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Reviews

4.2 / 5Very Good
584 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Isla Verde Beach
    7 min walk
  • Popular Location
    Carolina Beach
    7 min walk
  • Airport
    San Juan (SJU-Luis Munoz Marin Intl.)
    6 min drive
  • Popular Location
    The Mall of San Juan
    8 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room, 2 Queen Beds, Balcony

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed (View)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 2 Queen Beds (View)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Fairmont, Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Fairmont, Room, 2 Queen Beds

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Suite, 1 Bedroom (1 King Bed)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Junior Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Villa, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Villa, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Villa, 2 Queen Beds (Pool)

    Room Amenities

    • Sleeps 4
    More details
  • Superior Villa, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds)

    Room Amenities

    • City view
    • Sleeps 8
    More details

About this area

Carolina

Located on the beach, Fairmont El San Juan Hotel is in Carolina's Isla Verde neighbourhood, an area with great airport proximity. San Juan Gate and Pan American Pier are notable landmarks, and the area's natural beauty can be seen at Carolina Beach and Isla Verde Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.

Popular Location

What's nearby

  • Isla Verde Beach - 7 min walk
  • Carolina Beach - 7 min walk
  • Centro Europa - 6 min drive
  • The Mall of San Juan - 8 min drive
  • Jose Miguel Agrelot Coliseum - 12 min drive

Getting around

  • Pinero Station - 9 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Cana by Juliana Gonzalez – Restaurant with a bar offering Caribbean cuisine. Open daily.
  • El Bistro – Serves breakfast and light fare daily.
  • Chandelier Bar – Serves light fare daily.
  • Wine Bar – Open daily.

About this property

Fairmont El San Juan Hotel

Upscale resort on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Fairmont El San Juan Hotel's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 388 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts such as pillowtop beds and pillow menus. Other amenities available to guests include 24-hour room service, fridges and espresso makers.
Fairmont El San Juan Hotel offers 388 forms of air-conditioned accommodation with espresso makers and a safe. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Carolina resort provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi, Wired Internet (USD 14.95)

Parking and public transport

Self parking: USD 22.30 per day
Valet parking: USD 28 per day

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 30 for adults and USD 20 for children
4 restaurants and 1 coffee shop/cafe
3 poolside bars, 6 bars/lounges and 1 beach bar
24-hour room service

Things to do

24-hour fitness centre
4 outdoor pools
2 outdoor tennis courts
Aerobics classes
Beach volleyball
Evening entertainment
Full-service spa
Motorised watercraft
Nightclub
Shopping
Snorkelling
Tennis
Volleyball
Yoga classes

Family friendly

4 outdoor pools
Dry-cleaning service
Free cots/infant beds
Free rollaway/extra beds
In-room childcare (surcharge)
Laundry facilities
Fridge

Conveniences

ATM/banking services
Ballroom
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
German
Portuguese
Russian
Spanish

Business services

3 meeting rooms
Business centre
Conference space (40000 square feet)

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Free rollaway beds
Pillow menu
Pillow-top mattress

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

50-inch LED TV
TV channels
pay films
premium channels

Food and drink

Espresso maker
Free bottled water
Fridge

More

Connecting rooms available
Free local calls
Free newspapers
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in between 4 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Pets

  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18 per cent of room rate
The resort fee includes:
  • Pool access
  • Beach access
  • Beach towels
  • Health club access
  • Fitness centre access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 30 for adults and USD 20 for children (approximately)
  • Fee for wired Internet in public areas: USD 14.95 (rates may vary)
  • Self-parking fee: USD 22.30 per day (in/out privileges)
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 21 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • El San Juan Hotel Curio Collection Hilton Carolina
  • El San Juan Hotel Curio Collection Hilton
  • El San Juan Curio Collection Hilton Carolina
  • Juan Curio Collection Hilton
4.2

Very Good

5 - Excellent
317
4 - Good
150
3 - Okay
65
2 - Mediocre
25
1 - Poor
27
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view of the beach and ocean from my room was great.

Stayed 5 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My room rate was over priced, Staff service at the pool was very good.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La estancia fue excelente. La comida buenísima. Las habitaciones súper limpias.

Stayed 2 nights in Feb. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Feb. 2020

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