Affordable hotel with excellent customer service
Posted 16-Jul-2016 on Hotels
Upon arrival I was greeted with a smile by Sandy at the front desk. She promptly checked me in and explained to me the amenities available. When I shared that I have had a long day I was offered a complimentary room upgrade and a couple of water bottles.
This is a small and modern looking hotel, that is affordable and very well kept. With free breakfast included, excellent customer service and event complimentary bike rentals to explore nearby restaurant, I'll be glad to be back.
Comment from Hotel Management
19-Jul-2016 by Samir, Hotel Management
Thank you for taking the time to provide us with your feedback. We strive to exceed our guest’s expectations and are pleased that you enjoyed your stay with us.
We are also glad to know that our staff was friendly and helpful. I have personally shared your review with my team and we are all very happy to know we exceeded your expectations.
We look forward to serving you again and we hope to have the pleasure to see you again on your next trip to the Mountain View area.
Thank you again
General Manager and Hotel Vue Team.