Double Room, Sea View

Reviews of Hotel La Galería

2 out of 5
Hotel La Galería
Infanta Cristina 1-3, San Sebastián, Guipúzcoa

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 162 reviews" "
Rating 8 - Good. 63 out of 162 reviews" "
Rating 6 - Okay. 15 out of 162 reviews" "
Rating 4 - Poor. 0 out of 162 reviews" "
Rating 2 - Terrible. 2 out of 162 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most beautiful view in all of San Sebastian... gorgeous room, east to find, great location for relaxation or activity. Highly recommended.
Stayed 3 nights in Oct 2023

8/10 Good

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value....across from beach
Stayed 2 nights in Oct 2023

10/10 Excellent

Celeste, Encinitas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 3 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Serzhik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location Very quiet
Stayed 4 nights in Aug 2023

6/10 Okay

dom

Liked: Cleanliness
Disliked: Property conditions & facilities
Older property in good location. noisy plumbing and noise from guests reverberates
Stayed 1 night in Jun 2023

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel, wonderful staff
This was a fantastic hotel. The staff were so helpful and friendly. The hotel was in an excellent location across the road from a swimming beach and 30mins walk from the old town. The surrounding area had lots of cafes and bars, although the hotel itself was in a quiet tree lined street. There was a coffee maker iin the room, and air con was much appreciated. They kindly allowed us to park in front of the hotel even though we arrived several hours before check in. The hotel is a beautiful old building which has been modernised inside. If we were back i San Sebastian we'd definitely stay there again
Stayed 2 nights in Jun 2023

10/10 Excellent

Derrick

Business traveller
Liked: Staff & service, property conditions & facilities
Staff were more than helpful and friendly! them speaking English was very convenient and helpful. Staff new the area and were able to give great recommendations. Hotel and grounds were very beautiful and well maintained. I was in Room 103 and it had a little mold forming along the ceiling at the window in the bathroom, may be a worthy future investment to add ventilation to the bathrooms to prevent this from happening. All in all the hotel was amazing and I will recommend to all to stay there!
Stayed 2 nights in Jun 2023

6/10 Okay

William

Stayed 1 night in Jun 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, close to the beach.
Stayed 5 nights in Apr 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Gem, right next to the beach - although it's a 20-25min walk to the main town
Stayed 1 night in Mar 2023

10/10 Excellent

Simon

Travelled with partner
Liked: Staff & service
Excellent location, right on the beach. Comfortable room with lovely sea view. Very helpful staff at reception
Stayed 1 night in Feb 2023
Response from recepcion on Feb 12, 2023
We are glad that your stay has been pleasant, we try to improve day by day and your comments help us.Thank you very much for your visit and your comment, we will be delighted to receive you again.A cordial greeting.Reception department.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly situated across from the beach, with beautiful views. Spacious and comfortable room, love the coffee and tea and available snacks( snacks for s reasonable price). The bathroom was very spacious and awesome toilet. Very nice breakfast, would love a terrace while having it but it’s a beautiful old mansion that may not allow it. The staff is friendly and helpful. Everything is so accessible. Would definitely go there again.
Stayed 2 nights in Oct 2022

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. SUPER helpful and knowledgeable staff - just can't give the staff and cleaning crew enough stars/happy faces!! Truly a good stay. Only opportunity would be a more comfortable bed (mattress needs replacing or maybe the frame?). Would stay here again in a heartbeat. Many thanks.
Stayed 2 nights in Aug 2022

10/10 Excellent

Joakim

Stayed 2 nights in Aug 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with thoughtful staff.
We were thrilled with our stay at Hotel La Galeria. We arrived much later than expected and had not eaten for hours. The lovely person at the front desk found a couple of croissants for us to eat which was so appreciated. Our room was beautiful and had an incredible view of the beach. We enjoyed the breakfast in the hotel and the proximity to the beaches and the town of San Sebastian. We really hope we'll be able to return one day.
Stayed 3 nights in Jun 2022

2/10 Terrible

silvia

Stayed 2 nights in Jun 2022

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Had a great stay. Personnel very friendly and had a great view and experience and location wonderful. Would definitely stay again
Stayed 1 night in May 2022

10/10 Excellent

Elisa

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Clean, beautiful room with updated bathroom. We chose one with view of the ocean. It’s close to everything. Bed is very comfortable and staff was excellent and very helpful. I recommend highly.
Stayed 4 nights in May 2022

8/10 Good

Tamarind

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place by the beach in a quiet part of town. Small room with lovely decor.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Trained to help the visitor. Very well run Hotel.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very well informed! Superb location
Stayed 1 night in Aug 2021

10/10 Excellent

yolanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in San Sebastian/ Donostia
Wonderful hotel facing Ondarreta beach. Charming. Cozy. Peaceful.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Forth floor sea view room, gorgeous. Hotel location perfect right opposite the beach and good walk into Old Town.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2019

8/10 Good

Rose, Laguna Beach

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel near the beautiful beach and walkable into old town on the Promenade - wish we had another day there
Stayed 2 nights in Sep 2019

10/10 Excellent

DB, Cardiff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location just a few metres from the beautiful beach. Very helpful staff. Lovely beach side promenade walk that takes around 20-30 minutes to walk into the old town of San Sebastián which may not be for everyone but made for a perfect location for us to enjoy the contrast of the busy old town and have the benefit of a very peaceful beach side accommodation. Would definitely book again when we return to San Sebastián.
Stayed 3 nights in Sep 2019

10/10 Excellent

RENAE, Wisconsin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the beach, great location for strolling, safe area, pretty old hotel with period decor. I'm most impressed with the customer service. I realized after our train took off that I left my cell phone and charger in this hotel. I was relieved and very impressed that this hotel was able to contact Expedia to get my next hotel location in Madrid and by the time I arrived in Madrid 6 hours later the two hotels had already discussed options for sending it to me.
Stayed 1 night in Jul 2019
Response from Iratxe on Aug 7, 2019
thanks Dear Renae. See you son Many thanks, best regards,

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Galeria
big room with 3 small balconies, view of the sea, easy beach access (across the street)
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the beach. Rooms are on the small side.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Architectural building and gorgeous views to the sea !! Rooms were a little on the smaller side, but the bathrooms had GREAT showers and the staff was Excellent !
Stayed 4 nights in Jul 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with this hotel. The staff was friendly and helped out a lot with the parking. The room was excellent and i was even offered the option to upgrade which was appreciated.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just off the beach and the center of town was easy to walk to.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is awesome - just a short walk to the beach. Parking is very limited so if you drive be prepared. Staff was helpful and professional. Our room had a small balcony, which was very nice. Great coffee at breakfast.
Stayed 2 nights in May 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale! Great location
If you care to stay away from the night life and desire silence. This is the place. Great breakfast available. Oh yes, the beach is across the street. And the beach is very clean. Fantastic public transportation is available when you desire to visit Old San Sebastian. I will return again. Enjoy visiting this hotel.
Stayed 4 nights in May 2019

6/10 Okay

Paul, Redhill, UK

Bathroom is tiny. Room ok but a bit dusty. Tea and coffee supplies not always refreshed.
Stayed 3 nights in Apr 2019

10/10 Excellent

Robin P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

ALEJANDRO, Mexico City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in San Sebastián, with a lovely location across the street from the beach. Clean and cozy. And lovely Staff, thanks to Dalila for your info and directions to get around
Stayed 1 night in Apr 2019

10/10 Excellent

Gwyneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden treasure
Amazing location and brilliant staff who will guide you to best pintxos and restaurants. Incredibly comfortable beds and lovely spacious rooms.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

10/10 Excellent

Willy, Niagara Canada

Liked: Cleanliness, property conditions & facilities
Eccentric hotel with unique decor and great location... we would definitely stay there again next time in town...
Stayed 1 night in Oct 2018

8/10 Good

Ximena, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One minute walking to beach, very quiet location. Nice staff.
Stayed 2 nights in Oct 2018

8/10 Good

Michael

Liked: Cleanliness, room comfort
Great location right by beach and nice quiet hotel
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and in good location nice room elevator broken
Stayed 2 nights in Sep 2018