Ratings based on 686 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Nice hotel, right downtown, close to everything

Posted 12-Aug-2016
Pros: Very clean, great staff
Location: Great location, close to all downtown spots
Great stay, will stay there again on my next visit
4out of 5
by mitsuyuki fromOsaka

トイレに入れない!

Posted 29-Jun-2016 on Hotels
初日の夜に急にトイレの引き戸が閉まった状態でビクとも動かなくなりましたが、フロントに連絡すると15分ほどでサービススタッフが来てくれて、一時間以上かけて直してくれました。 扉を吊っていたレールのビスが緩んで引っかかっていたみたいです。 Wi-Fiが有料なのが少し残念ですが、総評はとても綺麗で従業員の態度も良く快適なホテルだと思います。
5out of 5
by SOCORRO fromhome

perfect

Posted 20-Jun-2016 on Hotels
excelent
4out of 5
by A verified traveller

Great stay except for the AC

Posted 20-Jun-2016 on Hotels
The air conditioning in the room was very weak and needs to be upgraded. Other than that, we had a great stay.
5out of 5
by Lucrecia

Unforgettable

Posted 18-Jun-2016 on Hotels
Came for a peek at Mexican national team. Great experience. Security was tight but expected.
3out of 5
by A verified traveller fromTACOMA WA.

Posted 11-Jun-2016
I did not like the hotel too much. I had asked for two queen bed.
4out of 5
by Kevin fromSan Francisco, CA

Nice hotel in downtown San Jose

Posted 10-Jun-2016 on Hotels
The line to check in and check out took a bit long (10 minute wait?) but other than that, we enjoyed our stay. It's clean, comfortable, and relaxing. It is close to bars and nightlife, but walking home later at night takes you past 2 or 3 dark, empty blocks. Not unsafe, just not 'in the thick of it.' Also, the pool was a bit murky and furniture was sparse. We didn't come for the pool, but weren't too impressed when we stopped by.
4out of 5
by A verified traveller

快適

Posted 10-Jun-2016 on Hotels
快適でした
5out of 5
by A verified traveller

This traveller left a rating score only Posted 9-Jun-2016 on Hotels
4out of 5
by Stacy frommartinez, ca

hockey game

Posted 7-Jun-2016 on Hotels
Hotel restaurant not very expeditious. Had to check out of room and back in second night..said needed new keys..due to way reservation booked (I called to add second night). Otherwise nice hotel..would recommend