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Beach
Beach
Beach
Pool

Guest reviews

4.5/5 Wonderful
689 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationCasino del Mar at La Concha Resort5 min walk
Popular LocationCondado Beach7 min walk
Popular LocationSheraton Casino3 min drive
AirportSan Juan (SJU-Luis Munoz Marin Intl.)10 min drive

Choose dates to view prices

  • Premium Room, 2 Queen Beds, Lagoon View

    4.6/5 guest room rating

    Room amenities

    • 322 sq ft
    • Lagoon view
    • Sleeps 4
    More detailsPremium Room, 2 Queen Beds, Lagoon View
  • Premium Room, 1 King Bed, Lagoon View

    4.5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Lagoon view
    • Sleeps 2
    More detailsPremium Room, 1 King Bed, Lagoon View
  • Premium Room, 2 Queen Beds, Ocean View

    4.9/5 guest room rating

    Room amenities

    • 323 sq ft
    • Ocean view
    • Sleeps 4
    More detailsPremium Room, 2 Queen Beds, Ocean View
  • Premium Room, 1 King Bed, Ocean View

    4.8/5 guest room rating

    Room amenities

    • 322 sq ft
    • Ocean view
    • Sleeps 2
    More detailsPremium Room, 1 King Bed, Ocean View

About this area

San Juan

Located in San Juan's Condado neighbourhood, Serafina Beach Hotel is in the city centre. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Take the opportunity to explore the area for water adventures such as kayaking.

Visit our San Juan travel guide
Map
Popular Location

What's nearby

  • Casino del Mar at La Concha Resort - 5 min walk
  • Condado Beach - 7 min walk
  • Sheraton Casino - 3 min drive
  • Puerto Rico Convention Center - 6 min drive
  • Escambron Beach - 6 min drive

Getting around

  • Pinero Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 10 min drive

Restaurants

  • Amare — 1 min walk
  • Piñaco — 1 min walk

About this property

Serafina Beach Hotel

Adults-only beach hotel
Along with 3 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a coffee shop/café, self parking and conference space are on-site. All 96 rooms offer free WiFi, minibars and flat-screen TVs with digital channels. Room service (during limited hours), premium bedding and free local calls are among the other amenities available to guests.
Serafina Beach Hotel offers 96 forms of accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking: USD 20.00 per night

Food and drink

Continental breakfast available for a fee daily 7 AM–10:30 AM: USD 10-35 per person
3 restaurants and 1 coffee shop/cafe
2 bars/lounges
Room service available

Things to do

24-hour fitness centre
Golf
Swimming pool

Conveniences

ATM/banking services
Ballroom
Lift
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
Spanish

Business services

Meeting rooms
Conference space (2295 square feet)

Outdoors

Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower

Entertainment

TV/satellite channels
Flat-screen TV

Food and drink

Free bottled water
Minibar

More

Desk
Free local calls
Phone
Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 23

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Dogs and cats only
1 per room (up to 15 lb/7 kg)
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: 18 per cent of room rate
The resort fee includes:
  • Pool access
  • Beach access
  • Fitness centre access
  • Internet access
  • Faxes
  • In-room safe

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 35 per person (approximately)
  • Uncovered self-parking fee: USD 20.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast and lunch, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property

Frequently asked questions

Can I cancel my reservation for free at Serafina Beach Hotel and receive a full refund?
Yes, Serafina Beach Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Serafina Beach Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Serafina Beach Hotel have a pool?
Yes, this property has a pool. Pool access is from 8:00 AM to 8:00 PM.
Is Serafina Beach Hotel pet-friendly?
Yes, Serafina Beach Hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 7 kg per pet. There's a fee of USD 150 per accommodation, per stay.
How much is parking at this property?
Self-parking is available for USD 20.00 per night.
What time is check-in at this hotel?
Check-in begins at 4 PM.
What time is check-out at this hotel?
Checkout is at noon.
Where is Serafina Beach Hotel located?
Located in Condado, this beach hotel is within a 10-minute walk of Parque La Ventana al Mar, Condado Beach, and Casino del Mar at La Concha Resort. Puerto Rico Convention Center and Pan American Pier are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Serafina Beach Hotel

4.5
Wonderful
5 - Excellent
453
4 - Good
162
3 - Okay
40
2 - Mediocre
15
1 - Poor
19
4.7
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beachfront property. DJ was awesome. cold drinks.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was awesome. They were friendly and helpful with providing tips on getting around the island and with making recommendations of sites to see. The room was spacious. If you can, request a room with an ocean view. You won’t be disappointed. The resort was small but big enough to provide all the amenities of a larger resort. Will stay again. Can’t wait to plan my next trip to PR.

Stayed 4 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

Breathtaking views, wonderful infinity pool. Minimal seating poolside in afternoon with sun exposure Clean comfortable rooms Very loud music poolside the day of arrival (3/7/20) Slow service at bar/pool

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very welcoming and accommodated everyone. I have no complaints.

Stayed 2 nights in Mar 2020