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Reviews of Motel 6 Santa Maria, CA - South

2 out of 5
Motel 6 Santa Maria, CA - South
1007 E Main St, Santa Maria, CA

Reviews

5.8
Rating 10 - Excellent. 46 out of 350 reviews" "
Rating 8 - Good. 80 out of 350 reviews" "
Rating 6 - Okay. 67 out of 350 reviews" "
Rating 4 - Poor. 74 out of 350 reviews" "
Rating 2 - Terrible. 83 out of 350 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Maria, Coalinga

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were not clean and very run down. After checking in I asked for a different room only to be told they didn't have anything available. The property parking lot wasn't full, staff was indifferent and rude. I cancelled my stay and left very disappointing.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Maria, , We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

8/10 Good

Juan

Liked: Cleanliness, amenities
Quiet and none bothered me
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hey Juan, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

4/10 Poor

Rekha

Travelled with family, Travelled with pets
Liked: Amenities
Disliked: Cleanliness
We booked the room based on price and location. Our one night stay was very disappointing and next time we are in town we will pay more for a different hotel. The room was barely cleaned. There were used/dirty false eye lashes on the sink, several live roaches, and literal dirt on the walls and doors that could have been easily wiped down. When we arrived the parking lot was empty, aside from our vehicle, so my partner and the kids stepped out to throw a football around for a bit after being stuck in the car for hours. Within minutes, one of the staff began yelling at them telling them to stop. “It’s for parking, not playing”. When the boys mentioned there were no cars currently, he screamed “I SAID NO” so loudly I heard from the room and had to step outside and see what was going on. They stopped and came inside and in the end, it turns out there were two court areas that he could have directed them to instead of screaming! We had no clue. There was a mini fridge and microwave we didn’t use and the beds were decent to sleep in, although the sheets were stained. The AC didn’t work and it was unseasonably warm that night. They did allow us to stay an extra 20min without paying a late check out fee, but all in all, if it wasn’t a holiday and we had more time and money, we would have left immediately and requested a refund. We just felt we had no other choice and that we would push through the one night. We’re not fancy people and this was easily one of our worst hotel stays.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Josefina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Había pelos en las sábanas, taralayas en el cuarto,colcones manchados
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hola Josefina,Gracias por brindar comentarios. Su experiencia es importante para nosotros y esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

8/10 Good

Diana

Stayed 1 night in Nov 2023

2/10 Terrible

Roberto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so dirty, and a lot of roaches bathrooms, nasty
Stayed 4 nights in Oct 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Roberto,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. On our behalf, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap but clean place
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Claude,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Adabel, Queen Creek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and affordable
Stayed 1 night in Aug 2023

6/10 Okay

Elissa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
If your need a one night stay on a budget. Pool wasn’t up to par. Looked unkept and our towels were clean but had hair tangled in the threads. The smell of cleaning products also was over bearing And the highway is extremely loud if your saying in the 202 room area
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Elissa, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a refresh.
It is old and in need of updating/renovating.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 6, 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Okay

Lee

Travelled with partner
Liked: Staff & service
This place is adequate- reasonably clean, not too noisy. The staff were helpful and friendly.
Stayed 1 night in Aug 2023

8/10 Good

Patrick

Stayed 1 night in Aug 2023

4/10 Poor

Ashley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, smelly, and no consideration for my time
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Ashley,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Virginia

Liked: Staff & service, property conditions & facilities, room comfort
Overall it was nice even though I requested a smoking room ahead of time there was non available I. Feel it should of been available but no big deal still had a great get away
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 1, 2023
Hi Virginia, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Sanjeev

Disliked: Cleanliness, staff & service, property conditions & facilities
Drug infested motel . People were sitting almost naked in front of rooms . Front desk issued us duplicate keys for rooms which were occupied . Not appropriate to stay with family .
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 1, 2023
Hi Sanjeev,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 Terrible

Denice

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Grace

Travelled with family
Liked: Cleanliness
Hotel is a little outdated, but i was pleasantly surprised as to how clean it was.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Manuel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
You get exactly what you pay for to include roaches, dingy towels that will never come clean again, and I’m certain some questionable activity.
Stayed 4 nights in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hi Manuel, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Chantele

Liked: Cleanliness, staff & service
good
Stayed 1 night in Jul 2023

6/10 Okay

Daniel

Travelled with family and small children
Liked: Staff & service
The age and wear of the property are definitely showing. The sink was clogged and didn’t drain.
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jul 5, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
"WHAT A N IGHTMARE STAY
I DON'T KNOW WHERE TO START. Blinds WERE DIRTY AND BROKEN. BATHROOM WINDOW HAD GRAFFITTI ON IT.(on the inside 0f the window). THE NEIGHBORING ROOM WERE UP AND LOUD ALL NIGHT. I ASKED THE FRONT DESK MAN IF HE COULD QUIET THEM DOWN. THE ONLY CHAIR IN THE ROOM HAD A BROKEN BACK, WHEN I SAT IN IT I FEEL TO THE FLOOR, LUCKY I DIDN"T HURT MYSELF. BLACK MOLD NEXT TO THE SHOWER. I HAVE PHOTOS OF ALL THE ABOVE. I'M AN 81 YEAR OLD MAN, THIS IS THE WORST CONDITIONED ROOM I HAVE EVER STAYED AT!!!
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jul 5, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Okay

Jessica

Stayed 6 nights in Jun 2023

4/10 Poor

Casey

Business traveller
Disliked: Property conditions & facilities
Of course, you get what you pay for, but this was a singularly unattractive room with a stain on the bedspread.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 20, 2023
Hi Casey, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

ixcatli

Stayed 2 nights in May 2023

8/10 Good

TAMI, Gilroy

Stayed 1 night in May 2023

8/10 Good

Janell, Stratford

Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in May 2023
Response from Brand Experience Team on May 31, 2023
Hi Janell, Thank you for positively rating your stay!! Maz K. #Team6

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, convenient
Stayed 1 night in May 2023
Response from Brand Experience Team on May 31, 2023
Hi Alan, Thank you for the perfect rating!! Maz K. #Team6

6/10 Okay

jasiu

Travelled with family
Liked: Staff & service
Nothing fancy, front desk manager was accommodating, some longer term residents staying on the property. Just off the highway, about 4 minute drive to a busier area with restaurants.
Stayed 1 night in Apr 2023
Response from Nancy Y. on May 23, 2023
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

4/10 Poor

Domingo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room conditions were bad.. There were some roaches .. People in the upper level, were too noisy during the night.
Stayed 1 night in May 2023
Response from Brand Experience Team on May 15, 2023
Hi Domingo,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Terrible

Monica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Mary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertised breakfast but didn't have it. Room was sparse, shower not clean. no shampoo, tissue, thin blanket, only one chair until we complained. Buckets, bottles, and broken soda machine sitting under stairs.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 24, 2023
Hi Mary,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Yolanda

Travelled with group
Liked: Cleanliness
Motel is close to the freeway and it was noisy for us
Stayed 1 night in Mar 2023
Response from Brand Experience Team on Apr 4, 2023
Hi Yolanda,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Poor

Silverio

Stayed 1 night in Feb 2023

6/10 Okay

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty. Mold in shower. Dirty sheets. Loud ppl slamming doors late at night. Will not stay here again. The front desk guy was very cheerful and nice. He was the only bright spot.
Stayed 1 night in Feb 2023

4/10 Poor

JOHN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundown
Stayed 1 night in Feb 2023
Response from Brand Experience Team on Feb 16, 2023
Hi John,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 Good

Benita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Jose

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
He or she say
I am very upset by the way i was appreciated as a customer. . I went to check at motel 6 in sm at around 8 pm. And i was denied from doing that. Apparently becuase i was on the do not rent list. I dont know what that even means. And also because i knew the man at the front desk personally.. i feel.like he did it on purpose. He knew he had the power to ruin my night and he did. And u guys could do anything to help me out. U took my money And said i had wait for my money. Im.out here in the cold because i couldn't get a room..because you guy took the lil money i had .
Stayed 1 night in Dec 2022
Response from Brand Experience Team on Feb 16, 2023
Hi Jose,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Brand Experience Team on Feb 16, 2023
Hi Daniela,Thank you for the excellent rating!Lilith#Team6

8/10 Good

Anna

Travelled with partner
Kids running outside the door of the room upstairs makes the floor feels like it’s rocking.
Response from Brand Experience Team on Feb 16, 2023
Hi Anna,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

8/10 Good

Fred

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022
Response from Brand Experience Team on Feb 16, 2023
Hi Fred,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

ROBERTO

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

Maria, Buellton

Stayed 2 nights in Oct 2022

4/10 Poor

Raul, Downey

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Lem

Disliked: Cleanliness, amenities, property conditions & facilities
This property looks okay during the day, but sketchy at night. Lots of weirdos hanging around outside the parking lot making it seem not safe.
Stayed 1 night in Sep 2022

4/10 Poor

George

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2022

4/10 Poor

Hipolito

Travelled with family and small children
Disliked: Staff & service, amenities
It was alright but the service wasn't the best
Stayed 1 night in Sep 2022
Response from Brand Experience Team on Sep 12, 2022
Hi Hipolito,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6