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4.2/5 Very Good
2,191 reviews
"The beach was clean and peaceful. The hotel was clean. The food was delicious. T..."

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Isla Verde Beach
    4 min walk
  • Popular Location
    Carolina Beach
    5 min walk
  • Airport
    San Juan (SJU-Luis Munoz Marin Intl.)
    6 min drive
  • Popular Location
    The Mall of San Juan
    8 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Superior Room, 1 King Bed, View (Laguna View)

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details
  • Club Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, Garden View

    Room Amenities

    • Sleeps 3
    More details
  • Junior Suite, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Room, 2 Double Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Deluxe Room, 2 Double Beds, Garden View

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Double Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Room, Pool View

    Room Amenities

    • Sleeps 2
    More details
  • Club Suite, 1 King Bed, Non Smoking, Pool View

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details

About this area

Carolina

Located on the beach, InterContinental San Juan is in Carolina's Isla Verde neighbourhood, an area with good airport proximity. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Carolina Beach and Isla Verde Beach. Travelling with kids? Consider Punto Verde, or check out an event or a game at Jose Miguel Agrelot Coliseum.

Popular Location

What's nearby

  • Isla Verde Beach - 4 min walk
  • Carolina Beach - 5 min walk
  • Centro Europa - 5 min drive
  • The Mall of San Juan - 8 min drive
  • Jose Miguel Agrelot Coliseum - 13 min drive

Getting around

  • Pinero Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 6 min drive

Restaurants

  • Where to eat
  • Aleli – Pool-view restaurant with a bar offering Italian cuisine. Serves breakfast and dinner daily. Kids' menu available.
  • Ruths Chris Steakhouse – Steakhouse with a bar offering American cuisine. Serves lunch and dinner daily.
  • SAK-I – Restaurant with a bar offering fusion cuisine. Serves lunch and dinner daily.
  • Ocean Breeze – Poolside restaurant with a bar offering Mediterranean cuisine. Serves breakfast, lunch, dinner and light fare daily.

About this property

InterContinental San Juan

Beach spa retreat, walking distance from Isla Verde Beach
Catch some rays at the beach or spend the day relaxing at InterContinental San Juan's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 398 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find balconies, iPod docking stations and 24-hour room service.
InterContinental San Juan offers 398 forms of air-conditioned accommodation with iPod docking stations and minibars. Rooms open to balconies. 42-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 20 per day
Valet parking: USD 25 per day
Extended parking
Parking height restrictions apply
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–noon: USD 27 per person
7 restaurants and 2 coffee shops
2 beach bars, 6 bars/lounges, 1 swim-up bar and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
Full-service spa
Outdoor pool
Playground
Sauna
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free children's club
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space

Outdoors

Beach loungers
Beachfront location
Garden
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Terrace

Spa

6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Hypo-allergenic bedding
Sofa bed king

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

42-inch flat-screen TV
TV channels
iPod dock
premium channels

Food and drink

Coffee/tea maker
Minibar

Outdoor space

Balcony

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 4 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18 per cent of room rate

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 27 per person (approximately)
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 80 (subject to availability)
  • Late check-out fee: USD 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • InterContinental San Juan Resort Carolina
  • InterContinental San Juan Resort
  • InterContinental San Juan Carolina
  • InterContinental Juan Carolin
4.2

Very Good

5 - Excellent
964
4 - Good
821
3 - Okay
262
2 - Mediocre
98
1 - Poor
46
4.3
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

The beach was clean and peaceful. The hotel was clean. The food was delicious. The only downfall was the bed. We reserved a king bed and we were in a double bed.

Stayed 4 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay at this hotel, Staff was friendly, rooms were newly renovated, the pool and jacuzzi were very nice, we spent a lot of time in the jacuzzi. I definitely recommend this place, on my next visit, this is the only place I'll stay. it's close to the airport and I personally feel like its the best looking hotel in the area, I can only judge from the outside. I can't speak for the food sadly because we wanted to experience the local food and not food catered to foreigners so we mostly ate food outside of the Hotel. I do wish they had an all-inclusive option but its not a big deal. room service was all day, literally, if they came and you were still sleeping or not ready for them to come in and clean, they would come back several times throughout the day, we always go new towels and soap etc replaced as needed, you could leave all of your stuff in the room and they did not touch anything, yes they may move it out of the way to clean but they put it back. I had a laptop, pro camera gear, iPad and nothing was stolen, another visiter told me that she left jewelry out and it was not touched. I have to mention this, they are still renovating but that should not stop you from visiting, you won't regret it. nearby: Jetski, para-sailing and other excursions

Stayed 4 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very nice we would be happy to go back very attentive and friendly staff

Stayed 5 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb. 2020

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