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Extended Stay America Suites Richmond Hilltop Mall

2.5 star property
Hotel in San Pablo with free breakfast

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Extended Stay America Suites Richmond Hilltop Mall

Exterior
Studio, 2 Double Beds, Non Smoking
Lobby
Lobby
Studio, 1 Queen Bed, Non Smoking

Reviews

6.4 out of 10

Popular amenities

6.0 out of 10
Guest amenities rating.
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
The price is CA $137
CA $151 total
includes taxes & fees
Oct 11 - Oct 12
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Room options

Available filters for rooms
Showing 3 of 4 rooms

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Stovetop
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
SureStay Plus Hotel by Best Western Point Richmond
Pool
Breakfast included
Parking included
Free WiFi
7.6 out of 10, Good, (1005)
The price is CA $101
CA $111 total
includes taxes & fees
Oct 24 - Oct 25
SureStay Plus Hotel by Best Western Point Richmond

About the area

Map
3170 Garrity Way, San Pablo, CA, 94806

What's nearby

  • Hilltop Mall - 17 min walk
  • Contra Costa College - 4 min drive
  • San Pablo Lytton Casino - 4 min drive
  • Berkeley Marina - 9 min drive
  • University of California, Berkeley - 16 min drive

Getting around

  • Richmond Transit Center - 7 min drive
  • El Cerrito del Norte Station - 14 min drive
  • Oakland Intl. Airport (OAK) - 35 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Original Mels Diner - ‬4 min drive

About this property

Extended Stay America Suites Richmond Hilltop Mall

Hotel near the airport
Extended Stay America Suites Richmond Hilltop Mall provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A vending machine, an elevator, and a front-desk safe
  • Smoke-free premises and coffee/tea in the lobby
Room features
All 101 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Kitchens, refrigerators, and microwaves

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Hilltop
Extended Stay America Hilltop Hotel
Extended Stay America Hilltop Hotel Richmond Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Hilltop Mall Hotel
Extended Stay America Hilltop Mall
Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond
Extended Stay America Richmond Hilltop Mall Hotel San Pablo
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Richmond Hilltop Mall San Pablo
Extended Stay America Richmond Hilltop Mall
Hotel Extended Stay America - Richmond - Hilltop Mall San Pablo
San Pablo Extended Stay America - Richmond - Hilltop Mall Hotel
Extended Stay America - Richmond - Hilltop Mall San Pablo
Hotel Extended Stay America - Richmond - Hilltop Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Suites Richmond Hilltop Mall Hotel
Extended Stay America Suites Richmond Hilltop Mall San Pablo

Frequently asked questions

Is Extended Stay America Suites Richmond Hilltop Mall pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Suites Richmond Hilltop Mall?

As of Sept 27, 2024, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Richmond Hilltop Mall on Oct 11, 2024 start from CA $136.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites Richmond Hilltop Mall?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Richmond Hilltop Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Extended Stay America Suites Richmond Hilltop Mall?

Check-out is at 11 AM.

Where is Extended Stay America Suites Richmond Hilltop Mall located?

Situated near the airport, this hotel is 0.8 mi (1.4 km) from Hilltop Mall and within 3 mi (5 km) of Contra Costa College and Richmond Country Club. Wildcat Canyon Regional Park and San Pablo Lytton Casino are also within 3 mi (5 km).

Extended Stay America Suites Richmond Hilltop Mall Reviews

Reviews

6.4
Rating 10 - Excellent. 202 out of 876 reviews" "
Rating 8 - Good. 179 out of 876 reviews" "
Rating 6 - Okay. 179 out of 876 reviews" "
Rating 4 - Poor. 148 out of 876 reviews" "
Rating 2 - Terrible. 168 out of 876 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Habner

Stayed 1 night in Aug 2024

8/10 Good

megan

Stayed 2 nights in Aug 2024

4/10 Poor

Robert

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t clean
Stayed 1 night in Sep 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Angeli, West Orange

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only positive about this stay was they front desk receptionist was really friendly and nice. Rooms smelled of smoke. Dirty towels and crumbs in the bed upon check-in. 1st night, next door guest was having a party. Music was too loud.
Stayed 2 nights in Aug 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Emilia, Sparks

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel needs a lot of repair!
Stayed 1 night in Jul 2024

6/10 Okay

EMMETT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s an older no frills facility. After I checked in and stepped on the elevator there was a note posted that stated,”no spitting.” I then realized I was not at the Ritz-Carlton.
Stayed 1 night in Jul 2024

10/10 Excellent

María, Los Angeles

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Jul 2024

4/10 Poor

Alicia C

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a feeling that wasn't the location I rented. Service was not that good or polite. They took them a white to fi d the reservation. Room was dirty & bathroom as well. Specially the tub it gross me out I had to wash it . Check9ut is atv11a.m Service lady came knocking the door around 9ish .
Stayed 1 night in Jul 2024

2/10 Terrible

Xeomara

Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen
Stayed 2 nights in Jun 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

2/10 Terrible

TreLL

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Veronica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A few things in room were outdated didn’t look cleaned towel rack was started to fall apart nothing major Felt safe person at front desk was friendly
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Go to the next place.
It was the wrong Choice for me.
Stayed 2 nights in May 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Wendell

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
They did tell you that they housed the homeless in Richmond,CA.
Stayed 1 night in May 2024

6/10 Okay

Princes

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Ross

Business traveller
Disliked: Property conditions & facilities, room comfort
Paper thin walls
Walls are paper thin. Roof is paper thin. Heard people walking around all night. Heard people talking all night. Awful stay.
Stayed 1 night in Apr 2024

2/10 Terrible

Kortney

Disliked: Cleanliness, staff & service, property conditions & facilities
Checking in was easy. After checking in the next morning, we realized we had no face cloths. I went to the front desk and requested that we have some. I was informed that they are all out they could bring me some in an hour. An hour went by, and they never showed up. we left the hotel came back that evening and then request to have Face towels again and I was told they were out. The next morning I went out to request face towels and was told that they did not have any in the building but maybe you could get me some tomorrow. There was a lot of In-N-Out traffic all night long. The hallways reeked of marijuana. The manager did not seem to care of any inconveniences.
Stayed 3 nights in Mar 2024

4/10 Poor

James, Harold

Business traveller
Liked: Cleanliness, staff & service
I've stayed here before and would again. This room, 226, was the noisiest room I can remember ever staying in. With the noise being mechanical clunking, water knocking and elevator noise.
Stayed 2 nights in Feb 2024

2/10 Terrible

paul

Travelled with family
I was refused. I was a “do not run”. Received no room, and no reason for it.
Stayed 4 nights in Feb 2024

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Great working staff. Room took a little long to heat up on this Jan evening, but it got to a comfortable temperature .
Stayed 2 nights in Jan 2024