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Overview of Fortaleza Suites

Photo gallery

Featured Image
Balcony
Balcony
TV
Free WiFi, bed sheets
Entire apartment

Fortaleza Suites

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Outdoor Space
  • Room service

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationPort of San Juan5 min walk
    Popular LocationSan Juan Gate8 min walk
    Popular LocationCastillo San Felipe del Morro18 min walk
    AirportSan Juan (SJU-Luis Munoz Marin Intl.)15 min drive

Choose dates to view prices

Presidential Suite

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Queen Beds

San Sebastian Suite

  • Studio
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

Basic Room (Plaza de Armas)

5/5 guest room rating
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Luna (Interior View)

3.9/5 guest room rating
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

San Jose (Interior Room)

3.8/5 guest room rating
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

San Justo (Interior Room)

No guest room rating
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

La Princesa (Interior Room)

4.3/5 guest room rating
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

San Geronimo (Interior Room)

4.2/5 guest room rating
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Sol (Interior View)

5/5 guest room rating
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Fortaleza Suite

5/5 guest room rating
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Queen Beds

Plaza Colon

3.8/5 guest room rating
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

San Cristobal Suite

  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds

San Felipe (Interior Room)

No guest room rating
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

About this area

San Juan

Located in San Juan, Fortaleza Suites is in the city center and near the beach. San Juan Gate and Pan American Pier are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Guests love the property's quiet location.
Popular Location

What's nearby

  • Pier 1 - 4 min walk
  • Pier 3 - 4 min walk
  • Port of San Juan - 5 min walk
  • San Juan Gate - 8 min walk
  • Castillo San Felipe del Morro - 18 min walk

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • Raíces — 3 min walk
  • Casa Cortés ChocoBar — 3 min walk
  • Carli's — 4 min walk
  • Triana Tapas & Flamenco — 4 min walk
  • Señor Frogs — 4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Fortaleza Suites

3.5-star San Juan apartments in Old San Juan, walk to Port of San Juan
Along with concierge services, this smoke-free apartment building has express check-out and free WiFi in public areas. Each apartment offers free WiFi, room service, and a TV with cable channels.
Fortaleza Suites offers 10 accommodations with complimentary toiletries. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Internet

  • Free WiFi

Dining

  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • TV with cable service

Outdoor areas

  • Terrace

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • No elevators
  • Roll-in shower
  • Upper floors accessible by stairs only
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Luggage storage
  • Front desk (limited hours)

Location highlights

  • In the city center
  • In the historical district

Things to do

  • Bicycle rentals nearby

General

  • 10 rooms

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:00 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 300 out of 602 reviews
5 - Excellent 50%
Rating 4 - Good. 181 out of 602 reviews
4 - Good 30%
Rating 3 - Okay. 77 out of 602 reviews
3 - Okay 13%
Rating 2 - Poor. 26 out of 602 reviews
2 - Poor 4%
Rating 1 - Terrible. 18 out of 602 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación y excelente atención del Front desk. Súper amables
Stayed 3 nights in May 2021

1/5 Terrible

Travelled with partner
Disliked: Amenities
Room was terrible , tiny size room Television didn’t work , staff couldn’t get it working Very very noisey at night , after hours . Couldn’t sleep because of all the noice other guest were making . Room was like a room in an apartment so you can hear stomping , music playing people laughing talking at 2am I’m the morning Overall stay was TERRIBLE
Stayed 2 nights in May 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It would have been great if the water heater would work properly. I traveled with small children and we all got sick because the water was too cold. My baby cried so badly, but she needed to shower. It always took about 30 min for the water to warm up and the last night it did not work at all.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel was clean and staff was helpful. Will definitely stay again in future.
Stayed 4 nights in Apr 2021

5/5 Excellent

Stayed 4 nights in Apr 2021