Ratings based on 787 Verified Reviews

4.2 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice

Posted 15-Dec-2017
Pros: Everything
Cons: no
Location: Nice
Lovely and nice I want to come back..........................................
5 out of 5
Recommended
for Everyone
by A verified traveller from California

First time at San Jose Marriott

Posted 18-Nov-2017
Pros: Restaurant, close to venue,quiet,
Cons: Parking is high for the area,
Location: Close to San Jose Convention, San Jose Center for the Performing Arts, many restaurants within walking distance
I chose this hotel due to the closeness to the San Jose Center for Performing Arts. There were other hotels also close to the venue. The room was typical hotel room with flat screen tv, mini frig, tea and coffee maker.Clean room, quiet. Once of pluses to this hotel is the restaurant ,Arcadia. A Michael Minna restaurant, Steakhouse. Great service,delicious food. I intend to try the restaurant for breakfast. There is only valet parking for $39, or you can use the public parking lot down the street. There is a gift shop/ mini mart/ coffee shop near the front desk. There is a charge for wi fi, but if you are a Marriott rewards member, it's free,
Comment from Hotel Management
18-Nov-2017 by Director of Operations, Hotel Management
Dear Gayle, it was a pleasure having you as our guest at the San Jose Marriott. We are glad to know our location worked well for your needs and that your comfortable suite along with the in-room amenities added to your exceptional visit. We look forward to seeing you again on your future trip. Mark Kjeseth Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller from San Jose, CA

Excellent hotel for Conference sessions.

Posted 6-Oct-2017
Pros: Everything.
Cons: Breakfast Room Service.
Location: It ius right in downtown San Jose close to excellent restaurants, San Jose Opera, Silicon Valley Symphony and night life.
This hotel is attached to the San Jose, CA Convention Center. So there is easy access to your room between Conference sessions. All aspects of this hotel make for an excellent stay while attending a Conference or just visiting San Jose, CA.
Comment from Hotel Management
7-Oct-2017 by Director of Operations, Hotel Management
Dear Richard, Thank you for the great review! We love knowing how pleased you were with our location and appreciated the easy access to the convention center. Thanks for choosing to stay with us. We hope to have the opportunity to welcome you again. Sincerely, Mark Kjeseth Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller from San Suego

Beat location downtown

Posted 28-Sep-2017
Loved my room on the 18th floor. Watched the sunset from my room on a beautiful September evening
Comment from Hotel Management
28-Sep-2017 by Manager, Hotel Management
Dear Bea, Our location is ideal in that we are near many points of interest so thank you for mentioning our convenient location! We are thrilled you found your accommodations comfortable and loved your room's views. From all of us at San Jose Marriott, thank you for your gracious review and we hope to welcome you back soon. Mark Kjeseth, Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller from Maui, Hi

Nice hotel great staff kid friendly

Posted 11-Sep-2017
Unexpectedly awesome, will stay here again. Great room, great staff and hi tech features of the hotel. Easy location close to the airport and right in the middle of town.
Comment from Hotel Management
12-Sep-2017 by Manager, Hotel Management
Dear flyingdad, Thank you for your kind review and for mentioning our convenient location! We want all our guests to have the same great stay you described and truly appreciate your comments regarding our associates along with the amenities we offer our guests. We hope to have the chance of welcoming you back on your future travels to our city. Thanks again for your feedback! Mark Kjeseth, Director of Operations
5 out of 5
by A verified traveller

Posted 5-Sep-2017 on Hotels
Comment from Hotel Management
8-Sep-2017
Thank you for being our guest and for taking the time to provide a review of your recent stay at our hotel! We are glad to know you had such a pleasant time and hope to welcome you back on your future travels to our city. Thank you for your business! Mark Kjeseth, Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Aug-2017
Comfortable room. Very helpful staff. Great location
Comment from Hotel Management
29-Aug-2017 by Manager, Hotel Management
Thanks for staying at our hotel and for your gracious feedback! We were delighted to know how much liked your guest room and loved our team! Our associates do a wonderful job maintaining our facilities. We appreciate your kind review and hope you will be back to see us again soon. Thanks again! Mark Kjeseth Director of Operations
3 out of 5
Recommended
for Everyone
by A verified traveller from eureka,ca

Decent, safe place to stay

Posted 23-Aug-2017
Very clean, nice pool and workout room. Friendly counter staff. Starbucks downstairs very overpriced and lacks standard communication skills
Comment from Hotel Management
24-Aug-2017 by Manager, Hotel Management
Dear Elyse, Thank you for your being our guest and for taking the time to provide feedback! We are glad to know you received excellent service from our team and had the chance to enjoy our facilities. Having said that, we do apologize for your disappointment with regards to our dining prices and with your encounter with some of our associates. We will be sure to share your feedback with our team as we continue to find ways of improving upon our services. Thanks again for your comments and we hope to welcome you back soon. Mark Kjeseth, Director of Operations
5 out of 5
by A verified traveller

Posted 22-Aug-2017 on Hotels
Comment from Hotel Management
24-Aug-2017
Thank you for staying with us and for your rating! We aim to provide our guests with the best stay possible so your feedback is much appreciated and will be shared with our team to thank them for all the work they do on a daily basis. Feedback like yours is always encouraging as it let us know we are meeting our goal of service excellence. We enjoyed having you as our guest and we hope to you have stay with us again in the near future. Mark Kjeseth Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in downtown San Jose

Posted 22-Aug-2017
Standard Marriott. Facilities are up to date and very clean. If you are driving, valet seems required. A little street noise if the room is facing market.
Comment from Hotel Management
22-Aug-2017 by Manager, Hotel Management
Dear Patrick, Thank you for your feedback! We are glad to know that your stay, overall, was enjoyable and that you loved your accommodations! We do regret, however, that you encountered noise disturbances from the street. Please know our team is staffed 24/7 to remedy such issues as your satisfaction is important to us. Thank you again, and we hope to have the pleasure of welcoming you back on your future travels to our city. Brian Vahey Resident Manager