[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Cacique by Otium Condo with free parking, near Carolina Beach ![Comfort Apartment](https://images.trvl-media.com/lodging/105000000/104950000/104940400/104940328/c00d3038.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Comfort Apartment | Private kitchen](https://images.trvl-media.com/lodging/105000000/104950000/104940400/104940328/57fa9957.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Apartment | Living area](https://images.trvl-media.com/lodging/105000000/104950000/104940400/104940328/c2ba29ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Apartment | Living area](https://images.trvl-media.com/lodging/105000000/104950000/104940400/104940328/2a3fb2a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Apartment | Living area](https://images.trvl-media.com/lodging/105000000/104950000/104940400/104940328/6b87cc95.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to Carolina Beach, Cacique by Otium provides amenities like a garden. Stay connected with free in-room WiFi. 6.6 ## Popular amenities - Pet-friendly - Kitchen - Parking included - Air conditioning - Outdoor space - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=104940328&PinnedHotelID=104940328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=104940328&PinnedHotelID=104940328&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=104940328&PinnedHotelID=104940328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=104940328&PinnedHotelID=104940328&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=104940328&PinnedHotelID=104940328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=104940328&PinnedHotelID=104940328&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=104940328&PinnedHotelID=104940328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=104940328&PinnedHotelID=104940328&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ![Comfort Apartment](https://images.trvl-media.com/lodging/105000000/104950000/104940400/104940328/3cce9608.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Separate dining area Air conditioning Kitchen Refrigerator Dishwasher Smart TV Down duvet Separate bedroom - 533 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Comfort Apartment](https://images.trvl-media.com/lodging/105000000/104950000/104940400/104940328/d7309159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Separate dining area Air conditioning Kitchen Refrigerator Dishwasher Smart TV Down duvet Separate bedroom - 600 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Comfort Apartment](https://images.trvl-media.com/lodging/105000000/104950000/104940400/104940328/4f927650.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Separate dining area Air conditioning Kitchen Refrigerator Dishwasher Smart TV Down duvet Separate bedroom - 739 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Comfort Apartment](https://images.trvl-media.com/lodging/105000000/104950000/104940400/104940328/8fbc227d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Separate dining area Air conditioning Kitchen Refrigerator Dishwasher Smart TV Down duvet 2 bedrooms - 900 sq ft - 2 bedrooms - City view - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ## You may also like Ad ![Beach nearby, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/1000000/70000/63500/63448/605e1c94.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites San Juan Isla Verde - 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Pool - Hot tub - Pet-friendly - Kids pool 8.4 Very good 637 reviews CA $267 CA $355 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Humacao-Hotels-Wyndham-Palmas-Beach-Golf-Resort.h30078988.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=553248635209644367&destination=San Juan (and vicinity)&destType=MARKET&latLong=18.465771,-66.115735&searchId=3fe796ee-3152-4ff5-b515-4cbe17232b36&top_cur=CAD) Ad ![Beach nearby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/25300/25215/4072791b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel by Marriott San Juan Condado Condado - Pool - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,173 reviews CA $258 CA $350 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/San-Juan-Hotels-AC-Hotel-By-Marriott-San-Juan-Condado.h25215.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=553248635209644367&destination=San Juan (and vicinity)&destType=MARKET&latLong=18.465771,-66.115735&searchId=3fe796ee-3152-4ff5-b515-4cbe17232b36&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-Cacique-By-Otium.h104940328.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-Cacique-By-Otium.h104940328.Hotel-Information) ## About the area Santurce, a neighborhood in San Juan, is home to Cacique by Otium. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium. [Visit our San Juan travel guide](https://www.expedia.ca/San-Juan.dx3179) [View more Condo rentals in San Juan](https://www.expedia.ca/San-Juan-Condos.d553248635209644367-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.45065%2C-66.04298&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6mmEitL_dGbZGxoENOC5R4yZf8c=) 2318 Calle Cacique, San Juan, San Juan, 00913 ### What's nearby - Carolina Beach - 13 min walk - 1.1 km - Isla Verde Beach - 2 min drive - 1.4 km - Casino del Mar at La Concha Resort - 4 min drive - 4.3 km - Jose Miguel Agrelot Coliseum - 5 min drive - 4.5 km - Condado Beach - 6 min drive - 6.3 km ### Getting around - Domenech Station - 7 min drive - Luis Munoz Marin Intl. Airport (SJU) - 17 min drive ### Restaurants - ‪Bistro Cafe - ‬20 min walk - ‪787 Coffee Co. - ‬19 min walk - ‪Musica Bar and Lounge - ‬5 min walk - ‪Randy's BBQ - ‬10 min walk - ‪Donostia - ‬14 min walk ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Cacique by Otium Condo with free parking, near Carolina Beach Concierge services, a garden, and free self parking are available at this smoke-free condo building. WiFi in public areas is free. Each condo provides a Smart TV with digital channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and a down comforter. Cacique by Otium offers 4 air-conditioned accommodations with coffee/tea makers. Beds feature down comforters. Accommodations at this 4-star condo have kitchens with refrigerators, microwaves, separate dining areas, and dishwashers. Bathrooms include showers. This San Juan condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch Smart televisions come with digital channels. ## Similar properties ![Beach nearby](https://images.trvl-media.com/lodging/37000000/36420000/36413200/36413106/984869e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pelican Poshtel Isla Verde - Pet-friendly - Free WiFi - Air conditioning - Housekeeping 6.8 1,059 reviews CA $143 CA $156 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=36413106&PinnedHotelID=36413106&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/104000000/103140000/103135200/103135186/e7a5e6eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Patio Elba Boutique Hotel Santurce - Pool - Hot tub - Kitchen - Pet-friendly 9.0 Wonderful 226 reviews CA $173 CA $189 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=103135186&PinnedHotelID=103135186&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand](https://images.trvl-media.com/lodging/1000000/980000/978700/978613/381434c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del Caribe Inn Condado - 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Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1082589&PinnedHotelID=1082589&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/12000000/11810000/11803400/11803336/747f3c8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Star of the Olympus Santurce - Kitchen - Pet-friendly - Parking included - Free WiFi 7.8 Good 73 reviews CA $141 CA $217 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=11803336&PinnedHotelID=11803336&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment (3 Bedrooms) | Exterior](https://images.trvl-media.com/lodging/103000000/102750000/102744600/102744517/5a7ed08b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condado by Otium Condado - Kitchen - Pet-friendly - Free WiFi - Air conditioning 7.6 Good 64 reviews CA $107 CA $370 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=102744517&PinnedHotelID=102744517&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/1000000/20000/12800/12746/015288f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condado Palm Inn San Juan, Tapestry Collection by Hilton Condado - Pool - Hot tub - Free WiFi - Restaurant 8.6 Excellent 683 reviews CA $201 CA $287 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=12746&PinnedHotelID=12746&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the condo: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Free uncovered self parking on site ### Kitchen - Cleaning supplies - Coffee/tea maker - Dishwasher - Freezer - Microwave - Paper towels - Refrigerator ### Bedrooms - Bedroom - Bedsheets provided - Down comforter ### Bathroom - 1 private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area ### Entertainment - 50-inch smart TV with digital channels ### Outdoor areas - Garden - Walkway to water ### Comfort - Air conditioning ### Pets - Pet friendly - Welcoming dogs only - Fee: USD 150 per pet per stay - Service animals exempt from fees ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Concierge services - Guidebooks - Local maps - Restaurant dining guides - Virtual front desk ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 4 units - Garden ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests can access their accommodation through a private entrance A virtual front desk provides assistance to guests ### Access methods Lockbox, private entrance ### Pets Pets allowed for an extra charge of USD 150 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 150 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Property Registration Number 204683 ### We should mention This property does not have elevators ### Property is also known as Cacique by Otium Condo Cacique by Otium San Juan Cacique by Otium Condo San Juan ## Frequently asked questions ### Is Cacique by Otium pet-friendly? > Yes, dogs are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees. ### How much does it cost to stay at Cacique by Otium? > As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at Cacique by Otium on Oct 16, 2025 start from CA $149.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/San-Juan-Hotels-Cacique-By-Otium.h104940328.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Cacique by Otium? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Cacique by Otium? > Check-in start time: 4:00 PM; Check-in end time: anytime. ### What time is check-out at Cacique by Otium? > Check-out is at 11:00 AM. ### Where is Cacique by Otium located? > Located in Santurce, this condo building is within a 15-minute walk of Playa Ultimo Trolley and Carolina Beach. Condado Beach and Casino del Mar at La Concha Resort are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cacique by Otium Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 8 8 - Good 9 6 - Okay 2 4 - Poor 6 2 - Terrible 6 ### 7.2/10 Cleanliness ### 6.8/10 Amenities ### 6.6/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 2/10 Terrible #### Luis Aug 3, 2025 Disliked: Amenities Espero que hagan rembolso de dinero ya que no pude hacer el check in y no pude entrar y mucho menos llenar el formuñario optium ##### Luis Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sonia Feb 18, 2025 Liked: Cleanliness, room comfort, communication Clean and safe place. ##### Sonia Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Sheree Jul 20, 2024 Liked: Cleanliness, property conditions & facilities, communication Loved our stay! Cannot wait to come stay again ##### Sheree Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Jenie L. Sep 2, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Such a great place loved it I will definitely book again ##### Jenie L. Stayed 3 nights in Aug 2024 ### 8/10 Good #### kimberly Mar 2, 2025 Liked: Amenities, communication The property could be renovated a bit. Everything was really nice. The instructions to enter were pretty clear. The place was clean when we got there ##### kimberly Stayed 3 nights in Feb 2025 ### 8/10 Good #### Maria Esther Sep 1, 2024 Liked: Cleanliness, amenities, communication The staff are attentive to any concern's that occurred during the stay. A nice place to enjoy with the family. Convenient to nearby places and beaches :) ##### Maria Esther Stayed 7 nights in Aug 2024 ### 8/10 Good #### Akshat Jan 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Location is in a gated community. Near market and beaches!! ##### Akshat Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Vicente Jul 1, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The property was close to the beach that was a big plus and very safe ##### Vicente Stayed 14 nights in Jun 2024 ### 10/10 Excellent #### Jack Ching-Hwa Oct 29, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Gated communities. Easy access to beaches, major freeways, scenic sites and shopping malls with rental car. ##### Jack Ching-Hwa Stayed 7 nights in Oct 2024 ### 4/10 Poor #### TASHEIKA Mar 10, 2025 Liked: Communication Disliked: Cleanliness, property conditions & facilities There were stains on the mattress. I didn’t a double bed . They’re ants everywhere. The pool was dirty. ##### TASHEIKA Stayed 3 nights in Mar 2025 ### 8/10 Good #### Cedrick Aug 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place to visit, The swimmingpool was too clean, but the beach is right there. I'd do it again. I felt at home. ##### Cedrick Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Christopher Jul 7, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Safe gated community ##### Christopher Stayed 3 nights in Jul 2024 ### 8/10 Good #### Eric Jul 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication It is close to the beach ⛱️. The only thing that might be considered a negative is you need a car to get to everything. You need that in Puerto Rico period. It is a very nice clean place to stay. ##### Eric Stayed 7 nights in Jul 2024 ### 2/10 Terrible #### Marilex Feb 16, 2025 Disliked: Cleanliness, property conditions & facilities, communication This property should not be identified as a hotel. It should be identified as a motel. The beds are stained. The property isn't maintained. The pool is dirty and has algae. The walls are chipping. The shower has mold. The bed frame borders are all stained and very visible. ##### Marilex Stayed 4 nights in Feb 2025 ### 8/10 Good #### Jose Aug 3, 2024 Liked: Property conditions & facilities, communication Disliked: Amenities Lost use of water for 2 days unable to shower had to rent another hotel ##### Jose Stayed 6 nights in Jul 2024 ### 8/10 Good #### Catherine Aug 17, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Security was great and location wasn’t bad at all…it’s near San Juan district of stores and restaurants only 37 min away from luquillo beach we was comfortable and felt safe. My only issue was that when it heavy rained water started coming in through the walls. Besides that everything went smoothly and communication with the property management was on point. ##### Catherine Stayed 5 nights in Aug 2024 ### 4/10 Poor #### Verified traveller Feb 13, 2025 Liked: Cleanliness, room comfort Disliked: Communication #### Not a great stay. Had problems with digital lock upon arrival switched to another unit had no problem with lock. In 2 days switched to original unit again lock problems. Finally replaced lock no more problems. One problem solved another arises, no hot water in shower. Bathroom sink and kitchen sink had hot water. Was supposed to be fixed next day same problem that night no hot water in shower. Told they would check next day, to late I was leaving that day. ##### Verified traveller Stayed 4 nights in Feb 2025 ### 4/10 Poor #### Matthew Aug 17, 2024 Disliked: Property conditions & facilities, communication DO NOT STAY AT THIS DUMP!!!! Parking lot is littered with paint chips and loose asphalt and tracks into the unit and your car Windows do not open anywhere in the unit The photos show a ceiling fan in each room and upon arrival there is no fans anywhere in the unit. We requested stand fans and they don’t have them. The advertising for the unit at 2318 calle cacique in San Juan is misrepresenting. We had multiple issues while staying here. My family came on vacation with our children. It was their first time on a vacation below I will put a timeline of the situation we had. We stayed here August 5th, 2024 to August 15th, 2024 ten days of misery with no accommodation from odium. August 7th we mentioned to otium that the toilet would not flush and was not holding water in the tank. (We should not have to take the cover off the back of the toilet to flush it.) they said it would be looked at. Finally on august 13th someone asks to enter the unit, my child was in the hospital overnight and we declined, they never followed up the next day mysteriously they must have thought it fixed itself August 11th we put in a request to have the air conditioner in the living room looked at because it was not blowing cold, (old outdated unit) which by the way you better hope it doesn’t rain hard because you will wake up to a puddle on the floor in the living room. Otium said they would send someone to look, nobody ever showed. We dealt with it. August 14th we got stuck outside the gate bec ##### Matthew Stayed 10 nights in Aug 2024 ### 2/10 Terrible #### Kevin Aug 28, 2024 Disliked: Amenities, communication Reservation for 5 guests but only 2 comforters. Futon in the living room was intolerable with pieces of wood piercing through the fabric. Community pool is constantly covered in debris and had a slimy dirty bottom. Not enough cups or dishes for 5 guests. Shower head is broken, pops off when water turns on and we were basically left to shower with a hose. Electricity went out 3 times on separate days, twice for several hours. There was no running water for part of one day. Lack of electricity and water meant we couldn’t cook, clean (the handful of dishes available), or do laundry. We rented a “comfort” apartment intending on cooking for ourselves but ended up having to go out to eat more than planned. When we contacted management about issues their only response was that they “care about your comfort and satisfaction” and that they were “monitoring the situation” but never actively did anything to assist us besides customer service type email messages. We sat in the dark watching the units around us enjoy the use of their generators and listened to the low battery beep from the empty apartment downstairs. When the AC was out we could not open the windows because there are no screens to keep out the mosquitos and lizards. Gated community the unit is in is a weird mix of newly renovated upscale properties, and abandoned units. This particular unit is significantly closer to the abandoned side. Would have left after 2nd night of 7 if we could have secured a refund. Not normal PR ##### Kevin Stayed 7 nights in Aug 2024 ### 6/10 Okay #### Verified traveller Mar 10, 2025 Liked: Communication ##### Verified traveller Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Willie Mar 4, 2025 Disliked: Property conditions & facilities ##### Willie Stayed 4 nights in Feb 2025 ### 2/10 Terrible #### Jose Jan 23, 2025 Disliked: Room comfort ##### Jose Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Zaeliff Oct 23, 2024 Liked: Cleanliness, property conditions & facilities, communication ##### Zaeliff Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### GRETA PAOLA RENGIFO Sep 18, 2024 Liked: Cleanliness ##### GRETA PAOLA RENGIFO Stayed 6 nights in Aug 2024 ### 8/10 Good #### Mauricio Aug 6, 2024 Liked: Cleanliness, communication ##### Mauricio Stayed 5 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Hyatt Vacation Club at Hacienda del Mar, Dorado](https://www.expedia.ca/Vega-Alta-Hotels-Hyatt-Vacation-Club-At-Hacienda-Del-Mar.h901912.Hotel-Information) > > [The Tryst Beachfront Hotel](https://www.expedia.ca/San-Juan-Hotels-The-Tryst-Beachfront-Hotel.h7486924.Hotel-Information) > > [Caribe Hilton](https://www.expedia.ca/San-Juan-Hotels-Caribe-Hilton.h9228.Hotel-Information) > > [Condado Vanderbilt Hotel](https://www.expedia.ca/San-Juan-Hotels-Condado-Vanderbilt-Hotel.h9105241.Hotel-Information) > > [El Conquistador Resort](https://www.expedia.ca/San-Juan-Hotels-El-Conquistador-Resort.h447559.Hotel-Information) > > [Courtyard by Marriott Isla Verde Beach Resort](https://www.expedia.ca/San-Juan-Hotels-Courtyard-By-Marriott-Isla-Verde-Beach-Resort.h910454.Hotel-Information) > > [La Concha Resort, Puerto Rico, Autograph Collection](https://www.expedia.ca/San-Juan-Hotels-La-Concha-Renaissance-San-Juan-Resort.h1760259.Hotel-Information) > > [La Playita](https://www.expedia.ca/San-Juan-Hotels-La-Playita.h2311761.Hotel-Information) > > [Fairmont El San Juan Hotel](https://www.expedia.ca/San-Juan-Hotels-Fairmont-El-San-Juan-Hotel.h1592.Hotel-Information) > > [The Condado Plaza Hotel](https://www.expedia.ca/San-Juan-Hotels-The-Condado-Plaza-Hilton.h7143.Hotel-Information) > > [Holiday Inn Express San Juan Condado by IHG](https://www.expedia.ca/San-Juan-Hotels-Holiday-Inn-Express-San-Juan-Condado.h792945.Hotel-Information) > > [Condado Ocean Club - Adults Only](https://www.expedia.ca/San-Juan-Hotels-Condado-Ocean-Club-Adults-Only.h18567124.Hotel-Information) > > [Verdanza Hotel](https://www.expedia.ca/San-Juan-Hotels-Verdanza-Hotel-San-Juan.h1160241.Hotel-Information) > > [Embassy Suites by Hilton San Juan Hotel & Casino](https://www.expedia.ca/San-Juan-Hotels-Embassy-Suites-By-Hilton-San-Juan-Hotel-Casino.h54367.Hotel-Information) > > [The St. Regis Bahia Beach Resort, Puerto Rico](https://www.expedia.ca/San-Juan-Hotels-The-St-Regis-Bahia-Beach-Resort.h3800119.Hotel-Information) > > [Hotel Rumbao, a Tribute Portfolio Hotel](https://www.expedia.ca/San-Juan-Hotels-Sheraton-Old-San-Juan-Hotel.h48823.Hotel-Information) > > [The Wave Hotel](https://www.expedia.ca/Vieques-Hotels-The-Wave-Hotel.h13397183.Hotel-Information) > > [Wyndham Grand Rio Mar Rainforest Beach and Golf Resort](https://www.expedia.ca/San-Juan-Hotels-Wyndham-Grand-Rio-Mar-Puerto-Rico-Golf-Beach-Resort.h41642.Hotel-Information) > > [Hotels in Goderich](https://www.expedia.ca/Goderich-Hotels.d181877.Travel-Guide-Hotels) > > [San Juan Marriott Resort and Stellaris Casino](https://www.expedia.ca/San-Juan-Hotels-San-Juan-Marriott-Resort-And-Stellaris-Casino.h11144.Hotel-Information) > > [Hyatt Regency Grand Reserve Puerto Rico](https://www.expedia.ca/San-Juan-Hotels-Hyatt-Regency-Grand-Reserve-Puerto-Rico.h979694.Hotel-Information) > > [The Royal Sonesta San Juan](https://www.expedia.ca/San-Juan-Hotels-Royal-Sonesta-San-Juan.h289099.Hotel-Information) > > [The Wave Hotel at Condado](https://www.expedia.ca/San-Juan-Hotels-The-Wave-Hotel-At-Condado.h12861974.Hotel-Information) > > [Hotels in Seattle](https://www.expedia.ca/Seattle-Hotels.d178307.Travel-Guide-Hotels) > > [CasaBlanca Hotel](https://www.expedia.ca/San-Juan-Hotels-CasaBlanca-Hotel.h3009193.Hotel-Information) > > [Dorado Beach, a Ritz-Carlton Reserve](https://www.expedia.ca/San-Juan-Hotels-Dorado-Beach.h5388988.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yyc/yyz/calgary-to-toronto) > > [Flights from London (YXU) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yxu/yvr/london-to-vancouver) ### Packages > [Blue Mountain Ski Resort](https://www.expedia.ca/Blue-Mountain-Ski-Resort-The-Blue-Mountains.d6055441.Vacation-Attraction)