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Overview of Balmoral Hotel

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Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
View from Room
Premium bedding, in-room safe, desk, soundproofing

Balmoral Hotel

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationMorazan Park3 min walk
    Popular LocationNational Park6 min walk
    Popular LocationMomentum Lindora Shopping Center32 min drive
    AirportSan Jose (SJO-Juan Santamaria Intl.)36 min drive

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Family Room

  • 969 sq ft
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

Standard Room (Plus)

4.2/5 guest room rating
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed

Deluxe Room, City View

5/5 guest room rating
  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Double or Twin Room

5/5 guest room rating
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

Deluxe Plus

4.4/5 guest room rating
  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite 514

  • 428 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room

4.4/5 guest room rating
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Jr Suite

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite Gales

  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Belford

  • 797 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

About this area

San Jose

Located in San Jose, Balmoral Hotel is connected to a rail/subway station. National Museum of Costa Rica and National Theater are cultural highlights, and travelers looking to shop may want to visit Mercado Central. Check out an event or a game at Costa Rica National Stadium (Estadio Nacional de Costa Rica), and consider making time for Ojo de Agua Spa Park, a top attraction not to be missed. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Morazan Park - 3 min walk
  • National Theater - 3 min walk
  • Jade Museum - 4 min walk
  • National Park - 6 min walk
  • Momentum Lindora Shopping Center - 32 min drive

Getting around

  • San Jose Procuradiria Museum Station - 7 min walk
  • Juan Santamaria Intl. Airport (SJO) - 36 min drive

Restaurants

  • EL PATIO DEL BALMORAL — 1 min walk
  • Tenedor Argentino — 3 min walk
  • Alma de Cafe — 4 min walk
  • Wong's — 4 min walk
  • Mondo Birra — 4 min walk

About this property

Balmoral Hotel

Art Deco hotel connected to a shopping center in San Jose with free breakfast
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas, and free valet parking are also provided. Additionally, 2 coffee shops/cafés, a 24-hour business center, and a conference center are onsite. All 119 soundproofed rooms feature free WiFi and room service. Flat-screen TVs, premium bedding, and hair dryers are among the other amenities available to guests. Private bathrooms are not ensuite.
Balmoral Hotel offers 119 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Rooms have detached private bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Designer stores
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference center (5909 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathroom (detached)
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
2 per room (up to 33 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 34.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: USD 11.00 (one-way)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Balmoral Hotel
Balmoral Hotel San Jose
Balmoral San Jose
Hotel Balmoral
Balmoral Hotel Hotel
Balmoral Hotel San Jose
Balmoral Hotel Hotel San Jose

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 345 out of 986 reviews
5 - Excellent 35%
Rating 4 - Good. 412 out of 986 reviews
4 - Good 42%
Rating 3 - Okay. 157 out of 986 reviews
3 - Okay 16%
Rating 2 - Poor. 41 out of 986 reviews
2 - Poor 4%
Rating 1 - Terrible. 31 out of 986 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
beautiful and clean hotel, however the restaurant staff had a mixed of service some stuff members were great but others refused to help and the food takes a long time to be serve to your table.
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean,,,
Stayed 6 nights in Apr 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff , Room Very Clean . Great Stay . Good Location , Will stay there again
Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimal hotel staff very helpful.
Lots of businesses closed because of Pandemic. Hotel was nice with restaurant.
Stayed 1 night in Jan 2021