Hotel Luisiana

Photo gallery for Hotel Luisiana

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Outdoor pool, open 8:00 AM to 9:00 PM, free cabanas, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, free cabanas, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, free cabanas, sun loungers
Terrace/patio

Overview of Hotel Luisiana

VIP Access

Hotel Luisiana

3.5 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
100 west and 400 south from Cruz Roja, Santa Ana, San Jose, 506

Explore the area

  • Popular LocationMomentum Lindora Shopping Center4 min drive
  • Popular LocationBusiness Center Forum 14 min drive
  • Popular LocationRefugio Animal de Costa Rica5 min drive
  • AirportSan Jose (SJO-Juan Santamaria Intl.)37 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Santa Ana

Located in Santa Ana, Hotel Luisiana is in a shopping district and near the boardwalk. Momentum Lindora Shopping Center and Multiplaza Mall Escazu are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ojo de Agua Spa Park. Looking to enjoy an event or a game while in town? See what's going on at National Stadium of Costa Rica. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and mountain climbing.

What's nearby

  • Momentum Lindora Shopping Center - 4 min drive
  • Business Center Forum 1 - 4 min drive
  • Refugio Animal de Costa Rica - 5 min drive
  • Business Center Forum 2 - 6 min drive
  • Valle del Sol - 7 min drive

Getting around

  • San Antonio de Belen Station - 9 min drive
  • Juan Santamaria Intl. Airport (SJO) - 37 min drive

About this property

Hotel Luisiana

3.5-star family-friendly hotel near Business Center Forum 1
This smoke-free hotel features an outdoor pool, a restaurant, and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a children's pool, and a meeting room are onsite.
Hotel Luisiana offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: USD 7 for adults and USD 4 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Baton rouge

Things to do

  • 18 holes of golf
  • Children's pool
  • Outdoor pool
  • Playground
  • Scooter/moped rentals

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 50-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 200 per stay
Welcoming dogs and cats only
1 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 7 for adults and USD 4 for children (approximately)
  • Airport shuttle fee: USD 25 per vehicle
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Luisiana
Hotel Luisiana Santa Ana
Luisiana Santa Ana
Luisiana Hotel Santa Ana
Hotel Luisiana Costa Rica/Province Of San Jose - Santa Ana
Hotel Luisiana Hotel
Hotel Luisiana Santa Ana
Hotel Luisiana Hotel Santa Ana

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 489 out of 993 reviews
5 - Excellent 49%
Rating 4 - Good. 299 out of 993 reviews
4 - Good 30%
Rating 3 - Okay. 100 out of 993 reviews
3 - Okay 10%
Rating 2 - Poor. 53 out of 993 reviews
2 - Poor 5%
Rating 1 - Terrible. 52 out of 993 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were filthy. Filthy as in nasty stains and hair all over them. The first room they showed me had nasty beds, and then the second one did as well. There is no way that this hotel regularly washes the sheets and bedding. If you want to sleep in two-week-old disgusting sheets, this place is perfect for you. Also, I'm pretty sure I saw bed bug shells in the lining of the mattress.
Stayed 1 night in Jun 2022

3/5 Okay

Disliked: Staff & service, property conditions & facilities
Muy regular
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, we had a Boston terrier that had to have Eye surgery stayed three nights. The staff was courteous and helpful as our schedule changed daily.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog needed surgery they allowed our pet to stay and recover.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and the service are great, always feel at home at the hotel
Stayed 3 nights in May 2022