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Reviews of Mission Inn San Luis Obispo

2 out of 5
Mission Inn San Luis Obispo
1951 Monterey St, San Luis Obispo, CA

Reviews

7.6

Good

Rating 10 - Excellent. 213 out of 653 reviews" "
Rating 8 - Good. 217 out of 653 reviews" "
Rating 6 - Okay. 122 out of 653 reviews" "
Rating 4 - Poor. 62 out of 653 reviews" "
Rating 2 - Terrible. 39 out of 653 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kris on Apr 11, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

siu

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Quiet and clean. Furniture is old but functional. Good had microwave and refrigerator. Bathroom is big. The sink is separate from the toilet and its night will turn on automatically when you walk in. The night so bright will wake up other person in the room. The AC and heater one unit. When turn on, it is too loud. The bed is very comfortable. The table and chairs inconveniences position. In general it is comfortable. Location very close to Calpoly and price is right for me. One not good to me, the driveway to the room is not even level. It is hard for me to walk from parking to my room with my injured knees.
Stayed 1 night in Apr 2024
Response from Kris on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jason, Rockford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice room. I’d stay here again.
Stayed 1 night in Mar 2024
Response from Kris on Apr 3, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Noel I

Travelled with partner
Disliked: Amenities
Rooms need to be upgraded
Stayed 1 night in Feb 2024
Response from Kris on Mar 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

JANET

Good for the price
Stayed 1 night in Mar 2024
Response from Kris on Mar 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property several times and it is consistently clean and quiet. It’s down the street from Cal Poly where my child lives on campus so it’s very convenient. There are a few restaurants within walking distance as well. The downtown area is only a couple miles away off the same street. Great location and place to stay!
Stayed 1 night in Mar 2024
Response from Kris on Mar 26, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gerry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kris on Mar 26, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Lisa

Travelled with family
Liked: Amenities
Our neighbors were keeping us awake all night partying !
Stayed 1 night in Mar 2024
Response from Kris on Mar 18, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Thomas J

Disliked: Cleanliness, staff & service, property conditions & facilities
No cleaning service available. We left in the morning and came back at night and our room was still in the same condition. Had to go downstairs the following morning to grab coffee for the coffee machine in the room
Stayed 2 nights in Feb 2024
Response from Kris on Feb 27, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Monika

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is ok. It's a little old, but a very short drive from the Cal Poly campus and to downtown. My favorite restaurant 1865 is a short walk. There's limited parking, but it's free! The staff is very nice and professional. They even held my medication, when I left it after my stay so that I could have someone come pick it up.
Stayed 1 night in Feb 2024
Response from Kris on Feb 27, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kris on Jan 27, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

katie

Stayed 1 night in Dec 2023
Response from Kris on Feb 1, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mark

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Kris on Dec 29, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and affordable
The Mission Inn is a comfortable, conveniently located to Cal Poly, and affordable place. This was our third stay here and each time has been consistently good. It’s always been clean, and the staff is friendly and helpful. We will return.
Stayed 1 night in Nov 2023
Response from Kris on Dec 29, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Melissa

Liked: Cleanliness
Disliked: Amenities
Reasonably priced stay, a little far, but still close enough to walk into downtown SLO.
Stayed 2 nights in Aug 2023
Response from Kris on Dec 1, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the town and being able to walk into town
Stayed 2 nights in Oct 2023
Response from Kris on Nov 13, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness
Large room with refrigerator and microwave
Stayed 1 night in Nov 2023
Response from Kris on Nov 13, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outside is a bit dated but the rooms were very clean and comfortable!
Stayed 1 night in Nov 2023
Response from Kris on Nov 9, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Joseph

Disliked: Staff & service, property conditions & facilities
Hit me with an extra junk fee charge over $40 without reasonable explanation. Poor outdoor lighting.
Stayed 5 nights in Oct 2023
Response from Kris on Nov 9, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shawna

Stayed 2 nights in Oct 2023
Response from Kris on Nov 20, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carole

Stayed 1 night in Oct 2023
Response from Kris on Nov 12, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Billie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Kris on Oct 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very satisfied.
Stayed 1 night in Oct 2023
Response from Kris on Oct 28, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Kris on Oct 28, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Marcia

Business traveller
Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Kris on Oct 20, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dennis

Business traveller
Liked: Property conditions & facilities
Pleasant customer service
Stayed 1 night in Oct 2023
Response from Kris on Oct 14, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

James

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Kris on Oct 14, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Amed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived around 5 pm 2 hours later of the check in the room was not ready, housekeeping was working on, we waited for almost 25 minutes out side the room under the sun within the temperature outside was 94 degrees, after that they told the room is ready!!!! Was dirty, smelled very bad, at the shower was some hair,, haaa the air conditioner unit probably from 1970' s si very old stoped and does not work any more, my wife called the office and the management guy came to repair!!! He said it a very old air conditioner unit and they need to replace but he fixed and he left . We were very upset and went to the office to request a reinstalled o reimburse the money and she said tha manager left ' I can do anything' We came back to the hottest room and we found another place, we booked and we left, let's that one hour that we be there, my wife before leave stoped at office and left the keys and let the person there that we are leaving because a very bad costumer service .
Stayed 2 nights in Oct 2023
Response from Kris on Oct 11, 2023
Thanks for staying with us. Your account of your stay is inaccurate. I do recall that you were not aware of the distance from the hotel to your son's college. That was the main concern of your stay. We appreciate your feedback!

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Kris on Oct 8, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Kris on Sep 26, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Just okay
Positives: Clean Family owned and operated Negatives: Parking issues Small beds (uncomfortable, especially for couples) Said it was per friendly, never mentioned the fee A bit overpriced
Stayed 1 night in Sep 2023
Response from Kris on Sep 26, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Sanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff is super rude. Property is old and dirty
Stayed 1 night in Jul 2023
Response from Kris on Sep 21, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Deen

Travelled with family
Disliked: Property conditions & facilities
Very close to the college. Enough parking
Stayed 1 night in Sep 2023
Response from Kris on Sep 19, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Kris on Sep 19, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Maria Theresa, Vallejo

Travelled with partner
Liked: Cleanliness, staff & service
Very clean room. Bed & pillows are comfortable. Good price.
Stayed 2 nights in Sep 2023
Response from Kris on Sep 19, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Kris on Sep 21, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kris on Sep 19, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Shari

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Small, dark rooms, could hear noise from parking lot, very dated facility, mold in shower tiles, definitely NOT worth $200 per night.
Stayed 1 night in Sep 2023
Response from Kris on Sep 19, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Joshua

Stayed 2 nights in Sep 2023
Response from Kris on Oct 8, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Shu Su

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Sep 2023
Response from Kris on Sep 15, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Timothy John

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee maker didn’t work, TV didn’t work
Stayed 1 night in Sep 2023
Response from Kris on Sep 15, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service
Response from Kris on Sep 15, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Dave

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Kris on Sep 11, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kris on Sep 11, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Gayathri

Travelled with family
Disliked: Property conditions & facilities, room comfort
Door lock didn’t work. So as the AC. Washroom isn’t good to change clothes also
Stayed 1 night in Sep 2023
Response from Kris on Sep 5, 2023
Thank you for your recent stay. We hope to see you again.

6/10 Okay

Robert

Pricey for what you get
Cost about twice as much as the conditions justified. Labor Day pricing.
Stayed 1 night in Sep 2023
Response from Kris on Sep 5, 2023
Thank you for your recent stay. We hope to see you again.

8/10 Good

Chris

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Kris on Sep 5, 2023
Thank you for your recent stay. We hope to see you again.

4/10 Poor

Robert

Travelled with partner
The carpet and seats i room were all stained. Just didn’t seem overall clean
Stayed 1 night in Sep 2023
Response from Kris on Sep 5, 2023
Thank you for your recent stay. We hope to see you again.

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Aug 2023
Response from Kris on Aug 29, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff ..clean rooms..dining was walking distance
Stayed 1 night in Aug 2023
Response from Kris on Aug 29, 2023
Thanks for staying with us. We appreciate your feedback!