Title: The Phoenix Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Phoenix Hotel Hotel with an outdoor pool, near Lombard Street ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/1000000/20000/14500/14420/e9262ac5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/14500/14420/a108c8bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/20000/14500/14420/0fa7b4cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/14500/14420/c85d11cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/14500/14420/ff184b25.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Phoenix Hotel offers a peaceful escape near Moscone Convention Center. Guests enjoy the outdoor pool, convenient bar, and helpful staff. Practical amenities like dry cleaning services and in-room WiFi make it a comfortable base for exploring San Francisco. VIP Access 9.0 Wonderful ## Popular amenities - - - - Bar - Breakfast available - Laundry VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=14420&PinnedHotelID=14420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=14420&PinnedHotelID=14420&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=14420&PinnedHotelID=14420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=14420&PinnedHotelID=14420&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=14420&PinnedHotelID=14420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=14420&PinnedHotelID=14420&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=14420&PinnedHotelID=14420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=14420&PinnedHotelID=14420&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/14500/14420/55ff9fdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.0 Wonderful 24 reviews ### Highlights Heating Flat-screen TV Ceiling fan Private bathroom Designer toiletries Bathrobes Hair dryer Coffee/tea maker - 250 sq ft - Sleeps 4 - 2 Queen Beds ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/14500/14420/55ff9fdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room 9.6 Exceptional 18 reviews ### Highlights Heating Flat-screen TV Ceiling fan Private bathroom Designer toiletries Bathrobes Hair dryer Coffee/tea maker - 250 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/14500/14420/55ff9fdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King with Pool View 9.0 Wonderful 4 reviews ### Highlights Heating Flat-screen TV Ceiling fan Private bathroom Designer toiletries Bathrobes Hair dryer Coffee/tea maker - 250 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/14500/14420/55ff9fdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room King Accessible 9.0 Wonderful 2 reviews ### Highlights Heating Flat-screen TV Ceiling fan Private bathroom Designer toiletries Bathrobes Hair dryer Coffee/tea maker - 250 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/24600/24540/a689a8ce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel G San Francisco Union Square - Restaurant - Air conditioning - Gym - Breakfast available 9.0 Wonderful 1,000 reviews CA $143 CA $224 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/San-Francisco-Hotels-Hotel-G-San-Francisco.h24540.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=a438601f-358c-4abe-bd29-6d71dc8f727f&top_cur=CAD) Ad ![Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/10600/10538/df052ea4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Golden Gateway by IHG Downtown San Francisco - Pool - Free WiFi - Air conditioning - Gym 9.0 Wonderful 4,846 reviews CA $166 CA $196 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/San-Francisco-Hotels-Holiday-Inn-Golden-Gateway.h10538.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=a438601f-358c-4abe-bd29-6d71dc8f727f&top_cur=CAD) Ad ![Corner Queen Room](https://images.trvl-media.com/lodging/20000000/19520000/19510300/19510249/e1a4da25.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### YOTEL San Francisco Downtown San Francisco - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,000 reviews CA $124 CA $204 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/San-Francisco-Hotels-YOTEL-San-Francisco.h19510249.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=a438601f-358c-4abe-bd29-6d71dc8f727f&top_cur=CAD) Ad ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/20000/11800/11793/060ec935.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Pickwick Hotel Downtown San Francisco - Free WiFi - Restaurant - Air conditioning - Gym 8.0 Very good 1,017 reviews CA $133 CA $156 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/San-Francisco-Hotels-The-Pickwick-Hotel.h11793.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=a438601f-358c-4abe-bd29-6d71dc8f727f&top_cur=CAD) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32950000/32946000/32945909/180293d0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BEI San Francisco, Trademark Collection by Wyndham Downtown San Francisco - Pet-friendly - Free WiFi - Air conditioning - Gym 6.8 1,045 reviews CA $140 CA $222 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/San-Francisco-Hotels-BEI-San-Francisco.h32945909.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=a438601f-358c-4abe-bd29-6d71dc8f727f&top_cur=CAD) Ad ![Free daily continental breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96740000/96730200/96730150/b8bcbcfb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Garrett Downtown San Francisco - 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Breakfast included - Free WiFi - Business services - Housekeeping 9.2 Wonderful 1,000 reviews CA $138 CA $197 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/San-Francisco-Hotels-Inn-At-Union-Square.h1511.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=a438601f-358c-4abe-bd29-6d71dc8f727f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-The-Phoenix-Hotel.h14420.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-The-Phoenix-Hotel.h14420.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.78295%2C-122.41805&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=s_M_gbyo4lo06Mu0yCPmX-jT-Vo=) 601 Eddy St, San Francisco, CA, 94109 #### What's nearby - Van Ness Avenue - 2 min walk - 0.2 km - Great American Music Hall - 3 min walk - 0.3 km - San Francisco City Hall - 5 min walk - 0.5 km - Orpheum Theatre - 6 min walk - 0.6 km - Bill Graham Civic Auditorium - 6 min walk - 0.6 km #### Getting around - San Francisco Station - 4 min drive - Market St & Larkin St Stop - 8 min walk - San Francisco Intl. Airport (SFO) - 29 min drive #### Restaurants - ‪Saigon Sandwich - ‬3 min walk - ‪Hải Ký Mì Gia - ‬4 min walk - ‪Emperor Norton's Boozeland - ‬1 min walk - ‪Pho 2000 - ‬3 min walk - ‪Brenda's French Soul Food - ‬3 min walk ## About this property ### The Phoenix Hotel Hotel near Union Square Near Moscone Convention Center, The Phoenix Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi. You'll also find perks like: - An outdoor pool - Breakfast (surcharge), self parking (surcharge), and tour/ticket assistance - A front-desk safe, a vending machine, and smoke-free premises - A 24-hour front desk, ATM/banking services, and concierge services - Guest reviews give top marks for the pool and helpful staff Room features All guestrooms at The Phoenix Hotel boast perks such as laptop-compatible safes and bathrobes, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property. More conveniences in all rooms include: - Heating and ceiling fans - Bathrooms with designer toiletries and showers - 42-inch flat-screen TVs with cable channels - LED light bulbs, coffee/tea makers, and daily housekeeping ## Similar properties ![Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/10600/10538/9ba9bb1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Golden Gateway by IHG Downtown San Francisco - Pool - Free WiFi - Air conditioning - Gym 9.0 Wonderful 4,846 reviews CA $166 CA $196 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=10538&PinnedHotelID=10538&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/20000/16000/15933/51c27ead.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Majestic Western Addition - Breakfast included - Free WiFi - Air conditioning - Business services 9.2 Wonderful 1,004 reviews CA $164 CA $191 total includes taxes & fees Dec 11 - 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Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 745 reviews CA $138 CA $161 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=99943814&PinnedHotelID=99943814&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/30000/20600/20547/944f985c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chancellor Hotel on Union Square Union Square - Free WiFi - Business services - Bar - Laundry 9.4 Exceptional 3,032 reviews CA $117 CA $138 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=20547&PinnedHotelID=20547&HadPinnedHotel=true®ionId=-1&adults=2) ![Corner Queen Room](https://images.trvl-media.com/lodging/20000000/19520000/19510300/19510249/e1a4da25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YOTEL San Francisco Downtown San Francisco - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,000 reviews CA $124 CA $204 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=19510249&PinnedHotelID=19510249&HadPinnedHotel=true®ionId=-1&adults=2) ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/39000000/38250000/38249400/38249309/575b2d5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Caza Fisherman's Wharf Fisherman's Wharf - Pool - Pet-friendly - Free WiFi - Air conditioning 9.0 Wonderful 3,840 reviews CA $167 CA $261 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=38249309&PinnedHotelID=38249309&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/15300/15254/6f8c6b2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beacon Grand, A Union Square Hotel Union Square - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 1,789 reviews CA $200 CA $293 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=15254&PinnedHotelID=15254&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/20000/15800/15769/a6ba3784.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Marker Union Square San Francisco Union Square - Pet-friendly - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,050 reviews CA $195 CA $230 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=15769&PinnedHotelID=15769&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (USD 25 per night; includes in/out privileges) - Wheelchair-accessible parking and van parking available ### Food and drink - Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Chambers ### Things to do - Heated pool - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Handrails in stairways - No elevator - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 2 floors - At least 80% lighting from LEDs - Built in 1956 - Comprehensive recycling policy - Local artist showcase - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch flat-screen TV with cable channels - iPod dock ### Food and drink - Coffee/tea maker ### More - Access via exterior corridors - Ceiling fan - Desk - Energy-saving switches in guestrooms - Heating - Iron/ironing board - Laptop-compatible safe - LED lighting ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2 AM Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions An adult age 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25.00 per pet, per day Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children - Self parking fee: USD 25 per night (in/out privileges) - Pet fee: USD 25.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 016235201001 ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### Property is also known as Phoenix Hotel Joie de Vivre Boutique Hotel Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco Phoenix Joie de Vivre Boutique Phoenix Joie de Vivre Boutique San Francisco Phoenix Hotel San Francisco Phoenix Hotel Phoenix San Francisco Phoenix Hotel a Joie de Vivre Boutique Hotel The Phoenix Hotel Hotel The Phoenix Hotel San Francisco The Phoenix Hotel Hotel San Francisco ## Frequently asked questions ### Does The Phoenix Hotel have a pool? > Yes, this property has an outdoor pool. Pool types include heated pools. ### How much does it cost to stay at The Phoenix Hotel? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on Nov 23, 2025 start from CA $212.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/San-Francisco-Hotels-The-Phoenix-Hotel.h14420.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Phoenix Hotel pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. ### How much is parking? > Self parking is available for USD 25 per night. ### What time is check-in at The Phoenix Hotel? > Check-in start time: 3 PM; Check-in end time: 2 AM. ### What time is check-out at The Phoenix Hotel? > Check-out is at noon. ### Where is The Phoenix Hotel located? > Located in Downtown San Francisco, this hotel is within 1 mi (2 km) of Van Ness Avenue and Union Square. Moscone Convention Center and Pier 39 are also within 3 mi (5 km). Market St & Larkin St Stop is 8 minutes by foot and Market St & Hyde St Stop is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Phoenix Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 671 8 - Good 203 6 - Okay 71 4 - Poor 29 2 - Terrible 26 ### 9.0/10 Cleanliness ### 9.4/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Paul Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to visit. ##### Paul Stayed 3 nights in Sep 2025 ### 8/10 Good #### Justin Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hate to think that it's closing at the end of the year. Great staff and close to so many amazing restaurants and the Grear American Music Hall. ##### Justin Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Lisa Nov 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A gem in the Tenderloin. Always friendly staff, clean and comfy bed and a nice courtyard with pool to relax in. Conveniently located to many concert venues. ##### Lisa Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Robyn Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities retro staff friendly rooms clean quiet bed and linens swell ##### Robyn Stayed 1 night in Oct 2025 ### 6/10 Okay #### Bradley Oct 12, 2025 Liked: Staff & service Sad to see this place closing down ##### Bradley Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Amber Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff are lovely. The courtyard is a midcentury dream, and the pool is perfect for recovering from a show the night before. Rooms are basic but functional - appreciated the room safe, the charming zine booklet, noon checkout and red mood lighting (there's normal lamps too). Mattress was comfy. Tea and coffee in the lobby if you're coming in late is good. Neighbourhood is fine if you keep your wits about you. ##### Amber Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Noah Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had such a great stay, staff was very friendly and welcoming and Collin the receptionist was a gem! The pool is great and rooms are clean and cozy. Would 100% stay again. Thank you to all the staff!! ##### Noah Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Joshua Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool was great! Safe. Awesome staff. Very convenient to public transportation. Will definitely stay again. Close to amazing restaurants ##### Joshua Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Joseph Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a wonderful stay at the Phoenix. The desk clerks were friendly and the property beautiful. The room was large and the bed very comfotable. I hope to return soon. ##### Joseph Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Shelley Aug 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was super helpful and kind! ##### Shelley Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Daniel Jun 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I love this hotel for our trips to the City ![](https://a.travel-assets.com/ugc/hotel-reviews/0ec81910-5671-485d-8743-4ec6110c9b9b-1751043483491.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Amirmohammad Nov 4, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities I went to another hotel, Hyatt Regency in San Francisco. The Phoenix Hotel is not what the images show, it is not even like motel. The staff friendly but the hotel was not to the level of my standards. I did not complain at all, I simple went to Hyatt Regency and stayed there, I am not happy that pictures and rating fooled me and it was not fair to me to face with such a motel as hotel! ##### Amirmohammad Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Ann Aug 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super friendly and helpful staff, clean room, peaceful courtyard, great value. Would definitely recommend! ##### Ann Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Pete Aug 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities WE LOVE THE PHOENIX!! ##### Pete Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Laurie Aug 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We will miss the Phoenix Hotel! Very fond memories accumulated over many years. ##### Laurie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Tabitha Jul 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff was great, the beds were amazing anf the entire place is great. Highly recommend ##### Tabitha Stayed 1 night in May 2025 ### 10/10 Excellent #### Hiiaka Aug 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved it! ##### Hiiaka Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lydia May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely stay - cool vibe! ##### Lydia Stayed 1 night in May 2025 ### 10/10 Excellent #### Janeen Aug 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hip thoughtful hotel in the heart of San Francisco. Comfy bed, nice size room. Totally retro feel. A special property! ![](https://a.travel-assets.com/ugc/hotel-reviews/59cb4233-7e5a-48f0-af13-d18d9736d7f3-1754760380388.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4138c4ac-324e-48ee-802d-07f91aa70edf-1754760419785.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e43eea2f-0d96-4e46-8893-cc4cf8235391-1754760419647.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3dc94ed8-0b5d-4e3a-a7c2-331a4d592c7b-1754760419978.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Janeen Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Ivany Jun 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Well maintained and cozy room, as well as friendly staff. ##### Ivany Stayed 3 nights in Jun 2025 ### 8/10 Good #### Paxton Aug 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice unique hotel Nice retro decorated hotel. Friendly, helpful staff! Room was comfortable and clean. Neighborhood seemed a bit sketch, but hotel felt safe. Also, there may have been a curfew for businesses in the tenderloin neighborhood, as everything was closed by 10 PM, which is not the hotel’s fault. I would stay again. ##### Paxton Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Valerie Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Retro vibe. Loved it! ##### Valerie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Sherri Jun 26, 2025 Liked: Staff & service, amenities, property conditions & facilities We loved the staff and the hotel. The courtyard and pool area is lovely. An updated bathroom would have been nice but for the price, it was awesome! ##### Sherri Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Isabella Jul 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing, looks shady on the outside but AMAZING on the inside , a hidden oaises is the way to describe this hotel ##### Isabella Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Keith Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Always great to be back at the Phoenix. ##### Keith Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [The Westin St. Francis San Francisco on Union Square](https://www.expedia.ca/San-Francisco-Hotels-The-Westin-St-Francis-San-Francisco-On-Union-Square.h26760.Hotel-Information) > > [Hotel Abri - Union Square](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Abri-Union-Square.h15779.Hotel-Information) > > [The Marker Union Square San Francisco](https://www.expedia.ca/San-Francisco-Hotels-The-Marker-San-Francisco.h15769.Hotel-Information) > > [King George Hotel](https://www.expedia.ca/San-Francisco-Hotels-King-George-Hotel.h14451.Hotel-Information) > > [Hotel Kabuki, part of JdV by Hyatt](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Kabuki.h1003.Hotel-Information) > > [Hyatt Centric Fisherman's Wharf San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Hyatt-Centric-Fishermans-Wharf-San-Francisco.h22500.Hotel-Information) > > [Chancellor Hotel on Union Square](https://www.expedia.ca/San-Francisco-Hotels-Chancellor-Hotel-On-Union-Square.h20547.Hotel-Information) > > [Hilton San Francisco Union Square](https://www.expedia.ca/San-Francisco-Hotels-Hilton-San-Francisco-Union-Square.h25622.Hotel-Information) > > [Club Wyndham Canterbury](https://www.expedia.ca/San-Francisco-Hotels-Club-Wyndham-Canterbury.h1694.Hotel-Information) > > [Grand Hyatt San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Grand-Hyatt-San-Francisco-Union-Square.h5883.Hotel-Information) > > [The Clift Royal Sonesta San Francisco](https://www.expedia.ca/San-Francisco-Hotels-The-Clift-Royal-Sonesta-San-Francisco.h21073.Hotel-Information) > > [Parc 55 San Francisco - A Hilton Hotel](https://www.expedia.ca/San-Francisco-Hotels-Parc-55-San-Francisco-A-Hilton-Hotel.h12539.Hotel-Information) > > [JW Marriott San Francisco Union Square](https://www.expedia.ca/San-Francisco-Hotels-JW-Marriott-San-Francisco-Union-Square.h2063.Hotel-Information) > > [Handlery Union Square Hotel](https://www.expedia.ca/San-Francisco-Hotels-Handlery-Union-Square-Hotel.h6666.Hotel-Information) > > [Beacon Grand, A Union Square Hotel](https://www.expedia.ca/San-Francisco-Hotels-Sir-Francis-Drake-Hotel.h15254.Hotel-Information) > > [Residence Inn by Marriott San Francisco Airport/ San Mateo](https://www.expedia.ca/San-Francisco-Hotels-Residence-Inn-By-Marriott-San-Francisco-Airport-San-Mateo.h14873.Hotel-Information) > > [Hotel Zoe Fisherman's Wharf](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Zoe-Fishermans-Wharf.h3552.Hotel-Information) > > [Hotel Zeppelin San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Zeppelin-San-Francisco.h5875.Hotel-Information) > > [Marriott San Francisco Fisherman's Wharf](https://www.expedia.ca/San-Francisco-Hotels-Marriott-San-Francisco-Fishermans-Wharf.h20488.Hotel-Information) > > [Hotel Riu Plaza Fisherman's Wharf](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Riu-Plaza-Fishermans-Wharf.h24625.Hotel-Information) > > [Hotel Nikko San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Nikko-San-Francisco.h23406.Hotel-Information) > > [San Francisco Marriott Union Square](https://www.expedia.ca/San-Francisco-Hotels-San-Francisco-Marriott-Union-Square.h24468.Hotel-Information) > > [Hotel Stratford San Francisco - Handwritten Collection](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Stratford.h120269.Hotel-Information) > > [Hotel Zephyr San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Zephyr-San-Francisco.h9868852.Hotel-Information) > > [Holiday Inn Express and Suites Fisherman's Wharf by IHG](https://www.expedia.ca/San-Francisco-Hotels-Holiday-Inn-Express-And-Suites-Fishermans-Wharf.h578899.Hotel-Information) > > [Argonaut Hotel](https://www.expedia.ca/San-Francisco-Hotels-Argonaut-Hotel-A-Noble-House-Hotel.h915510.Hotel-Information) > > [Kimpton Alton Fisherman's Wharf by IHG](https://www.expedia.ca/San-Francisco-Hotels-Kimpton-Alton-Hotel-Fishermans-Wharf.h1047.Hotel-Information) > > [Hotel Caza Fisherman's Wharf](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Caza.h38249309.Hotel-Information) > > [Courtyard by Marriott San Francisco Union Square](https://www.expedia.ca/San-Francisco-Hotels-Courtyard-By-Marriott-San-Francisco-Union-Square.h360.Hotel-Information) > > [Comfort Inn by the Bay](https://www.expedia.ca/San-Francisco-Hotels-Comfort-Inn-By-The-Bay.h5984.Hotel-Information)