Ratings based on 530 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
61% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from 日本・横浜

シリコンバレーはホテル代が高額だが、その中でも善意がある

Posted 27-Mar-2016
Pros: シリコンバレーにしては価格が安い方で、お湯の出具合やWIFIの安定性も良い。キッチンが付いていて長期滞在には便利。
Cons: ミネラルウォーターのサービスが無く、調達に近くにコンビニやスーパーが無く不便。無料の朝食は甘い物しか無いの残念。
Location: 近隣の多くのホテル同様この辺での移動は車が無ければ困難。
普通に宿泊出来て安全です。仕事の滞在においては文句はありません。シャワーは十分水量や温度コントロールが可能です。ベットメイクや部屋の清掃もしっかりされています。
Comment from Hotel Management
29-Mar-2016 by ruby, Hotel Management
We sincerely thank you for your time for review. Our property is not one of the fancy hotels in the area but pricing and quality is the BEST in compare to the other hotels in the area. We have RO systems in breakfast area , Guest can fill up their own bottles moreover have vending machine in each building for waters and other drinks regarding our breakfast - it is Continental Breaks with Juice, Bread, hot coffee and tea, Muffins, pastries, fresh donuts, Bananas and Apples - it is also complementary from the management of Granada Inn. We are sorry our breakfast was not of your choice.
4 out of 5
by Elizabeth from San jose

One night stay

Posted 31-Jan-2016 on Hotels
Emergency trip. Place quiet and nice.
Comment from Hotel Management
9-Apr-2016 by HARRY, Hotel Management
Dear Guest , Thanks for your feedback! Appreciated
3 out of 5
by Allison

This traveller left a rating score only Posted 26-Jan-2016 on Hotels
4 out of 5
by Gertrude

This traveller left a rating score only Posted 20-Jan-2016 on Hotels
1 out of 5
by A verified traveller

A Good Spot to Skip

Posted 17-Jan-2016 on Hotels
Burn holes in the sheets and horrible cleaning solution smell in room.
Comment from Hotel Management
26-Mar-2016 by HARRY, Hotel Management
Dear Guest We feel sorry , that we are not as per your expectations
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Jan-2016 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 9-Jan-2016 on Hotels
5 out of 5
by DAEHEON from 인천, 대한민국

추천합니다.

Posted 7-Jan-2016 on Hotels
호텔의 위치가 루앙프라방의 중심에 있어서 어디든 이동이 편한 위치에 있었서 좋왔습니다. 또한 호텔 직원들이 매우 친절해서 편안한 여행이었습니다. 한기지 아위웠던 점은 wifi가 매우 느렸던 점이었는데 이는 루앙프라방 다른 카페나 식당에서도 동일한 경험을 했던 것으로 볼 때 이 호텔의 단점이라 하기 어려울 것 같습니다.
Comment from Hotel Management
26-Mar-2016 by HARRY, Hotel Management
Dear Guest Thanks for your feedback, we glad that you enjoyed your stay.
2 out of 5
by Jennifer from Campbell

Outdated and shabby.

Posted 17-Dec-2015 on Hotels
The room seems outdated.Bedding and room appearance looked old. The room could use an upgrade. However im pregnant and need my pillows and the staff was very accommodating.
Comment from Hotel Management
27-Feb-2016 by HARRY, Hotel Management
Dear Guest Thanks for your feedback, Appreciate your time to review us Thanks
3 out of 5
by Charles from Petaluma

All good, but noisy

Posted 16-Dec-2015 on Hotels
Everything was good/acceptable; but the heater noise, refrigerator noise, and squeaky floor above detracted from an otherwise totally agreeable stay.
Comment from Hotel Management
27-Feb-2016 by HARRY, Hotel Management
Dear Guest Thank you for your feedback, We are sorry the inconvenience regarding noise, but recently we update all our AC units which comes with heating system inbuilt , I will personally check with my maintenance person and recheck all the AC/and heating unit