Ratings based on 302 Verified Reviews

3.9 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromCanada

Great hotel!

Posted 19-Jan-2017
Pros: Continental breakfast is amazing
Cons: Elevator is old
Location: Lots of restaurants nearby, close to the I280
Tatiana, the front desk agent, was polite and efficient. The room was spacious, the beds were comfortable, the bath tub was nice to soak in. The continental breakfast was AMAZING! There was scrambled eggs, bacon, sausages, hashbrowns, toast, bagels, yogurt, cereal, hard boiled eggs, muffins, and more. Location was good, lots of restaurants nearby, and it was close to the I280. Very happy we decided to stay here.
Comment from Hotel Management
20-Jan-2017 by Sami, Hotel Management
Thank you for taking the time to provide us with your feedback We look forward to serving you again and we hope to have the pleasure to see you again on your next trip to the Mountain View area. Thank you again Samir Bentaieb
5out of 5
Recommended
for Everyone
by A verified traveller fromReno, NV

Modern, clean, friendly, convenient location.

Posted 28-Dec-2016
Pros: Strong, hot shower. Quick room heat. Nice view. Quiet except the people talking in the next room over early in the morning. Comfortable bed. Desk.
Cons: The refrigerator could have been plugged in, but since it wasn't, it WAS very quiet! The maid did a quick and efficient job but didn't know English.
Location: Lots of restaurants fairly close.
Staff supplied an extra blanket with no fuss. (Only one of us needed it.) Room and hotel decorations were attractive. Exercise room needs a TV but supplied water. There was a nice variety to choose from for breakfast. The oatmeal could be thicker but at least they also provided sliced almonds, brown sugar, and fresh raisins and almond milk, 2 % milk, non-fat milk, or half and half to use on it. Fresh fruit was appreciated as was the scrambled or hard boiled eggs and meat. Yogurt, muffins, bagels, pastries, bread, and English muffins were also available. The shower was hot and forceful, although I didn't find the hair dryer until the following day. Birds found our windshield to poop on while we were parked in the back. The place is very attractive, comfortable, and the staff were very welcoming and friendly. Nice big flat screen TV was nice. Good value at the time over Christmas.
Comment from Hotel Management
28-Dec-2016 by Sami, Hotel Management
Thank you very much
5out of 5
by A verified traveller

Clean Hotel

Posted 28-Nov-2016 on Hotels
This is a good hotel. Has a great breakfast and nice clean rooms.
Comment from Hotel Management
2-Dec-2016 by General Manager, Hotel Management
Thank you very much
4out of 5
by A verified traveller

Posted 27-Nov-2016 on Hotels
Reasonably price for a comfortable and clean room. Nice complimentary breakfast.
Comment from Hotel Management
2-Dec-2016 by General Manager, Hotel Management
Thank you very
5out of 5
by A verified traveller

Posted 23-Nov-2016 on Hotels
Comment from Hotel Management
5-Dec-2016 by General Manager, Hotel Management
Thank you
4out of 5
by A verified traveller fromLethbridge Alberta

good value

Posted 23-Nov-2016 on Hotels
The breakfast was really good for a free hotel breakfast. While in our room we didn't hear any noise from neighbours. Staff was friendly.
Comment from Hotel Management
2-Dec-2016 by General Manager, Hotel Management
Thank you very much
5out of 5
by A verified traveller

Convenient and clean

Posted 22-Nov-2016 on Hotels
Very clean and great attention. Good breakfast.
Comment from Hotel Management
24-Nov-2016 by General Manager, Hotel Management
Thank you very much
1out of 5
by A verified traveller

One of the Worst Motels... ever

Posted 19-Nov-2016 on Hotels
I paid over $600 for two nights. The place is a dump. Carpets are matted, the furniture is from the 80's and it is shameful that this place gets sold. Stay away.
Comment from Hotel Management
21-Nov-2016 by General Manager, Hotel Management
Thank you for taking the time to provide us with your feedback we take all feedback to heart. We hope to serve you again and make your next stay memorable, please ask for me personally if you need anything during your next stay I will be always at your service. Best regards, Samir Bentaieb General Manager
4out of 5
by A verified traveller

Good Hotel

Posted 14-Nov-2016 on Hotels
Good Hotel. Bed was very comfortable.
Comment from Hotel Management
16-Nov-2016 by General Manager, Hotel Management
Thank you
5out of 5
by A verified traveller

Posted 14-Nov-2016 on Hotels
Breakfast is excellent, room is clean & comfortable, the location is kinda far from the San Jose airport
Comment from Hotel Management
16-Nov-2016 by General Manager, Hotel Management
Thank you