Outdoor pool

Reviews of Airone Pisa Park Hotel

3 out of 5
Airone Pisa Park Hotel
Via Sant'Elena 4, San Giuliano Terme, PI

Reviews

7.8

Good

Rating 10 - Excellent. 67 out of 261 reviews" "
Rating 8 - Good. 111 out of 261 reviews" "
Rating 6 - Okay. 57 out of 261 reviews" "
Rating 4 - Poor. 18 out of 261 reviews" "
Rating 2 - Terrible. 8 out of 261 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Hassan

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Basic
I was disappointed to find out that this hotel was tucked away in an awkward location. I read that it was a 15 min walk from the leaning tower of Pisa but it is actually a 15/20 minute drive instead. There is a bus stop fairly close by that tou can walk to but this only runs once an hour. The rooms are very basic but this is expected for the price however they are clean and comfortable. The pool area was disappointing as it looks nicer in the pictures than actually there. Lots of flies in the area too. The restaurant was very nice, great food and the staff here were very helpful too and it was definitely good value for money in here.
Stayed 1 night in Sep 2019

2/10 Terrible

Melody

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is extremely inconvenient. It’s in the middle of nowhere. We used 3 GPS units and we still couldn’t find it. We got lost every time we try to go to the hotel. We couldn’t stay late outside because it’s impossible to find when it’s dark. The staff are impolite, rude, and not helpful. The room was not clean. The floor was dusty and full with hair and ants. The sheets have small blood spots. There is no refrigerator. When I left the room, I expected that they will change the sheets and clean the room. They didn’t do that, they just put new towels and made the bed leaving the same dirty sheets that we got when we get there. I don’t recommend this hotel at all.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view ...
We only stayed for 1 night but it was very pleasant, we were happy to have a nice meal at their restaurant when we arrived later in the evening. The best part was waking up to see the views that we couldn’t see at night ... beautiful!
Stayed 1 night in Oct 2018

8/10 Good

Nilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
This is an amazing hotel, the breakfast is a buffet and it was really nice and fresh, the services they provide were good and there wasn't any trouble at all. The restaurant on the site serves nice food (bit overpriced) but no complains about the quality. The location of the hotel is the only problem here. Theres nothing around it, me and couple of friends didn't have a car so we were walking to pisa everyday which is around 45mins walk some of it doesn't have pavement or lights (if you are walking DON'T forget Repellent for mosquitoes). The walks in the morning and afternoon were nice, but at night it was bit dangerous as there were no lights or pavement (the bus stops working at 7/8PM.) There's also Careffour and Pharmacy close to the hotel around 25/30mins walk on case you need to buy something. If you have a car you should deffo book this hotel as it is amazing with free parking and in a quiet area. Away from the city, it felt really good for a city break, relaxing and they have a good Swimming pool. Unfortunately the table tennis was broken. Theres a bus E03 just 5mins walk to the main road which takes you to LUCCA (a must go) and to pisa (4euros eaxh ticket if you buy at the bus) . The hotel was nice and we will deffo go back again this time with a car even tho walking was fun in a group.
Stayed 6 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

jack, Uk

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, quiet and spacious.
Nice hotel, Cool AC, clean rooms, cold pool nice on hot days, lovely showers, dog friendly. Reception staff Very welcoming, restaurant waiter rude and forgetful. Would recommend eating somewhere else. Would definitely go back.
Stayed 1 night in Aug 2017

10/10 Excellent

Dani, Colchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing. Friendly Well located for trips in and around Tuscany
Surrounded by beauty
Stayed 4 nights in Jul 2017

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Counry hotel with poor wi-fi.
This a nice country side hotel, good for people with a car. Wifi is dreadful.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at reception good, very helpful with a problem when I needed a translation, thanks
Stayed 2 nights in Jun 2017

6/10 Okay

Carolyn, Bristol, UK

Liked: Staff & service
A bit difficult to get to. Down a long country lane. Quite isolated but attractive and had character.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We totally recommend this place!
Helpful and friendly staff, nice combination of modern building with old style interior

2/10 Terrible

K, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
shabby hostel pretending to be a hotel
clean bedding and towels, ok pool and restaurant BUT tatty, tired room, flaking plaster, mould, broken fixtures and fittings, broken shower door, grubby just a hostel really, should be a quarter of the price avoid

8/10 Good

Mark, Ireland

Liked: Staff & service
Off the beaten track.
Hotel on outskirts of Pisa and not easy to find in dark, public transport easily accessible.No public bar. Room was clean & tidy but basic.Pool was welcome and refreshing after a days sightseeing. Staff were pleasant, helpful and courteous even extending breakfast time after we overslept, chapeau.Bit of a trek into Pisa but the pool was a major attraction.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful, very welcoming.
We stayed there a single night, it's the perfect location to take a night off from trecking and traveling on a high pace.

8/10 Good

Raymond, Beaver Pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
away from crowds
a little difficult to find but most places in Italy are, signs are not a top priority there. nice quiet location good restaurant good prices good location for visiting Pisa

8/10 Good

Sally, Sutton Coldfield, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not very well sign posted at all.
Very helpful staff-upgraded our room. Lady in charge of breakfast was really nice-lovely friendly face and smile and helpful too. Nice dip in the swimming pool which is an added bonus.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good B&B
A good B&B outside city limit. Room and breakfast were good. Friendly staff.

6/10 Okay

Terry, Melbourne Australia

Liked: Cleanliness, staff & service
Great Pisa hotel
Great hotel near to Pisa , great price, clean , free parking . Only downside were hard pillows and no English TV. Highly reccomended

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay to visit Pisa
The hotel is very nice, in quite, very beautiful area. The check in was excellent, despite we had arrived earlier than advised. Also they have nice restaurant in the premises.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place
This is a nice small hotel, it almost has the B and B feel but has about 20 rooms I think. The only drawback for me was finding the place, make sure you have a GPS.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the quiet country side.
Loved this hotel in the quiet country side just outside of Pisa (5 min drive). If you rent a car and are travelling around Tuscany and the north of Italy. This is a great central location. About 2.5 hours by car from Rome, it is about 1.5 hour to Cinque Terre - which is absolutely gorgeous, although some of the driving to get this is breathtaking and treacherous. Also about 1 hour by super highway to Florence. As this hotel is really not expensive (compared to pricey Florence) we drove back and forth to Florence. The staff were really wonderful. When we had an issue with our shower, they changed our room immediately. The rooms are spacious, clean and comfortable. The breakfast was very good. There is also a restaurant on the property which was very good - even overabundant on the servings. Beautiful view of the mountains as well.

8/10 Good

Diego R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at room 10. It was in very good shape. Beautiful area. Service was excellent and the breakfast was simple but good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect for one night stop in Pisa, 2 mins from the center of Pisa and only 10 mins from the airport

10/10 Excellent

Eiram, UK via Singapore

Liked: Cleanliness, staff & service
A Brilliant stay
We had a great time at Airone. The hotel was very child friendly. The staff made it highly memorable and a very comfortable stay for us. They were incredibly helpful. Very relaxed and in tune with our family needs. We met other amazing travellers at Airone. All this combined, made a perfect holiday for us. The hotel is located in the country side amongst sunflowers and lots of open space. So a wonderful treat for us as we were travelling back from Singapore. The restaurant food was absolutely delicious and I just loved the warmth of the chief. She was simply wonderful. We will be returning to Airone in the future. in the meantime we wish them all the success.

8/10 Good

Craig, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel.
We spent 2 nights here in August, myself partner and 2 children. Room was plenty bug enough with a nice sized bathroom. Parking facilities & swimming pool which the children took full advantage of. Breakfast was very basic, we had a meal at the restaurant, unfortunately the staff there didn't speak a word of English and our italian was basic. Hotel staff all great and very informative. The area was lovely and away from the hustle and bustle of a town centre, only a 5 minute drive into the centre of Pisa. I would recommend this hotel to others and would visit again.

4/10 Poor

Stefan, Sundbyberg

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the money
Room was bad, pait falling from the seling, bad cleaning, we found candy and ear plugs. Road to the hotel was full of holes

8/10 Good

Angela L.

Liked: Cleanliness, staff & service, room comfort
Blissfully Peaceful!
I booked this hotel for one night before flying back to Pisa the next morning. It only took minutes by taxi from Central Station. Was immediately struck by how peaceful it was when I arrived. The gentleman on reception was very helpful, had excellent English & explained everything to me fully. I was travelling alone, so it would've been nice if there had been an offer to carry my case up to my room on the first floor. My room was authentically furnished, spacious, clean, with a lovely little balcony with table & chairs off to the side. All I could hear was lots of birdsong, it was extremely relaxing after a busy day travelling by train from Umbria. My bathroom ran the length of the room, lots of space. Only criticism would be the shower had very low water pressure. I spent the rest of the afternoon relaxing by the pool, which was lovely. Things were a little unkempt down there, it didn't unduly bother me, but for those that like a pristine pool area they might be unhappy! I did note an automatic pool cleaning machine in the pool the next morning though, and certainly the pool itself looked very clean. I had dinner at the restaurant in the next building. There was only one waiter working, and most of the guests were dining when I arrived and the guy seemed a bit harassed. He was quite offhand, the White wine I ordered was quite warm, and when I ordered another glass, he seemed to think it was chilled enough! The food itself was nice, not outstanding, but it was good value, and it is handy if you don't want to go into town to eat. I had a fabulous night sleep, extremely comfortable bed. Breakfast the next morning was quite basic, but fine for me as I didn't want a cooked breakfast. I did think there was a shuttle bus to the airport, the listing for the hotel did mention this, but when I checked out the next morning, I was told I had to catch the bus from the bus stop a few hundred yards from the hotel on the main road. Again, this wasn't a problem for me, the bus service was frequent and inexpensive, but for those with a lot of luggage, or small children, it could be a bit more difficult. All in all, a very pleasant, brief stay! It's somewhere I would definitely stay again, the peaceful surroundings are lovely, and it's only ten minutes from Pisa centre, and twenty minutes from the airport.

8/10 Good

mariusz, hereford uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town
5 min from town swimming pool clean nice hotel nice people

6/10 Okay

Melissa, London

Overnight stay in Pisa
We booked this very last minute. It was relatively cheap and good for a pit stop. A few Mosquitos in the room (which you can't really do much about when your surrounded by fields) and the wifi didn't work in our room. It was clean and spacious but the shower curtain could do with replacing or cleaning.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great rooms helpful staff close to Pisa & delicious food nearby

8/10 Good

Verified traveller

Liked: Staff & service
Peaceful location
Liked the country setting. Rooms a little run down but a quaint environment. Could hear a lot between rooms but it is an old converted home so to be expected and those around us were all respectfully quiet.

8/10 Good

mikemac

Liked: Cleanliness, staff & service, room comfort
fantastic place to relax and explore
What can I say! had a wonderful 8 days,Its a little bit out from Pisa but a very good bus service is just at the top of the road, the food in the hotel is great, Its inexpensive and very good value as it so good, Great wine and its local.The town of Lucca is only a short distance away.and sometimes the bus driver takes money , 5 or 6 euro for two people and sometimes he has no tickets left so it's free. lol....I will defnetitaly be back, Big mention to Rosario, Anderea and Marco the front office staff who could not do enough. we were there in oct 5th to the 13th. mike McNamara ireland

8/10 Good

Smalltraveller, Tallinn

Liked: Cleanliness, property conditions & facilities
Outside of Pisa
Clean and functional rooms. Nice garden but with a bit lack of attention. Nice breakfast with good coffee. Wifi was very slow (read hardly working)!!! It´s a 10 minutes drive to Pisa and the hotel is rather difficult to find. Quiet countryside around. Restaurant was ok but nothing special.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and reasonably priced
You are 10 mins from Pisa and 15 mins from Lucca. Rooms are plain but clean and adequate. Breakfast selection is basic but Restaurant serves pretty good dinner. Good value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value stay
Breakfast great for coffee and fresh juice, disappointing for bakery offering. Kids found bunk beds were hard and not very comfortable. All the staff were helpful and pleasant. Swimming pool and other amenities were a little tired. Overall a good value quiet place to have as a base to explore the area.

10/10 Excellent

CMK, Oakland,CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel near Pisa
Very comfortable and the staff was wonderful. The bunk beds in our room were great for our girls who are kids but tall. Sure beat sleeping together on a pull out couch. Location was a little bit out of town but the pool and the grounds were a nice trade off.

8/10 Good

Lilymarie

Liked: Cleanliness, staff & service, room comfort
Nice and peaceful
We enjoyed our stay at the Airone Pisa Park Hotel. Location is in the country, not far from a sunflower field, but only a 5 min walk from bus route connecting Pisa to Lucca. The same bus also took us to Pisa train station and even the airport within about 25 minutes. It's a small hotel, ideal for couples and/or families with children of all ages. Staff was very friendly and helpful. Even though the hotel was full while we were there it did not feel busy at all, because the buildings are spread out within a large garden. There is a pear tree right next to the pool and olive trees next to the playpark. Very relaxed and peaceful! Nice atmosphere. The hotel has a couple of bikes which can be used free of charge. There is also a restaurant which serves authentic Tuscan dishes, including excellent fresh seafood. Breakfast staff went out of their way to make us feel welcome and was very attentive. I felt I was getting good value for money and would definitely recommend this hotel.

6/10 Okay

Shushc, UK

Liked: Staff & service
Ok but really needed own transport.
We stayed here for 4 nights after a stint in Florence. The hotel is a little tired but the family room was ok (double bed with bunks). It was on first floor with steps down to garden area - all ok except the last step is easy to miss (as all tiled in same red tiles) and I fell. taking skin off both knees and broke a toe. I did mention it at reception and although sorry no other action was taken. The staff were mostly friendly and the restaurant was ok. Had mixed experiences in there, food was alright but nothing special but owner was enthusiastic. The location is rural, only 3km out of Pisa, I did not think this would be a problem but buses only go about once an hour - easy to miss them - and you need to get tickets from tobacconist shop who didn't all have the tickets we needed. We never managed to get a timetable for the bus we needed, so ended up getting taxi a couple of times (about 15 - 17 euros.) instead of waiting 2 hours for next bus. I booked this because of the pool but next time I will book somewhere in Pisa itself.

10/10 Excellent

Daryl, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for the Leaning Tower of Pisa
Staff very friendly and helpful. Good English spoken.
Response from Rosario on Jul 21, 2014
Dear Daryl, thank you so much for your review. We hope to have again like guest. Regard's

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day break
perfect location. nothing negative about this hotel. little gem as far as i am concerned.
Response from Rosario on Jul 21, 2014
Dear Guest, thank you for leave your review, it is a pleasure for us. Regard's Airone Pisa Park Hotel Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meet the needs
The hotel was a stop off point for a cycling holiday so though it was a bit out of town it was okay once we had bikes. Most staff were helpful. Night/early morning duty manager on 19th/20th May was not as good as the other two duty managers had been.

8/10 Good

Anney, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room condition is good
The room condition is good and clean. The location is in the countryside, which is quite pretty. Without the car, it can be very inconvenient. The breakfast is ok.
Response from Rosario on Jul 21, 2014
Dear Anney, thank you for your review. Advise for the new guest : note that we have a bus stop 200 mt from the hotel. Regard's Rosario

10/10 Excellent

sjk, suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from the madding crowds
i have stayed at this hotel many times - i like it because it is out of town, you can take the local bus or a taxi. it is quiet and clean. restaurant on site ok if you are too tired to go elsewhere

6/10 Okay

JP, uk

Disliked: Property conditions & facilities
great hotel for visiting the area around Pisa
The hotel was OK. The staff were friendly but the gardens were in need of some care and attention. Room was good and the location was excellent for Pisa and Lucca.

10/10 Excellent

AC, England, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Hotel & Restaurant
From arranging a transfer from the airport to the moment we left the staff couldn't have been finer, nothing was a problem and they were so friendly, they spoke English and even managed to understand our stab at Italian! Also the restaurant and the staff there once again couldn't be faulted and the food was so amazing we ate there 6 out of 7 nights ( and they even made macaroni cheese for me one night when I just wanted something comforting) the only thing we could pick at is the bed was a little hard for my husbands liking. All in all the staff helped give us the most amazing 2nd week of our honeymoon! We will return one day (hopefully I will speak more Italian by then!) - the rooms are basic but are amazing clean and feel like a completely true Tuscan experience.

4/10 Poor

The Browns

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointed - pictures very flattering
Looked forward to this after seeing the pictures on the web but these pictures are VERY flattering, for instance the court yard that you see on the front of the hotel picture looks big but is only space for 1 car. Had a family room for 2 nights and ended up in a separate building next to the hotel - which was just space enough for 2 double beds, wardrobe and bathroom. We were really disappointed with this as it looked lovely - the room was basic and clean but drab and no outside space. It felt like we had just been shoved out the way. The breakfast was another 7 euro each and very basic pre-packed food - no effort - the coffee being the best. The pool looked big and lovely on the pictures but was in fact very small and needed attention. The sunbeds were so old and ingrained with dirt - apart from about 5 new ones - it was rather disgusting. The surrounding pool area is grass and space enough but not that nice. The pillows were about an inch thick and at first thought they had forgot to put them on the bed and also the towels were waffle towels and paper thin. We have been to other more luxurious places and had paid a lot less for a lot more in other places. Very disappointed.

8/10 Good

mr rai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel difficult to find
The hotel was good with kind staff who helped over and beyond what they had to. With helping us put different adds into the sat nav to giving pinpoint directions of where to park. Only down side was the trickyness of finding it right when you know you have arrived(according to satnav)would not want to find it in the dark.