Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Posted 14-May-2016
The staff was friendly. The room was quite noisy in the morning. Stairwell door and maid station was next to my room. The bathroom is very tiny. The shower head was at chin height, I'm 5'9.
Comment from Hotel Management
18-May-2016 by Sami, Hotel Management
Thank you for taking the time to provide us with your feedback we take all feedback to heart and we strive to exceed our guest’s expectations. We hope to serve you again and make your next stay memorable, please ask for me personally if you need anything during your next stay I will be always at your service. Best regards, Samir Bentaieb General Manager
2out of 5
by A verified traveller

Good location, but that is all

Posted 2-Mar-2016
Pros: The location
Cons: Too many things, new air conditioners, new beds, new carpets the bathrooms.
It is like staying at a motel, with a little more comforts, and if that was the price range and what they offer, this will be a good option. But it is price as a Boutique Hotel that says it has been renovated recently which is simply not true. I was supposed to receive a room with a king bed and I received instead a two queen bed room in which you can barely walk because it is that narrow, The bright point is that the staff was receptive and very respectful.
Comment from Hotel Management
5-Mar-2016 by Sami, Hotel Management
Thank you for taking the time to provide us with your feedback We hope that you give us another chance to serve you and make your next stay memorable, please ask for me personally if you need anything during your next stay I will be always at your service. Thank you Samir Bentaieb - Manager
3out of 5
by John

Posted 25-Feb-2016 on Hotels
Comment from Hotel Management
30-Apr-2016 by Samir, Hotel Management
Thank you for taking the time to provide us with your feedback we take all feedback to heart and we strive to exceed our guest’s expectations. We look forward to serving you again and have the pleasure to see you again on your next trip to the Mountain View area. Thank you again Samir Bentaieb General Manager and Hotel Vue Team.
2out of 5
by A verified traveller

Not So Hospitable Hospitality

Posted 24-Feb-2016 on Hotels
From the looks of the lobby, the hotel seemed like a nice place. However, I can't speak to what the rooms were like because there were issues at check-in. After realizing the prices were less through Hotels.com, I proceeded to book online. Once booked, the front desk person told me and my party that we would have to wait for about half an hour OUTSIDE (@ 2 am) in order to check in. We ended up going down the street to Holiday Inn Express where we treated much better.
Comment from Hotel Management
30-Apr-2016 by Samir, Hotel Management
Thank you for taking the time to provide us with your feedback We are sorry to hear that your experience was not what you had hoped. Reservations trough third parties such as hotels.com and other sites do not show instantly on hotels reservation system it takes from 15 to 45 minutes in order to be processed by the third party then sent to the hotel. We hope that you give us another chance to serve you and make your next stay memorable, please ask for me personally if you need anything during your next stay I will be always at your service. Thank you Samir Bentaieb General Manager
5out of 5
by Sharen fromRancho Mirage

Quiet, great bed and perfectly comfy !

Posted 16-Feb-2016 on Hotels
The food was excellent, the bed was like a homy nest and the staff were terrific.
Comment from Hotel Management
23-Apr-2016 by Samir, Hotel Management
Thank you for your review! We sincerely appreciate your kind comments regarding your recent visit to Hotel Vue. Again, thank you for taking the time to provide us with your feedback. We strive to exceed our guest’s expectations and are pleased that you enjoyed your stay with us. We are also glad to know that our staff was very friendly and helpful. I have personally shared your review with my team and we are all very happy to know we exceeded your expectations. We look forward to serving you again and we hope to have the pleasure to see you again on your next trip to the Mountain View area. Thank you again Samir Bentaieb General Manager and Hotel Vue Team.
4out of 5
by A verified traveller

Nice Stay!

Posted 12-Feb-2016 on Hotels
This was a nice place to stay and I will say that I would stay there again.The only issue I had was that the air conditioning didn't work very well so I had to leave the patio door open, which wasn't very easy to open.
Comment from Hotel Management
16-Apr-2016 by Samir, Hotel Management
Thank you for taking the time to provide us with your feedback we take all feedback to heart and we strive to exceed our guest’s expectations. We hope to serve you again and make your next stay memorable, please ask for me personally if you need anything during your next stay I will be always at your service. Best regards, Samir Bentaieb General Manager
4out of 5
by Jessica

Posted 11-Feb-2016 on Hotels
Stayed here to be closer to the stadium for Super Bowl 50. As bay natives, the price and service was right! Loved the stay. It shocked me
Comment from Hotel Management
16-Apr-2016 by Samir, Hotel Management
Thank you for taking the time to provide us with your feedback. We strive to exceed our guest’s expectations and are pleased that you enjoyed your stay with us. Samir Bentaieb General Manager
5out of 5
by Matthew fromDENVER

SuperBowl great time

Posted 10-Feb-2016 on Hotels
stayed here for the super bowl. was easy to get to Levi's Stadium and hotel staff was great.
Comment from Hotel Management
16-Apr-2016 by Samir, Hotel Management
Thank you for taking the time to provide us with your feedback. We strive to exceed our guest’s expectations and are pleased that you enjoyed your stay with us Samir Bentaieb General Manager and Hotel Vue Team.
4out of 5
by John fromFresno

Posted 9-Feb-2016 on Hotels
Impromptu get away and choose the hotel based on rating and the great price. We are from Fresno and really enjoy downtown Mt.View and the surrounding area.The hotel was very nice and is in a great location.
Comment from Hotel Management
16-Apr-2016 by Samir, Hotel Management
Thank you for your review! We sincerely appreciate your kind comments regarding your recent visit to Hotel Vue. Samir Bentaieb General Manager and Hotel Vue Team.
Comment from Hotel Management
16-Apr-2016 by Samir, Hotel Management
Thank you for taking the time to provide us with your feedback we take all feedback to heart and we strive to exceed our guest’s expectations. We look forward to serving you again on your next trip to the Mountain View area. Thank you again Samir Bentaieb General Manager and Hotel Vue Team.
2out of 5
by A verified traveller frommt view

Not a recommended hotel to stay at

Posted 31-Jan-2016
Picture made it look better than it was. Not the best area ecspecially if u have kids. Was woken up st 4am to a huge fight between some guys yelling at each other and throwing out the Fbomb. Not happy with this place at all
Comment from Hotel Management
5-Feb-2016 by Sami, Hotel Management
We are sorry to hear that your experience was not what you had hoped and that your stay was inconvenienced this way. We hope that you give us another chance to serve you and make your next stay memorable, please ask for me personally if you need anything during your next stay I will be always at your service. Thank you Samir Bentaieb- Manager