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Sheraton San Jose Hotel, Costa Rica

Photo gallery for Sheraton San Jose Hotel, Costa Rica

Primary image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sheraton San Jose Hotel, Costa Rica

Sheraton San Jose Hotel, Costa Rica

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203

Explore the area

  • Popular LocationMultiplaza Mall Escazu9 min walk
  • Popular LocationAvenida Escazú4 min drive
  • Popular LocationSan Pedro Mall32 min drive
  • AirportSan Jose (SJO-Juan Santamaria Intl.)35 min drive

Choose dates to view prices

About this area

Guachipelin

Located in San Rafael, Sheraton San Jose Hotel, Costa Rica is connected to a shopping center. The area's natural beauty can be seen at Sabana Park and National Park, while Museum of Costa Rican Art and National Theater are cultural highlights. Check out an event or a game at National Stadium of Costa Rica, and consider making time for Spirogyra Butterfly Garden, a top attraction not to be missed. Be sure not to miss outdoor adventures like ziplining, ecotours, and mountain biking.
Visit our Guachipelin travel guideOpens in a new window
Map

What's nearby

  • Multiplaza Mall Escazu - 9 min walk
  • Avenida Escazú - 4 min drive
  • Cariari Bowling Center - 14 min drive
  • Plaza Real Cariari - 22 min drive
  • San Pedro Mall - 32 min drive

Getting around

  • San Jose Contraloria Station - 9 min drive
  • Juan Santamaria Intl. Airport (SJO) - 35 min drive

Restaurants

  • Alfredo - 9 min walk
  • Nau Sushi Lounge - 9 min walk
  • The Market - 9 min walk
  • La Cebicheria - 11 min walk
  • Tintos y Blancos - 12 min walk

About this property

Sheraton San Jose Hotel, Costa Rica

Beaux Arts hotel connected to a shopping center in San Rafael with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a casino and an outdoor pool. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Sheraton San Jose Hotel, Costa Rica offers 170 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)
  • Free shopping center shuttle

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Curu
  • Ivory Bistro
  • Joker's

Things to do

  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5651 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 19 casino gaming tables
  • 140 casino slot machines
  • Casino (193752 square feet of space)
  • Casino VIP room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

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Hotel
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4 star
4 star
Guest rating 4.5+
Guest rating 4.5+
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
2 per room (up to 33 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica Guachipelin
Sheraton San Jose Costa Rica Guachipelin
Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica Guachipelin
Sheraton San Jose Hotel Costa Rica
Hotel Sheraton San Jose Hotel, Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 646 out of 942 reviews
5 - Excellent 69%
Rating 4 - Good. 217 out of 942 reviews
4 - Good 23%
Rating 3 - Okay. 39 out of 942 reviews
3 - Okay 4%
Rating 2 - Poor. 21 out of 942 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 942 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

4/5 Good

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great customer service. Club room and lounge access definitely a plus!
Stayed 5 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, the beds are awesome, nice bar on the rooftop. Might need a little update on the rooms, but I really love this place
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and will continue to stay here everytime we visit the area, the best staff, great location, and wonderful breakfast included! Also a very nice gym and rooftop pool!
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino women and beers
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities
The breakfast buffet was great. The guest services was great. The location of the property was great
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first visit and I’m already planning the second. Excellent food, high quality linens and impeccable professionalism by all staff.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This is a great property with a taxi from the hotel property available for guesses as needed and a bus to visit the great places in Costa Rica. I suggest all Sheraton Hotel around the world operate like that which make it very convenient for tourists to visit places and feel very secure, instead of using uber or drive.
Stayed 7 nights in Apr 2022

4/5 Good

Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 1 night in Mar 2022