Title: La Capitana Old San Juan (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Capitana Old San Juan A delicious cooked-to-order breakfast awaits travelers in vibrant Old San Juan, where history surrounds guests in Puerto Rico's colorful historic district. ## Photo gallery for La Capitana Old San Juan ![Apartment, Balcony, Ocean View - La Capitana Old San Juan (San Juan)](https://images.trvl-media.com/lodging/41000000/40490000/40484400/40484344/84350093.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Zen Atlantis Place | Living room - La Capitana Old San Juan (San Juan)](https://images.trvl-media.com/lodging/41000000/40490000/40484400/40484344/92219341.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cozy Apartment with Sea View | Living area - La Capitana Old San Juan (San Juan)](https://images.trvl-media.com/lodging/41000000/40490000/40484400/40484344/ae15f280.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Zen Atlantis Place | Living room - La Capitana Old San Juan (San Juan)](https://images.trvl-media.com/lodging/41000000/40490000/40484400/40484344/4ee36c89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cozy Apartment with Sea View | Living area - La Capitana Old San Juan (San Juan)](https://images.trvl-media.com/lodging/41000000/40490000/40484400/40484344/2716827b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Capitana sits in the heart of Old San Juan, offering travelers a memorable base for exploring the historic city. Guests can start their day with a freshly prepared breakfast before heading out to discover nearby attractions, all while staying connected with in-room WiFi. ## Reviews 6.6 ## Popular amenities - Free WiFi - Air conditioning - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=40484344&PinnedHotelID=40484344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=40484344&PinnedHotelID=40484344&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=40484344&PinnedHotelID=40484344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=40484344&PinnedHotelID=40484344&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=40484344&PinnedHotelID=40484344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=40484344&PinnedHotelID=40484344&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=40484344&PinnedHotelID=40484344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=40484344&PinnedHotelID=40484344&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Apartment, Balcony, Ocean View ![Apartment, Balcony, Ocean View](https://images.trvl-media.com/lodging/41000000/40490000/40484400/40484344/0f3c8651.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, Balcony, Ocean View ### Highlights Balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Refrigerator - 646 sq ft - 1 bedroom - Sleeps 4 - 2 King Beds ### View all photos for Zen Atlantis Place ![Zen Atlantis Place](https://images.trvl-media.com/lodging/41000000/40490000/40484400/40484344/03ecc189.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Zen Atlantis Place ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Refrigerator - 1 bedroom - Sleeps 2 - 1 King Bed - Bay view ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/31000000/30080000/30079000/30078988/7609f388_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wyndham Palmas Beach and Golf Boutique Resort Humacao - Pool - Hot tub - Pet friendly - Kids pool 8.4 Very good 680 reviews CA $345 CA $458 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Humacao-Hotels-Wyndham-Palmas-Beach-Golf-Resort.h30078988.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=553248635209644367&destination=San Juan (and vicinity)&destType=MARKET&latLong=18.465771,-66.115735&searchId=d3ecd1cb-5465-4e1e-8537-445733133c92&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2940000/2935900/2935885/2b24ddb8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Puerto Rico Resort & Casino Santurce - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-La-Capitana-Old-San-Juan.h40484344.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-La-Capitana-Old-San-Juan.h40484344.Hotel-Information) ## About the area Located in San Juan, La Capitana Old San Juan is in the city center. Distrito T-Mobile and Plaza las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Take an opportunity to explore the area for outdoor excitement like skydiving. [Visit our San Juan travel guide](https://www.expedia.ca/San-Juan.dx3179) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.46777%2C-66.11282&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=f44-k2zb8R6xcZg8V4RGZkneVFw=) 412 Calle Norzagaray, San Juan, San Juan, 00901 ### What's nearby - ![Castillo de San Cristobal](https://images.trvl-media.com/place/6082349/a2efd468-0779-4195-95a2-f2c46fb05d67.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Castillo de San Cristobal 1 min walk \- 0.2 km - ![Calle de la Fortaleza, Old San Juan, Puerto Rico](https://images.trvl-media.com/place/6360656/85df3aa6-5b48-47a5-99f5-1a15f37398e9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Calle Fortaleza 3 min walk \- 0.3 km - ![Plaza de Armas](https://images.trvl-media.com/place/507541/615e8c0a-f335-4cb9-8a36-ccf13031719b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Armas 6 min walk \- 0.5 km - ![San Juan Cruise Port, Puerto Rico](https://images.trvl-media.com/place/6227475/39a3ae76-4944-4651-9195-2a2fd4be46bc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Port of San Juan 6 min walk \- 0.6 km - ![San Juan Cathedral](https://images.trvl-media.com/place/502599/910089ae-0998-49dc-b5ad-6d639f200377.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Catedral Basilica Menor de San Juan Bautista 7 min walk \- 0.6 km ### Getting around - Sacred Heart Station 9 min drive - Luis Munoz Marin Intl. Airport (SJU) 15 min drive ### Restaurants - La Verguenza 2 min walk - Cafe Mallorca 4 min walk - El Jibarito 3 min walk - Caficultura 4 min walk - Mercado La Carreta 4 min walk ## About this property ### La Capitana Old San Juan Hotel near Port of San Juan Near Pan American Pier, La Capitana Old San Juan provides everything you need. Stay connected with free in-room WiFi. Additional perks include: - Cooked-to-order breakfast (surcharge), luggage storage, and concierge services - Smoke-free premises Room features All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and separate dining areas. More conveniences in all rooms include: - Bathrooms with showers and hair dryers - 20-inch flat-screen TVs with cable channels - Separate sitting areas, separate dining areas, and refrigerators ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/109000000/108560000/108559600/108559554/81b7675f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trotamundos Old San Juan - Free WiFi - Air conditioning - Microwave 8.6 Excellent 95 reviews CA $149 CA $223 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=108559554&PinnedHotelID=108559554&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/11000000/10110000/10103500/10103408/bffc4004.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Navona Studios Old San Juan - Free WiFi - Air conditioning - Laundry - Housekeeping 8.0 Very good 824 reviews CA $124 CA $133 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=10103408&PinnedHotelID=10103408&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1740000/1738700/1738678/727ebf3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### S.J. 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Kitchen - Washer - Pet friendly - Parking included 9.0 Wonderful 463 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=72555115&PinnedHotelID=72555115&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=40484344&PinnedHotelID=40484344&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=40484344,108559554,10103408,1738678,35861141) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children ### Family friendly - In-room microwave - In-room refrigerator - Separate in-room dining area ### Conveniences - Luggage storage ### Guest services - Concierge services - Housekeeping (once per stay) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 20-inch flat-screen TV with cable channels ### Food and drink - Microwave - Paper towels - Refrigerator - Separate dining area ### More - Air conditioning (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Separate sitting area ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property The check-in location differs from the property location; go to: \[262 Calle Sol Old San Juan\] Guests must contact the property in advance for check-in instructions; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Private entrance ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 20 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as La Capitana Old San Juan Hotel La Capitana Old San Juan San Juan La Capitana Old San Juan Hotel San Juan ## Frequently asked questions ### Is La Capitana Old San Juan pet-friendly? ### How much is parking? ### What time is check-in at La Capitana Old San Juan? ### What time is check-out at La Capitana Old San Juan? ### Where is La Capitana Old San Juan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## La Capitana Old San Juan Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.6 Cleanliness ### 5.2 Amenities ### 7.0 Staff & service ### 5.6 Property conditions & facilities 10 - Excellent 33 8 - Good 20 6 - Okay 28 4 - Poor 18 2 - Terrible 21 ## Reviews ### 4/10 Poor #### Tanya Nov 2, 2025 Disliked: Cleanliness, amenities, property conditions & facilities I will start with the good stuff. The location is amazing…literally across the street from San Cristobal. And just being anywhere in Puerto Rico is magical. The unit itself is really big, the bed is huge, and the bedroom has a built in hammock. Also, the front desk staff are very nice. The bad - the check in process is a little confusing…the keys are in a hotel couple blocks away, and we got our keys and went back, only to find our unit wasn’t at the address listed, but on a wholly different street. But most importantly, like others mentioned, the place is a dump. I know it’s old, so it could be rustic or shabby chic, but it’s just gross in so many ways. Yuck. But it didn’t take away from a wonderful time in PR. ##### Tanya Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Mindy May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city! ##### Mindy Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jackson Dec 21, 2025 Liked: Cleanliness, staff & service, amenities To find location go to 262 Sol for he lobby open 24/7\. The streets that are parallel to each other have the same numbers across, so the street next over and the building next to it also says 262\. Make sure you're on the street before the the street that connects along the fortres "Sol". Then my building was in 413 Sol. So it's one of those places where you check in somewhere and then stay somewhere else. The condition seems sketchy and old but when you get to your room, you realize that you have a prime spot in a great location, I had a balcony that was right across the street from the ocean and the fortress. Could literally not have been in a better location. Was a whole apartment. A few small bugs here and there but not on the bed, mostly by the sinks. The building is old, very old, but updated with acceptable appliance, great TV. The floor is always dirty no matter how much you clean it, so wear socks all the time. I personally as a young male alone, I was thrilled with my room. This place was perfect other than the flooring and the light bug problem. If you can get over those small factors of having a hard time finding it and the older condition this is the best place I think I've ever stayed. Price the and location outweighed everything in my mind. ##### Jackson Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### jamie Apr 10, 2024 Liked: Staff & service, amenities, property conditions & facilities Awesome location beautiful views from the balcony ##### jamie Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Maria Jun 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location. This is the second time we stay here an d you can’t beat the price ##### Maria Stayed 2 nights in Jun 2024 ### 8/10 Good #### Jason Jun 21, 2024 Liked: Cleanliness, staff & service, amenities Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular! ##### Jason Stayed 4 nights in Jun 2024 ### 6/10 Okay #### termaine Oct 12, 2023 Disliked: Cleanliness The view ##### termaine Stayed 4 nights in Sep 2023 ### 6/10 Okay #### KATARZYNA M Jan 27, 2025 Liked: Staff & service Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small. ##### KATARZYNA M ### 4/10 Poor #### Rika Nov 14, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is not a hotel. We stayed for four nights and we requested bath towels and a soap through text. Text didn’t do anything so we had to go get towels. Location and the view from balcony were great. We killed 2 cockroaches in the bathroom. ##### Rika Stayed 4 nights in Nov 2023 ### 6/10 Okay #### Eve Mar 25, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities We liked the convenience of walking around Old San Juan and dining around the area too. We liked the view very much. The building is old and needs updates on windows, doors which are not very secure, and bathroom is outdated and tiny. Also, we suggest disclosing the fact that the building has no elevator as we are older and had to carry our luggage up to the 3rd floor on a very narrow and deeply inclined staircase. ##### Eve Stayed 2 nights in Mar 2024 ### 6/10 Okay #### leann May 28, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Well the view is Amazing! But the room was bad the first night there was a leak in the bedroom from the ceiling. All we heard the first night was dripping, we also had to sweep and mop the floors there was a lot of dust. We also had to clean the bathroom and the living room furniture was all stained and dirty. You can see from the ceiling there had been a really bad leak. With all that said they did come and fix the leak the next morning (when checked in after 6 maintenance was gone for the day). They also offered to have someone come clean the room the next day but we did it ourselves. The living room ceiling didn’t work and the only ac unit is in the bedroom. But the bed was very comfortable to have been an older mattress the water was hot and it did look like they are up dating the building. ![](https://a.travel-assets.com/ugc/hotel-reviews/9bd7dc06-79e5-48d0-aea9-bcc9983d860b-1748403476222.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2c98e4ae-e574-4171-ad67-d844468918df-1748403476994.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/013974bc-14b9-4910-8a17-3ae8d628d9f2-1748403477075.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/81512d03-7eeb-4b7a-b20c-aef1e5a88fb0-1748403475971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### leann Stayed 5 nights in May 2025 ### 6/10 Okay #### Lisette Jul 24, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Location was perfect right in the heart. I didn’t complain while staying there but omg paint chips kept falling from ceilings, bathroom shower poles kept falling down and hair everywhere in bathroom. Tile floor in bathroom very dirty. The bathroom was the grossest. The place didn’t feel at all clean sofa was stained dirty… like I said the location perfect but my God the place needs upkeep and super dirty. Not what it looks like in pics. Sorry but not sorry. ##### Lisette Stayed 4 nights in Jul 2024 ### 6/10 Okay #### Jean Apr 3, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Old San Juan The stay started off poorly because the hotel does not have a drop off section and you have to check in two blocks away. This was not communicated to us. The room was good sized with a LR, Kitchen, and BR. The ceiling fan in the LR didn't work but the one in the BR did. The bed was a comfortable King. The windows were metal slats that gapped and allowed in a fair amount of sound. There was a rain storm one day and the roof in the bathroom leaked. There was a puddle of water in the bathroom. This was made all the worse because there were only two towels in the whole place. We needed those for showers. Also no wash clothes. ##### Jean Stayed 5 nights in Mar 2024 ### 6/10 Okay #### Pedro Apr 2, 2024 Liked: Cleanliness, staff & service Disliked: Room comfort #### Good but needs a lot of improvement. Mixed experience. I can split this in two. The good the view is amazing and the location is premium in Old San Juan. The not so good, the mattresses are uncomfortable and old, one of them have a dip that’s very noticeable. The furniture is old. When I checked in the host at the hotel told me “the view is amazing, unless it rains, the. It’s not so much. So, it did rain overnight ñ, I left the windows half open and when I woke up in the morning I had water all the way into the kitchen. The bathroom is very small which I don’t mind much, but the sink is so small that you make a mess when you are brushing your teeth. Also no elevators, and a leak by the balcony door. ![This is the view from the bed closer to the balcony. ](https://a.travel-assets.com/ugc/hotel-reviews/BD303ED9F561D05027E0993CE1C2DFA60BD843B91712028610397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from the balcony in the afternoon. ](https://a.travel-assets.com/ugc/hotel-reviews/A32C1E435C560B481C91722DAC58CD752938EE781712028611821.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pedro Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Marc Dec 1, 2024 Liked: Staff & service Disliked: Property conditions & facilities When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience. ##### Marc Stayed 4 nights in Nov 2024 ### 8/10 Good #### Kim Mar 27, 2024 Liked: Cleanliness, staff & service, room comfort #### Great Value for budget savvy seasoned travelers The view and location are amazing like most others have noted, and the beds are very comfortable. The place is older and could use some TLC, but it is very clean and comfortable with an excellent mini split AC unit, ceiling fans/wall fans. Acessibility - Two large steps to enter through heavy metal gate, then there are two flights of narrow stairs, then 15 feet hallway and across a small open patio, a short walkway. and two steps up to reach The Balcony Apartment. It was no problem as we are active, youngish and healthy. though, if you have a physical disability, an aging travel companion, or are generally very inactive, this would probably not be the best choice. Especially as parking is hard to come by and nearest parking garage is about 4-5 blocks away. The kitchen while aged, (as is most of the furnishings) and clearly effected by being in a tropical environment has everything needed and nice quality of utensils/pans etc., and is super clean and in good working order. Mostly quiet except on weekend nights when cars (with the bass up lol)seem to cruise the narrow street between the building and the San Cristobal Park across the street (above the ocean). Even so, it was quiet by midnight. and not disruptive to our hanging out or sleeping. Overall an excellent spot for the money, if you do not require lavish accommodations. If you expect a Hilton or boutique place, probably not for you. I would totally stay here again. A great location, view and value. ##### Kim Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Amber Aug 16, 2024 Disliked: Staff & service, property conditions & facilities I had booked this property because our flight had got cancelled and we had to stay an extra 3 days. it was the cheapest so i wasnt expecting nothing fancy. u have 2 get your key from one location nd then walk to the apartment building. the hallways r very thin so if youre wideset it would be hard to go up the stairs. i had reserved the ocean view room. everything was put up but the floors were not mopped. i could not walk barefoot or my feet would turn black. there was dirt everywhere. the wifi did not work but we had service so it wasnt an issue for us. the tv was connected to the wifi but would go in and out so we had to unplug it multiple times to get it to stream. the stove was very old and only 2 burners worked. the room with the ocean view was very hot but if you kept the door open and the outside door closed at night it could get cold. the view was beautiful... we loved sitting outside nd looking at the water. and the location was in old san juan so everything we needed was in walkable distance. laundromat/grocery store/ and other shops. like i said... this was a last minute booking so i wasnt expecting nothing spectacular but the view and location made up for it and we still made it work. ##### Amber Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Ashley Jun 4, 2024 Disliked: Property conditions & facilities A lot of the negative reviews stem from the fact that people do not thoroughly read prior to booking. The listing definitely states that not only is the property address a different location from the check-in location, but it’s only stair assessable. Checking in was easy and the property was only about 2- 2 1/2 blocks away 4min walk! I had the Ocean View room and was met w| nice AC upon walking in and the view is absolutely beautiful! Walking distance from just about anything perfect location! Now there were some downs, such as I did not receive check in instructions until 12AM the day of travel after being told I’d get them the day before, both checking in and out no one was at the front desk I was saying hello with no response someone came about 7mins after. The walls of the property and rooms look much older than the pictures used for the listing. The painting doesn’t look fresh, some cracks and water bubble damage which is why people are saying it isn’t clean. The Wi-Fi also didn’t work. With the property being on sort of a main road if you’re a light sleeper the vehicles and loud larger groups of people having conversations passing by will wake you. The Wi-Fi also did not work. If you’re looking for something modern and have health issues with getting up and down stairs and are a light sleeper I wouldn’t recommend for you. For a solo traveler, couple or group of 4 on a budget I’d defn recommend! I really do believe once they take the time renovate the place it’ll be one ##### Ashley Stayed 3 nights in May 2024 ### 10/10 Excellent #### Donald Dec 13, 2025 Location ##### Donald Stayed 5 nights in Nov 2025 ### 6/10 Okay #### Nicole Dec 15, 2025 Disliked: Amenities, property conditions & facilities Big problem with ants. Needs updating inside. Only one key and you had to have key to come OR go because you could not open from the inside without key either, which is really hard with a group who won't necessarily be together all the time. The bed in the balcony bedroom groaned and sqeaked with every single move anyone made. Has a stove, but nothing to cook on it with, and no microwave. No hot water. ##### Nicole Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### Cessna Oct 19, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities This accommodation was not what we expected. It was very early and again did not meet our expectations according to the pictures that we seen we would request a full refund. ##### Cessna Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### steven Mar 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location. ##### steven Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Tammy Nov 13, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Check in is a nightmare they should do a lock code on the gate and a lock box on the apartment. There is no parking you have to go to a different location to check in again no parking it’s down town old San Juan crowded narrow streets. People yelling at you the desk clerk telling me at 2:30 check isn’t til 3 and it’s insane there is no way I was getting back around and to the apartment by3:00 anyway. There are two glasses one pan no salt pepper or any supplies only coffe no tea and enough toilet paper for ONE day we were there Three. The ONLY THING that was good was the view. A total wreck of an experience ##### Tammy Stayed 3 nights in Nov 2025 ### 8/10 Good #### Heather Sep 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Ocean Views - It is an old building so you cannot expect perfect conditions. The main bedroom was also the living area, comfortable very large bed and good air conditioner. There was a 2nd bedroom that wasn’t needed by us but was good for drying the washing as it was so hot, in warmer weather it wouldn’t be possible to sleep in there. If it rained too hard water came under the door in the very hot room, but bath towels helped. The fridge and cooker were excellent, minimal cooking utensils. The stairs to get upstairs were narrow but doable by us. Great location, fantastic views. I would stay there again if the opportunity came up. ##### Heather Stayed 7 nights in Aug 2025 ### 2/10 Terrible #### Herve Sep 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DON'T GO THERE! this place is absolutely NOT WORTH IT! no sea view as advertised on the pictures a narrow staircase to the 3rd floor (NO LIFT) the lobby is located FAR AWAR from the hotel itself There is no natural light in that apartment There is NO HOT WATER water is leaking from the roof SAVE YOUR MONEY. 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