Ratings based on 552 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
62% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Nice.

Posted 24-Jul-2016
Pros: Clean and staff was very nice.
Cons: Electricity was hit and miss in outlets.
Location: Winchester Mystery House walking distance. San Francisco 45 minutes away.
Clean room, good staff. The only issue was the electricity, which only worked in some of the outlets. Close to the Winchester Mystery House and a 45 minute drive to San Francisco. Would stay again.
4out of 5
by A verified traveller

Posted 14-Jul-2016
It was okay. It was the cheapest I could find. The room was clean and comfy. Close to the freeway. Close to the stadium.
Comment from Hotel Management
20-Jul-2016 by Ruby, Hotel Management
We sincerely thank you for your time for review. Our property is not one of the fancy hotels in the area but pricing and quality is the BEST in compare to the other hotels in the area.
5out of 5
by A verified traveller fromSanta Clara, CA

Nice hotel for business travellers

Posted 10-Jun-2016
Services that were endered exceeded expectations. Polite and courteos staff. The manager Mr. Ravinder was very helpful and facilitated an early check-in which was especially needed after a long-haul flight...
Comment from Hotel Management
15-Jun-2016 by Ruby , Hotel Management
Dear Guest we glad that you enjoyed your stay, our whole team try our level best to provide nice service to our guest so they feel home away from home
4out of 5
by A verified traveller

Posted 7-Jun-2016
The hotel staff were friendly and helpful, the location is convenient, and had enough parking spaces.
Comment from Hotel Management
15-Jun-2016 by Ruby , Hotel Management
Dear Guest Thanks you so much for your feedback,
3out of 5
by A verified traveller

Wenns sein muss..

Posted 21-May-2016
Geht so - ist auszuhalten, aber bei anderen Optionen nicht unbedingt die erste Wahl. Netter Service, relativ sauber, aber eher einfach, abgenutzt, und Sanierungsstau. Bettdecke hatte Löcher, Bad war so lala. Umgebung nicht sonderlich schön, aber einige Restaurants und Supermärkte. Sehr laute Klimaanlage, Straßenlärm und durchs Nachbarzimmer laufende Menschen auch hörbar. Schnelles Internet.
Comment from Hotel Management
28-May-2016 by Ruby, Hotel Management
we are not one of the fancy hotels in the area. But our prices, our services and location is best
1out of 5
by A verified traveller

Never stay here

Posted 30-Apr-2016 on Hotels
One of the worst places I've ever stayed. Old, filthy, and run down. The sheets were stained and the shower head was broken. If I hadn't been so tired when I arrived, I would have left.
Comment from Hotel Management
28-May-2016 by HARRY, Hotel Management
Dear Guest We are sorry , that we were not as per your expectation.We always welcome constructive criticism which prompt us to do better.
3out of 5
by Angela fromCanton, Mi

Basic

Posted 19-Apr-2016 on Hotels
There is not much near the hotel. The restaurants are under repair or closed. There is a hole in the wall bar/restaurant called Marinas. The food is made fresh, and they have happy hour half off deals starting at 330pm. The average age in there is 65+. There is a pharmacy across the way for basic groceries. * note there is no airport shuttle unless they are notified 2 hours in advance,and there is a 20 fee to use it. Cheaper to take a taxi/Uber.
Comment from Hotel Management
2-Jul-2016 by Ruby, Hotel Management
Dear Guest , Thank you for your review, we have all kind of restaurants with in one miles , some of the restaurant are walkable distance,
4out of 5
by Rosemary fromNYC

Great hotel before flying out of San Jose

Posted 2-Apr-2016 on Hotels
Quiet, clean large room with a kitchenette (fridge, 2 burner hot plate, pots, dishes, coffee pot, microwave, sink, etc). Very comfortable for a night before heading to the airport.
Comment from Hotel Management
11-Jun-2016 by Ruby, Hotel Management
Dear Guest Thank you for your review, we glad that you enjoyed our facilities , looking forward too see you again
5out of 5
by Rudolpph fromLivermore

A great place for quite time and sleep

Posted 2-Apr-2016 on Hotels
The Staff was so friendly
Comment from Hotel Management
4-Jun-2016 by HARRY, Hotel Management
Dear Guest Thank you so much for your review , we glad that you enjoyed our service
3out of 5
by Lorene

Misleading advertising on shuttle service

Posted 31-Mar-2016 on Hotels
I chose a hotel with an "airport shuttle". Unfortunately Granada does NOT pick up at the airport. You need to give a 24-hour notice to be taken to the airport. The shower was very leaky.
Comment from Hotel Management
4-Jun-2016 by HARRY, Hotel Management
Dear Guest , We apologize for the inconvenience, Regarding shuttle service , we do have shuttle service with surcharges, we offered drop off to Airports .