View from property

Reviews of Winsor Hotel

1.5 out of 5
Winsor Hotel
20 6th Street, San Francisco, CA

Reviews

6.2
Rating 10 - Excellent. 60 out of 526 reviews" "
Rating 8 - Good. 154 out of 526 reviews" "
Rating 6 - Okay. 143 out of 526 reviews" "
Rating 4 - Poor. 87 out of 526 reviews" "
Rating 2 - Terrible. 82 out of 526 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Nia

Travelled with group
Liked: Cleanliness, staff & service
Pros: the staff are super helpful and accommodating. I was provided with an iron upon request, was able to do a cash deposit instead of card, and was provided with a space heater because I was cold. The price can’t be beat; and it is very convenient for transportation and walking. I also only saw one other guest so it felt very private despite having a shared shower and bathroom area. The shared spaces were very clean. Cons: the bed was so uncomfortable. I have stayed in shelters with better beds in my lifetime. I woke up super sore today. Also it was very cold. They said the radiator would kick on at a certain time but i never felt it. They provided me with a space heater that kept my room warm but the shared bathroom and shower area was still chilly. The room was in the condition you’d expect for $57 a night— clearly worn in but definitely clean. Overall I would be very likely to stay again if they replaced the mattresses.

10/10 Excellent

Minju

Stayed 2 nights in Dec 2023

8/10 Good

Haflidi

Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood was shoddy, but the hotel was secure and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Wendimere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Alex

Stayed 3 nights in Nov 2023

2/10 Terrible

Sergio, Napa

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The elevator didn't work going down, and the immediate area in front & around "hotel" resembled a 3rd-world country (not touristy San Francisco)
Stayed 2 nights in Nov 2023

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winsor is a hostel and not a hotel. If you want full amenities go to a hotel.
Stayed 1 night in Oct 2023

8/10 Good

Yoichiro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean and cheap. Better than hotels at the same price. The ceiling fan was making noise, and have to be turned off when I was going to sleep, but it was not a big problem.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get his name but the guy at the reception desk was very nice and attentive. The room I got 310 was more than what I expected. Looks like it was renovate recently. Property is very central to everything in SOMA. There is a chicken place on the corner (chicken Gaia, I think) that sells great food. Overall very happy with my stay here.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to the bus stops and train. The staff is cooperative and welcoming.
Stayed 1 night in Sep 2023

10/10 Excellent

devinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

kimo

Liked: Cleanliness, staff & service, property conditions & facilities
Great last minute price for a room during a busy time in that area of SF. The staff at the desk did their best to accommodate an early check in due to my situation which I very much appreciated. Clean room. Nothing fancy, just a reasonable stay on a quick trip. Not an ideal neighborhood for families with young kids as it is quite dirty, noisy, and an area with a prominent homeless population. However, if you are of the mind to understand that there is no actual threat as long as you are not wandering the streets alone at 3am then this is a good deal for a stay if you are in a situation where you are visiting SF to be out most of the day seeing the sights and just need a place to sleep. I would stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Mr. Aniekan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay.
Stayed 1 night in Jul 2023

6/10 Okay

Joan

Business traveller
Liked: Staff & service, property conditions & facilities
The location and the cost of this hotel were great! Getting in and out was hard however. The hotel can't control that people live on the street outside the door of the hotel, but sometimes I had to wait to get in as people were urinating or spending lots of time at the door to get into the hotel. The person at check in was nice and organized. The bed was comfortable and the room was clean, but the area was very loud outside at 2-3am and I had trouble sleeping. Appreciate the value of this place, but won't be staying again
Stayed 2 nights in Jul 2023

10/10 Excellent

Alexio

Great place to stay at
Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Stayed 7 nights in Apr 2023

6/10 Okay

Salvador

Stayed 2 nights in Apr 2023

10/10 Excellent

Jace

Stayed 1 night in Jan 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-kept simplicity
Lovely little building that is well-kept, tidy and quiet. The streets outside are busy, lots of folks around all times of day. Inside, you feel very safe and the rooms are quiet. Rooms look nicely and newly renovated. All common areas are kept very clean and well-maintained. Absolutely no complaints. The description provided by the owners is accurate. I like supporting a family owned business! Good experience for needing a safe and reliable place to stay in the centre of the city.
Stayed 3 nights in Oct 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Good location for a short visit
The place was well located, but the neighborhood was not that good during the night. The hotel has the necessary things to stay in. You can notice that it is old, but is well maintained.
Stayed 3 nights in Oct 2022

10/10 Excellent

Mengke

Stayed 1 night in Sep 2022

8/10 Good

say

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It depends on the owner.
Average is ok,could be better if a waiting lounge Is provided a bell service too,not really like what you pay 💰, thanks
Stayed 4 nights in Sep 2022

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to major attractions and easy access via public transportation. Staff was great, helpful and friendly.
Stayed 2 nights in Sep 2022

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Great for our one night stay in the city. Walking distance to the BART, and other attractions.
Stayed 1 night in Sep 2022

8/10 Good

Ryker

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very nice to me! I knew before hand that the bathrooms would be down the hall but it was still inconvenient of course, the neighbors were respectful and the nightlife was very fun to watch out the window! Everything was neat and clean for us when we got there and i didn’t find anything gross or weird! it was overall a very good choice for the location! access to all of the transgender district from one spot! i loved it!
Stayed 2 nights in Aug 2022

8/10 Good

nancy

Stayed 1 night in Jul 2022
Response from Bee on Jul 25, 2022
We appreciate your business and are happy that you enjoyed your stay with us.

10/10 Excellent

Emily

Stayed 4 nights in Jul 2022

6/10 Okay

Joao

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
For the price it was worth it. Too bad San Francisco has increased its homeless population. Rooms are small but enough.
Stayed 5 nights in Jul 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Richard

Stayed 2 nights in May 2022
Response from Front Desk on Jul 14, 2022
We are happy that you enjoyed your stay with us and appreciate your review.

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

4/10 Poor

Emilio

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wish they would just stop calling this place a hotel. Before you book that place, know what you’re getting yourself into. With just a little imagination and will, they can improve a lot.
Stayed 2 nights in Feb 2022

6/10 Okay

Matheus

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The chick-in counter is on the second floor and the elevator does not work to the second floor, so you have to carry your luggage up the stairs. The bedroom was clean and simple, the showers and bathroom were clean but very small. Notice that the bathroom and showed in this hotel are shared. There are 2 showers and 1 bathroom per floor.
Stayed 1 night in Feb 2022

8/10 Good

Lan Anh

Stayed 1 night in Jan 2022

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Muhammad Haikal Ezhar Abu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the shared bathroom were very clean and hygiene. I also liked the location of this place because it is really close to the public transport and the famous San Francisco’s cable car. Yeah this location is sprawled with transients but the hotel also prioritizes the safety as you need enter the hotel with an access card. If you walk street and don’t mind them, the whole situation is nothing.
Stayed 3 nights in Nov 2021

6/10 Okay

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel, bad part of town.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Aug 2021

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
The staff was very helpful. I would stay there again given that it is inexpensive for SF. The area is a little rough but central for my needs
Stayed 3 nights in Jun 2021

2/10 Terrible

Shri

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Front Desk on Aug 13, 2020
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Cydne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Front Desk on Dec 24, 2019
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Kim

Business traveller
Liked: Cleanliness, staff & service, room comfort
Basic but comfortable
THis is an older hotel. It was comfortable and had all the basic amenities. It is just off Market St. The block of 6th St is a bit of a hang-out for homeless people and with the exception of one aggressive street vendor I was not bothered. The staff go out of their way to ensure your comfort.
Stayed 2 nights in Dec 2019
Response from Front Desk on Dec 18, 2019
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Stephen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Front Desk on Nov 14, 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Aron, Petaling Jaya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very basic room but overall is good. It is quite noisy at night - some renovation going on but was not soundproof. Earplug is recommended. There was homeless on the street, but they are harmless.
Stayed 3 nights in Oct 2019
Response from Front Desk on Oct 28, 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, scary location.
Stayed 4 nights in Oct 2019
Response from Front Desk on Oct 14, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Possible bed bugs
Decent hotel in a rough area. Clean shower and bathroom. Very basic room. Thinnest towels I’ve seen at a hotel. Filthy windows, but nothing to see. Several days after staying there, I started breaking out with sets of three bug bites. Looks like it could be bed bugs. I called the hotel, and they promised to look into it.
Stayed 2 nights in Sep 2019
Response from Front Desk on Oct 9, 2019
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.