[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Casa Elena by Otium Apartment with free parking, near Casino del Mar at La Concha Resort ![Fridge, microwave, oven, coffee/tea maker](https://images.trvl-media.com/lodging/103000000/102910000/102903700/102903608/6f313ff2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/103000000/102910000/102903700/102903608/7cf268aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view](https://images.trvl-media.com/lodging/103000000/102910000/102903700/102903608/6cf8a75c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, coffee/tea maker](https://images.trvl-media.com/lodging/103000000/102910000/102903700/102903608/288bb7e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/103000000/102910000/102903700/102903608/ecc12639.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Casa Elena by Otium provides a terrace and more. Guests can connect to free in-room WiFi. 8.6 Excellent ## Popular amenities - Kitchen - Parking included - Air conditioning - Outdoor space - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=102903608&PinnedHotelID=102903608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=102903608&PinnedHotelID=102903608&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=102903608&PinnedHotelID=102903608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=102903608&PinnedHotelID=102903608&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=102903608&PinnedHotelID=102903608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=102903608&PinnedHotelID=102903608&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=102903608&PinnedHotelID=102903608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=102903608&PinnedHotelID=102903608&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 6 of 6 rooms ![60-inch Smart TV with digital channels, books](https://images.trvl-media.com/lodging/103000000/102910000/102903700/102903608/1873ece0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 2 Bedrooms ### Highlights Individually furnished Air conditioning Kitchen Refrigerator Dining table Smart TV Blackout drapes/curtains 2 bedrooms - 800 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ![Fridge, microwave, oven, coffee/tea maker](https://images.trvl-media.com/lodging/103000000/102910000/102903700/102903608/96d43fd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 3 Bedrooms ### Highlights Individually furnished Air conditioning Kitchen Refrigerator Dining table Smart TV Blackout drapes/curtains 2 bedrooms - 1500 sq ft - 3 bedrooms - City view - Sleeps 6 - 2 King Beds and 1 Queen Bed ![60-inch Smart TV with digital channels, books](https://images.trvl-media.com/lodging/103000000/102910000/102903700/102903608/06098bce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 2 Bedrooms ### Highlights Individually furnished Air conditioning Kitchen Refrigerator Dining table Smart TV Blackout drapes/curtains 2 bedrooms - 800 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ![60-inch Smart TV with digital channels, books](https://images.trvl-media.com/lodging/103000000/102910000/102903700/102903608/c5fb0cac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 2 Bedrooms ### Highlights Individually furnished Air conditioning Kitchen Refrigerator Dining table Smart TV Blackout drapes/curtains 2 bedrooms - 800 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ![60-inch Smart TV with digital channels, books](https://images.trvl-media.com/lodging/103000000/102910000/102903700/102903608/db88ea39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 2 Bedrooms ### Highlights Individually furnished Air conditioning Kitchen Refrigerator Dining table Smart TV Blackout drapes/curtains 2 bedrooms - 800 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ![60-inch Smart TV with digital channels, books](https://images.trvl-media.com/lodging/103000000/102910000/102903700/102903608/a2f8493b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium House ### Highlights Individually furnished Air conditioning Kitchen Refrigerator Dining table Smart TV Blackout drapes/curtains 2 bedrooms - 4700 sq ft - 11 bedrooms - City view - Sleeps 22 - 1 King Bed and 10 Queen Beds ## You may also like Ad ![Beach nearby, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/1000000/70000/63500/63448/605e1c94.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites San Juan Isla Verde - Pool - Hot tub - Breakfast included - Free WiFi 9.2 Wonderful 2,102 reviews CA $193 CA $273 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/San-Juan-Hotels-Hampton-Inn-Suites-San-Juan.h63448.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=553248635209644367&destination=San Juan (and vicinity)&destType=MARKET&latLong=18.465771,-66.115735&searchId=41020c2f-be93-46ce-9b7e-0127e48f1df3&top_cur=CAD) Ad ![View from room](https://images.trvl-media.com/lodging/1000000/10000/1600/1592/99d8d575.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairmont El San Juan Hotel Isla Verde - 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Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 2,189 reviews CA $526 CA $712 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/San-Juan-Hotels-Wyndham-Grand-Rio-Mar-Puerto-Rico-Golf-Beach-Resort.h41642.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=553248635209644367&destination=San Juan (and vicinity)&destType=MARKET&latLong=18.465771,-66.115735&searchId=41020c2f-be93-46ce-9b7e-0127e48f1df3&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-Otium-Casa-Elena.h102903608.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-Otium-Casa-Elena.h102903608.Hotel-Information) ## About the area Located in Santurce, a neighborhood in San Juan, Casa Elena by Otium is in the entertainment district and near the beach. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium. [Visit our San Juan travel guide](https://www.expedia.ca/San-Juan.dx3179) [View more Apartments in San Juan](https://www.expedia.ca/San-Juan-Apartments.d553248635209644367-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.45346%2C-66.05618&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AMkFnO_Ac4uBZpMSEuhnjRFWMHQ=) 12 Calle Elena, San Juan, 00911 ### What's nearby - Casino del Mar at La Concha Resort - 3 min drive - 2.7 km - Carolina Beach - 3 min drive - 3.2 km - Jose Miguel Agrelot Coliseum - 4 min drive - 3.9 km - Condado Beach - 5 min drive - 4.7 km - Puerto Rico Convention Center - 5 min drive - 4.7 km ### Getting around - Domenech Station - 6 min drive - Luis Munoz Marin Intl. Airport (SJU) - 23 min drive ### Restaurants - ‪Kasalta - ‬3 min walk - ‪La Cueva del Mar - ‬5 min walk - ‪Numero Uno Beach House Bar + Kitchen - ‬4 min walk - ‪Lelas - ‬2 min walk - ‪Pinky's Calle Loiza - ‬5 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Casa Elena by Otium Apartment with free parking, near Casino del Mar at La Concha Resort Along with concierge services, this smoke-free apartment building has free self parking and free WiFi in public areas. Each apartment provides a Smart TV with digital channels, plus a kitchen with a refrigerator, an oven, and a microwave. Free WiFi, a coffee/tea maker, and a shower are among the other amenities available to guests. Housekeeping is available on request. Casa Elena by Otium offers 16 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. These individually furnished accommodations include desks and dining tables. Accommodations at this 3-star apartment have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This San Juan apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 60-inch Smart televisions come with digital channels. Housekeeping is offered on request and irons/ironing boards can be requested. ## Similar properties ![Three Bedroom Penthouse | Dining room](https://images.trvl-media.com/lodging/77000000/76250000/76244300/76244242/0cda98c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HiBird- Apartment and Suites Hotel Condado - Pool - Hot tub - Free WiFi - Restaurant 9.2 Wonderful 271 reviews CA $194 CA $250 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=76244242&PinnedHotelID=76244242&HadPinnedHotel=true®ionId=-1&adults=2) ![2 Bedroom Apartment | Private kitchen](https://images.trvl-media.com/lodging/46000000/45440000/45437200/45437139/5d148fcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Mona Loiza Apartments Complex Santurce - Pool - Pet-friendly - Free WiFi - Air conditioning 9.0 Wonderful 359 reviews CA $112 CA $145 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=45437139&PinnedHotelID=45437139&HadPinnedHotel=true®ionId=-1&adults=2) ![Full-size fridge, microwave, stovetop, coffee/tea maker](https://images.trvl-media.com/lodging/110000000/109800000/109790600/109790521/e2ad7744.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE BUOY Santurce - 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Free WiFi - Air conditioning - Business services - Soundproof rooms 7.4 Good 1,001 reviews CA $141 CA $185 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=21552136&PinnedHotelID=21552136&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/1000000/30000/25300/25215/0bd1b33d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel by Marriott San Juan Condado Condado - Pool - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,173 reviews CA $258 CA $350 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=25215&PinnedHotelID=25215&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/1000000/70000/63500/63448/605e1c94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites San Juan Isla Verde - Pool - Hot tub - Breakfast included - Free WiFi 9.2 Wonderful 2,102 reviews CA $193 CA $273 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=63448&PinnedHotelID=63448&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/60000/54400/54367/b73bfc20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Embassy Suites by Hilton San Juan Hotel & Casino Isla Verde - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 4,054 reviews CA $232 CA $320 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=54367&PinnedHotelID=54367&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - White sand beach nearby ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free secured self parking on site ### Kitchen - Blender - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Freezer - Griddle - Microwave - Oven - Paper towels - Refrigerator ### Dining - Dining table ### Bedrooms - 2 bedrooms ### Bathroom - Shower - Towels provided ### Living spaces - Dining table ### Entertainment - 60-inch smart TV with digital channels - Books ### Outdoor areas - Terrace ### Work spaces - Desk ### Comfort - Air conditioning ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance - Smoking not allowed ### Services and conveniences - Blackout drapes - Concierge services - Guidebooks - Housekeeping (on request) - Iron/ironing board on request - Restaurant dining guides - Virtual front desk ### Location highlights - In an entertainment district - Near the bay ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 16 units - At least 80% lighting from LEDs - Housekeeping (on request) - Individual furnishings - Local artist showcase ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests can access their accommodation through a private entrance A virtual front desk provides assistance to guests ### Access methods Access code, private entrance ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Property Registration Number 06-79-20-4683, 66-1046810 ### We should mention This property does not have elevators ### Property is also known as Otium Casa Elena Casa Elena by Otium San Juan Casa Elena by Otium Apartment Casa Elena by Otium Apartment San Juan ## Frequently asked questions ### Is Casa Elena by Otium pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Casa Elena by Otium? > As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Casa Elena by Otium on Oct 5, 2025 start from CA $183.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/San-Juan-Hotels-Otium-Casa-Elena.h102903608.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Casa Elena by Otium? > Self parking is free at this property. ### What time is check-in at Casa Elena by Otium? > Check-in start time: 4:00 PM; Check-in end time: anytime. ### What time is check-out at Casa Elena by Otium? > Check-out is at 11:00 AM. ### Where is Casa Elena by Otium located? > Located in Santurce, this apartment building is 0.3 mi (0.5 km) from Calle Loiza and within 3 mi (5 km) of Condado Beach and Puerto Rico Convention Center. Casino del Mar at La Concha Resort is 1.3 mi (2.1 km) away. Sacred Heart Station is 30 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa Elena by Otium Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 15 8 - Good 5 6 - Okay 0 4 - Poor 0 2 - Terrible 3 ### 8.8/10 Cleanliness ### 8.8/10 Amenities ### 9.2/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Vanae Rontay Mar 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved everything about my stay ##### Vanae Rontay Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Johnny A Jun 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Parking was tight ##### Johnny A Stayed 5 nights in Jun 2025 ### 8/10 Good #### Nina Mar 19, 2025 Liked: Cleanliness, room comfort, communication #### Great location Great location! Noisy at night. ##### Nina Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Sean May 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication My friends and I took spent our 5 day trip at this location and couldn’t be more satisfied with our experience. It’s safe,quiet,convenient,and close to everything such as nearby beaches,La Placita,Old San Juan,and amazing restaurants. We had the smoothest vacation experience.We’re looking forward to staying at this location again or possibly exploring other properties Otium has to offer. Absolutely a 10 out of 10. Thank you Otium for making this an experience for my friends and I to remember forever. ##### Sean Stayed 5 nights in May 2025 ### 10/10 Excellent #### monica Sep 18, 2024 Liked: Cleanliness, property conditions & facilities, communication Close beach access and safe area ##### monica Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Jose Jul 10, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Cool place, close to the beach, easy to park… fast responses with assistance, clean & nice shower. ##### Jose Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Sabrina Sep 20, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Enjoyed my stay. Very cozy and safe. I did have issues with receiving check in information via email. But overall- satisfied! My trip to PR was fantastic! ##### Sabrina Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Stephany Mar 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication While the parking space was tight, and took a few tries to get into, it was worth it! These apartments are so close to the beach! It is inside a gated community, and the parking and entrance access are also behind gates. The apartment was clean, the A/C worked well, and the kitchen had what we needed. The bedrooms had plenty of space and closet space, bath and beach towels included. There was plenty of hot water. The balcony was awesome for hanging out, listening to the ocean, and watching the (taken care of) stray cats wandering and interacting. 15 minute ride to airport, and 10 minute ride to Old San Juan. Would definitely come back! ##### Stephany Stayed 3 nights in Mar 2025 ### 8/10 Good #### Rafael Aug 16, 2024 Liked: Cleanliness, property conditions & facilities, communication Nice location with easy walking access to the beach. Comfortable apartment with a nice kitchen. Water pressure was kind of low. The beach is beautiful with windsurfing going on in the area for those looking to learn or practice. ##### Rafael Stayed 2 nights in May 2024 ### 10/10 Excellent #### Jesus Manuel Jun 19, 2024 Liked: Amenities, property conditions & facilities, communication Great location, safe gated area. Restrooms provided shampoo conditioner and body wash. unfortunately something that was a bit annoying was the floor in my room was quiete dirty. A lot of sand and dirt on the floor. Overall a pleasant stay. ##### Jesus Manuel Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Sylvia Jul 20, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication I liked the security and that the beach was in walking distance. What I didn't like was that there was mildew in the bathroom ceiling and was extending to the hallway outside of the bathroom. Other than that the place was nice and cozy. ##### Sylvia Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### ANTHONY Oct 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent property. As advertised plus. The 3 bedroom 3 bath penthouse condo provided everything my party of four needed. Close proximity and cheap Uber ride to Condado, Old San Juan, and Isle Verde. Be advised it is a third floor walk-up but still a great stay. Partial ocean view and a very short walk to the beach. Be advised there is only one TV. I would highly recommend this property. ##### ANTHONY Stayed 5 nights in Oct 2024 ### 8/10 Good #### Antonio Sep 23, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication I think the property is nice, street well illuminated, we were able to walk the street and the surrounding areas around 9:00 or 10:00 pm and felt pretty much safe, been so close to the beach is nice for morning walks along the shore, in the morning is a little noisy because of the trash collectors emptying the containers, I had a little bit of trouble to open the gate, when we arrived, but a quick phone call and the good directions they gave me solved everything nicely. Overall, we enjoyed it and I asked the other guests in the building and they were pleased as well. ##### Antonio Stayed 7 nights in May 2024 ### 2/10 Terrible #### Michael May 6, 2025 Disliked: Cleanliness, room comfort, communication #### Worst Stay/Horrible Hotels.com Service The property is bs. Do not waste your time here. They only give you 1 towel and face cloth for your entire stay. They want you to purchase towels, etc through them. The floor is continuously wet, the bed had dirty sheets, there is no salt, sugar, pepper, NOTHING, in the room for your stay. The wet floors caused me to fall. The shower leaks water from bathroom to the bedroom. The water pressure is horrible and slow.The balcony does not drain properly during rainfall. They send you a check in list with the items I stated, 16 hours before you check-in or catch your flight. That way it's hard to find another stay. Hotels.com does NOT stand behind you; they are about them making money. Will dispute. Check out early. WORST STAY AND WORST WEBSITE ##### Michael Stayed 4 nights in May 2025 ### 10/10 Excellent #### Cynthia Oct 19, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication This property was beautiful and convenient. We felt safe since the community is gated. It was within walking distance of the beach and restaurants, and Uber rides to El Viejo San Juan, Condado Beach, and La Placita were all under $10. Our only minor issue, which wasn’t a big deal, was some ceiling paint falling in one of the bedrooms and the bathroom, likely due to humidity or normal wear and tear. It didn’t bother us much; we simply cleaned it up and moved on with our stay. We also requested fresh towels during our stay, and they were delivered promptly. Overall, we had a great experience and would definitely visit again! ##### Cynthia Stayed 4 nights in Oct 2024 ### 2/10 Terrible #### Fatima May 30, 2025 Liked: Cleanliness, property conditions & facilities Truly bummed to leave such a negative review as it is unusual for me to leave these type of reviews but I feel it’s important. To begin with, I was the one that had to reach out to them about check in. Check in was at 4pm and they didn’t reach back out to us about our check in details until about 4:20pm. and not to mention the vehicular gate code not working, so we had no access to the parking inside the apartment complex. As well as finding a ‘Thank you for staying with us card’ under someone else’s name, which I thought was weird. We were supposed to stay here for 5 days, but we only stayed there 3 days due to no running water for 3 days! The water would not come back until late at night any where between 10-11pm. Not to mention how low the water pressure was, specifically from the shower head. Although there was so much back and forth with Otium and given the run around and receiving only “We understand your frustration and we sincerely apologize” they were able to relocate us to another one of their properties for the remaining few days of our stay. We very much appreciated the relocation but I truly believe we will never book with Otium again. ##### Fatima Stayed 4 nights in May 2025 ### 8/10 Good #### Amonise May 29, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The property was lovely and the beach was literally on the same block the house was on. Apartment was convenient to a lot of key places we visited. We did have a nice workout going up and down the stairs. We burned a lot of calories during are trip. Overall property was spacious, clean. We did find a few faults- One the water pressure was extremely low. They offered to have maintenance look at it l. We decline because we where out most of the time and didn’t want anyone in the property while we where out. It was a lil noisy with outside dogs barking often. OverIl, we would stay there again. ##### Amonise Stayed 4 nights in May 2024 ### 10/10 Excellent #### Sabrina May 4, 2025 Liked: Cleanliness, property conditions & facilities, communication ##### Sabrina Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Edward Feb 24, 2025 Liked: Cleanliness, room comfort, communication ##### Edward Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Monique Dec 11, 2024 Liked: Cleanliness, property conditions & facilities, communication ##### Monique Stayed 7 nights in Nov 2024 ### 2/10 Terrible #### Kameron Jul 19, 2024 Disliked: Cleanliness, property conditions & facilities, communication ##### Kameron Stayed 4 nights in Jul 2024 ### 8/10 Good #### AARON Jul 6, 2024 Liked: Cleanliness, room comfort, communication ##### AARON Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Dawson Jun 8, 2024 Liked: Cleanliness, property conditions & facilities, communication ##### Dawson Stayed 5 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Hyatt Vacation Club at Hacienda del Mar, Dorado](https://www.expedia.ca/Vega-Alta-Hotels-Hyatt-Vacation-Club-At-Hacienda-Del-Mar.h901912.Hotel-Information) > > [The Tryst Beachfront Hotel](https://www.expedia.ca/San-Juan-Hotels-The-Tryst-Beachfront-Hotel.h7486924.Hotel-Information) > > [Hotels in Moncton](https://www.expedia.ca/Moncton-Hotels.d4051.Travel-Guide-Hotels) > > [The Wave Hotel at Condado](https://www.expedia.ca/San-Juan-Hotels-The-Wave-Hotel-At-Condado.h12861974.Hotel-Information) > > [El Conquistador Resort](https://www.expedia.ca/San-Juan-Hotels-El-Conquistador-Resort.h447559.Hotel-Information) > > [Verdanza Hotel](https://www.expedia.ca/San-Juan-Hotels-Verdanza-Hotel-San-Juan.h1160241.Hotel-Information) > > [Embassy Suites by Hilton San Juan Hotel & Casino](https://www.expedia.ca/San-Juan-Hotels-Embassy-Suites-By-Hilton-San-Juan-Hotel-Casino.h54367.Hotel-Information) > > [La Playita](https://www.expedia.ca/San-Juan-Hotels-La-Playita.h2311761.Hotel-Information) > > [Fairmont El San Juan Hotel](https://www.expedia.ca/San-Juan-Hotels-Fairmont-El-San-Juan-Hotel.h1592.Hotel-Information) > > [Caribe Hilton](https://www.expedia.ca/San-Juan-Hotels-Caribe-Hilton.h9228.Hotel-Information) > > [Condado Vanderbilt Hotel](https://www.expedia.ca/San-Juan-Hotels-Condado-Vanderbilt-Hotel.h9105241.Hotel-Information) > > [Condado Ocean Club - Adults Only](https://www.expedia.ca/San-Juan-Hotels-Condado-Ocean-Club-Adults-Only.h18567124.Hotel-Information) > > [San Juan Marriott Resort and Stellaris Casino](https://www.expedia.ca/San-Juan-Hotels-San-Juan-Marriott-Resort-And-Stellaris-Casino.h11144.Hotel-Information) > > [The St. Regis Bahia Beach Resort, Puerto Rico](https://www.expedia.ca/San-Juan-Hotels-The-St-Regis-Bahia-Beach-Resort.h3800119.Hotel-Information) > > [Hotel Rumbao, a Tribute Portfolio Hotel](https://www.expedia.ca/San-Juan-Hotels-Sheraton-Old-San-Juan-Hotel.h48823.Hotel-Information) > > [The Condado Plaza Hotel](https://www.expedia.ca/San-Juan-Hotels-The-Condado-Plaza-Hilton.h7143.Hotel-Information) > > [Holiday Inn Express San Juan Condado by IHG](https://www.expedia.ca/San-Juan-Hotels-Holiday-Inn-Express-San-Juan-Condado.h792945.Hotel-Information) > > [CasaBlanca Hotel](https://www.expedia.ca/San-Juan-Hotels-CasaBlanca-Hotel.h3009193.Hotel-Information) > > [Dorado Beach, a Ritz-Carlton Reserve](https://www.expedia.ca/San-Juan-Hotels-Dorado-Beach.h5388988.Hotel-Information) > > [Hyatt Regency Grand Reserve Puerto Rico](https://www.expedia.ca/San-Juan-Hotels-Hyatt-Regency-Grand-Reserve-Puerto-Rico.h979694.Hotel-Information) > > [The Royal Sonesta San Juan](https://www.expedia.ca/San-Juan-Hotels-Royal-Sonesta-San-Juan.h289099.Hotel-Information) > > [The Wave Hotel](https://www.expedia.ca/Vieques-Hotels-The-Wave-Hotel.h13397183.Hotel-Information) > > [Wyndham Grand Rio Mar Rainforest Beach and Golf Resort](https://www.expedia.ca/San-Juan-Hotels-Wyndham-Grand-Rio-Mar-Puerto-Rico-Golf-Beach-Resort.h41642.Hotel-Information) > > [Courtyard by Marriott Isla Verde Beach Resort](https://www.expedia.ca/San-Juan-Hotels-Courtyard-By-Marriott-Isla-Verde-Beach-Resort.h910454.Hotel-Information) > > [La Concha Resort, Puerto Rico, Autograph Collection](https://www.expedia.ca/San-Juan-Hotels-La-Concha-Renaissance-San-Juan-Resort.h1760259.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to Tokyo (HND)](https://www.expedia.ca/lp/flights/yyc/hnd/calgary-to-tokyo) ### Cars > [Car rentals in Brampton](https://www.expedia.ca/Car-Rentals-In-Brampton.d6807.Car-Rental-Guide) ### Packages > [Toronto Vacations](https://www.expedia.ca/Toronto.d178314.Destination-Travel-Guides)