Title: Hotel Misión Express San Luis Potosí - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Misión Express San Luis Potosí Hotel in San Luis Potosi with free breakfast and a fitness center ![Front of property - evening/night](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/76da7a73.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/e45daf60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/0516eec9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/6d9f8467.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/79d8c12e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Misión Express in central San Luis Potosí offers guests continental breakfast and garden views. Enjoy a perfect balance of relaxation and activity with drinks at the bar, a gym to maintain fitness routines, and complimentary in-room WiFi. 7.8 Good ## Popular amenities - Room service - Bar - Pet-friendly - Housekeeping - Gym - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/53576467.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Air conditioning Flat-screen TV Free bottled water Cable channels Daily housekeeping Laptop-compatible safe Desk Desk chair - 320 sq ft - Sleeps 4 - 2 Double Beds ![Standard Room, 1 Queen Bed](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/94ce1d16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 7.8 Good 12 reviews ### Highlights Air conditioning Flat-screen TV Free bottled water Cable channels Daily housekeeping Laptop-compatible safe Desk Desk chair - 249 sq ft - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/6c0c8a8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 Queen Bed ### Highlights Air conditioning Flat-screen TV Free bottled water Cable channels Daily housekeeping Laptop-compatible safe Desk Desk chair - 431 sq ft - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/83316ff1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Dog Friendly) ### Highlights Air conditioning Flat-screen TV Free bottled water Cable channels Desk chair Desk Iron/ironing board Pet friendly - 323 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Flat-screen TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4330000/4327900/4327851/f290d41f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott San Luis Potosi Zona Universitaria Zona Universitaria - Breakfast included - Parking included - Free WiFi - Air conditioning 8.8 Excellent 865 reviews CA $71 CA $85 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/San-Luis-Potosi-Hotels-City-Express-San-Luis-Potosi-Zona-Universitaria.h4327851.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=bfccff47-08d2-48b8-9ae8-c90ce374fe69&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 10:00 AM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2500/2422/b2b98d47_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn San Luis Potosi Quijote by IHG San Luis Potosi - Pool - Hot tub - Spa - Free airport shuttle 9.0 Wonderful 391 reviews CA $89 CA $107 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/San-Luis-Potosi-Hotels-Holiday-Inn-San-Luis-Potosi.h2422.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=bfccff47-08d2-48b8-9ae8-c90ce374fe69&top_cur=CAD) Ad ![Free daily continental breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18340000/18334600/18334568/85a02060_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Junior by Marriott San Luis Potosí Zona Industrial San Luis Potosi - Breakfast included - Parking included - Free WiFi - Air conditioning 8.4 Very good 430 reviews CA $62 CA $74 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/San-Luis-Potosi-Hotels-City-Express-Junior-San-Luis-Potosi-Zona-Industrial.h18334568.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=bfccff47-08d2-48b8-9ae8-c90ce374fe69&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/24000000/23520000/23510100/23510016/042e95c7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Microtel Inn & Suites by Wyndham San Luis Potosi San Luis Potosi - Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 956 reviews CA $90 CA $109 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/San-Luis-Potosi-Hotels-Microtel-Inn-Suites-By-Wyndham.h23510016.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=bfccff47-08d2-48b8-9ae8-c90ce374fe69&top_cur=CAD) Ad ![Property amenity](https://images.trvl-media.com/lodging/12000000/11500000/11491800/11491745/fb4a9794.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ramada Encore San Luis Potosi San Luis Potosi - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 699 reviews CA $105 CA $126 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/San-Luis-Potosi-Hotels-Ramada-Encore-San-Luis-Potosi.h11491745.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=bfccff47-08d2-48b8-9ae8-c90ce374fe69&top_cur=CAD) Ad ![Property entrance](https://images.trvl-media.com/lodging/13000000/12310000/12302700/12302660/a4971a67.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn San Luis Potosi Colonia El Paseo - 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Pool - Breakfast included - Free airport shuttle - Parking included 9.0 Wonderful 717 reviews CA $107 CA $129 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/San-Luis-Potosi-Hotels-Holiday-Inn-Express-San-Luis-Potosi.h1222248.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=bfccff47-08d2-48b8-9ae8-c90ce374fe69&top_cur=CAD) Ad ![Rooftop pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12350000/12347000/12346976/bb2f3162_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites San Luis Potosi by IHG San Luis Potosi - Breakfast included - Free airport shuttle - Pet-friendly - Parking included 9.2 Wonderful 374 reviews CA $110 CA $132 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/San-Luis-Potosi-Hotels-Staybridge-Suites-San-Luis-Potosi.h12346976.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=bfccff47-08d2-48b8-9ae8-c90ce374fe69&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/19000000/18120000/18113700/18113652/086138eb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH San Luis Potosi Barrio de Tequisquiapan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,001 reviews CA $98 CA $118 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/San-Luis-Potosi-Hotels-NH-San-Luis-Potosi.h18113652.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=bfccff47-08d2-48b8-9ae8-c90ce374fe69&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Luis-Potosi-Hotels-Mision-Express-San-Luis-Potosi.h20135220.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Luis-Potosi-Hotels-Mision-Express-San-Luis-Potosi.h20135220.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.04984%2C-100.86816&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JR5N7QSp_Tw8UWk3DHJhSgJ1yIw=) Eje 140 No. 365, Zona Industrial, San Luis Potosi, SLP, 78395 #### What's nearby - Tres Naciones Industrial Park - 12 min walk - 1.1 km - Plaza Sendero Shopping Center - 17 min drive - 17.1 km - San Luis Potosi Cathedral - 28 min drive - 24.3 km - Tangamanga Park I - 29 min drive - 26.9 km - San Luis Square - 35 min drive - 31.9 km #### Getting around - San Luis Potosi Intl. Airport (SLP) - 34 min drive #### Restaurants - ‪Cervecería 57 - ‬6 min drive - ‪Black Pimienta - ‬14 min walk - ‪La playita - ‬7 min drive - ‪Los Regios Food Company - ‬8 min drive - ‪Cafe Punta Del Cielo - ‬2 min drive ## About this property ### Hotel Misión Express San Luis Potosí Property highlights Take advantage of free continental breakfast, a garden, and a bar at Hotel Misión Express San Luis Potosí. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking - An elevator, meeting rooms, and a 24-hour front desk Room features All 107 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Other conveniences in all rooms include: - Showers and free toiletries - 32-inch flat-screen TVs with cable channels - Daily housekeeping, desks, and desk chairs ## Similar properties ![Standard Room, 2 Queen Beds](https://images.trvl-media.com/lodging/7000000/6930000/6924400/6924388/213f9ff2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sierra by HP Hotels San Luis Potosi - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 472 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=6924388&PinnedHotelID=6924388&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/8000000/7820000/7819300/7819210/8d4debc0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real Plaza Barrio de Tequisquiapan - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 1,221 reviews CA $75 CA $90 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=7819210&PinnedHotelID=7819210&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2470000/2464900/2464868/0d359208.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One San Luis Potosi Glorieta Juarez San Luis Potosi - 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Free WiFi - Air conditioning 8.4 Very good 430 reviews CA $62 CA $74 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=18334568&PinnedHotelID=18334568&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18300000/18298600/18298598/a32d6b23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel Concordia Centro Historico - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,003 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=18298598&PinnedHotelID=18298598&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free continental breakfast available daily 7:00 AM to noon - A bar/lounge - A restaurant ### Restaurants on site - Bar el Mezquite ### Things to do - Gym ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - 24-hour business center - Meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Room service ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 600 per pet, per day Welcoming dogs only 1 total (up to 33 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: MXN 600 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a smoke detector ### Property is also known as Mision Express San Luis Potosi Hotel Mision Express Luis Potosi Mision Express San Luis Potosi Hotel Misión Express San Luis Potosí Hotel Hotel Misión Express San Luis Potosí San Luis Potosi Hotel Misión Express San Luis Potosí Hotel San Luis Potosi ## Frequently asked questions ### Is Hotel Misión Express San Luis Potosí pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 600 per pet, per day. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hotel Misión Express San Luis Potosí? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Hotel Misión Express San Luis Potosí? > Check-out is at noon. ### Where is Hotel Misión Express San Luis Potosí located? > Situated in San Luis Potosi, this hotel is 0.8 mi (1.3 km) from Tres Naciones Industrial Park and 1.9 mi (3 km) from World Trade Center San Luis Potosi. Plaza Sendero Shopping Center and Alfonso Lastras Stadium are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Misión Express San Luis Potosí Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Location ### 8.0 Staff & service ### 7.8 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 169 8 - Good 107 6 - Okay 48 4 - Poor 42 2 - Terrible 38 ### 10/10 Excellent #### Juan Carlos Aug 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo Excelente ##### Juan Carlos Stayed 1 night in Aug 2025 ### 8/10 Good #### elias Sep 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities . ##### elias Stayed 1 night in Sep 2025 ### 6/10 Okay #### Gerardo Aug 22, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities . ##### Gerardo Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Francisco May 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Quiet clean ##### Francisco Stayed 1 night in May 2025 ### 2/10 Terrible #### Oscar Jul 17, 2025 Disliked: Cleanliness, property conditions & facilities dirty and very noisy, there was no water one day ##### Oscar Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Bianca Jun 3, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The location was very hard to get to. Bad location. ##### Bianca Stayed 1 night in May 2025 ### 10/10 Excellent #### Nicolle May 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its pretty and nice beds ##### Nicolle Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Naoaki Nov 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Kind and helpful staffs. Spacious and comfortable room. Located in the industrial area, therefore good for business trip. Great buffet dinner. ##### Naoaki Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Robert Jul 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great pet friendly Great pet friendly hotel. Very comfortable and they upgraded me to a VIP ROOM ![](https://a.travel-assets.com/ugc/hotel-reviews/B6132B7F0B7F9C74E649B24051E2439DAF4B04511689377897746.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EDA0BB85AFEDB4977E4434D5864865F959E589F81689377889102.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Albino Aug 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Options to eat, if you do not have car it’s difficult to move ##### Albino Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Dalia Jul 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice & clean ##### Dalia Stayed 8 nights in Jul 2023 ### 8/10 Good #### ARTHUR Apr 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice but remote. Very comfortable, great place, BUT there are no convenient restaurants, and the hotel food is mediocre. There are some new restaurants opening nearby soon. Also - Important to know - Google maps will not get you here. You must enter the hotel address into your gps, or you will never find it. ##### ARTHUR Stayed 1 night in Apr 2023 ### 8/10 Good #### Fernando Oct 23, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Cccc ##### Fernando Stayed 1 night in Oct 2022 ### 6/10 Okay #### Ciria Jul 26, 2024 Do not stay here if you are a female traveling alone nor would I recommend families. Many male workers everywhere because it is an industrial area. They spent evenings outside drinking until early morning hours. They are all just hanging out in the parking lot. I didn’t feel safe even though I was with my husband. I only stayed here because they were pet friendly but had no area to walk the dogs. ##### Ciria Stayed 1 night in Jul 2024 ### 6/10 Okay #### Ruben Sep 9, 2023 Disliked: Staff & service The staff are so bad house keping is so rude ##### Ruben Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Alejandro Jan 11, 2024 Disliked: Cleanliness It was not so clean, was smelling like food, because the restaurant is in an open area. the staff do not have good communication. ##### Alejandro Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Adalberto Apr 10, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There was not electricity,either water...I did my claim and speak with the manager EUGENIO GARCIA...PHONE...444-715-7231...because I need my money back asap....rooms 218.... He told me that you will refund my money,because I did my reservation with you,so...PLEASE CALL HIM..he will tell you what was the problem..... ##### Adalberto Stayed 2 nights in Apr 2023 ### 4/10 Poor #### Uros Oct 31, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities #### Avoid this one! Absolute disaster! I was first time in this hotel 5 years ago when it was brand new. Now again, in September, and it looked very bad, room was very dirty, everything was falling apart, like no maintenance was done until then. Didn't even have toilet paper in the room. I had to check out one week earlier than planned due to business reasons, they promised me refund for my excess nights, gave me printout of payment statement, but even after more than 1 month I didn't get my money. They don't answer the phone, or if they do they don't understand English, or if they do, they hang up or just leave the phone ON and go away. I contacted them on provided email but didn't get any answer. There is a lot of police staying in hotel, making lot of noise in the morning and during the night. Every few days I couldn't get into my room, had to go back down to reception to reprogram key-card. Every morning and evening there was congestion on the road, so driving to/from hotel was a nightmare. It took generally 10-15 minutes than what google maps suggested, but I had some days when I was "driving" for 40-60 minutes more. I wanted to play it nice and don't leave bad review but at the end, they DO deserve it. Food was not so good (according to my Mexican colleagues), but there was variety of choice. Over all, I am extremely dissatisfied and disappointed in that hotel and won't come back unless to get my money! ##### Uros Stayed 20 nights in Sep 2023 ### 10/10 Excellent #### Gladys Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena para quedarse en estancia corta, se encuentra en medio de la zona industrial, ##### Gladys Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Juan Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me hospede 3 noches, muy limpio el hotel y el cuarto limpieza diaria el personal Muy Amable en recepción y el desayuno muy completo y sabroso. Con seguridad es para llegar siempre a este hotel ##### Juan Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Paulina Sep 15, 2025 Disliked: Cleanliness, property conditions & facilities El hotel está descuidado, huele a caño y las habitaciones muy sucias ##### Paulina Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Maria Antonieta Sep 9, 2025 Disliked: Staff & service, amenities, property conditions & facilities El hotel está en medio de la nada! Las calles y avenidas llenas de hoyos espantoso y peligroso No hay cargador para carro eléctrico tuve que llévalo en grúa pues nunca pensé no habría cargador en un hotel misión ##### Maria Antonieta Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Mario Sep 2, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No nos dieron factura. ##### Mario Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Rey David Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Solo falta que halla más uber ##### Rey David Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Carlos Alfonso Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente en todos los qspectos, atencio , limpieza y tranquilidad ##### Carlos Alfonso Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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