Ratings based on 630 Verified Reviews

3.1 out of 5
63% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from w

Not a very good hotel very dirty room

Posted 24-May-2017
Room was very dirty. The night stand contained another guests mail and lots of it. There were poop stains on the chair yes seriously! Coffee terrible breakfast Bad
4 out of 5
Recommended
for Everyone
by A verified traveller

Not bad at all

Posted 23-May-2017
Pros: Clean and desk staff was very kind and efficient. Wifi and TV were awesome.
Cons: Better pillows and a snack vending machine would be nice.
Location: Very little - we stayed here to attend a concert at Levi stadium.
It's a much older hotel but still clean. It smelt like cleaning product smell. Still it was just fine for a night. The morning was rough since the hotel is right next to a busy auto shop and it got loud early!
Comment from Hotel Management
25-May-2017 by Ruby , Hotel Management
Dear Guest Thank you so much for your feedback, greatly appreciated, your suggestions are very important to us, definitely we will consider in near future
1 out of 5
by A verified traveller

Terrible Stay - Would never return.

Posted 20-May-2017
Pros: Nothing
Cons: Most everything could be improved. Very poor conditions for a hotel.
Location: Did stay long enough to understand the location.
Very disappointed with this hotel. Very old and not in good shape. The biggest complaint was the room was not quiet. We could easily hear all that was going on in the room next to us and the room above. Could not sleep and even tried to locate another hotel, but all rooms in the area were sold out. I prepaid for two nights and we only stayed one. Won't make this mistake again...
Comment from Hotel Management
23-May-2017 by Ruby , Hotel Management
Dear Guest Sorry for the inconvenience, Sorry that we were not as per your expectations
3 out of 5
by A verified traveller

Disappointed

Posted 17-May-2017
Old and outdated Not very clean Nice staff and adequate breakfast
Comment from Hotel Management
23-May-2017 by Ruby, Hotel Management
Dear Guest Thanks for you feedback, your feedback help us to improve.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Jose, CA

Good choice.

Posted 13-Apr-2017
Nice room, quite clean, pleasantly surprised kitchenette with stove, pots, frying pan and plates, forks, spoons, and so on. Breakfast is included, but not enough varied; nevertheless, coffee with mafins is also nice!
Comment from Hotel Management
23-May-2017 by Ruby, Hotel Management
Dear Guest Thank you so much for your feedback. I am glad that you enjoyed your stay.
1 out of 5
by William

Mined our deposit.

Posted 25-Feb-2017 on Hotels
Credit card was charged a $30 deposit that has not yet been credited back 9 days later. Checkout clerk told us refund would be about 3 days. Calling the hotel resulted in a tense telephone exchange, but no refund.
Comment from Hotel Management
11-Mar-2017 by General Manager, Hotel Management
Dear Guest, Sorry for the inconvenience, Let me investigate the matter of this charges, usually it takes 3-5 business days.
3 out of 5
by A verified traveller

Posted 24-Feb-2017 on Hotels
The mattress was firm pillows were extra firm but the room smelled and the bed was itchy for
Comment from Hotel Management
11-Mar-2017 by General Manager, Hotel Management
Dear Guest Thanks for your feedback, your feedback is important to us and help us to improve.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Feb-2017
It was good condition and would recommend it to others
Comment from Hotel Management
11-Mar-2017 by Ruby , Hotel Management
Dear Guest Thank you so much, we are not one of the fancy hotel in area, but we try our level best to provide a best service to our guest so that they can feel home away from home .
5 out of 5
by Stewart

Don't Judge a Book By Its Cover!

Posted 16-Feb-2017 on Hotels
I read the reviews and knew what to expect-but my experience was really very good and I wouldn't hesitate to stay there again. Since I work nearby it was easy to find and I know the food scene around there too is really good,so excellent place to stay.
Comment from Hotel Management
11-Mar-2017 by General Manager, Hotel Management
Dear Guest we are very happy to hear that you like the area and enjoyed your stay. looking forward to see you in near future.
3 out of 5
Recommended
for Everyone
by A verified traveller

Convenient and So So

Posted 12-Feb-2017
Clean, easy parking, quiet, conviennt Faucets on shower and sink a bit of a challege to adjust for temperature Pillows on bed really thin and uncomfortable
Comment from Hotel Management
11-Mar-2017 by Ruby , Hotel Management
Dear Guest thanks you so much for your feedback, sorry for the inconvenience, I will check with the my maintenance and work on your feedback.