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The Phoenix Hotel

Photo gallery for The Phoenix Hotel

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of The Phoenix Hotel

VIP Access

The Phoenix Hotel

3 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Sheets and towels washed at 60°C
601 Eddy St, San Francisco, CA, 94109

Explore the area

  • Popular LocationVan Ness Avenue3 min walk
  • Popular LocationAsian Art Museum of San Francisco5 min walk
  • Popular LocationBill Graham Civic Auditorium7 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Choose dates to view prices

About this area

San Francisco

The Phoenix Hotel is located in Downtown San Francisco, a neighborhood in San Francisco, and is in the city center and near a metro station. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore San Francisco Maritime National Historical Park and Muir Woods National Monument. Looking to enjoy an event or a game while in town? See what's happening at Oracle Park or Chase Center.

What's nearby

  • Van Ness Avenue - 3 min walk
  • Asian Art Museum of San Francisco - 5 min walk
  • Bill Graham Civic Auditorium - 7 min walk
  • San Francisco City Hall - 9 min walk
  • California Pacific Medical Center: Pacific Campus - 2 min drive

Getting around

  • San Francisco Station - 3 min drive
  • Market St & Hyde St Stop - 8 min walk
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • Chambers — 1 min walk
  • Thai Idea Vegetarian — 2 min walk
  • Olive Bar — 2 min walk
  • Whitechapel — 3 min walk
  • Zen Yai Thai — 3 min walk

About this property

The Phoenix Hotel

3-star San Francisco hotel in Downtown San Francisco with restaurant
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services. All 44 rooms offer free WiFi, iPod docks, and flat-screen TVs with cable channels. Guests will also find coffee makers, ceiling fans, and hair dryers.
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-30 for adults and USD 15-30 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 15 and USD 30 for children (approximately)
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 437 out of 986 reviews
5 - Excellent 44%
Rating 4 - Good. 352 out of 986 reviews
4 - Good 36%
Rating 3 - Okay. 126 out of 986 reviews
3 - Okay 13%
Rating 2 - Poor. 54 out of 986 reviews
2 - Poor 5%
Rating 1 - Terrible. 17 out of 986 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is super cute and fun with very comfortable beds!
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the location of this property is not good. The area feels very unsafe, I would not go out alone, homeless people, drugs and filth everywhere. Bugs all over the shower, carpet was coming up and rippled. Very loud, the courtyard is partying till midnight and then rooms around us where partying from then till past 5:00 am when we checked out. Concept is nice, but it needs a real refresh to draw peopl past the surrounding area.
Stayed 1 night in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing and was so accommodating and helpful. Love staying here and having parking onsite is such a huge help.
Stayed 2 nights in Aug 2021

3/5 Okay

Travelled with family
Liked: Staff & service
The property was decorated cute although the bathroom walls could have used a wipe down/fresh paint and a shower curtain would have made it look nicer. The carpets were stained and needed to be replaced. The staff were courteous and helpful for a 2 star hotel but the rules of the hotel inhibited from giving great service. You have to ask for room service by a certain day and time if you stay for 3 nights or more but when you’re on vacation the last thing you need is something on your to-do list. I couldn’t get them to clean my room the day before I left because they didn’t want to have to clean again the next day so I was only able to get new garbage liners and towels. The weekends are tough to get sleep because the other people staying there are up and partying to all hours. Last but not least, you need to know there is some of the worst homelessness I’ve ever seen right on the street outside the hotel. I knew it wasn’t a “nice” area when I booked but if I knew I was going to watch someone smoke crack as I was grabbing something from my car at 7am, I would have never booked. The hotel is fine but I will never be returning again.
Stayed 4 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun property, very kitchy.
Stayed 1 night in Jul 2021