Title: Radisson San Luis Potosi Aeropuerto (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Radisson San Luis Potosi Aeropuerto Luxury hotel with a winery connected to the convention center in San Luis Potosi ## Photo gallery for Radisson San Luis Potosi Aeropuerto ![Lobby - Radisson San Luis Potosi Aeropuerto (San Luis Potosi)](https://images.trvl-media.com/lodging/112000000/111220000/111217000/111216950/0742faa1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/6f6b0314-ab7b-496c-8668-7b4941a7d8be-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Premium bedding, down comforters, in-room safe, desk - Radisson San Luis Potosi Aeropuerto (San Luis Potosi)](https://images.trvl-media.com/lodging/112000000/111220000/111217000/111216950/fcb4e07f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Radisson San Luis Potosi Aeropuerto (San Luis Potosi)](https://images.trvl-media.com/lodging/112000000/111220000/111217000/111216950/449496fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Radisson San Luis Potosi Aeropuerto (San Luis Potosi)](https://images.trvl-media.com/lodging/112000000/111220000/111217000/111216950/3564d72c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of a free roundtrip airport shuttle, an attached winery, and a coffee shop/cafe at Radisson San Luis Potosi Aeropuerto. Sip and savor at this hotel, which boasts wine release events, winery tours, and a tasting room. The on-site restaurant, TROMONTO, features happy hour. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as dry cleaning/laundry services and a bar. ## Reviews 9.4 Exceptional ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=111216950&PinnedHotelID=111216950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=111216950&PinnedHotelID=111216950&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=111216950&PinnedHotelID=111216950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=111216950&PinnedHotelID=111216950&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=111216950&PinnedHotelID=111216950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=111216950&PinnedHotelID=111216950&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=111216950&PinnedHotelID=111216950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=111216950&PinnedHotelID=111216950&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Room, 2 Queen Beds, Accessible, Non Smoking ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/112000000/111220000/111217000/111216950/9c12c21a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds LED TV Down duvet Sofa bed Premium bedding Private bathroom Heated bathroom floor - Desert view - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Non Smoking ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/112000000/111220000/111217000/111216950/3fb5852b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Free cribs/infant beds LED TV Down duvet Sofa bed Premium bedding Private bathroom Heated bathroom floor - Desert view - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Non Smoking ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/112000000/111220000/111217000/111216950/1e2a9eb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking 8.4 Very good 5 reviews ### Highlights Air conditioning Free cribs/infant beds LED TV Down duvet Sofa bed Premium bedding Private bathroom Heated bathroom floor - Desert view - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Non Smoking ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/112000000/111220000/111217000/111216950/569ef992.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Free cribs/infant beds LED TV Down duvet Sofa bed Premium bedding Private bathroom Heated bathroom floor - 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Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 802 reviews CA $150 CA $179 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/San-Luis-Potosi-Hotels-Hyatt-Regency-San-Luis-Potosi.h15730850.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=b0966688-db5d-44dc-880b-e17d8ee93444&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Luis-Potosi-Hotels-Radisson-SAN-Luis-Potosi-Aeropuerto.h111216950.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Luis-Potosi-Hotels-Radisson-SAN-Luis-Potosi-Aeropuerto.h111216950.Hotel-Information) ## About the area Located in San Luis Potosi, Radisson San Luis Potosi Aeropuerto is connected to the convention center. Plaza Sendero Shopping Center and Citadella are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tangamanga Park I. Looking to enjoy an event or a game while in town? See what's going on at Alfonso Lastras Stadium. [Visit our San Luis Potosi travel guide](https://www.expedia.ca/San-Luis-Potosi.dx3207) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.23823%2C-100.92790&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uw13A4tPGCZGnJjRNt0fmxCIMAA=) CAMINO AL AEROPUERTO 590, RINCONADA DE LOS MAGUEYES, San Luis Potosi, 78100 ### What's nearby - ![Mexico](https://images.trvl-media.com/place/553248621532628471/dc03fc38-f030-4c39-bb0e-50b46b154b26.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Luis Potosi Cathedral 17 min drive \- 14.5 km - ![San Luis Potosi](https://images.trvl-media.com/place/553248621532628473/c9e645fc-fa69-4e32-80b6-b585d709e973.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tangamanga Park I 19 min drive \- 18.6 km - Alfonso Lastras Stadium 16 min drive \- 14.5 km - Plaza de Armas 17 min drive \- 14.5 km - Plaza Sendero Shopping Center 18 min drive \- 16.3 km ### Getting around - San Luis Potosi Intl. Airport (SLP) 3 min drive ### Restaurants - Tacos "El Cabrito 9 min drive - La Feria de la Enchilada 9 min drive - Starbucks 3 min drive - Ikäapeh 3 min drive - La Estrella De Dimas 9 min drive ## About this property ### Radisson San Luis Potosi Aeropuerto Luxury hotel near San Luis Potosi Cathedral A free roundtrip airport shuttle, an attached winery, and a coffee shop/cafe are just a few of the amenities provided at Radisson San Luis Potosi Aeropuerto. Sip and savor at this hotel, which boasts wine release events, winery tours, and a tasting room. The on-site restaurant, TROMONTO, features happy hour. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Other perks include: - Free self parking - An elevator, meeting rooms, and a 24-hour front desk - Smoke-free premises, local meal delivery service, and coffee/tea in the lobby Room features All 65 rooms have comforts such as free international calls and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Down comforters, sofa beds, and free cribs/infant beds - Heated floors, rainfall showers, and hair dryers - 50-inch LED TVs with premium channels - Wardrobes/closets, coffee/tea makers, and heating ## Similar properties ![Interior](https://images.trvl-media.com/lodging/2000000/1230000/1222300/1222248/4ee28bee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express San Luis Potosi by IHG San Luis Potosi - Pool - Breakfast included - Free airport shuttle - Parking included 9.2 Wonderful 738 reviews CA $110 CA $132 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=1222248&PinnedHotelID=1222248&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/39000000/38750000/38742400/38742385/25a29ff1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana San Luis Potosi Colinas del Parque - 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Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 826 reviews CA $109 CA $130 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=1670631&PinnedHotelID=1670631&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/16000000/15740000/15730900/15730850/e923d462.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency San Luis Potosi Lomas de San Luis - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 802 reviews CA $150 CA $179 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=15730850&PinnedHotelID=15730850&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite](https://images.trvl-media.com/lodging/2000000/1160000/1157700/1157611/02630765.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Real Inn San Luis Potosí San Luis Potosi - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,002 reviews CA $104 CA $124 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1157611&PinnedHotelID=1157611&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=111216950&PinnedHotelID=111216950&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=111216950,1222248,38742385,11491745,23510016) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour free roundtrip airport shuttle - Free secured, uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Hosted evening meal available daily for a fee of MXN 499; reservation required - Private picnics - Snack bar/deli ### Restaurants on site - EMILIA - TROMONTO ### Things to do - 24-hour gym - Private wine tours - Vineyard - Wine tasting room - Winery - Winery release events ### Family friendly - In-room crib - In-room sofa bed - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages ### Business services - 2 meeting rooms - 24-hour business center - Conference center (108 square feet of space) ### Outdoors - Vineyard ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 step to reach entrance - 2 accessible parking spaces - Braille/raised signage - Elevator (24 inch wide door) - Front entrance ramp - Handrails in stairways - Magnifying mirror - Roll-in shower (31 inches wide) - Smooth flooring in public areas - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (16 inches high) - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 5 floors - Built in 2024 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Down comforter - Free crib - Premium bedding - Sofa bed ### Bathroom - Hair dryer - Heated bathroom floor - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 50-inch LED TV with premium digital channels ### Food and drink - Champagne service - Coffee/tea maker - Espresso maker - Limited room service - Meal delivery service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Desk chair - Free international calls - Free local calls - Free long-distance calls - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in time starts at 3:00 PM Late check-in subject to availability ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Guests driving to the property should contact this property in advance (e.g., directions) Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Hosted evening meal: MXN 499 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting Masks are required at the property for guests without COVID-19 vaccination ### Property is also known as Radisson San Luis Potosi Aeropuerto Hotel Radisson San Luis Potosi Aeropuerto San Luis Potosi Radisson San Luis Potosi Aeropuerto Hotel San Luis Potosi ## Frequently asked questions ### Is Radisson San Luis Potosi Aeropuerto pet-friendly? ### How much does it cost to stay at Radisson San Luis Potosi Aeropuerto? ### How much is parking? ### What time is check-in at Radisson San Luis Potosi Aeropuerto? ### What time is check-out at Radisson San Luis Potosi Aeropuerto? ### Does Radisson San Luis Potosi Aeropuerto provide a shuttle to the airport? ### Where is Radisson San Luis Potosi Aeropuerto located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Radisson San Luis Potosi Aeropuerto Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Amenities ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 104 8 - Good 11 6 - Okay 5 4 - Poor 4 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Maria Jan 10, 2026 Liked: Cleanliness, property conditions & facilities Great location ##### Maria Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Celia Jan 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was super friendly. Stay went exceptionally well and the dining experience was great. ##### Celia Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Perla N Jaralillo Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean and the staff courteous ! ##### Perla N Jaralillo Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Cristina Jan 1, 2026 Liked: Cleanliness, amenities Staff was super friendly and kind ##### Cristina Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Linda Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was super helpful and nice helped and answered every question without hesitation, room was clean and had everything needed. Will definitely stay again when I come back ##### Linda Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jose Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was super clean and food was excellent. It was just great all around and very convenient to airport. ##### Jose Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Cristobal Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, new hotel with great service, excellent breakfast, ample rooms, and very courteous staff. ##### Cristobal Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Anderson Oct 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean room, good food, good music ##### Anderson Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Nicole Jun 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff is super nice and helpful. I enjoyed my stay and will definitely come back. ##### Nicole Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller Jun 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A modern and clean micro hotel. A modern and clean hotel for an area underserve from the hospitality industry. ##### Verified traveller Stayed 4 nights in May 2025 ### 10/10 Excellent #### Keaton Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Im learning spanish and don't speak it very well yet. The staff and the servers in the restaurant were super helpful and treated me as if I was home. I will always stay at this hotel the night before I fly out. ##### Keaton Stayed 1 night in Sep 2025 ### 8/10 Good #### Miroslava Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is new and beautiful. The staff is pretty nice and helpful. Only thing was they was no hot water in 3 of the rooms I rented. ##### Miroslava Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Yosaira Jun 13, 2025 Liked: Cleanliness, property conditions & facilities Very clean, everyone was nice and helpful. Most of all we appreciate how much security there is. ##### Yosaira Stayed 1 night in Jun 2025 ### 8/10 Good #### Erica Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best place ever very clean and bar was great. It seemed we had the hotel to ourselves didn’t see any other guest. Breakfast was amazing ##### Erica Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Miroslava Jul 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is literally 2min from the airport. Really new and clean. Only downside is that there is nothing else around the hotel. You have to drive to the main city for entertainment or dining ##### Miroslava Stayed 1 night in Jul 2025 ### 10/10 Excellent #### miguel Mar 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Awesome customer service and facility are new, so close to the airport. ##### miguel Stayed 1 night in Mar 2025 ### 6/10 Okay #### Luis Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is clean and new and the staff friendly. Unfortunately one of my rooms was not cleaned before my arrival and no house keeper available. ##### Luis Stayed 1 night in Jul 2025 ### 10/10 Excellent #### JOSE L May 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every thing was perfect, the hotel itself is still new. The accommodations were very clean. This should be a 5 star hotel. Breakfast was a blast, a lot of options!!! I recommend this to all my friends in the USA. Also, it’s very close to the airport!!! ##### JOSE L Stayed 1 night in May 2025 ### 10/10 Excellent #### Ernesto Azua Mar 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Employees were very kind and respectful. Room was really big bigger than I expected. Room was very clean. I loved my stay at this hotel. ##### Ernesto Azua Stayed 1 night in Mar 2025 ### 10/10 Excellent #### GLAFIRA Mar 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is absolutely clean and comfortable and people there are extremely nice and polite. The front desk gentleman even called me to my room to remind me that it was getting late and I hadn’t order my room service dinner. Very nice, safe and affordable. I definitely will return. ##### GLAFIRA Stayed 1 night in Feb 2025 ### 4/10 Poor #### Pilar Jul 21, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Staff was good. Facilities not so much main main thing NO HOT WATER!!! Let me start from the beginning, we got there on a chilly cold night could not turn on the heater, trying to shower with it being cold was not for me! We got moved to a different room, the second room was overly hot with out even turning on the heater, remotes for tv didn’t work, but the biggest problem! Was finally wanting to shower and NO HOT WATER!! Stayed 3 night and no hot water! We eventually got hot water on night that we got back to our room at 2:30am! The noisy early morning alap sucked! Very very thin walls, you could here the moving of chair in the downstairs room, And last they have a pool but not in working conditions. ##### Pilar Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Juan Nov 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice and clean room. Very helpful personnel. Thanks for all your help. ##### Juan Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Lucia Oct 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service, amenities, room was clean, all the staff are very friendly. 10/10 ##### Lucia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ruben Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Great hotel if you need to get to airport specially if you have an early flight. ##### Ruben Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kenia Aug 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was very clean peaceful and aesthetically appealing. ##### Kenia Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Moon Palace The Grand Cancun - 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