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Balmoral Hotel

Photo gallery for Balmoral Hotel

Featured Image
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
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Premium bedding, in-room safe, desk, soundproofing

Overview of Balmoral Hotel

Balmoral Hotel

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Central Ave, between 7th and 9th St, San Jose, San Jose, 3344-1000

Explore the area

  • Popular LocationMorazan Park3 min walk
  • Popular LocationNational Park6 min walk
  • Popular LocationMomentum Lindora Shopping Center30 min drive
  • AirportSan Jose (SJO-Juan Santamaria Intl.)40 min drive

Choose dates to view prices

About this area

San Jose

Located in San Jose, Balmoral Hotel is connected to a rail/subway station. National Museum of Costa Rica and National Theater are cultural highlights, and travelers looking to shop may want to visit Mercado Central. Simon Bolivar Zoo and Children's Museum (Museo de los Ninos) are also worth visiting. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Guests appreciate the hotel's central location.

What's nearby

  • Morazan Park - 3 min walk
  • National Theater - 3 min walk
  • Jade Museum - 4 min walk
  • National Park - 6 min walk
  • Momentum Lindora Shopping Center - 30 min drive

Restaurants

  • EL PATIO DEL BALMORAL — 1 min walk
  • Restaurante Ave 2 — 2 min walk
  • Alma de Cafe — 4 min walk
  • Tenedor Argentino — 4 min walk
  • Wong's — 4 min walk

Getting around

  • San Jose Procuradiria Museum Station - 7 min walk
  • Juan Santamaria Intl. Airport (SJO) - 20 min drive

About this property

Balmoral Hotel

Art Deco hotel connected to a shopping center in San Jose with free breakfast
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas, and free valet parking are also provided. Additionally, 2 coffee shops/cafés, a 24-hour business center, and a conference center are onsite. All 119 soundproofed rooms feature free WiFi and room service. Flat-screen TVs, premium bedding, and hair dryers are among the other amenities available to guests. Private bathrooms are not ensuite.
Balmoral Hotel offers 119 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Rooms have detached private bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant and 2 coffee shops
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center
  • Designer stores
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5909 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathroom (detached)
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
2 per room (up to 33 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 34.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: USD 11.00 (one-way)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Balmoral Hotel
Balmoral Hotel San Jose
Balmoral San Jose
Hotel Balmoral
Balmoral Hotel Hotel
Balmoral Hotel San Jose
Balmoral Hotel Hotel San Jose

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 353 out of 986 reviews
5 - Excellent 36%
Rating 4 - Good. 413 out of 986 reviews
4 - Good 42%
Rating 3 - Okay. 150 out of 986 reviews
3 - Okay 15%
Rating 2 - Poor. 39 out of 986 reviews
2 - Poor 4%
Rating 1 - Terrible. 31 out of 986 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service
I'm glad we only spent one night here before our flight out of SJO. Bringing our luggage into the room a giant roach followed us in from the dingy hall. The bed was so hard and uncomfortable we both struggled to get any sleep during the night. The bathroom has a frosted window into the main room but once the light is on it lights up the entire room if others are still trying to sleep. The staff did not tell us anything when we checked in that it was us to ask them about where and when breakfast is, we thankfully spoke to someone in the car garage before leaving the property because apparently after 8PM the main entrance is closed and you need to come in through the garage which no one told us. It was also a much further drive from the hotel to the airport than the times listed on Expedia, clearly they put the fastest time if there happens to be no traffic but certainly not the time if you are going during the day. The free breakfast was very limited and not very good with poor service by the staff - the food was seasoned badly and overcooked and we asked for waters that never came.
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was still recovering from the covid shutdown and some of the in-hotel shop like the gelato and the candy shop were closed. Food at the restaurant was just okay. And there were lots of nearby places to grab a quick bite of pizza or other fast foods. The location is very handy to the Jade Museum. Staff was helpful with our requests to keep our room for an extra day. San Jose is not a comfortable city after dark to explore, but this area seemed safer than most. There were police patrolling the area so I think they want to keep their tourists safe.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. There was no pool or jacuzzi available, but we likely wouldn't have used them anyway. The hotel and rooms were very clean and the room spacious. If you have loud neighbors, you may be able to hear them. I'm not sure if it was thin walls or sound bouncing off the beautiful hardwood flooring. The provided breakfast was simple but good. The hotel is about as centrally located as one could hope for in San Jose.
Stayed 2 nights in Nov 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 2 nights in Nov 2021

1/5 Terrible

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is central and close to lots of attractions and eats. Things you need to know: the weight room is horrible, the TV’s don’t work, your not allowed any friends in your room or you have to pay extra $30. I would never ever stay here again.
Stayed 3 nights in Nov 2021