Spa

Reviews of Best Western Plus Black Oak

3 out of 5
Best Western Plus Black Oak
1135 24th Street, Paso Robles, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 626 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 56 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to the freeway and wineries.
Stayed 3 nights in Mar 2024
Response from kim on Mar 22, 2024
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

sharon

Liked: Cleanliness, amenities, property conditions & facilities
I also loved the pillows.
Stayed 1 night in Mar 2024
Response from kim on Mar 22, 2024
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

Bill

Close to every thing
Stayed 1 night in Mar 2024
Response from kim on Mar 22, 2024
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

6/10 Okay

Nat

Liked: Property conditions & facilities
It’s fine
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard, La Palma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk was awesome,very helpful
Stayed 1 night in Mar 2024
Response from kim on Mar 22, 2024
Hello, Thank you for taking the time to leave a review. Great reviews motivate our staff to continue to provide an excellent guest experience.

8/10 Good

jeff, Monterey

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean Best Western
Stayed 1 night in Feb 2024
Response from kim on Mar 22, 2024
Hello, Thank you for taking the time to leave a review. Good reviews motivate our staff to continue to provide a great guest experience.

10/10 Excellent

ANTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property!
Stayed 1 night in Dec 2023
Response from Kim on Feb 2, 2024
Hello, Thank you for your review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very suitable.
Stayed 1 night in Jan 2024
Response from Kim on Jan 23, 2024
Hello. Thank you for taking the time to leave a review. Great reviews motivate our staff to continue to provide an excellent guest experience.

6/10 Okay

John

Stayed 1 night in Jan 2024
Response from Kim on Feb 8, 2024
Hello, Thank you for submitting a review. Without any feedback we can't make your next stay better. If in the future you do stay at our property don't hesitate to voice any concerns you may have.

8/10 Good

Blaine

Stayed 1 night in Dec 2023
Response from kim on Feb 8, 2024
Hello, Thank you for submitting a review. Without feedback we can't improve on your next stay. If in the future you do stay at our property please do not hesitate to inform us of any concerns you may have.

10/10 Excellent

Eduardo, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience.
Stayed 1 night in Dec 2023
Response from kim on Jan 2, 2024
Hello, Thank you for taking the time and submitting a review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

Joe A

Stayed 1 night in Dec 2023
Response from Kim on Jan 23, 2024
Hello. Thank you for taking the time to leave a review. Great reviews motivate our staff to continue to provide an excellent guest experience.

8/10 Good

Rowena

Travelled with family
Cockroach in the bathroom
Stayed 1 night in Dec 2023

10/10 Excellent

Ellen

Stayed 1 night in Dec 2023
Response from Kim on Jan 16, 2024
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kim on Dec 15, 2023
Hello, Thank you for your 10 out of 10 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay for holiday pleasure trip..
Stayed 2 nights in Nov 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from kim on Nov 29, 2023
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

4/10 Poor

Dmitry

Stayed 1 night in Nov 2023
Response from Angela McKee, General Manager on Dec 15, 2023
We are sorry that you were unhappy with your stay. Without any specific comments, we cannot identify where we went wrong and how we could make improvements. We do hope that you might give us another chance when you are in the area

10/10 Excellent

Gerald

Stayed 1 night in Nov 2023
Response from kim on Dec 15, 2023
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hote but terrible internet - be warned.
My whole experience by the abolutely lousy internet service. The connection dropped constantly. Internet access is very important when travelling to confirm plans, meetings, flights etc. Because the internet was so bad I was not able to make the most of my trip. I will not be staying here again.
Stayed 3 nights in Nov 2023
Response from Kim on Nov 16, 2023
Hello, We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will look into it.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Nov 2023
Response from Kim on Nov 16, 2023
Hello, Thank you for your 10 out of 10 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities
Small property was ok
Stayed 3 nights in Oct 2023
Response from Kim on Nov 16, 2023
Hello, Thank you for your feedback. Our property is small but very clean and well maintained. We hope you consider staying with us in the future.

6/10 Okay

Damon, Bakersfield

Stayed 1 night in Nov 2023
Response from Angela McKee, General Manager on Nov 21, 2023
Thank you for your review.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything. From the staff to the facility
Stayed 1 night in Nov 2023
Response from Kim on Nov 16, 2023
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room.
The room was clean and stopped with extras. The Jacuzzi was hot. Diner has good food.
Stayed 1 night in Nov 2023
Response from Kim on Nov 16, 2023
Hello, Thank you for your 10 out 10 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor, Stay Here!
Absolutely one of the best hotels you can stay in anywhere. Extremely spacious and well laid out rooms. Rooms come with so many extra features that you would only find in the finest of Hotels. Ceiling fans, mirrored wardrobe doors, comfortable sitting area, Iron , Jacuzzi tub, etc. Really well done. I can honestly say that I highly recommend this Hotel.
Stayed 2 nights in Nov 2023
Response from Kim on Nov 16, 2023
Hello, Thank you for your feedback. We are pleased that you enjoyed your stay and were able to make use of our many amenities. Your review is great advertising for our property. Thank again.

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful place
Got lost and the front desk person/lady helped me find the hotel.Very quiet, loved the pool and Jacuzzi/
Stayed 2 nights in Nov 2023
Response from kim on Nov 9, 2023
Hello, Thank you for your 10 out of 10 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked to have our room changed the day we arrived, and asked for early check in - both requests were accepted. Rooms were clean, quiet and parking was easy. The Diner on the property had good food, service was great.
Stayed 2 nights in Nov 2023
Response from kim on Nov 7, 2023
Hello and thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities
Nice stay
Stayed 1 night in Nov 2023
Response from kim on Nov 7, 2023
Hello and thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

8/10 Good

Larry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Angela McKee, General Manager on Nov 21, 2023
We appreciate your review. Thank you for taking the time to provide us with feedback.

10/10 Excellent

kristine

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from kim on Nov 7, 2023
Hello, Thank you for your 10 out of 10 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

6/10 Okay

Leigh

Liked: Staff & service
Response from Angela McKee, General Manager on Nov 21, 2023
Thank you for your feedback.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from kim on Oct 25, 2023
Hello, Thank you for your 10 out of 10 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

8/10 Good

Pamela, Simi Valley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2023
Response from kim on Oct 25, 2023
Hello, Thank you for your 4 out of 5 review. Without feedback I don't know what we can do to get it a 5 out of 5. Hope you can stay with us in your future travels.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from kim on Oct 23, 2023
Hello. Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

8/10 Good

Sandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Location was central and close to downtown and the wineries. Lots of fast food options within walking distance.
Stayed 1 night in Oct 2023
Response from kim on Oct 23, 2023
Hello, Thank you for your review. Good reviews motivate our staff to continue to provide a great guest experience.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from kim on Oct 12, 2023
Hello, Thank you for your 10 out of 10 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

John

Travelled with family
I need to be on the ground floor on my next visit.
Stayed 1 night in Sep 2023
Response from kim on Oct 3, 2023
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

6/10 Okay

larry

Travelled with family
Liked: Room comfort
Not family friendly
This hotel is utilized by construction crews in the area, late night music and noise caused me to wear earplugs. There was laundry hung on the balcony railways to dry. One elevator to service the second story and my room was a long way from it. Easy access from the 101.
Stayed 2 nights in Sep 2023

10/10 Excellent

JAN, SAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from kim on Sep 26, 2023
Hello, Thank you for your generous review. We are glad your stay was pleasant and hope you will stay with us again.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stay before and it is close to the freeway and very convenient.
Stayed 2 nights in Sep 2023
Response from kim on Sep 20, 2023
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

8/10 Good

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room.
Stayed 2 nights in Sep 2023
Response from kim on Sep 20, 2023
Hello, Thank you for your 4 out of 5 review. Good reviews motivate our staff to continue to provide a great guest experience.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 2 nights in Sep 2023
Response from kim on Sep 12, 2023
Hello and thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wife liked it.
Stayed 1 night in Jul 2023
Response from kim on Sep 12, 2023
Hello and thank you for your 5 out 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

Jesus

Stayed 1 night in Sep 2023
Response from kim on Oct 3, 2023
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

Joyce T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a freezer which I needed and situation for 2 people do their desk work these were lacking in other hotel stays they had everything else the other hotels had
Stayed 2 nights in Aug 2023
Response from kim on Sep 5, 2023
Hello and thank you for your 10 out of 10 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from kim on Sep 5, 2023
Hello and thank you for your 10 out of 10 review. Great reviews motivate our staff to continue to provide an excellent guest experience.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from kim on Aug 29, 2023
Hello and thank you for your 10 out of 10 review. Great reviews motivate our staff to continue to provide an excellent experience.

10/10 Excellent

Yvette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of wine country. Clean rooms, extra towels, and great coffee in the office area.
Stayed 1 night in Aug 2023
Response from kim on Aug 25, 2023
Hello and thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.