2 outdoor pools, sun loungers

Reviews of Dreams Las Mareas Costa Rica - All Inclusive

4.5 out of 5
Dreams Las Mareas Costa Rica - All Inclusive
Playa El Jobo, La Cruz, Guanacaste

Reviews

8.6

Excellent

Rating 10 - Excellent. 449 out of 848 reviews" "
Rating 8 - Good. 232 out of 848 reviews" "
Rating 6 - Okay. 92 out of 848 reviews" "
Rating 4 - Poor. 38 out of 848 reviews" "
Rating 2 - Terrible. 37 out of 848 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of experiencing the breathtaking beauty of Dreams Las Mareas. The scenic views surpassed any picture I had seen- it's truly a place where reality outshines the photos. The monkeys visiting our balcony added an incredible touch to the experience. The remote location adds to the charm offering a unique and tranquil experience. The was exceptional and the service was top-notch. Five stars without a doubt!
Response from Dreams Las Mareas Costa Rica on Mar 12, 2024
Hello Sabrina, Thank you so much for sharing a review about your recent stay! We're thrilled to hear that you had such a wonderful experience at Dreams Las Mareas and that the scenic beauty surpassed your expectations. It's fantastic to know that the monkeys visiting your balcony added an extra special touch to your stay.We take great pride in our remote location, as it provides a unique and tranquil experience for our guests to enjoy. We're delighted to hear that you found it charming and that you appreciated the peaceful atmosphere.Thank you for your kind words about our exceptional food and top-notch service.We hope to have the pleasure of welcoming you back to Dreams Las Mareas in the future for another unforgettable stay.Kind regards,Dreams Las Mareas Team

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few of the staff members who really stood out, Natalia and Junior. They both were AMAZING~
Stayed 4 nights in Feb 2024
Response from Dreams Las Mareas Costa Rica on Feb 26, 2024
Hello Jenny,Thank you so much for the invested time to share your review with us, it is great to read your comments and know that you had a great stay and you were able to enjoy a pleasant time here at Dreams Las Mareas.On behalf of all our colleagues, we would like to thank you for your kind comments toward their attention and warm service. Please be confident that we will share your kind comments with Natalia, Junior and all the team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We are looking forward to welcoming you home soon.Best regards, Dreams Las Mareas Team

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort we have ever been to! Loved the property how lush and spread out it was. Loved all the monkeys. We will definitely come back!
Stayed 5 nights in Feb 2024
Response from Dreams Las Mareas Costa Rica on Feb 20, 2024
Hello Rosanna,Thank you for taking the time to share your feedback about your recent trip. We are thrilled to hear that you loved the property.We are glad that the monkeys were part of making your stay even better. We hope to welcome you back in the future, so you can continue to explore and enjoy the priceless natural beauty and wildlife that our country and our resort has to offer.Best regards,Dreams Las Mareas Team

2/10 Terrible

Sandro Roberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am rating this property very poorly for their customer service. We had a severe family illness (close to death) that resulted in 2 people from our group not being able to travel to this resort. I cancelled in advance of the trip and have been waiting for over a month and a half for a reply on a refund. After providing doctor's notes and much more documentation they have refused any refund or credit. When I was at the resort I asked the on site manager if there is anything I should do while there about the 2 people who couldn't travel and he said no, to leave it to senior management. They either sold the room to other guests and even if they didn't they benefitted by no one using the room (no cleaning), no one eating and no one drinking. This is unacceptable for a Dreams property and one that is owned by Hyatt. I even contacted Hyatt and they have yet to get back to me. While it is in their right according to the cancellation policy to decline my refund request, they have been terrible in communicating and not even offering any make-up (like a partial refund or even a credit at another Hyatt property). Buyer beware!
Response from Dreams Las Mareas Costa Rica on Feb 15, 2024
Hello Sandro Roberto,We sincerely apologize for the difficulties you've experienced with customer service regarding your cancellation and refund request. Your situation involving a severe family illness is indeed a challenging one, and we understand the importance of a timely assistance during such times.It's disheartening to hear that your requests for a refund or credit have not been addressed promptly. We strive to provide exceptional service to all our guests, especially in circumstances like yours, and we regret that we fell short of meeting your expectations in this regard. It is important to mention that our colleagues have been requesting the information you mentioned as it is part of the process they have to follow as the reservation was booked through a third-party. We are working diligently to address the issues you've raised. From our end we have approved the refund requested and has been notified directly to the platform you made the reservation. It is important to you to follow up the case directly with them to see the status of the request. If there is anything else we can do to assist you or if you have any further questions, please don't hesitate to reach out to us. We value your feedback and your satisfaction is important to us. Thank you for bringing this matter to our attention, and we apologize once again for any inconvenience caused.Kind regards,Dreams Las Mareas Team

10/10 Excellent

Katherine

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Dreams Las Mareas Costa Rica on Mar 27, 2024
Hello Katherine,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,Dreams Las Mareas Team

10/10 Excellent

mahdieh

Stayed 3 nights in Feb 2024
Response from Dreams Las Mareas Costa Rica on Mar 27, 2024
Hello,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,Dreams Las Mareas Team

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very beautiful.
Stayed 3 nights in Feb 2024
Response from Dreams Las Mareas Costa Rica on Feb 7, 2024
Hello Stephen, Thank you for your kind comment! We're thrilled to hear that you found our resort beautiful. We hope to welcome you back to our resort in the future for another beautiful stay!Warm regards, Dreams Las Mareas Team

8/10 Good

Jaclyn Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Dreams Las Mareas Costa Rica on Feb 6, 2024
Hello Jaclyn,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,Dreams Las Mareas Team

10/10 Excellent

LexiMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Dreams Las Mareas Costa Rica on Jan 23, 2024
Hello LexiMarie,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,Dreams Las Mareas Team

2/10 Terrible

Ruben

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
My experience at the all-inclusive hotel was abysmal. The customer service was atrocious, marked by blatant prejudice and racism from the staff. None of the promised VIP perks or credits were honored, creating a sense of deception. The overall safety of the place was questionable, and the road to the hotel was a nightmare to navigate. A regrettable choice that I strongly discourage.
Stayed 4 nights in Dec 2023
Response from Dreams Las Mareas Costa Rica on Jan 2, 2024
Hello Ruben, We want to express our sincere apologies for the deeply disappointing experience you had during your stay at our resort. Your feedback is extremely concerning, and it is disheartening to hear about the issues you encountered with customer service.We take such matters very seriously, we will investigate the incidents you mentioned as that kind of things has no place in our establishment.We apologize for any inconvenience caused by the failure to honor promised VIP perks. This is not reflective of our standards, and we will be reviewing our procedures to ensure that such oversights do not happen in the future.Once again, we apologize for the negative impression we have left you with. It is our sincere hope that you will reconsider, and we would welcome the opportunity to make amends and provide you with the experience you deserve.Best regards,Dreams Las Mareas Team

2/10 Terrible

Matthew

Stayed 4 nights in Dec 2023
Response from Dreams Las Mareas Costa Rica on Dec 28, 2023
Hello Matthew,We are sorry to know by your rate that your stay was not as pleasant as you would have liked. We would have liked to know more about your stay during and post stay, to improve our services.As professionals in the service industry, we know that feedback from our guests is very valuable, and the key to allowing constant improvement to achieve a high level of lasting quality in services.Thank you for your visit!Regards,

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazed by the size of this hotel but liked that everything was in the same area so you don’t have to walk all over. Room was nice, ocean view is a stretch but understandable. Food was okay, typical all inclusive. I didn’t like the dress code during the day for restaurants, always had to change with a bathing suit on. Entertainment was good. Most bars are fast besides the club. But overall good stay.
Stayed 3 nights in Dec 2023
Response from Dreams Las Mareas Costa Rica on Dec 19, 2023
Hello Jessica, Thank you for choosing to stay at our resort and taking the time to share your feedback with us. We're thrilled to hear that you were amazed by the size of our hotel and enjoyed the convenience of having everything in the same area.We appreciate your positive comments about the room, entertainment, and the efficiency of most bars. However, we're sorry to hear that the food was just okay and that the ocean view from your room didn't fully meet your expectations. Your feedback is important to us, and we'll certainly take it into consideration as we strive to enhance our offerings.It was a pleasure having you as our guest, and we hope to welcome you back for another enjoyable stay in the future. If there are specific areas where you believe we can improve, please feel free to share more details.Thank you for your valuable feedback!Best regards,Dreams Las Mareas Team

10/10 Excellent

Kristine S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Dreams Las Mareas Costa Rica on Dec 15, 2023
Hello Kristine S,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,Dreams Las Mareas Team

10/10 Excellent

Ira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautiful property. Room service is decent annd on time unlike many all inclusive resorts I have lived in. Service and hospitality can use some improvement. Love the room. Very comfortable beds. Clean washrooms
Stayed 3 nights in Dec 2023
Response from Dreams Las Mareas Costa Rica on Dec 12, 2023
Hello Ira, Thank you for choosing to stay at Dreams Las Mareas and for sharing your feedback with us. We're pleased to hear that you found our property to be very clean and beautiful, and that you enjoyed the comfort of our rooms, including the comfortable beds and clean washrooms.We appreciate your positive comments about the on-time and decent room service. However, we also take note of your feedback regarding service and hospitality. Please rest assured that we will address this internally to make improvements and provide an even better experience for our guests.We value your input, and we hope to have the opportunity to welcome you back to the resort for another enjoyable stay in the future.Warm regards,Dreams Las Mareas Team

10/10 Excellent

Jason

Response from Dreams Las Mareas Costa Rica on Jan 2, 2024
Hello Jason,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,Dreams Las Mareas Team

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2023
Response from Dreams Las Mareas Costa Rica on Nov 29, 2023
Hello Nina,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,Dreams Las Mareas Team

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Dreams Las Mareas Costa Rica on Nov 20, 2023
Hello Bailey,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,Dreams Las Mareas Team

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved where the property was situated, the fun and friendly staff, the cleanliness, and the food
Stayed 10 nights in Nov 2023
Response from Dreams Las Mareas Team on Nov 14, 2023
Hello, Thank you for your wonderful feedback! We're delighted to hear that you loved the location of our property, the fun and friendly staff, the cleanliness, and the food. Providing a positive and enjoyable experience for our guests is our top priority, and we're thrilled that we could contribute to a memorable stay for you.We appreciate your valuable input and look forward to the opportunity of welcoming you back for another fantastic stay.Warm regards,Dreams Las Mareas Team

10/10 Excellent

Al, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a totally excellent experience! The staff was wonderful. The resort was delightful and beautiful. We had a wonderful time with my daughter and 10 year old granddaughter.
Stayed 9 nights in Nov 2023
Response from Dreams Las Mareas Team on Nov 13, 2023
Hello Al, Thank you so much for taking the time to share a review! We're thrilled to hear that you had a totally excellent experience during your stay at Dreams Las Mareas. It's wonderful to know that you found the staff to be wonderful and that the resort was delightful and beautiful.We appreciate you choosing our resort for your vacation, and we're delighted that you, your daughter, and your 10-year-old granddaughter had a wonderful time. We look forward to the pleasure of welcoming you back for another fantastic experience in the future.Warm regards,Dreams Las Mareas Team

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible trip
This place was fantastic, beautiful and fun. Location is amazing, pools are awesome, food is pretty dang good for an all inclusive. Definitely want to go back
Stayed 3 nights in Nov 2023
Response from Dreams Las Mareas Team on Nov 13, 2023
Hello Joe, Thank you for sharing your fantastic experience at our resort! We're thrilled to hear that you enjoyed the beautiful location, awesome pools, and the delicious food. It's always wonderful to know when our guests have had a memorable and enjoyable stay.We look forward to welcoming you back for another wonderful experience. Best regards,

10/10 Excellent

McKenley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Dreams Las Mareas Team on Nov 6, 2023
Hello McKenley,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Dreams Las Mareas Team on Nov 6, 2023
Hello Hayden,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,

10/10 Excellent

Naquane Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I have stayed at.
Stayed 5 nights in Oct 2023
Response from Dreams Las Mareas Team on Oct 24, 2023
Hello Michael, Thank you for your kind words! We're thrilled to hear that you consider our property as one of the best you've ever stayed at. Your satisfaction is our greatest reward. We look forward to the opportunity to welcome you back for another exceptional experience in the future. Warm regards,

8/10 Good

Kristina

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great visit at Dreams Las Mareas. The drive was a little far from the airport, but worth it. The beach and pools were nice, but VERY limited chairs around the pool. The food was ok. Not terrible for an all inclusive. Drinks were great. Good selection and good pours. The resort was very clean everywhere. The best part of the resort was the friendly, helpful staff. Everyone was so accommodating and went above and beyond to take care of you. Would definitely go back.
Stayed 4 nights in Oct 2023
Response from Dreams Las Mareas Team on Oct 23, 2023
Hello Kristina,Thank you for taking the time to share your experience at Dreams Las Mareas. We're pleased to hear that you had a great visit and that the overall stay was enjoyable.We understand that the drive from the airport may have been a bit long, but it's wonderful to know that you found it worth the journey. Our beach and pools are indeed some of our highlights, offering a beautiful setting to relax and unwind. We appreciate your feedback regarding the limited pool chairs, and we will certainly take this into consideration for future improvements.While the food was okay, we appreciate your understanding of the challenges that can come with all-inclusive dining. We're pleased that you enjoyed our drink selection.We look forward to the opportunity to welcome you back in the future.Warm regards,

10/10 Excellent

Candayce Odom

Stayed 4 nights in Oct 2023
Response from Dreams Las Mareas Team on Nov 8, 2023
Hello Candayce O,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote location(90 minutes bus ride from airport), however, beautiful property… Would’ve loved to have more expanded beach access and water events as jet-skiing, boat tours, snorkeling,hang gliding,etc….. otherwise it was extremely enjoyable..!!!
Stayed 7 nights in Oct 2023
Response from Dreams Las Mareas Team on Oct 11, 2023
Hello Dennis,We appreciate your feedback about your stay at our resort. We're delighted to hear that you found our property beautiful and that you enjoyed your stay overall.Thank you for choosing our resort for your getaway. We hope to welcome you back for another enjoyable stay in the future.Best regards,

8/10 Good

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. The pools were excellent. The food was just ok but the staff was very accommodating
Stayed 6 nights in Oct 2023
Response from Dreams Las Mareas Team on Oct 10, 2023
Hello Lisa,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our resort beautiful and our pools excellent. We're sorry to hear that the food was not what you expected. We appreciate your feedback on this matter, as it helps us identify areas where we can improve. We would love to have the opportunity to welcome you back for an even better experience in the future.Best regards,

10/10 Excellent

Willie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Response from Dreams Las Mareas Team on Oct 9, 2023
Hello Willie,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding pool features and layout
Stayed 3 nights in Sep 2023
Response from Dreams Las Mareas Team on Oct 6, 2023
Hello Christopher, Thank you for sharing your comments about your recent stay at our resort. We're thrilled to hear that you found our pool features and layout outstanding! Our team works hard to create a relaxing and enjoyable environment for our guests, and it's great to know that you appreciated it.We look forward to welcoming you back for another memorable experience in the future!Best regards,

6/10 Okay

Bianey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The highlight of this trip was the monkeys in your balcony in the mornings. Doesn’t look like they have enough staff because servers were busy took a while to get service.
Stayed 4 nights in Sep 2023
Response from Dreams Las Mareas Team on Oct 5, 2023
Hello Bianey,Thank you for taking the time to share your comments about your recent stay at our resort.We're delighted to hear that you enjoyed the natural beauty of the monkeys visiting your balcony in the mornings. Observing wildlife in its natural habitat can be a truly special experience.However, we're sorry to hear that you experienced delays in service during your stay. We appreciate your feedback, and we'll use it to improve our service levels. If you decide to stay with us again in the future, we hope to provide you with an even more seamless and enjoyable experience. Thank you for choosing our resort for your stay.Best regards,

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. My room was perfect, the greenery and the water is all so perfect and beautiful. The staff is beyond friendly!
Stayed 4 nights in Sep 2023
Response from Dreams Las Mareas Team on Sep 29, 2023
Hello Kim,We appreciate your comments, we are really pleased to know that Dreams Las Mareas has met your expectations and that you have enjoyed your trip.We have shared your kind comments with our team as motivation to maintain our commitment to providing truly extraordinary experiences for our guests.We sincerely hope we can have the honor of hosting you again in the not-too-distant future.Best regards,

4/10 Poor

Crisely

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Dreams Las Mareas Costa Rica on Sep 26, 2023
Hello Crisely,We are sorry to know by your rate that your stay was not as pleasant as you would have liked. We would have liked to know more about your stay during and post stay, to improve our services.As professionals in the service industry, we know that feedback from our guests is very valuable, and the key to allowing constant improvement to achieve a high level of lasting quality in services.Thank you for your visit!Regards,

8/10 Good

Kristi

Travelled with group
Liked: Staff & service, amenities
Overall the property was great. They were a couple of incidents where the lights went out and the water pressure was weird but again it was an awesome place.
Stayed 5 nights in Sep 2023
Response from Dreams Las Mareas Team on Sep 25, 2023
Hello Kristi,On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent getaway to Costa Rica.We truly hope to have the opportunity to host you once again in a near future. Best regards,

8/10 Good

Esperansa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Dreams Las Mareas Costa Rica on Oct 11, 2023
Hola Esperansa, Queremos agradecer la calificación brindada, nos hubiera encantado conocer más sobre los detalles sobre su estadía. Esperamos que haya disfrutado de principio a fin. En nombre de nuestro equipo y Gerencia esperamos sinceramente poder tener el honor de ser sus anfitriones nuevamente en un futuro no muy lejano.Saludos,

10/10 Excellent

DaShunda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Perfect!
Stayed 5 nights in Sep 2023
Response from Dreams Las Mareas Team on Sep 25, 2023
Hello DaShunda,We appreciate your comments, we are really pleased to know that you have enjoyed your trip.+We sincerely hope we can have the honor of hosting you again in the not-too-distant future.Best regards,

10/10 Excellent

DaShunda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you read a bad review for Dreams in Costa Rica something is wrong with them!!! The pictures online does not do this place any justice! The place is AMAZING!!! Of course everything may not be perfect but in this type of paradise you can’t complain! The drinks, the bars, the outside grills and food, THE POOLS, the landscaping, OMG the monkeys! Everything was GREAT! Will definitely be returning!
Response from Dreams Las Mareas Team on Sep 23, 2023
Hello,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,

10/10 Excellent

Trena

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about my stay. The staff was very friendly and accommodating. The resort was beautiful they providing various entertainment and activities during our stay. I was able to see the monkeys two days which was a big highlight of my visit. Only problem was taking a shower the water was too cold or extremely hot, couldn't find a happy medium.
Stayed 3 nights in Sep 2023
Response from Dreams Las Mareas Costa Rica on Sep 19, 2023
Hello,We want to thank you for rating us, we would have loved to know more about your stay.We will check the showers, that happy middle point must be adequate for all our guests.We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,Dreams Las Mareas Team

10/10 Excellent

joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 4 nights in Sep 2023
Response from Dreams Las Mareas Costa Rica on Sep 11, 2023
Hello Joan,We appreciate your comments, we are really pleased to know that Dreams Las Mareas has met your expectations and that you have enjoyed your trip.We have shared your kind comments with our team as motivation to maintain our commitment to providing truly extraordinary experiences for our guests.We sincerely hope we can have the honor of hosting you again in the not-too-distant future.Best regards, Dreams Las Mareas Team

10/10 Excellent

Patricia Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Dreams Las Mareas Costa Rica on Sep 29, 2023
Hola Patricia Isabel, Queremos agradecer la calificación brindada, nos hubiera encantado conocer más sobre los detalles sobre su estadía. Esperamos que haya disfrutado de principio a fin. En nombre de nuestro equipo y Gerencia esperamos sinceramente poder tener el honor de ser sus anfitriones nuevamente en un futuro no muy lejano.Saludos,

6/10 Okay

Kelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area is gorgeous, the pools and bars are grear but the qualuty of the food is really quite bad. Everything was either extraordinarily flavorless or salted within an inch of its life. Room service menu is extremely limited and limited to certain times of day. I did not anticipate an all-inusive luxury resort would only let me order wings to my room after 11p and then take literally 3hrs to deliver cold wings Id go back to guanacaste, but id def stay somewhere else.
Stayed 6 nights in Sep 2023
Response from Dreams Las Mareas Team on Sep 11, 2023
Hello Kelle,We appreciate the time you took to share your opinion about your recent stay at our resort. We are sorry to hear that your stay was not as pleasant as you would have liked. We appreciate that you have mentioned our points of improvement, this helps us to continue improving our services. Thank you very much for your visit.Best regards,

8/10 Good

Nedim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The overall experience was amazing, the palm trees, to having pool access to 9pm it was amazing. Good I would definitely give it a 3 out of 5, when I first came and I had some steak from the buffet it was barely cooked it was not seasoned and more. The prices in the shops were very expensive a bottle of sunscreen was 40$ that’s a bit extreme. To get into town it was about 30 minutes and most of the excursions were an hr and more to get to. They definitely need more entertainment because the staff looked liked they killed them selfs to make it fun and exciting for everyone. But overall experience was great and I would definitely do it all over again. P.s I didn’t see any monkeys I saw some raccoons and some cool birds. People stated that they were around but I didn’t get that experience.
Stayed 6 nights in Aug 2023
Response from Dreams Las Mareas Team on Sep 5, 2023
Hello Nedim, Thank you for taking the time to share your thoughts on your recent stay at Dreams Las Mareas. We're delighted to hear that you had an overall amazing experience.We appreciate your feedback as we take guest feedback seriously and will certainly pass your comments along to the appropriate departments for review. Your input helps us improve and provide a better experience for future guests.Once again, thank you for choosing Dreams Las Mareas for your vacation, and we look forward to the possibility of hosting you again.Best Regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Dreams Las Mareas Team on Sep 25, 2023
Hello David,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,

4/10 Poor

veronica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is chaotic; the food was terrible; it is understaffed and there is very poor attention to health and safety. We booked a room for 4 people, and at check-in were charged 1700 dollars for the 4th person.
Stayed 8 nights in Aug 2023
Response from Dreams Las Mareas Costa Rica on Sep 1, 2023
Hello Veronica,Thank you for sharing your feedback regarding your recent stay at our resort. We sincerely apologize for any inconveniences you experienced during your visit. Ensuring the comfort and safety of our guests is of utmost importance to us.We appreciate your valuable feedback. We are committed to constantly improving our facilities and services to ensure a pleasant and enjoyable experience for all our guests. If there is anything else we can assist you with or if you have any further suggestions, please do not hesitate to reach out to the resort directly. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience.Regards,

8/10 Good

Lauryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. The food and drinks could be better tasting.
Stayed 3 nights in Aug 2023
Response from Dreams Las Mareas Team on Aug 30, 2023
Hello Lauryn,On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent getaway to Costa Rica.We appreciate that you have mentioned our points of improvement, this helps us to continue enhance our guest's experience. We would like to express our deepest gratitude for your preference in this your home, also hoping to have your visit in a not-too-distant future.Best regards,

10/10 Excellent

Eric G

Stayed 6 nights in Aug 2023
Response from Dreams Las Mareas Team on Sep 25, 2023
Hello Eric G,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Dreams Las Mareas Costa Rica on Aug 28, 2023
Hola Ivan, Nos complace saber a través de la calificación que nos brindó que su experiencia en nuestro resort fue excelente. Nos hubiera encantado conocer más sobre los detalles de su estadía. Esperamos que haya disfrutado de principio a fin. Muchas gracias por esta calificación, esperamos poder contar con su visita nuevamente muy pronto.Atentamente,

10/10 Excellent

Daonna

Stayed 4 nights in Aug 2023
Response from Dreams Las Mareas Team on Sep 25, 2023
Hello Daonna,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was mediocre and that was the best part. It was old and dirty and far removed from everything. Rooms were not nice. Nothing luxurious about this hotel
Stayed 3 nights in Aug 2023
Response from Dreams Las Mareas Team on Aug 21, 2023
Hello Melissa, Thank you for taking the time to share your feedback with us. We're sorry to learn that your experience fell short of your expectations. Please accept our sincerest apologies for any inconveniences you encountered during your stay.We take all guest feedback seriously as it helps us identify areas for improvement. We're disappointed to hear that you found the food and rooms to be less than satisfactory. Your comments about the cleanliness and the condition of the rooms are concerning, and we will certainly address these matters with our housekeeping and maintenance teams.We hope you might consider giving us another chance in the future to provide you with a more positive and memorable experience.Warm regards,

10/10 Excellent

Karin

Stayed 5 nights in Aug 2023
Response from Dreams Las Mareas Costa Rica on Sep 4, 2023
Hello Karin,We want to thank you for rating us, we would have loved to know more about your stay. We hope you enjoyed from beginning to end.On behalf of our team and Management, we sincerely hope to have the honor of being your hosts again in the not-too-distant future.Regards,

8/10 Good

Tran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except front desk staff.
Stayed 4 nights in Aug 2023
Response from Dreams Las Mareas Costa Rica on Aug 9, 2023
Hello,Thank you for taking the time to share your feedback with us. We're pleased to hear that overall, you had a great experience during your stay. However, we apologize for any inconvenience you may have encountered with our front desk colleagues.Your comments are valuable to us, and we take your feedback seriously. We will address this matter with our front desk team to ensure that all aspects of our service meet the high standards we strive for.Thank you once again for choosing us as your destination. We look forward to the opportunity to welcome you back.Best regards,