair?!) The toilet paper comes in single sheets. They don't have all the pillows when you ask for them and the wifi is atrocious. ##### Mili Stayed 2 nights in Aug 2022 ### 8/10 Good #### BIBI Jul 16, 2022 Liked: Staff & service, property conditions & facilities Great hotel, staff were very friendly and helpful. The breakfast buffet unfortunately was underwhelming, I would suggest making you way into city for breakfast. The hot tub is closed so did not get to utilize. The hotel is a 30 mins walk from the city. Or 10 mins bus ride, bus stops are 3 mins walk, which is very convenient. Two suggestions for the hotel is to have a better stocked first aid kit and outdoor chairs for the balcony (so guests can enjoy the outdoor space they are paying extra for). Overall we were pleased with our experience and would return here. ##### BIBI Stayed 4 nights in Jul 2022 ### 4/10 Poor #### Kaoutar Aug 3, 2022 Disliked: Amenities, property conditions & facilities Amenities & comfort were very disappointing for the price I paid was not comfortable not clean enough, the price was quite high so my expectations were high too but was really disappointed ##### Kaoutar Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Joanne Oct 5, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel told me (twice) that I had no booking so I made a second one and then they charged me for both. Staff service poor and manager would not meet with me to discuss. Also came back to room one afternoon and room door left wide open by housekeeping who never came back. ##### Joanne Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Toni Nov 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy buena experiencia, el personal fue muy amable y nos facilitaron mucho las cosas durante la estancia. ##### Toni Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels.d180002.Travel-Guide-Hotels) > > [Blue Angel Hotel NYC](https://www.expedia.ca/New-York-Hotels-The-Carvi-Hotel-New-York.h2459423.Hotel-Information) > > [Hotels in Valencia](https://www.expedia.ca/Valencia-Hotels.d56018.Travel-Guide-Hotels) > > [Hotel Villa Favorita](https://www.expedia.ca/San-Sebastian-Hotels-Hotel-Villa-Favorita.h41525074.Hotel-Information) > > [Hilton Quebec](https://www.expedia.ca/Quebec-Hotels-Hilton-Quebec.h10930.Hotel-Information) > > [The Kontiki](https://www.expedia.ca/Willemstad-Hotels-Kontiki-Beach-Resort-Curacao.h2468727.Hotel-Information) > > [Lake Louise Inn](https://www.expedia.ca/Lake-Louise-Hotels-Lake-Louise-Inn.h74992.Hotel-Information) ### Flights > [Mahan Airlines](https://www.expedia.ca/Mahan-Airlines-Flights.cW5.Travel-Guide-Airlines) > > [Flights from Fort Lauderdale (FLL) to Buffalo (BUF)](https://www.expedia.ca/lp/flights/fll/buf/fort-lauderdale-to-buffalo) > > [Flights from Dorval (YUL) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yul/las/montreal-to-las-vegas) > > [American Airlines Mississauga (YYZ) to Chicago (ORD) flights](https://www.expedia.ca/lp/flight-routes/american-airlines-from-pearson-intl-to-ohare-intl/aa/yyz/ord) > > [Flights from Mississauga (YYZ) to Edmonton International Airport (YEG)](https://www.expedia.ca/lp/flights/yyz/yeg/toronto-to-edmonton) > > [Flights from Calgary (YYC) to Tbilisi (TBS)](https://www.expedia.ca/lp/flights/yyc/tbs/calgary-to-tbilisi) > > [Flights from Mexico City (MEX) to Oaxaca (OAX)](https://www.expedia.ca/lp/flights/mex/oax/mexico-city-to-oaxaca-intl) > > [Flights from Winnipeg (YWG) to San Antonio (SAT)](https://www.expedia.ca/lp/flights/ywg/sat/winnipeg-to-san-antonio) > > [Flights from Kelowna (YLW) to Calgary (YYC)](https://www.expedia.ca/lp/flights/ylw/yyc/kelowna-to-calgary) > > [Flights from Calgary (YYC) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/yyc/mex/calgary-to-mexico-city) > > [Flights from Mississauga (YYZ) to Rio Segundo (SJO)](https://www.expedia.ca/lp/flights/yyz/sjo/toronto-to-san-jose) > > [Flights from Mississauga (YYZ) to Augusta (AUG)](https://www.expedia.ca/lp/flights/yyz/aug/toronto-to-augusta) ### Cars > [Car rentals near The Hub](https://www.expedia.ca/Car-Rentals-In-The-Hub.d6174773.Car-Rental-Guide) > > [Car rentals in Coquitlam](https://www.expedia.ca/Car-Rentals-In-Coquitlam.d10583.Car-Rental-Guide) > > [Avis Car Rentals In Calgary Intl](https://www.expedia.ca/Avis-Car-Rentals-In-Calgary-Intl.d4413785-c41.Car-Rental-Guide-Suppliers) ### Packages ### General > [Visit Port Severn](https://www.expedia.ca/Port-Severn.dx6265981)