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Reviews of Pacific Shores Inn

2.5 out of 5
Pacific Shores Inn
890 Morro Avenue, Morro Bay, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1000 reviews" "
Rating 8 - Good. 357 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

christina

Travelled with partner
Liked: Staff & service, amenities
Everything was nice , it was clean and things were walking distance, but it was cold in the room and heater didn’t work and no extra blankets…. We stay down stairs by the ice machine and it was noisy….
Stayed 1 night in Apr 2024

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 9, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of 5 stayed in a 3 bedroom suite. It was perfect. We loved the space it allowed us and the close location to the Morro Bay Embarcadero.
Stayed 1 night in Mar 2024

8/10 Good

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 26, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Joe

Travelled with family
Liked: Amenities, property conditions & facilities
The room was very clean and updated. We also thought the bed was very comfortable.WeI will be staying here again when we are in town.
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price for a motel room in the heart of Morro Bay. Walking distance to the wharf with many dining choices. The office was very tentative for resolving minor issues with the room (t.v. and heater). Will definitely come back.
Stayed 1 night in Feb 2024

10/10 Excellent

Ralph, Santa Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 25, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Customer Care Team on Jan 18, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Our go to hotel
Great location, friendly staff, clean room, lots of parking and walkable to restaurants, stores and the Embarcadero.
Morro Rock
Stayed 4 nights in Jan 2024

8/10 Good

Kristen

Liked: Staff & service, amenities, property conditions & facilities
It was mentioned that remodeling took place less than a yea ago but my room had several issues. Nothing that made me miserable but should be addressed. Broken blinds, hot and cold water reversed, cracked toilet bowl… and there was quite a bit of hair that wasn’t mine in the shower area.

10/10 Excellent

Gabrielle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and friendly. The location was great, but be mindful that it's on a noiser street (if your looking for a quiet place.) We stayed in the 3 bedroom, which was perfect! I would definitely stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

dario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Care Team on Jan 10, 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 Good

Alisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Care Team on Jan 10, 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 4, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Peter, alhambra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Care Team on Dec 30, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 30, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well kept and right near the water with a great view of the rock.
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best kept secret
Check in is easy and the staff/owner are very friendly. As i leave my son at Cal Poly, i always feel at home here.
Stayed 1 night in Dec 2023

6/10 Okay

Manuel, BAKERSFIELD

Travelled with family
Stayed 1 night in Sep 2023
Response from Customer Care Team on Dec 14, 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Response from Customer Care Team on Feb 13, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very friendly and had my room set for the temperature when got there
Stayed 2 nights in Nov 2023

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Customer Care Team on Dec 15, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

toby

Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 29, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Customer Care Team on Nov 22, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Selena

Liked: Amenities
Very cute place and great view
Stayed 1 night in Nov 2023

10/10 Excellent

Ana

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 22, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Customer Care Team on Nov 8, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 8, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Barbra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 24, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The woman at check in was so nice. The stay was great! Hotel was extremely clean and close to everything around town. It was recently updated and very comfortable. I will definitely be coming back
Stayed 1 night in Oct 2023

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Customer Care Team on Oct 17, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Roberta

Stayed 1 night in Oct 2023
Response from Customer Care Team on Nov 8, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Santiago

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. We only started overnight 10pm to 6 am but it was lovely and very clean. I’d come back in a heartbeat.
Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place to stay at, everything is within walking distance, bed was amazingly comfortable, There’s lots of stuff to do , Cambria, to the North, Avila beach to the south , plus San Luis Obispo to the South, You can go fishing too
Stayed 3 nights in Oct 2023

6/10 Okay

Loly

Travelled with family
Stayed 2 nights in Sep 2023
Response from Customer Care Team on Nov 2, 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Richard, Rosamond

Liked: Cleanliness, staff & service, property conditions & facilities
The motel was excellent, close to major areas of Morro Bay. The staff helped us with late check in and need for more towels
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot for a mini break
Everything was as advertised: spacious, clean, and comfortable. Great location and views of the bay at sunset. Would stay again!
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Favorite Motel
My husband and I have been staying at this motel for years, to the point the front office personnel know us when we walk in and always give us great service! This is our favorite little motel and we never stay anwhere else. Easy 1 block walk down to the Embarcadero and easy to walk the entire downtown area from the motel. We love it!
Stayed 5 nights in Sep 2023

8/10 Good

Janet

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Loved the patio area Well lit at night - safe
Stayed 2 nights in Sep 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Customer Care Team on Sep 14, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 Good

Dean

Spacious room and accessible bathroom (not ADA). Terrible carpet, ugly and worn. Room clean but painted gray without and pictures or decor on the walls. Very good lighting with plugs and connectors.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cassandra, Bakersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy! Room was updated recently.
Stayed 1 night in Sep 2023

10/10 Excellent

Grace and Jeremiah

Stayed 1 night in Sep 2023
Response from Customer Care Team on Oct 4, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Dario

Travelled with family
Liked: Property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Customer Care Team on Aug 28, 2023
Hey Dario, Thank you for the positive rating. We appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area.Best Regards, Pacific Shores InnCustomer Care Team

10/10 Excellent

Eran

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Customer Care Team on Aug 26, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Gary

Stayed 1 night in Aug 2023
Response from Customer Care Team on Sep 14, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Customer Care Team on Aug 24, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Cecilia

Liked: Cleanliness
Very close to Embarcadero and shopping and coffee shops.
Stayed 3 nights in Jul 2023
Response from Customer Care Team on Aug 8, 2023
Hey Cecilia, Thank you for the positive rating. We are glad that our location suited you, and we hope your stay was comfortable and you had easy access to everything you needed. Please do let us know if there is anything that we can do to make the next experience even more enjoyable for you. We look forward to having you back soon for another pleasant stay during your next trip to the area.Best Regards, Pacific Shores InnCustomer Care Team

10/10 Excellent

Tessa

Stayed 1 night in Aug 2023
Response from Customer Care Team on Aug 7, 2023
Hey Tessa, Thank you for the stellar review. We appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another great stay during your next trip to the area.Best Regards, Pacific Shores InnCustomer Care Team