Ratings based on 708 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Gatos, California

Nice hotel, close to Cal Poly and restaurants.

Posted 14-Apr-2018
Pros: Convenient location and breakfast
Cons: Probably a freshening up of the rooms, like the carpeting and the bed. It just needs a little something to brighten the smallish rooms up.
Location: Great location to downtown and Cal Poly. Good restaurants within walking distance. Gas station with convenience store across the street to the right.
This hotel is in a convenient location if you are going to Cal Poly. The rooms are okay, smallish, but clean. Our only opening window was stuck but someone came immediately to fix it. Parking was easy and available by your rooms. The location was very accessible from and to 101. The made to order breakfast was available early enough for early risers and hearty; this was a big plus. One did not have to look too far to find a decent restaurant within walking distance, depending on what you are looking for. We walked to Frank's Famous Hot Dogs (great strawberry milkshakes- had one each day) and another block down, or so, Taqueria Santa Cruz (very popular, expect a long line unless you go early). We would definitely stay at this hotel again.
Comment from Hotel Management
20-Apr-2018 by Winston Newland - Operations Manager, Hotel Management
Jeannie, thank you for writing about your stay! We're happy you enjoyed your experience, and appreciate you sharing the pros and cons of the hotel. We are currently working on several room upgrades including carpets, sofas, TV's, microwaves, and light fixtures. Thanks again for the feedback, and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

expectional

Posted 14-Feb-2018
Pros: everything
Cons: color of the towels ?
Location: perfect
professional, everything a business traveler wants
Comment from Hotel Management
14-Feb-2018 by Winston Newland - Operations Manager, Hotel Management
Thank you for writing about your stay! It's our goal to provide a positive experience for all our guests from business to leisure travelers. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from fresno ca

Awesome! Loved it!

Posted 12-Feb-2018
Quiet, comfortable, free breakfast, free drinks for happy hour!
Comment from Hotel Management
14-Feb-2018 by Winston Newland - Operations Manager, Hotel Management
Dave, thank you for writing about your stay! We're happy you enjoyed all our amenities. We look forward to your next stay.
5 out of 5
by A verified traveller

Posted 20-Jan-2018 on Hotels
Comment from Hotel Management
22-Jan-2018 by Winston Newland - Operations Manager, Hotel Management
Thank you for the awesome 5 star review! Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice stay

Posted 20-Jan-2018
All I can say is enjoy the outdoor courtyard and fire pits.
Comment from Hotel Management
22-Jan-2018 by Winston Newland - Operations Manager, Hotel Management
Thank you for writing about your experience! We're glad you enjoyed our outdoor area. It's fun to see the guests out of their suites, and enjoying themselves.
5 out of 5
by A verified traveller

Super cool outdoor common areas!

Posted 16-Jan-2018 on Hotels
Amazing outdoor common areas and excellent service differentiate this hotel. We’ve stayed here twice and enjoyed both visits.
Comment from Hotel Management
17-Jan-2018 by Winston Newland - Operations Manager, Hotel Management
Thank you for writing about your stay! Our outdoor area is something we have been working on over the past couple years, so we're glad you enjoyed it. We look forward to your third stay!
4 out of 5
Recommended
for Everyone
by A verified traveller from encinitas, CA

Great Value within Walking Distance to Downtown

Posted 7-Jan-2018
We love this Quality Suites in SLO. It has plenty of room, great breakfast options and is close enough to downtown so we can walk to lunch and dinner, evening entertainment. We have stayed here for the past 5 years and have found it to be consistently good. There is a Happy hour in the evening as well for beer and wine. For families, there are cheap hotdogs, tacos and burgers served out by the pool. We make it a point to stay away from the pool area as the noise level is high. Otherwise this hotel far exceeds its chain hotel look.
Comment from Hotel Management
8-Jan-2018 by Winston Newland - Operations Manager, Hotel Management
Thank you for the excellent feedback! We take pride in providing our guests with the option and convenience of staying on property for meals and entertainment. San Luis Obispo has a lot to offer, and we encourage our guests to experience our downtown, but sometime it's just easier stay at the hotel and have a drink and dinner. Thank you for staying with us, and we look forward to your next visit.
5 out of 5
by A verified traveller

Nice hotel

Posted 7-Jan-2018 on Hotels
Really nice hotel, friendly and helpful staff. Heated pool.
Comment from Hotel Management
12-Jan-2018 by Winston Newland - Operations Manager, Hotel Management
Thank you for writing about your experience! We happy you enjoyed your stay. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Valencia, CA

Great Stay

Posted 5-Jan-2018
We stayed for four nights and were very impressed overall. The staff was wonderful - friendly, helpful, prompt. The breakfast was amazing - made-to-order, fresh, was especially grateful for the friendliness of the folks behind the counter making the egg dishes. The linens and towels were high quality and comfortable.
Comment from Hotel Management
8-Jan-2018 by Winston Newland - Operations Manager, Hotel Management
Ivy, thank you for writing about your stay! We appreciate your feedback about our breakfast. Starting the morning with a hot breakfast is critical to having a good day. I will be sure to pass your comments onto our kitchen staff. Thank you for choosing our hotel, and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel and great location.

Posted 5-Jan-2018
The hotel is very nice. The open center with the pool and fire pits and BBQ made it feel super fun. The rooms were great.
Comment from Hotel Management
5-Jan-2018 by Winston Newland - Operations Manager, Hotel Management
Thank you for the awesome feedback! Creating a fun and positive atmosphere is one of our highest priorities. We appreciate seeing our guests out of the rooms and enjoying the property. Thank you for choosing our hotel, and we hope to see you again soon.