Piscine extérieure, accès possible de 8 h à 20 h, parasols

TRYP by Wyndham Isla Verde – Avis

3.5 out of 5
TRYP by Wyndham Isla Verde
4820 Isla Verde Ave, Carolina

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 535 avis sur 1051." "
Note de 8 – Bien, d’après 266 avis sur 1051." "
Note de 6 – Acceptable, d’après 128 avis sur 1051." "
Note de 4 – Médiocre, d’après 64 avis sur 1051." "
Note de 2 – Terrible, d’après 58 avis sur 1051." "

8,6/10

Propreté

8,8/10

Service et personnel

8,2/10

Commodités

8,4/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Michel, Repentigny

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Près de l’aéroport.
Séjour de 1 nuit en septembre 2023
Grisel Rivera a répondu le 22 sept. 2023
Thanks for staying with us, We appreciate you taking the time to share your feedback .We hope to welcome you again soon!

10/10 – Excellent

David

Séjour de 1 nuit en août 2023
Reservations Department a répondu le 31 août 2023
Thank you for staying with us, David! We appreciate your feedback, and we're sopleased to hear everything was to your liking. We look forward to welcoming you again very soon!

8/10 – Bien

Anik

Voyage en famille
Points forts : Service et personnel, commodités
Près de la plage, Walgreens et resto. Très beau portique, très accueuillant.
Séjour de 1 nuit en mars 2022
Nicole Serrano a répondu le 10 mars 2022
Thank you for staying with us, Anik! We appreciate your feedback, and we're very pleased to hear everything was to your liking. We look forward to welcoming you again very soon!

6/10 – Acceptable

Sharon

Voyage en famille avec de jeunes enfants
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Commodités
It was close to the beach, but there was nothing else around it. No where to go shopping, or no entertainment.
Séjour de 3 nuits en mai 2024

8/10 – Bien

Jennifer

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024

8/10 – Bien

KAREN Y

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was perfect! The bed was extremely comfortable. My only complain is the lighting in the room was very poor.
Séjour de 3 nuits en mai 2024
Reservations Department a répondu le 24 mai 2024
Thanks for staying with us, Karen! We appreciate your lovely feedback. Kindly note our lighting standards are set in an effort to be more environmentally conscious, as part of our Wyndham Green initiative. We're happy to hear you enjoyed your stay, and we hope you'll visit us again soon!

10/10 – Excellent

Juanita

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful, Clean, Friendly Staff, Perfect location. I will definitely be booking again.
Séjour de 3 nuits en mai 2024
Reservations Department a répondu le 24 mai 2024
Thanks for staying with us, Juanita! We appreciate you taking the time to share your wonderful feedback with us and we're very happy to hear everything was to your liking, especially the service provided by our guests and the comfort of our priced location. We hope to welcome you again soon!

2/10 – Terrible

Deanna

Voyage en famille
Points forts : État et installations de l’hébergement
Points faibles : Propreté, service et personnel
The place had roaches
Séjour de 4 nuits en mai 2024
Reservations Department a répondu le 21 mai 2024
Thank you for staying with us, Deanna! We thank you for taking the time to share your feedback with us, and we are sincerely sorry to hear not everything met your expectations. Please note our facilities are routinely inspected and fumigated in accordance with our protocols. Nevertheless we will be sharing your comments with our Housekeeping & Engineering Teams to follow up on your concerns and ensure we always uphold the standards of room quality and cleanliness we strive for. We hope you will consider TRYP Hotels again in the future, and that we may welcome you again soon. ¡Bonito día!

10/10 – Excellent

Alex

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really place, everything is close, beach was awesome, staff was nice.
Séjour de 4 nuits en mai 2024
Reservations Department a répondu le 21 mai 2024
Thank you for staying with us, Alex! We appreciate your feedback and we're very happy to hear everything was to your liking, especially the care provided by our teams and the convenience of our location. We hope you'll visit us again soon!

8/10 – Bien

Mileyka

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lo recomiendo!
Séjour de 1 nuit en mai 2024
Reservations Department a répondu le 21 mai 2024
¡Gracias por hospedarse con nosotros, Mileyka! Agradecemos que haya tomado de su tiempo para contarnos sobre su experiencia, y nos complace mucho saber que todo fue de su agrado. Su recomendación significa mucho para nosotros, y esperamos poder recibirle de vuelta pronto. ¡Bonito día!

10/10 – Excellent

Elizabeth

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent service
Séjour de 1 nuit en mai 2024
Reservations Department a répondu le 20 mai 2024
Thanks for staying with us, Elizabeth! We appreciate you taking the time to share your excellent feedback and we're very happy to hear everything was to your liking, especially the service provided by our teams. We hope to welcome you again very soon!

6/10 – Acceptable

Elijah

Points forts : Service et personnel
...
Séjour de 1 nuit en mai 2024
Reservations Department a répondu le 22 mai 2024
Thank you for staying with us, Elijah! We would love to know what could have been better, and we are at your service if you should like to reach out directly and tell us more about your stay. We hope you will consider TRYP Hotels again in the future and that we may welcome you again soon!

10/10 – Excellent

Christerfer

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great experience! Everything advertised is pretty accurate. Very convenient to everything.
Séjour de 7 nuits en mai 2024
Reservations Department a répondu le 21 mai 2024
Thanks for staying with us, Christerfer! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again very soon!

8/10 – Bien

Marisol, long branch

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was extremely friendly! No need to rent car!
Séjour de 2 nuits en mai 2024
Reservations Department a répondu le 15 mai 2024
Thanks for staying with us, Marisol! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay, especially the care and service provided by our teams. We hope you will visit us again soon!

6/10 – Acceptable

Lamont

Voyage de couple
Points faibles : Service et personnel
It was average no other way to put it
Séjour de 4 nuits en mai 2024
Reservations Department a répondu le 14 mai 2024
Thanks for staying with us, Lamont! We appreciate your feedback and we hope to welcome you again soon!

10/10 – Excellent

Donald Roy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's a pretty ordinary hotel but they are perfect in their ordinariness which makes it quite nice. Nice location a block from the beach. Good, reasonable, Italian restaurant on site.
Séjour de 2 nuits en avril 2024
Reservations Department a répondu le 13 mai 2024
Thanks for staying with us, Donald! We appreciate your feedback and we're very pleased to hear you enjoyed your stay. Hope you'll visit us again soon!

10/10 – Excellent

Evangeline, Newark

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good Location . Nice Room . Clean . Nice and Helpful Staff
Séjour de 2 nuits en avril 2024
Reservations Department a répondu le 13 mai 2024
Thanks for staying with us, Evangeline! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking, especially the quality of our facilities and the care and service provided by our teams. We hope you will visit us again soon!

10/10 – Excellent

Natali

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
El cristal del habitación está roto
Séjour de 1 nuit en mai 2024
Reservations Department a répondu le 10 mai 2024
¡Gracias por hospedarse con nosotros, Natalie! Agradecemos que haya tomado de su tiempo para contarnos sobre su experiencia, y nos complace mucho saber que disfrutó de su estadía. Le aseguro hemos compartido sus comentarios con nuestro equipo de Ingeniería para atender sus inquietudes y realizar las reparaciones pertinentes. ¡Esperamos recibirle de vuelta pronto!

8/10 – Bien

Doris

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Reservations Department a répondu le 10 mai 2024
Thanks for staying with us, Doris! We appreciate your feedback and we're pleased to hear you enjoyed your stay. Hope you’ll visit us again soon!

8/10 – Bien

Stuart

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A
Séjour de 1 nuit en mai 2024
Reservations Department a répondu le 9 mai 2024
Thank you for staying with us, Stuart! We appreciate your feedback and we're pleased to hear you enjoyed your stay. Hope you'll visit us again soon!

10/10 – Excellent

Rolando

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excelente
Séjour de 4 nuits en avril 2024
Reservations Department a répondu le 8 mai 2024
¡Gracias por hospedarse con nosotros, Rolando! Agradecemos que haya tomado de su tiempo para contarnos sobre su experiencia, y nos complace mucho saber que todo fue de su agrado. ¡Esperamos recibirle de vuelta pronto!

8/10 – Bien

Jarred

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Would stay here again. Nice location.
Séjour de 3 nuits en avril 2024
Reservations Department a répondu le 7 mai 2024
Thanks for staying with us, Jarred! We appreciate your feedback and we're happy to hear you enjoyed your stay. We certainly look forward to welcoming you again soon!

2/10 – Terrible

Edwin

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Roaches in the dining room. The room had a leake in the bathroom which was reported but not fixed. The staff took 1 hour to serve tapas? Staff was unable to respond about places to see in San Juan and
Séjour de 3 nuits en mai 2024
Reservations Department a répondu le 7 mai 2024
Thank you for staying with us, Edwin! We thank you for taking the time to share your feedback with us, and we are sincerely sorry to hear your stay did not meet your expectations. Please rest assured that we will be taking the appropriate measures to address your concerns and prevent any future occurrences, and ensure we always uphold the standards of cleanliness, service and sense of urgency that valued guests such as yourself deserve. We hope you will consider TRYP Hotels again so we may better serve you in the future. ¡Bonito día!

10/10 – Excellent

Edwin, bayamon

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Comfty
Séjour de 1 nuit en mai 2024
Reservations Department a répondu le 6 mai 2024
Thanks for staying with us, Edwin! We appreciate your feedback and we're very pleased to hear everything was to your liking. Hope you'll visit us again soon!

6/10 – Acceptable

Kattia

Points faibles : Propreté, service et personnel
El area del lobby y la piscina esta super bien. La ubicación es excelente. Es de facil acceso a la playa, puedes ir caminando a diferentes restaurantes de Isla Verde. Ahora, la limpieza para mi fue un -10 en la nevera de la habitación había comida del huesped anterior, la habitación tenia olor a humedad, las almohadas eran demasiado duras, cuando pides que te limpien habitacion literal solo recogen la cama, cambian las toallas y vacian los zafacones. No pasaron la aspiradora y n las alfombras y era notable. Que por cierto, no le ponen bolsas a los zafacones. Deben mejorar la limpieza urgentemente. Ruidos de aspiradora en el pasillo demasiado temprano.
Séjour de 2 nuits en avril 2024
Reservations Department a répondu le 3 mai 2024
¡Gracias por hospedarse con nosotros, Kattia! Le agradecemos haya tomado de su tiempo para contarnos sobre su experiencia durante su estadía, y que haya traído esta situación a nuestra atención. Estaremos dando seguimiento a este asunto con nuestro equipo de Houskeeping, para asegurarnos de siempre exceder los estándares de limpieza y servicio a los que aspiramos. La satisfacción de preciados huéspedes como usted es nuestra prioridad, por lo que esperamos recibirle de vuelta muy pronto para así brindarle la calidad de servicio que merece.

10/10 – Excellent

Irving

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed for a week they were very clean and nice
Séjour de 5 nuits en février 2024
Reservations Department a répondu le 20 mai 2024
Thank you for staying with us, Irving! We appreciate your excellent feedback and we're very happy to hear everything was to your liking, especially the care and services delivered by our teams. We hope you will visit us again very soon!

6/10 – Acceptable

Lowanda

Voyage de couple
Points forts : Service et personnel
1) The “resort fees” were ridiculous and not justified for this property. 2) Someone threw up on our floor VERY BADLY which blocked our way to the only elevator and stairwell. No one notified us nor provided any options. 3) We paid for an oceanview room with balcony however the balcony door was broken and was not fixed. When we asked to be moved to another room; this balcony door would not open at all and was not fixed for the duration of our stay. These were the only 2 balcony rooms available.
Séjour de 4 nuits en janvier 2024
Reservations Department a répondu le 3 mai 2024
Thank you for staying with us, Lowanda! We thank you for taking the time to share your feedback with us, and we are sincerely sorry to hear not everything met your expectations. We will be sharing your comments with all of our Teams to follow up on your concerns. We offer our sincere apologies, and we hope you will consider TRYP Hotels again so we may deliver on the guest experience you deserve ¡Bonito día!

10/10 – Excellent

Eric

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent
Séjour de 2 nuits en avril 2024
Reservations Department a répondu le 2 mai 2024
Thanks for staying with us, Eric! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

10/10 – Excellent

Melissa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Across street from beach.
Séjour de 1 nuit en avril 2024
Reservations Department a répondu le 1 mai 2024
Thanks for staying with us, Melissa! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. Hope you'll visit us again soon!

6/10 – Acceptable

zhen, BAYSIDE

Voyage en groupe
Points forts : Propreté, service et personnel
The room is small, and the door of the restroom is hard to close.
Séjour de 2 nuits en avril 2024
Reservations Department a répondu le 1 mai 2024
Thanks for staying with us, Zhen! We appreciate your feedback and we hope to welcome you again soon!

10/10 – Excellent

JENNIFER LYNN

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, clean,& everything is right there!!
Séjour de 2 nuits en mars 2024
Reservations Department a répondu le 1 mai 2024
Thanks for staying with us, Jennifer! We appreciate you taking the time to share your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

8/10 – Bien

Miroslava

Voyage de couple
El cuarto olía a humedad y el servicio de customer service es muy deficiente y poco amable
Séjour de 1 nuit en avril 2024
Reservations Department a répondu le 30 avr. 2024
¡Gracias por hospedarse con nosotros, Miroslava! Le agradecemos haya tomado de su tiempo para contarnos sobre su experiencia durante su estadía, y lamentamos escuchar que no todo fue de su agrado. Le aseguro estaremos compartiendo sus comentarios con nuestros equipos para atender sus inquietudes ya que la satisfacción de preciados huéspedes como usted es nuestra prioridad. ¡Esperamos recibirle de vuelta muy pronto para así brindarle la calidad de servicio que usted merece!

10/10 – Excellent

Kadeen, Danbury

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The property was nice; amazing pool. Rooms were quaint. The only thing is the restaurant was going through construction on the 1st floor so they had a temporary one on the 10th that was a makeshift setup. Not a real restaurant. Overall location was convenient and staff was friendly.
Séjour de 3 nuits en avril 2024
Reservations Department a répondu le 30 avr. 2024
Thank you for staying with us, Kadeen! We appreciate your feedback and we're very pleased to hear you enjoyed your stay. You will be glad to know that renovations at our main restaurant Emigrante Gastrobar have concluded, and it is once again open for full service. We hope you’ll visit us again soon so you may enjoy all that TRYP By Wyndham Isla Verde has to offer!

10/10 – Excellent

Pam

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is my first time back to this hotel since it remodeled. I love it and the area is great! Definitely, my first choice for hotel when coming back to PR.
Séjour de 1 nuit en avril 2024
Reservations Department a répondu le 29 avr. 2024
Thanks for staying with us, Pam! We thank you for taking the time to tell us about your most recent stay and we're very pleased to hear everything was to your liking. We so appreciate your loyalty we look forward to welcoming you again very soon!

10/10 – Excellent

Serena

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I absolutely enjoyed my stay here! We’ll be back next time we visit PR.
Séjour de 2 nuits en avril 2024
Reservations Department a répondu le 29 avr. 2024
Thanks for staying with us, Serena! We appreciate your feedback and we're very happy to hear you enjoyed your stay. We definitely look forward to welcoming you again soon!

10/10 – Excellent

Cecilia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff, 5 min drive from the airport , safe area to walk around , easy beach access
Séjour de 2 nuits en avril 2024
Reservations Department a répondu le 29 avr. 2024
Thanks for staying with us, Cecilia! We appreciate your wonderful feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

10/10 – Excellent

Madeline

Points forts : Propreté, service et personnel
Séjour de 3 nuits en avril 2024
Reservations Department a répondu le 29 avr. 2024
Thanks for staying with us, Madeline! We appreciate your feedback and we're pleased to hear everything was to your liking. Hope you'll visit us again soon!

8/10 – Bien

tammy

Points forts : Propreté
Points faibles : Service et personnel
Pool close to early for people who come down there for vacation after they get through exploring the city and then come back to the room and the pool is closed early. It’s no fun.
Séjour de 3 nuits en avril 2024
Reservations Department a répondu le 26 avr. 2024
Thanks for staying with us, Tammy! We appreciate you taking the time to share your feedback and we're happy to hear you enjoyed your stay. We will share your suggestion about the pool hours with our management team so we may take it on board. We hope to welcome you again soon!

6/10 – Acceptable

Allissa

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 4 nuits en mars 2024
Reservations Department a répondu le 29 avr. 2024
Thank you for staying with us, Allissa! We thank you for sharing your feedback, and we are at your service if you should like to reach out directly to tell us more about your stay. We hope you will consider TRYP Hotels again in the future and that we may welcome you soon!

4/10 – Médiocre

Dana

Voyage en famille, Voyage en groupe
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
The rooms are very small and our shower drain was plugged the entire stay. The hotel hallways feel small and cramped. Breakfast was not worth $20 a person, although the view was beautiful. Linda the mixologist was fantastic. The rest of the staff acted as if we were an inconvenience.
Séjour de 9 nuits en mars 2024
Reservations Department a répondu le 25 avr. 2024
Thank you for staying with us, Dana! We thank you for taking the time to share your feedback, and we're very sorry to hear not everything met your expectations. We will be sure to share your comments with our teams to ensure we always deliver on the standards of room quality and excellent service we strive for. We hope you will consider TRYP Hotels again in the future so we may deliver on the guest experience you deserve!

10/10 – Excellent

Jose

Séjour de 1 nuit en avril 2024
Reservations Department a répondu le 14 mai 2024
Thanks for staying with us, Jose! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

10/10 – Excellent

Pierre, Orlando

Séjour de 3 nuits en avril 2024
Reservations Department a répondu le 14 mai 2024
Thank you for staying with us, Pierre! We appreciate your feedback and we're very pleased to hear everything was to your liking. Hope you'll visit us again soon!

4/10 – Médiocre

Mykel

Voyage en famille, Voyage en groupe
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Very noisy from them fixing something in the ceiling outside of my room. Then my patio door wouldn't lock and everything was moist with condensation on everything. Its been the wsy for so long mold was everywhere in the bathroom, entrance, vents, and beginning on the ceiling. They didn't upgrade me but offered to down grade me and bring towels.
Séjour de 1 nuit en avril 2024
Reservations Department a répondu le 25 avr. 2024
Thank you for staying with us, Mykel! We thank you for taking the time to share your feedback with us, and we are sincerely sorry not everything met your expectations. While we regret that an upgrade was not available during your stay, we are pleased to know that our Front Desk team was able to offer alternate compensation for the inconvenience. Please rest assured we have followed up with our Housekeeping & Engineering Teams in order to address your concerns and ensure we always uphold the standards of room quality that valued guests such as yourself deserve. We hope you will consider TRYP Hotels again in the future, and that we may welcome you again soon. ¡Bonito día!

6/10 – Acceptable

Rasaan

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
I loved the property! The pool, though small, had a private feel to it and there was plenty of space to sunbathe. The only snag, which was corrected immediately, was that I was originally assigned a room that had not been cleaned. However, once I informed the front desk, they immediately gave me another room as well as vouchers for the restaurants that were on the premises. Front staff was great! The beach was also conveniently located, literally across the street. I loved going there every morning to catch the sunrise. This trip did not disappoint!
Séjour de 5 nuits en avril 2024
Reservations Department a répondu le 23 avr. 2024
Thanks for staying with us, Rasaan!Once again we offer our apologies regarding the incident with the original room assigned, but we are very happy to know that our teams were able to accommodate you and that you enjoyed the rest of your stay. We hope to welcome you again very soon!

10/10 – Excellent

Bryana Amanda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Awesome location by beach
Séjour de 3 nuits en février 2024
Reservations Department a répondu le 19 avr. 2024
Thanks for staying with us, Bryanna! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!

8/10 – Bien

Martin, Braintree

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Last minute booking for a place to crash before a 2am flight home. Close proximity to airport. Place was very clean, modern and had on site parking. Was perfect for what we needed and reasonably priced.
Séjour de 1 nuit en avril 2024
Reservations Department a répondu le 19 avr. 2024
Thanks for staying with us, Martin! We appreciate your feedback and we're very happy to hear you enjoyed your stay. We hope to welcome you again soon!

8/10 – Bien

María

Séjour de 1 nuit en avril 2024
Reservations Department a répondu le 9 mai 2024
Thanks for staying with us, María! We appreciate your feedback and we're happy to hear you enjoyed your stay. We hope to welcome you again soon!

2/10 – Terrible

Anisa

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
This property is conveniently located however it was very dirty. I was told my room was ready and when I made my way there I found a man making repairs. The hotel did not seem busy so why did they send me to a room needing repairs? The same dirty toothpick and food were left in the hallway of my room the entire stay. The shower was extremely dirty I had a feeling based on past reviews so I was prepared with my cleaning supplies. The counter space throughout the room needed to be cleaned as well as there was what looked to be old ketchup. I did not raise my concerns to the staff because every interaction they seemed they didn’t want to be bothered. I was only there waiting on my air bnb. Will never stay again and will not recommend. Unfortunately I booked through Expedia and I expected more as they are extremely reputable.
Séjour de 2 nuits en avril 2024
Reservations Department a répondu le 19 avr. 2024
We thank you for taking time of out your busy schedule to share your feedback with us, Anisa. We are sincerely sorry to hear not everything met your expectations, and we will be sharing your comments with our Housekeeping & Engineering Teams to follow up on your concerns with the room, and ensure we always uphold the standards of room quality, service and sense of urgency that valued guests such as yourself deserve. We certainly do hope that you will consider TRYP Hotels again in the future, and that we may welcome you again soon to deliver on the guest experience you deserve. ¡Bonito día!

8/10 – Bien

Wanda

Voyage de couple
Points forts : Service et personnel, commodités
The property once renovations are completed will be gorgeous. I enjoyed my stay , its location and service were great.
Séjour de 1 nuit en avril 2024
Reservations Department a répondu le 19 avr. 2024
Thanks for staying with us, Wanda! We appreciate your feedback and we're happy to hear you enjoyed your stay. You will be glad to know that our Restaurant renovations are set to be completed this weekend, and regular operating hours will recommence next week. We hope to welcome you again soon!

10/10 – Excellent

Becky

Séjour de 4 nuits en avril 2024
Reservations Department a répondu le 6 mai 2024
Thanks for staying with us, Becky! We appreciate your feedback and we're very happy to hear everything was to your liking. We hope to welcome you again soon!