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Overview of The Phoenix Hotel

Photo gallery

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

The Phoenix Hotel

2.5 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationAsian Art Museum of San Francisco5 min walk
    Popular LocationBill Graham Civic Auditorium7 min walk
    Popular LocationSan Francisco City Hall9 min walk
    AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Choose dates to view prices

Standard Double Room

4.6/5 guest room rating
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior King with Pool View

5/5 guest room rating
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King Room

5/5 guest room rating
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room King Accessible

5/5 guest room rating
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

San Francisco

Located in San Francisco's Downtown San Francisco neighborhood, The Phoenix Hotel is in the city center and near a metro station. Van Ness Avenue and Ghirardelli Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Exploratorium and Pier 39. Consider The Regency Ballroom for a night out, and don't miss California Academy of Sciences, a top local attraction.
Popular Location

What's nearby

  • Van Ness Avenue - 3 min walk
  • Asian Art Museum of San Francisco - 5 min walk
  • Bill Graham Civic Auditorium - 7 min walk
  • San Francisco City Hall - 9 min walk
  • Grace Cathedral - 18 min walk

Getting around

  • San Francisco Station - 3 min drive
  • Market St & Hyde St Stop - 8 min walk
  • AirportSan Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • Chambers — 1 min walk
  • Sai Jai Thai — 3 min walk
  • Hooker's Sweet Treats — 4 min walk
  • Black cat — 4 min walk
  • Philz Coffee — 4 min walk
View in a map

About this property

The Phoenix Hotel

San Francisco hotel in Downtown San Francisco, walk to Orpheum Theater
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services, and dry cleaning. All 44 rooms offer free WiFi, iPod docks, and flat-screen TVs with cable channels. Guests will also find coffee makers, ceiling fans, and hair dryers.
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This San Francisco hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan
  • Linens

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in from 3 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Can I cancel my reservation for free at The Phoenix Hotel and receive a full refund?
Yes, The Phoenix Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Phoenix Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Phoenix Hotel?
As of Jan 28, 2021, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on Jan 30, 2021 start from CA $176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Phoenix Hotel have a pool?
Yes, this property has an outdoor pool.
Is The Phoenix Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day.
How much is parking at The Phoenix Hotel?
Self parking is free at this property.
What time is check-in at The Phoenix Hotel?
Check-in is from 3 PM - 2 AM.
What time is check-out at The Phoenix Hotel?
Check-out is at noon.
Where is The Phoenix Hotel located?
Located in Downtown San Francisco, this hotel is within a 5-minute walk of Van Ness Avenue and Asian Art Museum of San Francisco. Orpheum Theater and San Francisco City Hall are also within 10 minutes. Market St & Hyde St Stop is 8 minutes by foot and Market St & Larkin St Stop is 8 minutes.
4.1
Very good
Rating 5 - Excellent. 424 out of 988 reviews
5 - Excellent 43%
Rating 4 - Good. 364 out of 988 reviews
4 - Good 37%
Rating 3 - Okay. 132 out of 988 reviews
3 - Okay 13%
Rating 2 - Poor. 54 out of 988 reviews
2 - Poor 5%
Rating 1 - Terrible. 14 out of 988 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with pets
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible location and in the heart of San Francisco, The Phoenix Hotel is a modern chic motel with a heated pool, comfortable beds, and plenty of space to curl up with a book. I loved that they were pet friendly and would stay here again!
Stayed 1 night in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

5/5 Excellent

Stayed 1 night in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I love this place! Definitely coming back! Such a fun vibe and aesthetic
Stayed 3 nights in Oct 2020

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