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Reviews of Eco Hotel Uxlabil Atitlan

3 out of 5
Eco Hotel Uxlabil Atitlan
Km 175 from Guatemala City, San Juan La Laguna, Solola

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 188 reviews" "
Rating 8 - Good. 55 out of 188 reviews" "
Rating 6 - Okay. 20 out of 188 reviews" "
Rating 4 - Poor. 5 out of 188 reviews" "
Rating 2 - Terrible. 7 out of 188 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neyda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this property for 3 nights. The staff was super nice and informative. Property has a beautiful view of rostro maya and the overall lake. Kayaks are easy and accessible to use at all times. Hotel is only a short walk along the shoreline to the main st of San Juan. Breakfast was always delicious and filling. Would highly recommend staying here if you are visiting Guatemala.
Stayed 3 nights in Apr 2024

8/10 Good

Blanca, East Hampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, safe, excelent !!
Stayed 2 nights in Mar 2024

10/10 Excellent

Hillary

Stayed 1 night in Mar 2024

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did a great job of customer service. I spent time talking to Francisco (owner) and he shared the history and vision of the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique propery, clean and convenient to town. The staff was incredibly helpful, kind and accommodating. Highly recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice wide porches overlooking the lake, with hammocks and sofas for relaxing and reading
Stayed 1 night in Dec 2023

10/10 Excellent

Claudia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is has a beautiful view to the lake and was close to every thing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and great service!
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

JIN WAN

Stayed 1 night in Dec 2023

10/10 Excellent

Emir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 1 night in Dec 2023

10/10 Excellent

Emir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views of the beach. And cool amenities like kayaks and in house restaurant.
Stayed 1 night in Dec 2023

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location,good food. Nice view,good service.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ask for the top room
Stayed 1 night in Nov 2023

10/10 Excellent

Jose

Travelled with family
Liked: Amenities
Nice view to the lake. Meals are great.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was 25 minute walk from city center and boat dock, not 5 minutes. Also quite noisy with highway traffic honking at 5am and weed whackers at 7am. Clean, nice staff and good breakfast. A little run down in rooms.
Stayed 1 night in Nov 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a wonderful stay. Our room was clean and well-maintained. The view is spectacular and the tropical flowers colorful. We were especially fond of the expensive healthy, fresh options restaurant there and the walkability to both San Juan and San Pedro. Everyone attended to our needs very well and made us feel comfortable. There is plenty to do around there if you consult a travel agency.
Stayed 3 nights in Oct 2023

10/10 Excellent

FLOR DE MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!!! Great place 👌.
Stayed 1 night in Sep 2023

10/10 Excellent

Elvia, powder springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of steps but it's worthy. Very nice place
Stayed 2 nights in Sep 2023

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
The property is good for backpacking person.
Stayed 2 nights in Aug 2023

8/10 Good

James

Travelled with group
Liked: Amenities
Kind people
Stayed 1 night in Aug 2023

8/10 Good

Natalia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El hotel no es apto para adultos mayores con movilidad reducida ó para personas con discapacidad. El parqueo no está cerca de la propiedad y para llegar al hotel se debe caminar por un área estrecha. El Jacuzzi estaba sucio.
Stayed 1 night in Aug 2023

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, right off of Atitlan, but hike up to location not fun with luggage. The views are spectacular. However, dining was not the best. Breakfast starts late and then it is so very hard to get served and dinners are truly awful. No AC which is ok, however, you cannot even open the windows as you'll let all the mosquitoes in and there isn't even a fan. Bathroom vents into room so everyone knows what you're up to and the light from bathroom shines right into room so forget about not disturbing your sleeping family. But the showerhead made it all worth it! First pressured shower I took my entire trip. That alone was worth it.
Stayed 2 nights in Jul 2023

10/10 Excellent

Clay, cornelius

Stayed 2 nights in Jul 2023

10/10 Excellent

Lorena

Stayed 1 night in Jun 2023

10/10 Excellent

Michele

Stayed 1 night in Jun 2023

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Super relaxing and everyone was very kind.
Stayed 3 nights in Jun 2023

10/10 Excellent

Kirin

Stayed 5 nights in May 2023

10/10 Excellent

Jaswinder

Liked: Cleanliness, staff & service, property conditions & facilities
Love this little hotel. I got sick while visiting. They extended my stay without any hassle, and could not have been kinder while I recuperated. The entire staff were lovely, but in particular the two women I interacted with at the front desk, Zachia, and one of the women in the kitchen who prepared bland foods for me. The gardens and views are heaven for nature lovers. Free kayaks. Good food. Good wi-fi. Hot water (once you figure out how to use it). Filtered water available. The staff arranged a shuttle for me back to GUA which was much cheaper and nicer than I had found on my own online. definitely recommend this gem of a hotel. Many thanks to the kind staff.
Stayed 1 night in May 2023

10/10 Excellent

Cesar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in May 2023

6/10 Okay

Susan

Liked: Staff & service
Great locate and nice people
Stayed 3 nights in Apr 2023

8/10 Good

Angela

Stayed 1 night in Apr 2023

6/10 Okay

alain

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Could be so much better
The hotel backs onto a main road. At night time trucks drive fast and beep their horn to warn oncoming traffic. Sometimes there is hot running water. Sometimes there isn't. The service in the restaurant is a little slow. The food is delivered at deferrent times...not good when serving a couple. The hotel could do more to advise on activities in the area. The wiring in the shower room needs looking at. I don't think it's very safe
Stayed 3 nights in Mar 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place.
My only complaint is that I'm not in shape to go up the stairs to the room, the hotel is beautiful and stress free, the people that work there are so friendly and helpful, I will love to go again but I will ask for a room on the bottom part, I'm so glad I had this experience.
Stayed 4 nights in Apr 2023

10/10 Excellent

Kristi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Has a good shower! Staff are really friendly. Good price and good food.
Stayed 2 nights in Mar 2023

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and included use of kayak. Easy walk to the dock. Rooms are rustic, have to trust that it's safe.
Stayed 1 night in Mar 2023

2/10 Terrible

Michael

Stayed 1 night in Feb 2023

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property has many options for tours and food, room was nice and clean and the scenery was beautiful. Close to town and easy to find via locals.
Stayed 1 night in Jan 2023

8/10 Good

Michelle

Stayed 3 nights in Jan 2023

10/10 Excellent

Elder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar

4/10 Poor

Hagar

Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy and un accessible, DONT go there
Thé hotel is not good! Access is terrible, either you have to hike your way there or take two taxies, the rooms are moist and full of mold all over, breakfast is fine, very small. We couldn’t wait to end the stay but the stuff did try to help us with the accessibility and change our rooms so it went from been horrible to just bad. Please don’t stay there!!
Stayed 1 night in Oct 2022

8/10 Good

Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't trust Google Map when looking for this hotel
When you go to this hotel, you can't find it on Google Maps. I was able to find it through a friendly local. It is more than 100 meters from the hotel parking lot to the hotel. You have to carry your bag. This is inconvenient. Other than that, it's a great hotel.
Stayed 1 night in Sep 2022

6/10 Okay

Thintia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property has its own dock. The many gardens are well maintained. The staff was pleasant. Our rate included breakfast. It was tasty. They arrange for a small boat to pick you up to take you to any of the other towns around Lake Atitlan for a cost of Q10 per ride. A couple of negatives/disappointments: 1. The road leading into town was closed so leaving the property required us to walk along a path that was rocky and/or muddy. This then led to the bottom of a very steep hill which is challenging when travelling with people over 70 as we did. We then had to hail a tuk tuk to get to the center of town. The hotel should have notified us. 2. Bathrooms make it or break it for us. There was no bathmat provided. There were no hooks on which to hang our towels. No toiletries were provided other than a large bottle of hand soap by the sink. 3. The beds were not comfortable. 4. There are many steps to get from the dock to the hotel reception and then more to go up to the rooms. An issue when travelling with older individuals. Would have helped to know this before booking! I guess you pay for the views of Lake Atitlan when it comes to this hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place Ed to relax. The staff are all very friendky and helpful. The food especially lunch was excellent.
Stayed 1 night in Jul 2022

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love more options to eat because we stayed 4 days and we were little tired of the same food, the jacuzzi i thought it was part of the reservation they should specify that is an extra charge, over all beautiful hotel, friendly staff, very clean, I'll gladly recommend this hotel, to me and my husband is 4.5 stars I'll take half star because of the food and the extra charge for the jacuzzi. Very pleased with my visit.
Stayed 3 nights in Jul 2022

10/10 Excellent

Evelin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place I recommend it
Stayed 1 night in Jun 2022

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all the natural space, very nice people.
Stayed 1 night in May 2022

10/10 Excellent

Sharolyn E

Stayed 1 night in Apr 2022

6/10 Okay

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was basic (the shower had a weird smell) - the staff was awesome (some more accommodating than others) - nice walk to village (which is fabulous) - the biggest issue for us was the noise! Constant honking of vehicles - dogs barking - and some explosions. Oh - and the WIFI barely worked.
Stayed 2 nights in Mar 2022