Ratings based on 678 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Nice hotel, right downtown, close to everything

Posted 12-Aug-2016
Pros: Very clean, great staff
Location: Great location, close to all downtown spots
Great stay, will stay there again on my next visit
3out of 5
by A verified traveller fromTACOMA WA.

Posted 11-Jun-2016
I did not like the hotel too much. I had asked for two queen bed.
3out of 5
by A verified traveller

Expensive for what it is.

Posted 5-Jun-2016
I'm going to have to write something here as it's required. The title says it all.
5out of 5
by A verified traveller from日本

カンファレンスエリアで便利なホテル

Posted 19-May-2016
Pros: 立地と設備
Cons: シャワーの水質 ランドリー設備のメンテナンス
Location: ダウンタウン近くで便利
カンファレンスエリアで便利なホテルです。 コンビニからレストランまであります。 ダウンタウン近くで便利です。 また、トラム駅が前ですから市内の移動も便利です。 ただ、水質が特殊で、石鹸のヌルヌル分がなかなかおちません。 したがって、滑りやすいので注意が要ります。 ランドリーの機械が故障したままです。
5out of 5
by Lisa

This traveller left a rating score only Posted 16-May-2016 on Hotels
5out of 5
by omar fromSan jose

best night of the night

Posted 16-May-2016 on Hotels
I recommend it to people amazing costumer service
5out of 5
by Gary fromIrvine, CA

Good location in Downtown

Posted 3-May-2016 on Hotels
I chose this hotel because of its location in downtown. There really is only one option for parking, which is valet. The self-parking is in the convention center parking but it is probably a long walk back to the hotel. The staff was very friendly. I have to return in two months and will most likely stay there again.
5out of 5
by Shaneka Davis

Stellar Stay and Service!

Posted 1-May-2016 on Hotels
The hotel is beautiful. The staff is prime. Doors were opened with smiles. Everything was handled promptly and effortlessly.
5out of 5
by Alejandra

Posted 26-Apr-2016 on Hotels
Customer service was great!!!
4out of 5
by A verified traveller

Great Hotel

Posted 18-Apr-2016 on Hotels
All in all it was a great stay when i got in the hotel i just went to sleep when i woke up i had a great view oi the city. its a nice place for an adventurist person and is in down town San Jose.