Ratings based on 369 Verified Reviews

3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Oct-2017
Solid place to stay. Not too expensive for the money.
2 out of 5
by A verified traveller

Posted 2-Oct-2017
For the price of the room, i was expecting a tad more. the staff was not very friendly, didn't even give me a breakdown when we checked in.
Comment from Hotel Management
5-Oct-2017 by Sean H., Hotel Management
I am sorry to see that we failed to meet or exceed your expectations. Service is our area of focus, and I am dissapointed that we failed to deliver. We will redouble our efforts and hope that you are able to stay with us again for a better experience. Warm regards.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Sep-2017
Nice hôtel conveniently located and not too expensive. OK breakfast. Nice personnel.
Comment from Hotel Management
27-Sep-2017 by Sean H., Hotel Management
Thank you for your positive feedback! We hope that our service and amenities will draw you back for another stay sooner rather than later! Thank you for your time in writing us a review! Cheers!
5 out of 5
Recommended
for Everyone
by A verified traveller

Cute little hotel

Posted 23-Sep-2017
Pros: Staff was friendly, breakfast was filling, and the room was clean and quiet.
Location: Concert at the Shoreline, dinner at Tied Brewery, NASA Ames Research Center
Stayed here for a concert at the Shoreline. Perfect location - clean, quiet, decent breakfast.
Comment from Hotel Management
25-Sep-2017 by Sean H, Hotel Management
Thank you for your 5 star review! We look forward to your next visit to the area and your concert headquarters! Let us know what we can do on your next stay to exceed your expectations! Warm regards.
5 out of 5
Recommended
for Everyone
by A verified traveller from porterville ca

Nice hotel close to venders

Posted 18-Sep-2017
Staff was great and helpful when needed. The hotel was close to our venue and plenty of local reaturants and stores.
Comment from Hotel Management
18-Sep-2017 by Sean H., Hotel Management
Thank you for your 5 star review! We appreciate your feedback and hope that your next visit to the area is equally enjoyable. Don't hesitate to let us know what we can do to make your next trip extra special. Cheers!
4 out of 5
by A verified traveller from Phoenix, AZ

People and decor great, but walls are thin

Posted 8-Sep-2017
Pros: Clean, breakfast was good, and check-in check-out process was super quick.
Cons: Was super hot that weekend. Having the room AC on before I got there would have been nice
Location: Restaurants everywhere and quick (10-20min) walk to any of the tech company offices in Mountain View
Staff was quick and to the point, check in and check out was like 2 minutes. Nice for someone like me who just wants to get it done but if you want a "tour" and a lot of hand holding, you'll probably have to ask for it. Decor is nice and the hotel was very clean. Free breakfast was better than expected. Only problem I had was sleeping. The walls are super thin. You here every person walking, talking, slamming doors (the doors auto close real hard). If you sleep on the side that has the Uhaul store, they start work at 6am so hope you are an early riser. I'd stay there again as it was a very clean and easy experience. There's not much they can do to improve the structure of the building so it is what it is. Overall a good experience and the location is on point. Can walk to anything in Mountain View and only a 20-30 minute car ride to San Jose airport.
Comment from Hotel Management
9-Sep-2017 by Sean H., Hotel Management
Thank you for your positive feedback and review! We hope that the next time you visit the area you are indeed able to stay with us. We hope to earn that 5th star on your next review!
3 out of 5
Recommended
for Everyone
by A verified traveller from Tulsa, OK

Close to Google

Posted 17-Aug-2017
Pros: Location and price.
Cons: Noisy AC needs to be fixed or changed.
Location: Near Google. In-N-Out Burger across street.
We stayed here to go to an appointment at Google. The room was fine for the price. The air conditioner was tremendously noisy, which did not make for a good night's sleep. Other than that, the room was nice enough and clean. The breakfast was good. It's a good hotel for the price.
Comment from Hotel Management
20-Aug-2017 by Sean H., Hotel Management
Thank you for your feedback. Please feel free to let us know in person next time of any issues that you may experience so that we may proactively solve the issues and ensure that your stay is worthy of a 5 star review. Warm regards.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Aug-2017
Clean, modest hotel. OK sufficient breakfast but not great. Nice staff. Reasonable value for room cost.
Comment from Hotel Management
20-Aug-2017 by Sean H., Hotel Management
We hope that you are able to join us on your next visit to the area. Please do not hesitate to let us know in person what we can do to ensure that your next stay is worthy of a 5 star review! Cheers.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location to Stanford

Posted 26-Jul-2017
Meghan, front desk clerk, was especially kind and courteous.
Comment from Hotel Management
26-Jul-2017 by Sean H., Hotel Management
Thank you so much for your positive feedback! We hope that your next stay is as pleasant as your last, and we look forward to having you with us! Warm regards!
3 out of 5
by LISA

Posted 17-Jul-2017 on Hotels
It was clean and we'll kept, except for some peeling paint in the room. Service was good. It was just a bit run down for my taste.
Comment from Hotel Management
19-Jul-2017
Thank you for your feedback. We will be making some capital improvements in our rooms shortly, and we hope that we have another opportunity to ensure that your next stay is issue free. We hope to see you sooner rather than later! Warm regards.