Title: Hyatt House San Juan (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=8516762&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt House San Juan Travelers can mix business with pleasure near the Puerto Rico Convention Center, then unwind by the outdoor pool or with a fresh coffee in the café ## Photo gallery for Hyatt House San Juan ![Outdoor pool - Hyatt House San Juan (San Juan)](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/w3837h2556x3y3-18a8b43b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room - Hyatt House San Juan (San Juan)](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/e02dfb17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hyatt House San Juan (San Juan)](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/863932f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, in-room safe, desk - Hyatt House San Juan (San Juan)](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/f5cbc72d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hyatt House San Juan (San Juan)](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/b3b3d597.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hyatt House San Juan is near the Puerto Rico Convention Center and Pan American Pier. Guests enjoy light fare at H Bar, relax in the outdoor pool, and stay connected with high-speed WiFi. The coffee shop offers a casual retreat, and the arcade room provides entertainment. ## Reviews 9.0 Wonderful ## Popular amenities - Pet friendly - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=8516762&PinnedHotelID=8516762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=8516762&PinnedHotelID=8516762&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=8516762&PinnedHotelID=8516762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=8516762&PinnedHotelID=8516762&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=8516762&PinnedHotelID=8516762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=8516762&PinnedHotelID=8516762&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8516762&PinnedHotelID=8516762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8516762&PinnedHotelID=8516762&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 15 of 15 rooms ### View all photos for One Bedroom King Suite ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/6a6c876a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom King Suite 8.8 Excellent 21 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher - 477 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/58f7d8b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.4 Exceptional 26 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Premium bedding Egyptian cotton linens - 320 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Studio Suite King ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/63a95def.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite King 9.2 Wonderful 28 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator Dishwasher - 431 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Guestroom King View ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/1dc93f97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Guestroom King View 9.6 Exceptional 4 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Premium bedding Egyptian cotton linens - 320 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, Bay View (San Juan) ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/4dc5b3bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Bay View (San Juan) 9.0 Wonderful 17 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Premium bedding Egyptian cotton linens - 320 sq ft - Bay view - Sleeps 2 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub ![Fridge, coffee/tea maker](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/9238b9a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Accessible, Bathtub 8.8 Excellent 5 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator Dishwasher - 504 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Bay View (San Juan) ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/04c73f6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Bay View (San Juan) 9.6 Exceptional 8 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher - 477 sq ft - 1 bedroom - Bay view - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Bay View (San Juan) ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/2c732e85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Bay View (San Juan) 9.2 Wonderful 9 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher - 477 sq ft - 1 bedroom - Bay view - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 Bedroom, Bay View (San Juan) ![Suite, 1 Bedroom, Bay View (San Juan)](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/e84b4467.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Bay View (San Juan) 9.0 Wonderful 7 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher - 477 sq ft - 1 bedroom - Bay view - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed) ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/e1ee5401.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Bay View (Den, No Sofabed) 9.2 Wonderful 10 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Premium bedding Egyptian cotton linens Designer toiletries - 320 sq ft - Bay view - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds (Den, No Sofabed) ![Room, 2 Queen Beds (Den, No Sofabed)](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/f42e03df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Den, No Sofabed) 9.2 Wonderful 19 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Premium bedding Egyptian cotton linens Designer toiletries - 320 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Roll-in Shower, Bay View ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/4dc5b3bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Roll-in Shower, Bay View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Egyptian cotton linens - 1 bedroom - Bay view - Sleeps 2 - 1 King Bed ### View all photos for Suite, Roll-in Shower (view) ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/6a6c876a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Roll-in Shower (view) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator Dishwasher Flat-screen TV Premium bedding - Bay view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, Accessible Bathtub, Bay View ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/672a70d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Accessible Bathtub, Bay View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Premium bedding - Bay view - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Suite, Bathtub, Bay View ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8520000/8516800/8516762/672a70d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Bathtub, Bay View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Premium bedding - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-Hyatt-House-San-Juan.h8516762.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-Hyatt-House-San-Juan.h8516762.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.45594%2C-66.08808&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7rjt903Hv0Ko9hw9DwA21TEVLac=) 615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907 #### What's nearby - Sheraton Casino \- 3 min walk \- 0.3 km - Distrito T-Mobile \- 4 min walk \- 0.4 km - Puerto Rico Convention Center \- 7 min walk \- 0.6 km - Pan American Pier \- 9 min walk \- 0.8 km - Escambron Beach \- 17 min walk \- 1.5 km #### Getting around - Hato Rey Station - 5 min drive - Luis Munoz Marin Intl. Airport (SJU) - 11 min drive #### Restaurants - ‪Medalla Arena - ‬6 min walk - ‪Choices Sheraton - ‬6 min walk - ‪Pudge’s Pizza - ‬6 min walk - ‪Patria Yards - ‬4 min walk - ‪Metropol Restaurant & Bar - ‬5 min walk ## About this property ### Hyatt House San Juan Hotel near Distrito T-Mobile Located close to Puerto Rico Convention Center and Pan American Pier, Hyatt House San Juan provides a free breakfast buffet, a grocery/convenience store, and a terrace. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an arcade/game room and dry cleaning/laundry services. You'll also enjoy perks such as: - An outdoor pool - A free area shuttle, self parking (surcharge), and coffee/tea in the lobby - Laundry services, barbecue grills, and a TV in the lobby - Luggage storage, 2 meeting rooms, and a banquet hall - Guest reviews speak highly of the helpful staff and location Room features All 126 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property. More conveniences in all rooms include: - Egyptian cotton sheets and free cribs/infant beds - Designer toiletries, shower/tub combinations, and hair dryers - 42-inch flat-screen TVs with premium channels - Wardrobes/closets, refrigerators, and coffee/tea makers ## Similar properties ![Room, Multiple Beds, Pool View | View from room](https://images.trvl-media.com/lodging/13000000/12340000/12337400/12337352/aacd839c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place San Juan Santurce - Pool - Pet friendly - Waterslide - Free WiFi 9.0 Wonderful 1,440 reviews CA $282 CA $375 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=12337352&PinnedHotelID=12337352&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/42000000/41990000/41984300/41984289/34269d19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft San Juan Santurce - Pool - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 1,141 reviews CA $340 CA $431 total includes taxes & fees Jan 19 - 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Pool - Hot tub - Free WiFi - Restaurant 8.6 Excellent 769 reviews CA $304 CA $399 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=12746&PinnedHotelID=12746&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/50000/48900/48823/c16aa94e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rumbao, a Tribute Portfolio Hotel Old San Juan - Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 1,443 reviews CA $291 CA $375 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=48823&PinnedHotelID=48823&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/76000000/75830000/75830000/75829978/37c8232e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott San Juan Isla Verde Isla Verde - Pool - Breakfast included - Pet friendly - Kids pool 8.8 Excellent 2,320 reviews CA $438 CA $545 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=75829978&PinnedHotelID=75829978&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, sun loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/1000000/800000/793000/792945/414fff73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express San Juan Condado by IHG Condado - Pool - Hot tub - Breakfast included - Free WiFi 8.6 Excellent 1,013 reviews CA $271 CA $355 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=792945&PinnedHotelID=792945&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free area shuttle up to 3 mi - Free beach shuttle - Onsite parking available only on request - Self parking on site (USD 18 per night) - Limited onsite self parking ### Food and drink - Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends - A bar/lounge - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - H Bar ### Things to do - 24-hour gym - Arcade/game room - Billiards/pool table - Outdoor pool - TV in common areas ### Family friendly - Arcade/game room - Free area shuttle - Grocery/convenience store - In-room crib - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 2 meeting rooms ### Outdoors - Barbecue grill - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Ceiling hoist - Elevator (36 inch wide door) - Hardwood flooring in room - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk (30 inches high) ### More - 6 floors - Banquet hall - Built in 2014 - Smoking not allowed ## Room amenities ### Bedroom - Egyptian cotton sheets - Free crib ### Bathroom - Designer toiletries - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - 42-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 6 AM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100 Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 50 lbs per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 49.05 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Self parking fee: USD 18.00 per night - Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and cash Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. Additional taxes apply to daily parking rates at this property. ### We should mention Pool access available from 6:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property ### Property is also known as Hyatt House Hotel San Juan Hyatt House San Juan Hyatt House San Juan Aparthotel Hyatt House Aparthotel Hyatt House San Juan Hotel Hyatt House San Juan San Juan Hyatt House San Juan Hotel San Juan ## Frequently asked questions ### Does Hyatt House San Juan have a pool? ### How much does it cost to stay at Hyatt House San Juan? ### Is Hyatt House San Juan pet-friendly? ### How much is parking? ### What time is check-in at Hyatt House San Juan? ### What time is check-out at Hyatt House San Juan? ### Where is Hyatt House San Juan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hyatt House San Juan Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 699 8 - Good 188 6 - Okay 63 4 - Poor 27 2 - Terrible 31 ## Reviews ### 8/10 Good #### Karen Dec 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good location ##### Karen Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Asma Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, friendly staff, good food and close to the convention centre and cruise port ##### Asma Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Carmen Dec 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean, spacious and comfortable. The staff was very nice. The hotel is located close to the Distrito T Mobil. ##### Carmen Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Marie Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We chose this for location to the cruise port…excellent choice and hotel was very nice ##### Marie Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Laura Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was very close to the cruise port and to other attractions. It was also nice that the free hotel shuttle took us to old San Juan so it was like getting two vacations for the price of one. The room was very spacious and clean and the bed was very comfortable! Also- the free breakfast was not like a regular hotel free breakfast- it was actually delicious! Would definitely recommend a stay here - especially if cruising out of San Juan. ##### Laura Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Michelle Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was excellent. Great location. Perfect for families. Tiny issues with de card keys but everything was solved. ##### Michelle Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### IVETTE Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Inmaculated room, hotel areas. The staff was so nice and with the best aptitude. Excellent service. ##### IVETTE Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Lazina Dec 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great experience. We purchased off buffet breakfast prior to getting there. The breakfast was great and had lots of variety. We also love the stuff. Everyone was friendly and accommodating. His shuttles in the front that go to the city and it’s free I would go back. ##### Lazina Stayed 1 night in Nov 2025 ### 8/10 Good #### Marcia L Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Courteous staff. ##### Marcia L Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Hiram Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, family friendly, Nice Staff ##### Hiram Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kiara Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great customer service from the staff. Room was clean and decently cold (just the way I like it) ##### Kiara Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Sunil Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and a pleasant stay. ##### Sunil Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Carlos Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very kind; excellent service ##### Carlos Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Julanka Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great.Specially Xiomara and the bartender George ##### Julanka Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Obed Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff and friendly. ##### Obed Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Abelardo Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very central location, within walking distance of food and entertainment venues. Super quiet, safe, and the rooms are very spacious, apartment-style. The breakfast even has an omelette station. The staff is very kind; they even helped me print some documents for my work. 100% recommended ![](https://a.travel-assets.com/ugc/hotel-reviews/1e9f7a87-bd01-4a58-a653-809c68c791ef-1761498659099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c7813c02-cbb4-440a-8be2-ad3582da409d-1761498700469.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Abelardo Stayed 1 night in Oct 2025 ### 8/10 Good #### Brian Nov 4, 2025 Liked: Cleanliness, property conditions & facilities Great manager. Surprised upgraded room but the bar staff was overwhelmed due to sold out hotel. ##### Brian Stayed 1 night in Nov 2025 ### 8/10 Good #### Victoria Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities I truly enjoyed almost everything about my stay. The room was spotless, the staff was very friendly, and there were entertainment areas were perfect for spending time with your family and friends. It was also a great place to relax and unwind. The only reason I’m not giving 5 stars is because of the breakfast options. Some items could use more seasoning and a few were a bit cold. Other than that, it was a wonderful experience! ![](https://a.travel-assets.com/ugc/hotel-reviews/ef76b7d6-e7e2-482b-bce4-e69be946b9f0-1763066263646.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3a3c409e-30df-4c07-9965-1b571bb30ee6-1763066272787.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Great area to play with family and friends. Bonus points that they included board games!](https://a.travel-assets.com/ugc/hotel-reviews/a82de7d3-baa4-4612-9efb-6dddb0a84efa-1763066328354.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Very informative!](https://a.travel-assets.com/ugc/hotel-reviews/8e3aed8a-cf74-418b-b4e5-a3eab8a6d82e-1763066413848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Victoria Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Edward Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, amenities and food options ##### Edward Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jehizy Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was able to book my room last minute due to a cancelation on my airbnb due to city emergency of water outage due to a pipe burst in the city. Hyatt has reserved water back up and we were able to have a very comfortable stay. The location was extremely convenient for me, near everything and the courtesy shuttle to Old San Juan was a very pleasant surprise. ##### Jehizy Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Dolores Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff great bar tender !!!! Very clean will be returning! ##### Dolores Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Tori Nov 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was great except the room had a weird smell. Not intolerable, just odd. ##### Tori Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Rochelle Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for family with near options for entertainment. ##### Rochelle Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### David Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities bed comfort was great, excellent location ##### David Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Carlo Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, two restaurants next to hotel, shuttle provided to the beach, clean areas, spacious room. ##### Carlo Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [The Tryst Beachfront Hotel](https://www.expedia.ca/San-Juan-Hotels-The-Tryst-Beachfront-Hotel.h7486924.Hotel-Information) > > [Caribe Hilton](https://www.expedia.ca/San-Juan-Hotels-Caribe-Hilton.h9228.Hotel-Information) > > [Condado Vanderbilt Hotel](https://www.expedia.ca/San-Juan-Hotels-Condado-Vanderbilt-Hotel.h9105241.Hotel-Information) > > [Condado Ocean Club - Adults Only](https://www.expedia.ca/San-Juan-Hotels-Condado-Ocean-Club-Adults-Only.h18567124.Hotel-Information) > > [San Juan Marriott Resort and Stellaris Casino](https://www.expedia.ca/San-Juan-Hotels-San-Juan-Marriott-Resort-And-Stellaris-Casino.h11144.Hotel-Information) > > [La Playita](https://www.expedia.ca/San-Juan-Hotels-La-Playita.h2311761.Hotel-Information) > > [Fairmont El San Juan Hotel](https://www.expedia.ca/San-Juan-Hotels-Fairmont-El-San-Juan-Hotel.h1592.Hotel-Information) > > [The Condado Plaza Hotel](https://www.expedia.ca/San-Juan-Hotels-The-Condado-Plaza-Hilton.h7143.Hotel-Information) > > [Holiday Inn Express San Juan Condado by IHG](https://www.expedia.ca/San-Juan-Hotels-Holiday-Inn-Express-San-Juan-Condado.h792945.Hotel-Information) > > [CasaBlanca Hotel](https://www.expedia.ca/San-Juan-Hotels-CasaBlanca-Hotel.h3009193.Hotel-Information) > > [Dorado Beach, a Ritz-Carlton Reserve](https://www.expedia.ca/San-Juan-Hotels-Dorado-Beach.h5388988.Hotel-Information) > > [Four Seasons Resort and Residence Puerto Rico](https://www.expedia.ca/San-Juan-Hotels-The-St-Regis-Bahia-Beach-Resort.h3800119.Hotel-Information) > > [Hotel Rumbao, a Tribute Portfolio Hotel](https://www.expedia.ca/San-Juan-Hotels-Sheraton-Old-San-Juan-Hotel.h48823.Hotel-Information) > > [The Wave Hotel](https://www.expedia.ca/Vieques-Hotels-The-Wave-Hotel.h13397183.Hotel-Information) > > [Wyndham Grand Rio Mar Rainforest Beach and Golf Resort](https://www.expedia.ca/San-Juan-Hotels-Wyndham-Grand-Rio-Mar-Puerto-Rico-Golf-Beach-Resort.h41642.Hotel-Information) > > [Courtyard by Marriott Isla Verde Beach Resort](https://www.expedia.ca/San-Juan-Hotels-Courtyard-By-Marriott-Isla-Verde-Beach-Resort.h910454.Hotel-Information) > > [La Concha Resort, Puerto Rico, Autograph Collection](https://www.expedia.ca/San-Juan-Hotels-La-Concha-Renaissance-San-Juan-Resort.h1760259.Hotel-Information) > > [Hyatt Regency Grand Reserve Puerto Rico](https://www.expedia.ca/San-Juan-Hotels-Hyatt-Regency-Grand-Reserve-Puerto-Rico.h979694.Hotel-Information) > > [The Royal Sonesta San Juan](https://www.expedia.ca/San-Juan-Hotels-Royal-Sonesta-San-Juan.h289099.Hotel-Information) > > [The Wave Hotel Condado](https://www.expedia.ca/San-Juan-Hotels-The-Wave-Hotel-At-Condado.h12861974.Hotel-Information) > > [El Conquistador Resort](https://www.expedia.ca/San-Juan-Hotels-El-Conquistador-Resort.h447559.Hotel-Information) > > [Hyatt Centric Isla Verde San Juan](https://www.expedia.ca/San-Juan-Hotels-Verdanza-Hotel-San-Juan.h1160241.Hotel-Information) > > [Embassy Suites by Hilton San Juan Hotel & Casino](https://www.expedia.ca/San-Juan-Hotels-Embassy-Suites-By-Hilton-San-Juan-Hotel-Casino.h54367.Hotel-Information) ### Flights > [Flights from Abbotsford (YXX) to Edmonton International Airport (YEG)](https://www.expedia.ca/lp/flights/yxx/yeg/abbotsford-to-edmonton) > > [Flights from Richmond (YVR) to Narita (NRT)](https://www.expedia.ca/lp/flights/yvr/nrt/vancouver-to-tokyo) > > [Flights from Sidney (YYJ) to Edmonton International Airport (YEG)](https://www.expedia.ca/lp/flights/yyj/yeg/victoria-to-edmonton) > > [Flights from Mississauga (YYZ) to Cairo (CAI)](https://www.expedia.ca/lp/flights/yyz/cai/toronto-to-cairo) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines)