Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
95% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

July 2015

Posted 27-Jul-2015
The gym was hot and humid with limited equipment Room had a smell to it when I walked in
Comment from Hotel Management
16-Aug-2015 by Samir, Hotel Management
We sincerely appreciate your comments regarding your recent stay and the Gym room condition when you walked in. We are sorry to hear that your experience was not what you had hoped. We strive to offer the best service and amenities to all our guests to make sure they have a nice and pleasant stay but circumstances prevented this during your visit. We take all feedback to heart and will make sure that the situation you experienced is fully reviewed to ensure future guests are not inconvenienced this way. We hope that you give us another chance to serve you and make your next stay memorable, please ask for me personally if you need anything during your next stay I will be always at your service. Again, thank you for taking the time to provide us with your feedback Thank you Samir Bentaieb General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location

Posted 20-Jul-2015
We were in Mountain View to see Steely Dan and Elvis Costello at the Shoreline. Hotel Vue is right off the freeway and a short drive to the venue. There are lots of restaurants, so grabbing a bite was easy too.
Comment from EPC
15-Aug-2015 by Sami, EPC
Thank you for your review! We sincerely appreciate your kind comments regarding your recent visit to Hotel Vue. We look forward to serving you again and we hope to have the pleasure to see you again on your next trip to the Mountain View area. Thank you again Samir Bentaieb General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Yosemite, CA

Stayed a few times in 3 years.

Posted 18-Jul-2015
Pros: Friendly, easy to get to, just off the highway. Fairly nice. Really comfortable bed.
Cons: The price?
Location: Handy for shows at Shoreline.
The hotel is handy, the staff is really friendly and nice. I have noticed this visit that the price is almost twice what it was the first time I stayed. What's that about?
Comment from EPC
22-Aug-2015 by Sami, EPC
thank you for taking the time to provide us with your feedback. We strive to exceed our guest’s expectations and are pleased that you enjoyed your stay with us. Our rates change according to area market rates and days of the week we do have promotions on week ends with the best rates. We look forward to serving you again and we hope to have the pleasure to see you again on your next trip to the Mountain View area. Samir Bentaieb General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Clean, neat hotel

Posted 14-Jul-2015
Very clean hotel. Great, hot breakfast. Friendly staff.
Comment from EPC
15-Aug-2015 by Sami, EPC
Thank you for your review! We sincerely appreciate your kind comments regarding your recent visit to Hotel Vue. Samir Bentaieb General Manager
3 out of 5
Recommended
for Couples
by A verified traveller

Handicap room for non handicap?

Posted 29-May-2015 on Hotels
I've stayed here before so I came to stay again! However this time we were given a room which I believe is for the handicap. The shower was very uncomfortable because there was no curtain or door causing the water to spill onto the bathroom floor...and it only had a hand held shower head...very uncomfortable - especially for couple showers :/ I made my reservations ahead of time so I don't think it was a last minute room availability issue...but bkfst was fair and the receptionist was helpful!
Comment from Hotel Management
16-Aug-2015 by Samir, Hotel Management
We appreciate your comments regarding your recent stay at the Hotel Vue. We are sorry to hear that your experience was not what you had hoped. We strive to offer the best service and amenities to all our guests to make sure they have a nice and pleasant stay but circumstances prevented this during your visit. We take all feedback to heart and will make sure that the situation you experienced is fully reviewed to ensure future guests are not inconvenienced this way. We hope that you give us another chance to serve you and make your next stay memorable, please ask for me personally if you need anything during your next stay I will be always at your service. Again, thank you for taking the time to provide us with your feedback Thank you Samir Bentaieb General Manager and Hotel Vue Team.
5 out of 5
Recommended
for Couples
by Adriana from San Mateo

Comfty and Clean :D!

Posted 21-Apr-2015 on Hotels
Stayed here once before and enjoyed the comfort and cleanliness - my musts! The staff is always very friendly. We were told we were given a better view even though we weren't charged additional. But our view was of U-Haul. Anyways...good thing we didn't chose this hotel for the view :)
Comment from Hotel Management
16-Aug-2015 by Samir, Hotel Management
Thank you for your review! We sincerely appreciate your kind comments regarding your recent visit to Hotel Vue. For any special request please ask for me personally if you need anything during your next stay I will be always at your service. Thank you again
3 out of 5
Recommended
for Everyone
by A verified traveller from California

Not bad for the price

Posted 13-Apr-2015
Pros: The rooms are spacious, but in my layout the bathroom door was awkwardly placed as having it slightly open would block the path t the hotel room door
Cons: I called and asked for late checkout. Standard checkout is early - 11am. And I had to negotiate to make it 12:30. Not exactly customer friendly
Location: Easy to get to via major freeways and expressways with conveniences (fast food, Walgreens, etc) close
Conveniently located and a good price. You aren't paying a lot, so don't expect a lot. But for the price this is a good hotel
Comment from EPC
17-Aug-2015 by Sami, EPC
Thank you for choosing Hotel Vue and for taking the time to provide us with your feedback. We strive to exceed our guest’s expectations. We look forward to your future visit. Thank you Samir Bentaieb General Manager
4 out of 5
Recommended
for Families
by A verified traveller

UPDATED AND FRIENDLY

Posted 29-Mar-2015 on Hotels
Overall a good experience. Nice staff. Updated decor. Good location near Castro St. Decent free breakfast. Lacks a pool but the price reflects that so you don't have to pay for an amenity that you may not even use. Also a pool generates some noise. So fairly quiet here. Price could have been a little lower but better than some other hotels. Would stay there again.
Comment from Hotel Management
15-Aug-2015 by Samir, Hotel Management
Thank you for your review! We sincerely appreciate your kind comments regarding your recent visit to Hotel Vue.
5 out of 5
Recommended
for Everyone
by A verified traveller

very nice hotel

Posted 23-Mar-2015
Pros: bed and bathroom.
Location: location is good and close to a lot of shopping centers and downtown mount view.
I wish they have more of these in other areas. The price was great and room was very nice, clean, and comfortable.
Comment from EPC
15-Aug-2015 by samir, EPC
Thank you for your review! We sincerely appreciate your kind comments regarding your recent visit to Hotel Vue.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Not worth the money

Posted 13-Mar-2015 on Hotels
I will not stay at this hotel again. The hotel is clean, and fine if you are paying a small amount, but considering how much I paid for this stay, it is NOT worth it. I was trying to save my company some money and I ended up paying the same as the Westin by the airport, which would have been nicer. I was VERY disappointed.
Comment from Hotel Management
16-Aug-2015 by Samir, Hotel Management
Thank you for taking the time to provide us with your feedback. We are sorry to hear that your experience was not what you had hoped. We strive to offer the best service and amenities to all our guests to make sure they have a nice and pleasant stay but circumstances prevented this during your visit. We take all feedback to heart and we hope that you give us another chance to serve you and make your next stay memorable, please ask for me personally if you need anything during your next stay I will be always at your service. Again, thank you for taking the time to provide us with your feedback Thank you Samir Bentaieb General Manager and Hotel Vue Team.