Hotel Zaraya
3.0 star property

Comfortable hotel with free breakfast and business center

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Zaraya

Photo gallery for Hotel Zaraya

Outdoor pool
Flat-screen TV
Minibar, desk, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; international cuisine
Standard Double Room | Bathroom

Overview of Hotel Zaraya

9.0

Wonderful

Highlights
  • Staff & service is scored top 10% in San José de Cúcuta by travellers.
  • Cleanliness is scored top 10% in San José de Cúcuta by travellers.

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Calle 11 #2-40, San José de Cúcuta, Norte de Santander, 540006
  • Popular LocationTokyo Cafe2 min walk
  • Popular LocationCafé Estación Digital2 min walk
  • Popular LocationColon Park3 min walk
  • Popular LocationSan Jose Cathedral4 min walk
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Room options

Standard Double Room

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Desk
  • Sleeps 2
  • 1 Double Bed

Junior Room

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Elite Room

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Desk
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Large Twin Bed

Standard Triple Room

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Desk
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Standard Quadruple Room

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Desk
  • Sleeps 4
  • 4 Twin Beds

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

San José de Cúcuta

Hotel Zaraya is located in San José de Cúcuta. Cucuta Museum of Culture and Banco de la Republica Cultural Area are cultural highlights, and some of the area's attractions include Circus Pop and Ecoparque Comfanorte Cúcuta.

What's nearby

  • Colon Park - 3 min walk
  • Cucuta Museum of Culture - 4 min walk
  • Ventura Plaza Commercial Center - 7 min walk
  • Gobernación Norte de Santander - 7 min walk
  • General Santander Stadium - 13 min walk

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 6 min drive

Restaurants

  • Tokyo Cafe - 2 min walk
  • Londero's Express - 6 min walk
  • Safari Pizza Gourmet - 6 min walk
  • Restaurante La Mazorca - 4 min walk
  • Frisby - 5 min walk

About this property

Hotel Zaraya

Property highlights
Take advantage of free English breakfast, a terrace, and a garden at Hotel Zaraya. The onsite restaurant, Toro Gallo, features international cuisine. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Tour/ticket assistance, concierge services, and a 24-hour front desk
  • 1 meeting room, a ballroom, and smoke-free premises
Room features
All guestrooms at Hotel Zaraya feature perks such as air conditioning, as well as amenities like free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM–9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Toro Gallo

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Zaraya Cucuta
Hotel Zaraya San José de Cúcuta
Zaraya San José de Cúcuta
Hotel Hotel Zaraya San José de Cúcuta
San José de Cúcuta Hotel Zaraya Hotel
Hotel Hotel Zaraya
Zaraya
Zaraya San Jose De Cucuta
Hotel Zaraya Hotel
Hotel Zaraya San José de Cúcuta
Hotel Zaraya Hotel San José de Cúcuta

Frequently asked questions

Does Hotel Zaraya have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Zaraya?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Hotel Zaraya on Mar 31, 2024 start from CA $62.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Zaraya pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet.

How much is parking at Hotel Zaraya?

Self parking is free at this property.

What time is check-in at Hotel Zaraya?

Check-in begins at 3 PM.

What time is check-out at Hotel Zaraya?

Check-out is at 1:00 PM.

Where is Hotel Zaraya located?

Situated in San José de Cúcuta, this hotel is within a 5-minute walk of Colon Park, San Jose Cathedral, and Cucuta Museum of Culture. Ventura Plaza Commercial Center and Gobernación Norte de Santander are also within 10 minutes.

Hotel Zaraya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 38 reviews" "
Rating 8 - Good. 12 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matilde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sisters love this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Matilde

Liked: Staff & service, amenities, property conditions & facilities
My sisters used this hotel every time they go to Cucuta. They always have a great time there and always talk about how fabulous the staff are with them.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2020

10/10 Excellent

Daniel, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near shops, restaurants and shopping mall. It is easy to walk to many of the suggested tourist sites in the city.
Stayed 4 nights in Sep 2019

10/10 Excellent

William, Pa USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that hotel have indoor open ceiling pool,and the water nice with for the weather
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The only real problem was the staff lack of willingness to help and to provide a good service. I didn’t use it. I paid for my sisters from Venezuela to stayed one night. I wonder if the fact they were from an embattled country was the issue with their treatment. They told me to never get this hotel again.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but breakfast
Stayed 2 nights in May 2018

8/10 Good

swayne.zr, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to downtown
I did a reservation for my parents! They love the place. Staff super helful and friendly. Owner always there helping out!! A give them 5out of 5! The only thing is they do not accept payment trough gateway. So if you do it for someone else. You better call the hotel days in advance...
Stayed 2 nights in Nov 2017

10/10 Excellent

Pipe, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel. Basic needs but extremely clean
very comfortable rooms. Very clean. Breakfast included was good.