Library

Reviews of Zinema7

4 out of 5
Zinema7
Sagrada Familia 1, San Sebastián, Gipuzkoa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1006 reviews" "
Rating 8 - Good. 285 out of 1006 reviews" "
Rating 6 - Okay. 38 out of 1006 reviews" "
Rating 4 - Poor. 9 out of 1006 reviews" "
Rating 2 - Terrible. 9 out of 1006 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing quirky hotel. Staff friendly and couldn’t have been more helpful
Stayed 4 nights in Mar 2024
Response from Hotel Zinema7 on Mar 21, 2024
Dear Colin,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,Hotel Zinema7

8/10 Good

Maria Isabel

Stayed 7 nights in Jan 2024
Response from Hotel Zinema7 on Feb 11, 2024
Buenos días,Queremos darle las gracias por su tiempo a la hora de valorar su estancia en el Hotel Zinema7, un hotel de cine.Nos alegra saber que ha tenido una agradable estancia con nosotros. Nuestra misión es la de satisfacer las expectativas de nuestros huéspedes, para que dejen el hotel felices y quieran volver a alojarse aquí en su próxima visita a la ciudad. Siempre procuramos ofrecer el mejor servicio posible y nos sentimos muy orgullosos de que nos valoren de forma positiva. Esperamos recibirle en su próxima visita a San Sebastián.Reciba un cordial saludo,

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien mantenido, limpio, bonito, empleados amables y buen desayuno.
Stayed 4 nights in Jan 2024
Response from Hotel Zinema7 on Jan 13, 2024
Buenos días,Nos gustaría darle las gracias por concedernos una parte de su tiempo y compartir el feedback de su experiencia con nosotros.Todo el equipo del hotel se esfuerza día a día para dar el mejor servicio a nuestros huéspedes y que cuando vuelvan a sus casas, tengan un buen recuerdo de la ciudad, en particular de nuestro Hotel Zinema7 y sobre todo de nuestro personal.Este es nuestro objetivo y donde todos tenemos puesto el foco para crear una cultura de amabilidad y de servicio hacia nuestros huéspedes.Reiteramos nuestro agradecimiento y esperamos recibirle en su próxima visita a Donostia.Reciba un cordial saludo,

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and hotel. Very nice bathroom. Great location. Would definitely stay there again.
Stayed 2 nights in Dec 2023
Response from Hotel Zinema7 on Dec 9, 2023
Dear guest,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

10/10 Excellent

Craig James, Bexleyheath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, an easy walk from the centre of town, with friendly and helpful staff, interesting cinema-themed rooms, and a decent restaurant downstairs.
Stayed 4 nights in Nov 2023
Response from Hotel Zinema7 on Dec 9, 2023
Dear guest,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,

10/10 Excellent

Ronaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a great breakfast offering. We loved our stay and I would recommend to anyone visiting San Sebastián.
Stayed 3 nights in Nov 2023
Response from Hotel Zinema7 on Nov 30, 2023
Good morning,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Got trapped in the elevator upon arrival. They had to call elevator company to extract us. Great breakfast buffet. Great staff.
Stayed 2 nights in Nov 2023
Response from Hotel Zinema7 on Nov 28, 2023
Good morning,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.On the one hand, we are sorry for the elevator incident, it is not a common event in any establishment, but it is something that can happen in all of them. Unfortunately it happened to you and again we apologize for the inconvenience causedOn the other hand, the entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

10/10 Excellent

Shirley, union city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Nov 2023
Response from Hotel Zinema7 on Nov 13, 2023
Buenos días,Queremos darle las gracias por su tiempo a la hora de valorar su estancia en el Hotel Zinema7, un hotel de cine.Nos alegra saber que ha tenido una agradable estancia con nosotros. Nuestra misión es la de satisfacer las expectativas de nuestros huéspedes, para que dejen el hotel felices y quieran volver a alojarse aquí en su próxima visita a la ciudad. Siempre procuramos ofrecer el mejor servicio posible y nos sentimos muy orgullosos de que nos valoren de forma positiva. Esperamos recibirle en su próxima visita a San Sebastián.Reciba un cordial saludo,

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spoilt by pigeons & dirty building next door
About a mile from La Concha but it's an easy walk or take a direct bus across the road from hotel. Just one critism. Smallish well appointed clean room but our balcony overlooked pigeon invested dirty ajoining building & room next door (901 I think) was adjoined to it. What a shame in such a smart hotel.
Stayed 2 nights in Sep 2023
Response from Hotel Zinema7 on Nov 9, 2023
Good morning,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We apologize for the inconveniences you had during your stay at Zinema7 Hotel.We hope to hear from you soon.Regards,

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever!
Everything was perfect, our new favourite hotel, we will definitely be returning
Stayed 2 nights in Oct 2023
Response from Hotel Zinema7 on Nov 9, 2023
Good morning,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JUST AMAZING ZINEMA7 HOTEL
Amazing service from minute we step into the hotel – Reception guy and lady did best effort to find us a Quiet room. We got corner room on top floor with amazing balcony and great views. Lots of space and dedicated to Alfred Hitchcock with books, Photos etc. Did I mention Reception have a list of amazing OLD fashion movies you can borrowed and show at one of the 2 tvs set in the room. Bathroom with bath tub and jacuzzi. Nice coffee set for people like the tiny expresso – sorry we diid.t touch that part. Service at the hotel always and easy to talk to the reception (and sorry I did get the name of the afternoon shift guy) Just amazing service – always willing for a short talk. One night we even try the full dinner, with great service and Absolut amazing dinner. The two servers was so nice to take time to explain everything's. Location is only short walk from train or bus station and a little longer walk to Centro. Absolut worth the money for this stay. We will be back to this beautiful city and amazing hotel.
Stayed 2 nights in Oct 2023
Response from Hotel Zinema7 on Oct 19, 2023
Good morning,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, clean, great staff
Stayed 4 nights in Oct 2023
Response from Zinema7 hotel on Oct 27, 2023
Dear Gabriela,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,Hotel Zinema7

10/10 Excellent

Tadg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely well appointed room , comfortable bed , very clean, very helpful staff
Stayed 5 nights in Oct 2023
Response from Hotel Zinema7 on Oct 16, 2023
Good morning,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

6/10 Okay

Dennis

Liked: Cleanliness
Nothing around hotel. NO restaurants. Needed taxi for everything. Should stay near old town.
Stayed 5 nights in Oct 2023
Response from Zinema7 hotel on Oct 16, 2023
Dear guest,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel. Related to the distance and location to the main attractions that San Sebastian offers, we would like to inform you that we are located 10 minutes by walk from the Cathedral at the City Centre and 20 minutes by walk from the Old Town. Apart from this, in front of our hotel you can take three different buses to go to the main areas of the city.We hope to hear from you soon.Regards,

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location. great staff. tks
Stayed 2 nights in Sep 2023
Response from Hotel Zinema7 on Oct 12, 2023
Good morning,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2023
Response from Hotel Zinema7 on Oct 9, 2023
Good morning,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

6/10 Okay

Delna

Travelled with partner
Liked: Staff & service
The air conditioning in the room was set too high and couldn’t be adjusted.
Stayed 3 nights in Sep 2023
Response from Hotel Zinema7 on Oct 7, 2023
Dear guest,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel. We are really sorry that you have not enjoyed your stay with us at all. Next time contact with reception to avoid problems with the air conditioning because it is possible to adjust in each room.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff
We were 5 friends staying for 3 nights and staff were so helpful to us in suggesting good places to eat, ordering Taxis and making our stay so relaxing. Thank you
Stayed 3 nights in Sep 2023
Response from Hotel Zinema7 on Sep 18, 2023
Dear Belinda,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,Hotel Zinema7

10/10 Excellent

Maria, Liverpool

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room and bathroom. All amenities provided. Basic breakfast, evening meals good value for money athough menu changes only every four days so limited choices and confusing pricing. Would definitely recommend and would stay again.
Stayed 6 nights in Sep 2023
Response from Hotel Zinema7 on Sep 17, 2023
Dear Maria,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,Hotel Zinema7

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with in building safe parking and exceptionally friendly and attentive staff. It is a full 20 minute walk or a 7 euro cab ride each way to the Beach. But a very nice hotel. Food options are some what limited but then at is very good with excellent mixed drinks.
Stayed 3 nights in Sep 2023
Response from Hotel Zinema7 on Sep 17, 2023
Dear Frederick,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to be able to park the car on site. Reception staff excellent and Kim Novak room had everything we could want apart from tea making facilities. Location okay not great we used buses into the old town which were frequent and cheap, we did walk once but it’s not very nice. Two big disappointments were the cocktail bar not open while we were there and the restaurant was pretty mediocre and staff slow, I would go to bar next to restaurant for snacks ,excellent. We found a cafe 50m away for breakfast that was great. Overall very happy.
Stayed 2 nights in Sep 2023
Response from Zinema7 hotel on Sep 13, 2023
Dear James,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and accommodating staff.
Stayed 2 nights in Sep 2023
Response from Hotel Zinema7 on Sep 7, 2023
Good afternoon,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,Hotel Zinema7

10/10 Excellent

laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice and clean place. Friendly staff. A little far from the center, still a walking distance. I would return
Stayed 2 nights in Aug 2023
Response from Hotel Zinema7 on Sep 5, 2023
Good morning,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Hotel Zinema7 on Aug 31, 2023
Good morning,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hotel Zinema7 on Aug 28, 2023
Dear Darren:We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,Hotel Zinema7

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it Very nice hotel and well located
Stayed 2 nights in Aug 2023
Response from Zinema7 hotel on Aug 23, 2023
Dear Ana,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Hotel
A+ overall. Friendly and helpful staff. Enjoyed the movie themed motif of the hotel- although Alfred Hitchcock in the lobby was a bit “scary.” Great location within San Sebastián.
Stayed 2 nights in Aug 2023
Response from Hotel Zinema7 on Aug 23, 2023
Good morning,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

10/10 Excellent

Radhika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a sweet hotel located outside the super touristic area of San Sebastian, and it is a gem. The cinema theme is cute and gave the property a fun and stylish feel. The concierge and front desk staff were incredibly helpful, especially Serena. We would definitely stay here again.
Stayed 4 nights in Aug 2023
Response from Zinema7 hotel on Aug 14, 2023
Good morning,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, amenities
It was very clean. The staff was extremely welcoming.
Stayed 1 night in Aug 2023
Response from Hotel Zinema7 on Aug 9, 2023
Good morning,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

10/10 Excellent

Celina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice, big and comfortable. I like the theme of cinema and how it’s carried out throughout the entire hotel, its decor, the rooms, the dvd’s you can rent, etc. The guy in reception that was there at check in was very helpful and kind.
Stayed 2 nights in Aug 2023
Response from Hotel Zinema7 on Aug 8, 2023
Good moring,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

10/10 Excellent

Kimie, Redmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cinematography based theme of the hotel and enjoyed reading the different bios of the movie artists who attended the San Sebastián Film Festival. It's location is walking distance to the old town and public transportation is easy accessible. The room was comfortable and had all we needed. We enjoyed to be welcomed by Alfred Hitchcock, a very nice touch, during our three-day stay. Thank you to the staff for making our stay in your amazing city enjoyable.
Stayed 3 nights in Jul 2023
Response from Hotel Zinema7 on Jul 30, 2023
Dear Kimie,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,Hotel Zinema7

8/10 Good

Natalia

Travelled with partner
Refurbished hotel about 1.5 miles from the beach and Old San Sebastián. A nice bonus is having a bus go to Old San Sebastián right from the hotel. Room was not ready when we arrived, although we were there at 3pm.
Stayed 1 night in Jul 2023
Response from Zinema7 hotel on Jul 28, 2023
Dear Natalia,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us. The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff. This is our goal and where we all have the focus to create a culture of kindness and service towards our guests. We reiterate our thanks and hope to welcome you on your next visit to Donostia. Receive a warm greeting, Hotel Zinema7

10/10 Excellent

kurt

Stayed 2 nights in Jul 2023
Response from Hotel Zinema7 on Jul 29, 2023
Good morning,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,

10/10 Excellent

Kazu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Booked 2 standard double rooms - good size, clean and very quiet in the area within reasonable walking distance to central San Sebastian - secure car parking also helped. Reception very helpful with requests like ordering taxi, early morning check out etc. Also in walking distance to San Sebastian central coach station for cheap transport to Bilbao / Biarritz airports etc. Highly recommended.
Stayed 1 night in Jun 2023
Response from Hotel Zinema7 on Jul 3, 2023
Dear guest,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,Hotel Zinema7

10/10 Excellent

lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50th Birthday stay
Brilliant hotel, excellent service, smelt wonderful. Had a lovely bottle of wine for a birthday gift.The mixologist at the cocktail bar was brilliant. Whilst slightly back from the beach front, it is situated in a lovely part of town with great delis a couple of doors down
Stayed 4 nights in Jun 2023
Response from Zinema7 Hotel on Jun 30, 2023
Dear guest,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff, clean room, spacious
Stayed 1 night in Jun 2023
Response from Zinema7 Hotel on Jun 24, 2023
Dear Marc,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,Hotel Zinema7

8/10 Good

Rosemary

Stayed 2 nights in Jun 2023
Response from Hotel Zinema7 on Jul 15, 2023
Dear guest,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,Hotel Zinema7

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and customer service.
Stayed 2 nights in Jun 2023
Response from Zinema7 hotel on Jun 21, 2023
Dear Ana,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,Hotel Zinema7

2/10 Terrible

Kirk

Stayed 1 night in Jun 2023
Response from Zinema7 hotel on Jul 30, 2023
Dear guest,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel. We apologize for the inconveniences you had during your stay at Zinema7 Hotel.We hope to hear from you soon.Regards,

10/10 Excellent

Raffaella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great attention and very convenient location
Stayed 3 nights in Jun 2023
Response from Zinema7 Hotel on Jun 17, 2023
Dear Raffaella,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,Hotel Zinema7

10/10 Excellent

julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el buffet Michele gran atencion
Stayed 1 night in Jun 2023
Response from Hotel Zinema7 on Jun 17, 2023
Estimadao Julio:Queremos darle las gracias por su tiempo a la hora de valorar su estancia en el Hotel Zinema7, un hotel de cine.Nos alegra saber que ha tenido una agradable estancia con nosotros. Nuestra misión es la de satisfacer las expectativas de nuestros huéspedes, para que dejen el hotel felices y quieran volver a alojarse aquí en su próxima visita a la ciudad. Siempre procuramos ofrecer el mejor servicio posible y nos sentimos muy orgullosos de que nos valoren de forma positiva. Tiene toda la razón respecto al personal, tenemos mucha suerte, y para muestra Michele en desayunos. Esperamos recibirle en su próxima visita a San Sebastián.Reciba un cordial saludo,Hotel Zinema7

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly and helpful staff
Nice hotel with friendly and helpful staff. Excellent rooms - clean and modern with a cinema theme. Decent Wifi. The attached bistro/restaurant has tasty food options. Probably a 20-25 minute walk to the town center, but close to the river and the stadium. On-site paid parking.
Bedroom - king bed
Stayed 4 nights in Apr 2023
Response from Zinema7 hotel on Jun 6, 2023
Dear Martin,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,

10/10 Excellent

Imaddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! It was a last minute booking due to a mishap at our original hotel and it turned out to be a pleasant situation. The staff was very friendly and the room spacious, clean and modern. The bar and cafe was excellent as well and I would definitely return/recommend!
Stayed 2 nights in May 2023
Response from Zinema7 hotel on Jun 4, 2023
Dear guest,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,Hotel Zinema7

10/10 Excellent

Roberto

Stayed 5 nights in May 2023
Response from Hotel Zinema7 on Jun 2, 2023
Estimada/o clienta/e:Queremos darle las gracias por su tiempo a la hora de valorar su estancia en el Hotel Zinema7, un hotel de cine.Nos alegra saber que ha tenido una agradable estancia con nosotros. Nuestra misión es la de satisfacer las expectativas de nuestros huéspedes, para que dejen el hotel felices y quieran volver a alojarse aquí en su próxima visita a la ciudad. Siempre procuramos ofrecer el mejor servicio posible y nos sentimos muy orgullosos de que nos valoren de forma positiva. Esperamos recibirle en su próxima visita a San Sebastián.Reciba un cordial saludo,Hotel Zinema7

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay! A very nice, unique hotel. Service was amazing.
Stayed 2 nights in May 2023
Response from Zinema7 hotel on May 24, 2023
Dear Andrea:We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,Hotel Zinema7

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Staff very helpful. Breakfast buffet very good and large variety.
Stayed 1 night in May 2023
Response from Zinema7 hotel on May 19, 2023
Dear Roger,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,Hotel Zinema7

10/10 Excellent

TREVOR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Clean with friendly staff. Would highly recommend
Stayed 3 nights in May 2023
Response from Hotel Zinema7 on May 15, 2023
Dear Trevor,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Light, airy rooms. Convenient for the Old Town - 15-20 minute walk. Friendly, welcoming staff.
Stayed 2 nights in Apr 2023
Response from Hotel Zinema7 on Apr 26, 2023
Dear Mrs. Heather,We would like to thank you for giving us some of your time and sharing the feedback of your experience with us.The entire hotel team strives every day to provide the best service to our guests so that when they return home, they have good memories of the city, particularly our Zinema7 hotel and especially our staff.This is our goal and where we all have the focus to create a culture of kindness and service towards our guests.We reiterate our thanks and hope to welcome you on your next visit to Donostia.Receive a warm greeting,Hotel Zinema7

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Rooms were spotless and cleaned lije clockwork. Staff were lovely. Great loxation too. Highly recommended.
Stayed 3 nights in Apr 2023
Response from Zinema7 hotel on Apr 24, 2023
Dear Dermot,First of all, we want to thank you for your time making your review from your stay at the Zinema7 Hotel, a movie themed hotel.We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests, achieving a very nice review from your stay. We thank you again for your stay at Zinema7 Hotel and we hope to see you again in San Sebastian. Receive a warm greeting,Hotel Zinema7

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, highly recommend
Lovely hotel - beautiful décor and great service. We stayed as a group of 3 friends in a triple room (Liz Taylor) and the room was spacious and comfortable, with everything we needed. In terms of location the hotel is slightly out the way (when compared to other hotel opens closer to the beach) but the 25min walk to the Old Town is a pleasant one so we really enjoyed it. Easy walking distance to the coach station too. Would definitely recommend Zinema7!
Triple room (2 singles + sofabed)
Stayed 1 night in Apr 2023
Response from Zinema7 hotel on Apr 19, 2023
Dear Katie,We thank you for your comment that helps us to improve and we are happy to know that we have met your expectations. We hope to welcome you again on your next trip to Donostia – San SebastiánBest regards