Ratings based on 591 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveller from Atlanta

Great hotel in a quaint beautiful town.

Posted 24-May-2017
Pros: Everything see above. San Luis Obispo is a beautiful near coastal college town and is very vibrant and fun to walk around.
Cons: I honestly cannot think of a single thing that could have been better. I think our room was 306
Location: About a two block walk from hotel was Taqueria Santa Cruz with some of the best Mexican we have ever had. Go early as the place gets crowded.
One of the best hotel experiences we have had. Easy to navigate to from PCH or freeway. Within easy walking distance to several nice restaurants. Convenient free parking after San Francisco free parking is appreciated. Check in was fast and clerks there suggested excellent restaurant. Lobby free happy hour included beer (me) wine (wife) and snacks. Our suite front faced the pool area where they were serving BBQ at nominal charges. There was a fire pit near the pool. Our third floor suite was easily accessible via an elevator between parking lot and our room. Suite was roomy for our family of four with two queen beds and a sleeper sofa. Two flat screens one larger in living area and a ?32" in bedroom. Two sinks one stainless bar type in living area which also had a DVD player, microwave and refrigerator. Room had everything you could need including iron and ironing board, hairdryer, Our request for extra pillows was quickly done. Bedding material and pillows were soft and comfortable. Towels was plush and plenty of them. Our suite had a small walk out balcony to see the sunset. The next morning there was complimentary newspaper at our door, the wifi -free of course - was fast and easy to connect. Shower had great pressure and was hot. There were 9 110 volt outlets and two USB. Simple to use clock radio. Fitness room included 3 bikes, treadmill, elliptical, free and machine weights. In summary this was the BEST hotel room we have ever stayed in and the staff was excellent.
Comment from Hotel Management
25-May-2017 by Winston, Hotel Management
Thank you very much for the excellent review! You have provided a lot of quality information about your stay, which other guests will appreciate reading. I feel that your experience defines our identity, which is allowing our guests to enjoy a relaxed and comfortable stay without having to break out your wallet at every turn. We're happy that you and your family enjoyed your visit, and hope to see you again soon. Thanks, Winston Newland - Executive Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller from So.Cal.

Nice Suite Hotel and god amenities.

Posted 22-May-2017
Pros: Everything in general. Nice van for hotel to pick us up at airport or train station.
Cons: Noising doors, the whole hotel shook every time some guest let the door self close.
Location: Good location, but bad transportation system. No convenient buses or other to take you uptown. To far from downtown to walk for shopping or dining.
Wonderful hotel, good happy hour, good BBQ and good breakfast
Comment from Hotel Management
25-May-2017 by Winston, Hotel Management
Angie, thank you for writing about your stay. We're happy you enjoyed our hotel, and was able to take advantage of some of our complimentary services. We hope to see you again soon! Winston Newland - Executive Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from CA

Posted 18-May-2017
Pros: Size of rooms Onsite easy meals free breakfast location
Cons: Nothing comes to mind
Location: You can walk to downtown
Friendly staff. No need to leave hotel once you get back in at the end of the day. BBQ that is very good and inexpensive! Full bar. Best chicken tacos I have ever had for a buck each on Taco Tuesday. Full breakfast cooked to order. Our room was very comfortable and expansive. I will go back!
Comment from Hotel Management
19-May-2017 by Winston, Hotel Management
Thank you for writing about your experience! We're happy you enjoyed your stay, and look forward to your next visit. Winston Newland - Executive Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, Wa

Great place to stay

Posted 13-Apr-2017
Pros: Clean and spacious room. Great breakfast selection. Friendly staff. Easy freeway access. close to shops and restaurants. Convenient parking.
Cons: Better brand of free toiletries
Great place to stay for the location and price. Close to Cal Poly, restaurants and shops. Clean place, lovely staff and great breakfast! Convenient self laundry on site
Comment from Hotel Management
13-Apr-2017 by Winston, Hotel Management
Thank you for the outstanding feedback! We're happy that you enjoyed the many aspects of our hotel, and everything we have to offer. Location is critical when staying in SLO, and being close to downtown and Cal Poly is something that many of our guests enjoy. Thank you again for writing about our hotel, and we look forward to your next visit. Winston Newland Executive Manager Quality Suites Downtown SLO (805)541-5001
5 out of 5
Recommended
for Everyone
by A verified traveller from San Jose, CA

This was perfect

Posted 12-Apr-2017
We were in town overnight for a concert. The grounds and facility are in great shape. The staff were great, all of them. Breakfast was good, room was quite comfortable. The pool looked inviting. All good. I would stay here again.
Comment from Hotel Management
13-Apr-2017 by Winston, Hotel Management
Greg, thank you for writing about our hotel. It's always refreshing to hear about our staff service. We're happy you enjoyed your stay, and hope you had fun at the concert. Thanks again, and we look forward to your next stay. Winston Newland - Executive Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to Calpoly

Posted 8-Apr-2017
Perfect place for people visiting their kids at Calpoly .. Rooms are very spacious . The grounds are lush and green. Quiet location very close to highway 101N
Comment from Hotel Management
12-Apr-2017 by Winston, Hotel Management
Thank you for the excellent feedback! We're happy you enjoyed the hotel, and hope you had fun visiting Cal Poly. We look forward to your next stay. Winston Newland - Executive Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller

Gem in SLO

Posted 4-Apr-2017
The room was spacious, and the staff was excellent. We took advantage of the free shuttle service and the nightly happy hour. I would highly recommend.
Comment from Hotel Management
7-Apr-2017 by Winston , Hotel Management
Thank you for the excellent feedback! We're happy you enjoyed your stay, and we hope to see you again soon. Winston Newland - Executive Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller from Laguna Niguel, CA

Pleasant stay in a decent room

Posted 3-Apr-2017
Pros: Happy hour around the fire pit with BBQ. Selection of complimentary breakfast items were amazing.
Cons: Rooms could probably be updated with new furnishing / design.
The check in process was quick and efficient. The room was a little dated, with an odd "sink in the bedroom" type of setup. But as this was for a quick one night stay we didn't really mind it. Where this hotel shines was the BBQ and happy hour offering. The burgers/dogs/sandwiches were reasonably priced and the complimentary beverages (beer/wine) really made the end of the evening pleasant. The complimentary breakfast room in the morning was probably the best we've had in SLO. Eggs, bacon, sausage, potatoes, waffles, fruit and pastries - with various platter options from a scramble with spinach to a breakfast burrito. We were surprised at the offerings here being that this was all included at no charge. I will definitely be staying here again!
Comment from Hotel Management
4-Apr-2017 by Winston, Hotel Management
Trevor, thank you for writing about our hotel! We appreciate the positive feedback, and excited you were able to partake in our food/beverage amenities. Thank you for staying with us, and we look forward to your next stay. Winston Newland - Executive Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller from chicago, IL

Spur of the moment stay, great pick

Posted 29-Mar-2017
Heated pool for the kids, nice decor, maintained nicely with recent upgrades. Staff was excellent and pleasant to talk with.
Comment from Hotel Management
30-Mar-2017 by Winston, Hotel Management
Ana, thank you for the positive feedback. Thank you for complimenting our staff! We hope to see you again soon. Winston Newland - Executive Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Nice place in hotel row.

Posted 15-Mar-2017
A very nice place with some very nice perks. A "manager's reception" every night with complimentary beer, wine, snacks. A "made-to-order" hot breakfast in the morning and a very nice room. We walked downtown to the Thursday Farmer's Market. Would definitely stay here again.
Comment from Hotel Management
16-Mar-2017 by Winston, Hotel Management
Kenny, thank you for taking the time to write about our hotel. We're happy to hear that you enjoyed our amenities, and were able to walk downtown to farmers market. We always encourage our guests to walk down and experience farmers market if they have the chance. Thanks again, and we look forward to your next visit. Winston Newland - Executive Manager.