Ratings based on 130 Verified Reviews

3.0 out of 5
62% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller

Posted 7-Jan-2017
We had asked for the 1st floor of the second building and we got 2nd floor of the last building. Attendant was not friendly. We have stayed at least 5 times and front desk was always friendly and helpful. The shower water switched from hot to cold without us turning the knob. Also, the carpet was wet. This particular room I wouldn't recommend, nor the front desk service attendant that was there on this day.
Comment from Hotel Management
12-Jan-2017 by Ruby, Hotel Management
Dear Guest Sorry for the inconvenience, I will personally check with my front desk team. we always provide room as per our guest choice (if available) I will investigate and get back to you You are our regular guest, looking forward to see you again
4out of 5
Recommended
for Students
by A verified traveller fromBoston, Mass.

A fine stay

Posted 15-Nov-2016
Not the Hilton, but hardly a dive. Very fair value.
Comment from Hotel Management
16-Nov-2016 by Ruby , Hotel Management
Dear Guest Thank you for your feedback, we are not one of the fancy hotel in town , but our service and price are best as compare to other equivalent hotel/motel in town.
4out of 5
Recommended
for Everyone
by A verified traveller

It was very quiet and relaxing

Posted 30-Oct-2016
Pros: I liked the room it was very cozy. The rooms were very clean. Liked the little kitchen area.
Cons: I didnt care for the breafast. Should have some wAffles or something more filling
Location: Perfect location for everything!
Comment from Hotel Management
2-Nov-2016 by Ruby , Hotel Management
Dear Guest Thank you so much for your feedback, regarding Breakfast, we have continental breakfast, which we have bread wheat/white bagels muffin, pastry, fruits ( Apple /Banana) juice, coffee teas . and this is complimentary.
4out of 5
Recommended
for Everyone
by A verified traveller fromUS

Posted 29-Oct-2016
This was a nice place at a good rate. All staff was courteous and helpful. Thanks!
Comment from Hotel Management
2-Nov-2016 by Ruby , Hotel Management
Dear Guest Thank you for your time to review us, greatly appreciated, we glad that you enjoyed your stay looking forward to see you in near future.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Aug-2016
Good enough to sleep I'd that's all you need to do
Comment from Hotel Management
27-Aug-2016 by Ruby, Hotel Management
Dear Guest , Thank you for your feedback.
1out of 5
by A verified traveller

Horrible place to spend the night

Posted 11-Aug-2016
Pros: Nothing!
Cons: Remove this hotel from your listing... it is a complete dump! It is really not a hotel.
This is not a real hotel, but rather a place for homeless people and illegal immigrants to spend the night. I new something was wrong when they had the hotel policies and "rules" posted in big letters behind the front desk when I checked in. The first policy was "NO REFUNDS." When I went to my room, I noticed a dingy little walkway with men standing around. The place was very cheaply lit and the carpets looked like something out of the 1970s but haven't been changed/updated since. The room smelled of a mixture of smoke, dirt, and body oder... in a word, it smelled of poverty. The place was very noisy and quite honestly, I feared for my safety. I think there was a drug deal that happened in the middle of the night in the room next to me. There was a big ball of hair between the sheets of my bed. There were used pots and pans over where the hotplate and small refridgerator was. The bathroom had stains and mildew on the walls. Simply, I couldn't wait until check out in the morning. The hotel doesn't even deserve a 1 star. I don't think it is even really a hotel... rather more of a hovel. STAY AWAY! DO NOT STAY HERE! YOU WOULD BE BETTER OFF SLEEPING IN YOUR CAR! The reviews on this site that give this place decent of high marks are a scam.
Comment from Hotel Management
25-Sep-2016 by Ruby, Hotel Management
Dear Guest We are sorry that we are not as per your expectations.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice.

Posted 24-Jul-2016
Pros: Clean and staff was very nice.
Cons: Electricity was hit and miss in outlets.
Location: Winchester Mystery House walking distance. San Francisco 45 minutes away.
Clean room, good staff. The only issue was the electricity, which only worked in some of the outlets. Close to the Winchester Mystery House and a 45 minute drive to San Francisco. Would stay again.
Comment from Hotel Management
9-Aug-2016 by Ruby, Hotel Management
Dear Guest, Thanks you for your review and feedback you gave, I will personally check with my maintenance person, and try to find out the power outlet issue , We apologize for inconvenience
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Jul-2016
It was okay. It was the cheapest I could find. The room was clean and comfy. Close to the freeway. Close to the stadium.
Comment from Hotel Management
20-Jul-2016 by Ruby, Hotel Management
We sincerely thank you for your time for review. Our property is not one of the fancy hotels in the area but pricing and quality is the BEST in compare to the other hotels in the area.
5out of 5
Recommended
for Everyone
by A verified traveller fromSanta Clara, CA

Nice hotel for business travellers

Posted 10-Jun-2016
Services that were endered exceeded expectations. Polite and courteos staff. The manager Mr. Ravinder was very helpful and facilitated an early check-in which was especially needed after a long-haul flight...
Comment from Hotel Management
15-Jun-2016 by Ruby , Hotel Management
Dear Guest we glad that you enjoyed your stay, our whole team try our level best to provide nice service to our guest so they feel home away from home
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Jun-2016
The hotel staff were friendly and helpful, the location is convenient, and had enough parking spaces.
Comment from Hotel Management
15-Jun-2016 by Ruby , Hotel Management
Dear Guest Thanks you so much for your feedback,