Ratings based on 597 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
63% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromBoston, Mass.

A fine stay

Posted 15-Nov-2016
Not the Hilton, but hardly a dive. Very fair value.
Comment from Hotel Management
16-Nov-2016 by Ruby , Hotel Management
Dear Guest Thank you for your feedback, we are not one of the fancy hotel in town , but our service and price are best as compare to other equivalent hotel/motel in town.
4out of 5
by A verified traveller

It was very quiet and relaxing

Posted 30-Oct-2016
Pros: I liked the room it was very cozy. The rooms were very clean. Liked the little kitchen area.
Cons: I didnt care for the breafast. Should have some wAffles or something more filling
Location: Perfect location for everything!
Comment from Hotel Management
2-Nov-2016 by Ruby , Hotel Management
Dear Guest Thank you so much for your feedback, regarding Breakfast, we have continental breakfast, which we have bread wheat/white bagels muffin, pastry, fruits ( Apple /Banana) juice, coffee teas . and this is complimentary.
4out of 5
by A verified traveller fromUS

Posted 29-Oct-2016
This was a nice place at a good rate. All staff was courteous and helpful. Thanks!
Comment from Hotel Management
2-Nov-2016 by Ruby , Hotel Management
Dear Guest Thank you for your time to review us, greatly appreciated, we glad that you enjoyed your stay looking forward to see you in near future.
3out of 5
by A verified traveller

Better than their reviews

Posted 6-Sep-2016 on Hotels
Couldn't access WiFi, room was clean, comfortable and had mini fridge, stove and sink. King bed was surprisingly comfortable, noise level was quiet. After dark you're required to use your room key to enter the lobby, each staff member we encountered was friendly and helpful.
Comment from Hotel Management
25-Sep-2016 by General Manager, Hotel Management
Dear Guest , Dear Guest, recognition is very important to us. There is nothing more rewarding than a positive comments. We appreciate your time for reviewing our hotel. regarding WI FI access, we have a secure WIFI , which need a Guest pass to access, and we provide Guest Pass at the time of checks- In
3out of 5
by A verified traveller

Your choice only if everything else is full

Posted 5-Sep-2016 on Hotels
Very uncomfortable bed and pillows, blanket smelled bad. AC wouldn't turn off itself and was very noisy. Room smelled bad even with AC on for long time. Very limited breakfast. Also they don't allow late check out.
Comment from Hotel Management
25-Sep-2016 by General Manager, Hotel Management
Dear Guest Thank you for your feedback, sorry that our property is not as per your expectations.
2out of 5
by A verified traveller fromSanta Clara, CA

Something to Consider

Posted 2-Sep-2016 on Hotels
I was not to pleased when my partner went to the car at 1AM to go get our charger for our phone, to be harrased by Santa Clara Police. He wasnt doing anything on the "private property" other than walking from the motel to the car and then back. They put him in handcuffs threating to take him to jail, only to release him back to our not so pleasing stay at Granada Inn. Besides the fair price of $85, that was the only perk. The beds are so old fashioned and the carpet is not so clean the kitchenette is small and i guess convient but if other people are cooking you cant help but gag by the smell of the food in the hallway.
Comment from Hotel Management
25-Sep-2016 by General Manager, Hotel Management
Dear Guest Thank you for your feedback, and sorry for the inconvenience,Regarding police issue, that is security concern, regarding food smell in hallways, as we provide small kitchenette in each room so that guest staying in room can cook their own food as per their choice , so some time guest leave there door open that might be the reason that food smell comes in hallways,
5out of 5
by Roberto Carlo fromPhilippines

First time to stay in Granada Inn

Posted 30-Aug-2016 on Hotels
My first time to check in Granada Inn through HOTEL APP. Room rate was reasonable price. As I entered the Front desk i was entertained right away to sign in and do payments to have my room key! Motel staff was friendly and with good personality.
Comment from Hotel Management
6-Sep-2016 by General Manager, Hotel Management
Dear Guest Happy to hear a great feedback from you, and we are glad that you enjoyed your stay and like our services. Thank you so much, looking forward to see you again in near future
5out of 5
by Jim fromCalifornia

Well maintainded older hotel.

Posted 30-Aug-2016 on Hotels
Easy and fast, quick in and out. Secure access to indoor hallways. Great place to staying at to fly out of San Jose Airport.
Comment from Hotel Management
6-Sep-2016 by General Manager, Hotel Management
Dear Guest Thank you so much for your feedback, and good to know that you enjoyed your stay, we are located in the heart of silicon valley, San Jose International airport is less than 5 mile from Granada Inn
3out of 5
by Dan fromCampbell

Comfortable stay.

Posted 28-Aug-2016 on Hotels
We stayed 3 nights while our hardwood floors were being refinished at home. The Granada Inn was comfortable and clean. Especially liked the lighting in the bathroom and additional mirrors throughout the unit.
Comment from Hotel Management
6-Sep-2016 by General Manager, Hotel Management
Dear Guest Thank you for your feedback, we glad that you enjoyed your stay.
3out of 5
by A verified traveller

Posted 27-Aug-2016
Good enough to sleep I'd that's all you need to do
Comment from Hotel Management
27-Aug-2016 by Ruby, Hotel Management
Dear Guest , Thank you for your feedback.