Title: The Cartwright Hotel - Union Square BW Premier Collection - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Cartwright Hotel - Union Square BW Premier Collection Hotel with a 24-hour front desk, near Lombard Street ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/16fca6fc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/36febcdd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/7bbcb937.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed, Non Smoking, Refrigerator](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/11890051.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, pillowtop beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/39582d56.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in San Francisco's heart, The Cartwright Hotel - Union Square BW Premier Collection welcomes guests with historic charm, a cozy fireplace, and library. Enjoy in-room WiFi and easy access to Pier 39's shopping. Attentive staff ensures a seamless stay. 8.8 Excellent ## Popular amenities - - 24/7 front desk - Pet-friendly - Air conditioning - Business services ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=26015&PinnedHotelID=26015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=26015&PinnedHotelID=26015&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=26015&PinnedHotelID=26015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=26015&PinnedHotelID=26015&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=26015&PinnedHotelID=26015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=26015&PinnedHotelID=26015&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=26015&PinnedHotelID=26015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=26015&PinnedHotelID=26015&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 20 of 20 rooms ![1 bedroom, pillowtop beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/c173b0b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Refrigerator 8.8 Excellent 3 reviews ### Highlights Air conditioning Free cribs/infant beds Mini-fridge LCD TV Ceiling fan Blackout drapes/curtains Pillowtop bed Separate bedroom - 230 sq ft - Sleeps 4 - 1 King Bed ![1 bedroom, pillowtop beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/d48eee6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking 8.6 Excellent 56 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Ceiling fan Blackout drapes/curtains Pillowtop bed Separate bedroom Private bathroom - 130 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/256d3281.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 9.2 Wonderful 23 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Ceiling fan Blackout drapes/curtains Pillowtop bed Separate bedroom Private bathroom - 130 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, 1 Double Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/1c9d646a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 8.6 Excellent 22 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Ceiling fan Blackout drapes/curtains Pillowtop bed Separate bedroom Private bathroom - 130 sq ft - Sleeps 2 - 1 Double Bed ![1 bedroom, pillowtop beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/203ef2f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Non Smoking 8.2 Very good 29 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Ceiling fan Blackout drapes/curtains Pillowtop bed Separate bedroom Private bathroom - 130 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, pillowtop beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/6d0fc361.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds, Non Smoking 8.0 Very good 12 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Ceiling fan Blackout drapes/curtains Pillowtop bed Separate bedroom Private bathroom - 130 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![1 bedroom, pillowtop beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/d48eee6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking 8.4 Very good 65 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Ceiling fan Blackout drapes/curtains Pillowtop bed Separate bedroom Private bathroom - 130 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, pillowtop beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/c173b0b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Non Smoking ### Highlights Air conditioning Free cribs/infant beds Mini-fridge LCD TV Ceiling fan Blackout drapes/curtains Pillowtop bed Separate bedroom - 230 sq ft - Sleeps 4 - 1 King Bed ![1 bedroom, pillowtop beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/72205b82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Twin Bed, Accessible, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds LCD TV Ceiling fan Blackout drapes/curtains Pillowtop bed Separate bedroom Private bathroom - 125 sq ft - Sleeps 1 - 1 Twin Bed ### Double and Single Room - Sleeps 3 ### King Room - Sleeps 2 ### Double Room - Sleeps 2 ### Twin Room - Sleeps 2 ![1 bedroom, pillowtop beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/afdf3bae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Single Room - Sleeps 1 ![1 bedroom, pillowtop beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/72205b82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Twin Bed, Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Separate bedroom Ceiling fan Blackout drapes/curtains Pillowtop bed Private bathroom Designer toiletries - Sleeps 1 - 1 Twin Bed ![Bathroom](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/c1a9678d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Guest Room With 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access - Sleeps 2 ![Bathroom](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/d7aaa61f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings - Sleeps 2 ### 1 Single Bed, Non-Smoking, Deluxe Furnishings, Wi-Fi - Sleeps 1 ![Bathroom](https://images.trvl-media.com/lodging/1000000/30000/26100/26015/03fae8f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite - Sleeps 4 ### Accessible King Suite - Sleeps 4 ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12600/12539/a1d052aa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Parc 55 San Francisco - A Hilton Hotel Union Square - Pet-friendly - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-The-Cartwright-Hotel-Union-Square-BW-Premier-Collection.h26015.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-The-Cartwright-Hotel-Union-Square-BW-Premier-Collection.h26015.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.78930%2C-122.40916&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Z6706YLRkllewk--5wbKbMhWxTg=) 524 Sutter Street, San Francisco, CA, 94102 #### What's nearby - Union Square - 2 min walk - 0.2 km - 450 Sutter Building - 2 min walk - 0.2 km - SF Masonic Auditorium - 3 min walk - 0.3 km - Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km - Moscone Convention Center - 14 min walk - 1.2 km #### Getting around - Powell St & Sutter St Stop - 1 min walk - San Francisco Station - 3 min drive - San Francisco Intl. Airport (SFO) - 31 min drive #### Restaurants - ‪Golden Gate Tap Room - ‬1 min walk - ‪McDonald's - ‬2 min walk - ‪7-Eleven - ‬1 min walk - ‪Pacific Cocktail Haven - ‬1 min walk - ‪Concierge Lounge - ‬1 min walk ## About this property ### The Cartwright Hotel - Union Square BW Premier Collection Hotel near Lombard Street Located close to Oracle Park and Pier 39, The Cartwright Hotel - Union Square BW Premier Collection provides a library, a fireplace in the lobby, and a business center. Stay connected with free in-room WiFi. Additional perks include: - Express check-out, an elevator, and multilingual staff - A front-desk safe, tour/ticket assistance, and coffee/tea in the lobby - A computer station, smoke-free premises, and a banquet hall - Guest reviews speak highly of the helpful staff and proximity to shopping Room features All 114 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi. Guest reviews speak positively of the clean rooms at the property. More conveniences in all rooms include: - Bathrooms with designer toiletries and hair dryers - 40-inch LCD TVs with cable channels - Wardrobes/closets, coffee/tea makers, and ceiling fans ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/14500/14451/42c7dbc6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### King George Hotel Union Square - Free WiFi - Business services - Housekeeping - 24/7 front desk 8.6 Excellent 2,093 reviews CA $119 CA $161 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=14451&PinnedHotelID=14451&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/30000/20600/20547/944f985c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chancellor Hotel on Union Square Union Square - Free WiFi - Business services - Bar - Laundry 9.4 Exceptional 3,032 reviews CA $117 CA $138 total includes taxes & fees Nov 26 - 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Coffee and tea in common areas ### Things to do - Library - TV in common areas ### Conveniences - 24-hour front desk - Gift shop/newsstand - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (on request) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 1,173 square feet of conference space - Business center - Computer station - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Assistive listening devices - Braille/raised signage - Elevator - Grab bar near toilet - Hand-held showerhead - Height-adjustable showerhead - Portable bathtub seat - Portable shower seat - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity - Wheelchair-accessible business center - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - 1 building - 8 floors - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillowtop mattress ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 40-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Ceiling fan - Desk - Electrical adapters - Free local calls - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 2:00 AM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions An adult age 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees 2 total (up to 75 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50 per night We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: USD 35.00 per night (656 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Cartwright Hotel Cartwright Hotel Union Square BW Premier Collection Cartwright Union Square Cartwright Union Square Hotel Hotel Cartwright Hotel Cartwright Union Square Cartwright Hotel San Francisco Larkspur Union Square Cartwright Hotel BW Premier Collection Cartwright Union Square BW Premier Collection Cartwright BW Premier Collection The Cartwright Hotel Union Square BW Premier Collection Cartwright Hotel Union Square The Cartwright Hotel - Union Square BW Premier Collection Hotel ## Frequently asked questions ### Is The Cartwright Hotel - Union Square BW Premier Collection pet-friendly? > Yes, this property allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at The Cartwright Hotel - Union Square BW Premier Collection? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at The Cartwright Hotel - Union Square BW Premier Collection on Nov 23, 2025 start from CA $133.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/San-Francisco-Hotels-The-Cartwright-Hotel-Union-Square-BW-Premier-Collection.h26015.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at The Cartwright Hotel - Union Square BW Premier Collection? > Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours. ### What time is check-out at The Cartwright Hotel - Union Square BW Premier Collection? > Check-out is at noon. ### Where is The Cartwright Hotel - Union Square BW Premier Collection located? > Located in Union Square, this hotel is within 2 mi (3 km) of Lombard Street, Oracle Park, and Pier 39. Chase Center and Palace of Fine Arts are also within 6 mi (10 km). Powell St & Sutter St Stop and Powell St & Bush St Stop are within a 2-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Cartwright Hotel - Union Square BW Premier Collection Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 595 8 - Good 253 6 - Okay 87 4 - Poor 34 2 - Terrible 40 ### 8.8/10 Cleanliness ### 9.2/10 Staff & service ### 7.8/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Alexander Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great value for a quick overnight stay at the price point. Pet friendly was a plus. Easy check-in. ##### Alexander Stayed 1 night in Nov 2025 ### 8/10 Good #### Paulina Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, loved the historic atmosphere, places to work in the lobby, staff very relaxed, cleaning staff very consistent. ##### Paulina Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Yoshihiro Nov 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the property, they need to fix the pressure on the shower head. Too low. ##### Yoshihiro Stayed 1 night in Nov 2025 ### 8/10 Good #### April Nov 14, 2025 I really do like this hotel. I'm sad I won't be in it next week as their prices are insane b/c of a conference coming in. Otherwise this has become my go-to for SF travels. ##### April Stayed 4 nights in Nov 2025 ### 8/10 Good #### samson Nov 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel ##### samson Stayed 2 nights in Nov 2025 ### 8/10 Good #### Jim Nov 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly accommodating staff. Clean rooms. Great location. Doesn’t break the bank ##### Jim Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Franchesca Nov 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow! What a fantastic stay at The Cartwright Hotel! Located right in Union Square, it’s the perfect spot for exploring San Francisco. The staff were incredibly kind and welcoming to me and my daughter, and the hotel itself is beautifully maintained. The parking garage is absolutely worth it super convenient and easy access to every mode of transportation. Big kudos to the owners and team for running such a great place! ##### Franchesca Stayed 3 nights in Nov 2025 ### 6/10 Okay #### Brenda Nov 10, 2025 Disliked: Cleanliness, amenities Staff are polite and friendly. The property smells weed in the hallway ##### Brenda Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Amy Nov 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Older property with friendly helpful staff, clean rooms, and great location. I will stay here again. ##### Amy Stayed 2 nights in Nov 2025 ### 2/10 Terrible #### GRANT Nov 7, 2025 We have 2, small senior dogs. When we travel, they go with us. We specifically chose the Cartwright Hotel in San Francisco due to their website claiming they are "pet friendly". Our first day there, we checked in, got the dogs settled, and then left the hotel to see the sights. Upon returning to the hotel a few hours later, at approximately 6 pm, we found we had been locked out of our room. The front desk had done so because they said they did not have our phone number. They wanted to let us know that our dog was barking and another visitor had complained. The man at the front desk told us that our dogs could not be left unattended. He further advised that if it happened again, they would need to take action, to include contacting animal control. Not sure about you, but having our dogs seized and taken to the pound was not an option for us. We did not take a vacation to sit in the room with our dogs the entire time. And we feel it is an unreasonable expectation that we would take them everywhere we go. I requested a refund to avoid any further issues. The man at the front desk said we would be charged one night, but he would notify his management that we should receive a refund for the remaking few nights. We then checked out and went to an amazing (truly pet friendly) hotel, the Stay Pineapple. I filed a claim with Expedia, who did try to help us. Unfortunately, the Cartwright'management refused to issue any refund. If you have a dog, go elsewhere! ##### GRANT Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### aaron david Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place ##### aaron david Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Robin Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room ##### Robin Stayed 1 night in Nov 2025 ### 8/10 Good #### April Nov 2, 2025 Liked: Cleanliness, property conditions & facilities Though the rooms are on the smaller side, the clever converted closet provides extra space to get ready each day. The hotel is cute, cozy, and incredibly convenient! ##### April Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Camden Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel ##### Camden Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Yesenia Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was very charming! The staff were friendly and helpful. It was very clean and quiet. We felt safe during our stay. The best part, this hotel was so close to Chinatown and Union Station. Walking distance !! We will definitely stay here again! ![](https://a.travel-assets.com/ugc/hotel-reviews/9c29fe4b-b8c2-4c0a-be24-72afb7381574-1761527990702.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8e258ed9-84c8-49f3-97cd-f5c690b30097-1761527988115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1f9e7a14-5e98-4dce-8608-6b19b924c764-1761527989986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2b1630fb-9d5e-4f9a-a2ce-4c64c8657b75-1761527992190.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yesenia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ngan Chi Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good staff and clean room ##### Ngan Chi Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Stuart Oct 13, 2025 Disliked: Amenities This is a tired property with finishes refreshed. While the bathrooms and some surfaces seem to have been updated, the walls/doors/woodwork are in mostly dreadful condition. The bed was decent. There is no ac (usually not needed in SF) but opening the windows exposes you to the usual nighttime screaming and shouting that is common to the street life on Sutter Street. The front desk staff were fine, but the extended family hanging out at the tables near the front desk may or may not be to your taste. Coffee machine in room did not work properly, the pods exploded and created a big mess. So, in the end, I got a reasonable good sleep, but would not recommend this hotel. ##### Stuart Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Tatyana Oct 13, 2025 Liked: Staff & service, amenities, property conditions & facilities I like friendly staff, great location, clean rooms. ##### Tatyana Stayed 1 night in Oct 2025 ### 8/10 Good #### Celeste Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were pleasant ##### Celeste Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Juan Oct 11, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I need my money back. This is a torture ##### Juan Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jash Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, nice rooms ##### Jash Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jean Oct 6, 2025 Great ##### Jean Stayed 1 night in Oct 2025 ### 8/10 Good #### April Oct 1, 2025 Liked: Property conditions & facilities The room is definitely on the smaller side, but it was comfortable and functional, so I really can’t complain. The shower was also compact but surprisingly refreshing. My only real frustration was the lack of easy access to fresh water and ice. There’s no self-serve option, so you have to request ice from staff—and depending on who’s on duty, the response can range from helpful to hesitant. As someone who goes through a lot of ice, that was a bit inconvenient. A mini fridge in the room would have also been a nice touch, but it wasn’t a deal-breaker. Love the convenience to parking (it’s close enough), restaurants, and shopping! ##### April Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Molly Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was clean and updated. Bed was very comfortable. Room was small but comfortable and loved the old charm and history of the building. Wish there was a fridge in the room but besides that, everything was great. ##### Molly Stayed 4 nights in Sep 2025 ### 4/10 Poor #### Blanca Sep 29, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Unfortunately our room was really dirty. Bathtub was moldy and towels were actually really filthy. We checked I pretty late and as tired as I was I didn’t think it was appropriate to be disturbing anyone that late. We stuck with it but we will never be back. ##### Blanca Stayed 4 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Golden Gateway by IHG](https://www.expedia.ca/San-Francisco-Hotels-Holiday-Inn-Golden-Gateway.h10538.Hotel-Information) > > [Hilton San Francisco Financial District](https://www.expedia.ca/San-Francisco-Hotels-Hilton-San-Francisco-Financial-District.h4302.Hotel-Information) > > [Fairmont San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Fairmont-San-Francisco.h18200.Hotel-Information) > > [Hotel Riu Plaza Fisherman's Wharf](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Riu-Plaza-Fishermans-Wharf.h24625.Hotel-Information) > > [LUMA Hotel San Francisco](https://www.expedia.ca/San-Francisco-Hotels-LUMA-Hotel-San-Francisco.h70097106.Hotel-Information) > > [Hyatt Regency San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Hyatt-Regency-San-Francisco.h23774.Hotel-Information) > > [Hyatt Centric Fisherman's Wharf San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Hyatt-Centric-Fishermans-Wharf-San-Francisco.h22500.Hotel-Information) > > [Residence Inn by Marriott San Francisco Airport/ San Mateo](https://www.expedia.ca/San-Francisco-Hotels-Residence-Inn-By-Marriott-San-Francisco-Airport-San-Mateo.h14873.Hotel-Information) > > [Hotel Zoe Fisherman's Wharf](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Zoe-Fishermans-Wharf.h3552.Hotel-Information) > > [Holiday Inn Express and Suites Fisherman's Wharf by IHG](https://www.expedia.ca/San-Francisco-Hotels-Holiday-Inn-Express-And-Suites-Fishermans-Wharf.h578899.Hotel-Information) > > [Argonaut Hotel](https://www.expedia.ca/San-Francisco-Hotels-Argonaut-Hotel-A-Noble-House-Hotel.h915510.Hotel-Information) > > [Kimpton Alton Fisherman's Wharf by IHG](https://www.expedia.ca/San-Francisco-Hotels-Kimpton-Alton-Hotel-Fishermans-Wharf.h1047.Hotel-Information) > > [BEI San Francisco, Trademark Collection by Wyndham](https://www.expedia.ca/San-Francisco-Hotels-BEI-San-Francisco.h32945909.Hotel-Information) > > [San Francisco Marriott Marquis](https://www.expedia.ca/San-Francisco-Hotels-San-Francisco-Marriott-Marquis.h8737.Hotel-Information) > > [Stanford Court San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Stanford-Court-San-Francisco.h6271901.Hotel-Information) > > [1 Hotel San Francisco](https://www.expedia.ca/San-Francisco-Hotels-1-Hotel-San-Francisco.h1138217.Hotel-Information) > > [Hotel Zephyr San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Zephyr-San-Francisco.h9868852.Hotel-Information) > > [Four Seasons Hotel San Francisco at Embarcadero](https://www.expedia.ca/San-Francisco-Hotels-Four-Seasons-Hotel-San-Francisco-At-Embarcadero.h6505.Hotel-Information) > > [Club Quarters Hotel in San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Club-Quarters-Hotel-In-San-Francisco.h912982.Hotel-Information) > > [Hotel Kabuki, part of JdV by Hyatt](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Kabuki.h1003.Hotel-Information) > > [Hotel Zelos San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Zelos-San-Francisco.h225819.Hotel-Information) > > [Hyatt Regency San Francisco Downtown SOMA](https://www.expedia.ca/San-Francisco-Hotels-The-Park-Central-San-Francisco-Hyatt-Affiliated-Hotel.h491.Hotel-Information) > > [The Ritz-Carlton, San Francisco](https://www.expedia.ca/San-Francisco-Hotels-The-Ritz-Carlton.h22148.Hotel-Information) > > [InterContinental Mark Hopkins by IHG](https://www.expedia.ca/San-Francisco-Hotels-InterContinental-Mark-Hopkins.h24620.Hotel-Information) > > [Marriott San Francisco Fisherman's Wharf](https://www.expedia.ca/San-Francisco-Hotels-Marriott-San-Francisco-Fishermans-Wharf.h20488.Hotel-Information) > > [Palace Hotel, a Luxury Collection Hotel, San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Palace-Hotel.h27274.Hotel-Information) > > [W San Francisco](https://www.expedia.ca/San-Francisco-Hotels-W-San-Francisco.h287112.Hotel-Information) > > [InterContinental San Francisco by IHG](https://www.expedia.ca/San-Francisco-Hotels-InterContinental-San-Francisco.h1766605.Hotel-Information) > > [Hotel Caza Fisherman's Wharf](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Caza.h38249309.Hotel-Information) > > [Comfort Inn by the Bay](https://www.expedia.ca/San-Francisco-Hotels-Comfort-Inn-By-The-Bay.h5984.Hotel-Information)