Ratings based on 329 Verified Reviews

3.9 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from bakerfield, CA

GOOD LOCATION

Posted 1-May-2017
I had a great experience. My wife and a minor surgery procedure and the hotel was very accommodating her needs and mine.
Comment from Hotel Management
1-May-2017 by Sami, Hotel Management
Thank you very much for your kind comment and for choosing Hotel Vue
4 out of 5
Recommended
for Everyone
by A verified traveller from Paso Robles

Excellent for the price!

Posted 13-Apr-2017
So much better priced than any other hotel in the area. Staff is pleasant, tv easy to find what you like to watch, breakfast is great, fresh fruit, eggs, bacon! Secure and comfortable.
Comment from Hotel Management
14-Apr-2017 by Sami, Hotel Management
Thank you very much
4 out of 5
Recommended
for Everyone
by A verified traveller from B

Nice hotel close to downtown Mt. View

Posted 12-Apr-2017
The Vue is nice older hotel in a neighborhood close to Castro St. in Mt. View
Comment from Hotel Management
12-Apr-2017 by Sami, Hotel Management
Thank you very much
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Apr-2017
Nice hotel in a good location. The front desk staff was extremely friendly. I was in town to help my 98 year old parents move. When I came in at the end of my first day the girl behind the counter took the time to ask how the move was going. She was very thoughtful after a long day. Hotel is a little older but the room was very clean. Nothing too fancy but I'd go back. Breakfast had a wide variety of options and was actually very good.
Comment from Hotel Management
7-Apr-2017 by Sami, Hotel Management
Thank you for taking the time to provide us with your feedback We hope to serve you again and make your next stay memorable, please ask for me personally if you need anything during your next stay I will be always at your service. Best regards, Samir Bentaieb General Manager
3 out of 5
by A verified traveller

Too loud traffic noise

Posted 4-Apr-2017
It's on the main street and is noisy. Also, it sounds like someone's stumping when people above you walk across the floor.
Comment from Hotel Management
7-Apr-2017 by Sami, Hotel Management
Thank you for taking the time to provide us with your feedback we take all feedback to heart and we strive to exceed our guest’s expectations. We hope to serve you again and make your next stay memorable, please ask for me personally if you need anything during your next stay I will be always at your service. Best regards, Samir Bentaieb General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel is close to my son's home

Posted 10-Mar-2017
Everything was great...until I noticed at about 9:00pm that there was only tea and decaf in my room. I called the front desk to see if I could swap and I was offhandedly told no, they didn't have any available. They said I could go to the lobby in the morning for coffee. Bring someone who needs caffeine first thing, I was disappointed
Comment from Hotel Management
13-Mar-2017 by Sami, Hotel Management
Thank you for taking the time to provide us with your feedback we take all feedback to heart and we strive to exceed our guest’s expectations. We hope to serve you again and make your next stay memorable, please ask for me personally if you need anything during your next stay I will be always at your service. Best regards, Samir Bentaieb General Manager
3 out of 5
by Ran

Posted 25-Feb-2017 on Hotels
Overall it's a good hotel though pretty old deco room
Comment from Hotel Management
1-Mar-2017 by General Manager, Hotel Management
Thank you
5 out of 5
by Freddy

Posted 23-Feb-2017 on Hotels
Comment from Hotel Management
1-Mar-2017 by General Manager, Hotel Management
Thank you
5 out of 5
by marco from Mountain View

Tatiana was great very professional

Posted 20-Feb-2017 on Hotels
it was a great stay, but the shower head was too low in the shower could have been a little higher
Comment from Hotel Management
23-Feb-2017 by General Manager, Hotel Management
We sincerely appreciate your kind comments regarding your recent visit to Hotel Vue. Thank you for taking the time to provide us with your feedback. We strive to exceed our guest’s expectations and are pleased that you enjoyed your stay with us. We are also glad to know that our staff was friendly and helpful. I have personally shared your review with my team and we are all very happy to know we exceeded your expectations. We look forward to serving you again and we hope to have the pleasure to see you again on your next trip to the Mountain View area. Thank you again Samir Bentaieb General Manager and Hotel Vue Team.
2 out of 5
by INCHUL

No good hotel

Posted 18-Feb-2017 on Hotels
Smell of carpet was bad.
Comment from Hotel Management
21-Feb-2017 by General Manager, Hotel Management
Thank you for taking the time to provide us with your feedback. We are sorry to hear that your experience was not what you had hoped the issue you have reported will be reviewed. We hope that you give us another chance to serve you and make your next stay memorable, please ask for me personally if you need anything during your next stay I will be always at your service. Again, thank you for taking the time to provide us with your feedback Thank you Samir Bentaieb General Manager