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Ciqala Suites Hotel

4.0 star property
Hotel with free breakfast, a short walk to Sheraton Casino

Choose dates to view prices

Photo gallery for Ciqala Suites Hotel

Terrace/patio
Suite, 1 Bedroom | Living area
Terrace/patio
Front of property
The Signature Suite
Near Condado Beach, CIQALA Luxury Suites offers a tranquil retreat with a poolside bar and rooftop terrace. Savor the Caribbean cuisine at Our SP Floor Lounge, enjoy free breakfast, and unwind in the outdoor pool surrounded by sun loungers. With multilingual staff and helpful tour assistance nearby attractions are within reach.
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Parking included
  • Room service

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
HDTV
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

7.4 out of 10
Good
(12 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
Premium bedding
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite

The Signature Suite

8.2 out of 10
Very good
(10 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

8.0 out of 10
Very good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
HDTV
  • 1700 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Memory foam bed
  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Santurce, a neighborhood in San Juan, Ciqala Suites Hotel is in the entertainment district and near the beach. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium.
Visit our San Juan travel guideOpens in a new window
Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908

What's nearby

  • Puerto Rico Convention Center - 11 min walk - 0.9 km
  • Distrito T-Mobile - 12 min walk - 1.0 km
  • Pan American Pier - 17 min walk - 1.4 km
  • Condado Beach - 20 min walk - 1.7 km
  • Casino del Mar at La Concha Resort - 2 min drive - 1.5 km

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Choices Sheraton - ‬11 min walk
  • ‪Esquina Watusi - ‬8 min walk
  • ‪El Nie Bar - ‬12 min walk
  • ‪Las Palmas Bar & Rest - ‬9 min walk
  • ‪La Isla - ‬4 min walk

About this property

Ciqala Suites Hotel

Upscale hotel near Puerto Rico Convention Center
Close to Condado Beach and Pan American Pier, Ciqala Suites Hotel provides free cooked-to-order breakfast, a poolside bar, and a rooftop terrace. The on-site Caribbean cuisine restaurant, Our SP Floor Lounge, features ocean views and al fresco dining. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Beach umbrellas, tour/ticket assistance, and concierge services
  • A front-desk safe, luggage storage, and an elevator
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Free toiletries and hair dryers
  • HDTVs with cable channels
  • Microwaves, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

Does Ciqala Suites Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Ciqala Suites Hotel?

As of Aug 24, 2025, prices found for a 1-night stay for 2 adults at Ciqala Suites Hotel on Sept 23, 2025 start from CA $188.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ciqala Suites Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Ciqala Suites Hotel?

Self parking is free at this property.

What time is check-in at Ciqala Suites Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at Ciqala Suites Hotel?

Check-out is at 11 AM.

Where is Ciqala Suites Hotel located?

Located in Santurce, this hotel is within a 10-minute walk of Conservatory of Music of Puerto Rico and Sheraton Casino. Puerto Rico Convention Center and Pan American Pier are also within 15 minutes.

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Ciqala Suites Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 455 out of 1005 reviews
Rating 8 - Good. 215 out of 1005 reviews
Rating 6 - Okay. 108 out of 1005 reviews
Rating 4 - Poor. 87 out of 1005 reviews
Rating 2 - Terrible. 140 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the roof was very good
Stayed 1 night in Aug 2025

10/10 Excellent

leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent I would give the staff 1000/10 if I could!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to everything we wanted to do, had complimentary breakfast delivered every morning and parking was easily accessible.
Stayed 3 nights in Jul 2025

10/10 Excellent

YESSENIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel the manager and Angie front desk service are amazing, thank you for making our stay unforgettable. Can't wait to come again and stay at this hotel they are near by to restaurants, 12 mins from the mall La Plaza that carries everything and 15 mins from old San Juan. You would love to stay here!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with great amenities. Room was super spacious with a kitchenette and spa bathtub that my enjoyed a lot. Will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with in walking Distance of some restaurants and stores. Hotel was clean and had a nice infinity pool
Stayed 5 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I just spend on night here but everything from check in to the complimentary breakfast has bean excellent. I would stay here again and gladly recommend for anyone to stay here.
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for a last minute trip. The stay was great, breakfast was brought to the room daily. The food was good. The pool area is small and around the restaurant area, good for wading only. Overall it was a great experience
Stayed 4 nights in Aug 2025

10/10 Excellent

SeDeris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a hidden gem, rooftop restaurant/pool was the highlight of the stay, staff was amazing, will come back time
Stayed 5 nights in May 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
went on a girls trip, just me and my best friend and was safe. front staff were really nice & welcoming. room was very spacious, had really cool A/C, big clean bathroom, and even left us drinks and snacks in our fridge. We had a little small kitchen as well. Breakfast was free as well, 6/10 taste wise. Cleaning lady very nice
Stayed 6 nights in Aug 2025

10/10 Excellent

Teresa Jesus Mora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and welcoming place, close to all atractions and point of interest. We were upgraded to VIP, exelent beautiful place, exelent view, all accomotations and comfort included.
Stayed 3 nights in Jun 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon I booked the hotel I received a welcome message from them. I was able to checking online with not problem. There is a 24/7 front desk service. I received my complimentary breakfast which I was very pleased. The breakfast service was excellent and the food was delicious. The free parking is a plus. I feel save walking around, during the day.
Stayed 3 nights in Aug 2025

8/10 Good

Christian Casado

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Emily Diaz

Liked: Cleanliness, amenities, property conditions & facilities
It is an excellent spot for short stays or getaways. Very nice, and clean.
Stayed 2 nights in May 2025

2/10 Terrible

Chimaobi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
$103 hidden services fee upon arrival
Stayed 4 nights in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty, clean good service great food
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind. The suites are great and the bathroom is big.
Stayed 2 nights in Apr 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Mar 2025

10/10 Excellent

Enmanuel

Liked: Cleanliness, property conditions & facilities
I recently stayed at the Ciqala Hotel in Puerto Rico over the weekend and had a great experience. The room service was excellent—prompt and attentive to every detail. Breakfast each morning was amazing, with a great variety of fresh and delicious options. The staff went above and beyond to make sure everything was perfect throughout my stay. Highly recommend this hotel for anyone looking for comfort, great service, and a welcoming atmosphere in San Juan!
Stayed 3 nights in May 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,convinces
Stayed 2 nights in May 2025

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
The property was easy to find and the people at the front desk were friendly and super helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

We stay here several times a year. Love their room with separate living area. Comfortable bed, cozy covers. Very clean. Great service. Thanks for your assistance Paola B and Pablo!
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a small Boutique hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Brunilda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 1 night in Jan 2025