Dear Tamatha, Thank you for choosing once again RIU, and for your review of Hotel Riu Plaza Fisherman’s Wharf. All the feedback you have given us is highly appreciated!We are glad that you found our location ideal.However, we certainly regret to hear that several things throughout your stay did not meet your expectations. It is clear from your review your stay was not completely what we would expect our guests to experience and not our norm as our many past reviews reveal. Please note that your concerns have been passed on to our management. Your feedback will aid us in improving the value we offer our guests.We hope you will stay with us again as we would love the opportunity to convince you also on the bad points you mentioned.Kindest regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Erika,Thank you so much for your nice words and for the rating!We are most pleased that you had a great vacation with us!We look forward to welcoming you back.With our best wishes we remain,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Apreciada Ana Gabriela,Gracias por elegirnos, Intentamos hacerlo siempre lo mejor posible con el fin de que nuestros huéspedes vivan una agradable estancia entre nosotros.Nos gusta conocer las sensaciones con las que se marchó de su visita y así poder afirmar que nos encantaría que volviera a visitarnos en alguna ocasión.Cordialmente, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Dianne, Thank you for choosing once again RIU, and for your review of Hotel Riu Plaza Fisherman’s Wharf. All the feedback you have given us is highly appreciated!We are glad that you found our location ideal.However, we certainly regret to hear that several things throughout your stay did not meet your expectations. It is clear from your review your stay was not completely what we would expect our guests to experience and not our norm as our many past reviews reveal. Please note that your concerns have been passed on to our management. Your feedback will aid us in improving the value we offer our guests.We hope you will stay with us again as we would love the opportunity to convince you also on the bad points you mentioned.Kindest regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Kay,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is rewarding to learn about you had a nice holiday. We are very happy to read you liked your stay.Thank you very much for being our guest.We will be waiting for your next visit.Loving wishes, Kay!Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Vikash,Thank you very much for choosing us and sharing your opinion.Nonetheless, we regret to learn of your discomfort.We will address your concerns with the appropriate members of our team for improvement and we hope to host you again in the future for a more positive experience.Best Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Kylie,Thank you very much for leaving your valuable feedback.Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We look forward to your next visit, Kylie.Loving wishes!Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Jean-Paul,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, it is disappointing to read that despite our efforts we could not meet your expectations in some areas.We would like to thank you for having chosen our hotel for your stay.Nevertheless, we will take note of your observations for future arrangements.Hoping to host you again.Best Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear PAMELA,It was a real pleasure for us to receive your complimentary comments and to note that you greatly appreciated different aspects of the hotel that contributed to your highly satisfactory experience. We look forward to your return and the opportunity to provide you with another memorable experience in our facilities. We look forward to welcoming you with open arms.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear raymond,Thank you for your great review and for spending time with us at the Hotel Riu Plaza Fisherman’s Wharf.We're delighted we were able to live up to the expectations you had of us. However, we are sorry to learn that you did not agree with the layout of the bathroom. It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Zain,Thank you for your feedback. We are truly concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us.We hope we see you soon again!All the best, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Taylor,Thank you so much for taking the time to review your stay and for the rating!We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Richard,Thank you for taking the time out to leave a great review!We are glad to hear our service exceeded your expectations and you had an excellent time at our hotel. We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Polly,It is wonderful to know that you enjoyed your stay with us so much.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Miguel,Thank you for sharing your experience with us!We are saddened to find you weren't completely satisfied with your recent experience, as we are committed to provide excellent services to all our guests. Please rest assured however that we will share all your impressions with our management team for a proper follow up as we hope you allow us the chance to host you again soon for a more positive experience.With our best wishes we remain,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Lee,We very much appreciate your kind comments and your wonderful ratings.We will be sure to share your feedback with the management.As it is our hope that you will give us the opportunity to serve you again in the near future. Warmest Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Meghna,Thank you very much for leaving your valuable feedback.Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We look forward to your next visit.Kindest Regards, Meghna!Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Karla G.,Thank you for sharing this information with us, it is helpful when implementing the adequate measures.We regret to read that despite our best efforts, your experience did not live to your expectations.We always kindly recommend our guests not to hesitate to let our team know if something is not exactly right. Please accept our apologies.Your feedback will be taken into consideration.Kindest Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Reyna,We are already missing you!Thank you very much for your fantastic review and your kind remarks about our hotel, we very much appreciate it. It is feedbacks like yours that make our day and make all the efforts worthwhile.The most important thing is that you liked it.Lovely hosting you, Reyna, and we look forward to hosting you again soon.Best wishes,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Dallas,Thank you very much for your sharing your fabulous feedback!We are very happy to learn you had a pleasant stay.We really look forward to welcoming you again!Warmest Greetings, Dallas,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Nayeli,Thank you so much for the fantastic feedback and for choosing us.It is wonderful to learn that you enjoyed your birthday, we are privileged to be part of our guests’ special occasions. We cannot wait to celebrate your next birthday, Nayeli.And we wish you a beautiful day!Loving wishes,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Milena,Thank you very much for your fantastic review, we very much appreciate it. It is feedbacks like yours that make our day and make all the efforts worthwhile.The most important thing is that you liked it.Lovely hosting you, Milena, and we look forward to hosting you again soon.Loving Greetings!Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Andrew,We would like to thank you for sharing your excellent feedback, on your recent stay at our hotel.It is great to learn you had a good experience.And we are very much looking forward to hosting you again.Kindest wishes, Andrew!Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Eileen,We count ourselves lucky for our lovely guests. Thank you very much for your great feedback!We look forward to working for you again in the future.Kindest Regards, Eileen,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Juan de dios,It is wonderful when we read the feedback of our beautiful guests and we learn they liked their stay.Thank you very much!We will be waiting for you with open arms.Caring Greetings,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Gordon,We thank you so much for your great remarks.We strive to make all of our guests feel welcome and at ease during their time with us. Your review made our day.It will be great to be able to host you again very soon, Gordon.Warmest Regards!Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Sheila,We really appreciate you took the time to leave your great review.Thank you very much, on behalf of our lovely staff.However, we regret to learn about your discomfort with some aspects, we will continue to work, in order to offer the best experience.Wishing to welcome you again.Kind Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Art,It is great to learn about your fantastic ratings.Nonetheless, we always kindly recommend our guests not to hesitate to let our team know if something is not exactly right. Please accept our apologies.We are very much looking forward to hosting you again.Best wishes,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear UTKU,We very much appreciate your wonderful ratings.We will be sure to share your feedback with the management.As we hope to welcome you again in the near future. Warmest Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Linda,We are truly grateful for your stupendous feedback.It is very pleasing to learn you liked your experience and we look forward to hosting you again soon.Thank you very much, Linda!Kindest wishes,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Tricia,We very much appreciate your kind comment and your wonderful ratings.We will be sure to share your feedback with our staff.It is our hope that you will give us the opportunity to serve you again soon, Tricia! Warmest Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Erika,Thank you very much for your comment,We are glad to know that you enjoyed the wonderful location we found ourselves in.We strive to continue improving every day and we hope that you will give us the opportunity to welcome you again in one of our facilities and, thus, be able to present to you the wonderful experience that we are used to offering 100% satisfactory.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Sandra,Thank you very much for your wonderful review.We love working for our guests, our staff will feel very rewarded.It will be fantastic when you visit us again, Sandra!Kindest Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Joanne,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know how much you enjoyed your stay, in the Hotel Riu Plaza Fisherman’s Wharf. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Ernest G.,we appreciate you taking the time to share your review here!We are happy to know that you were so pleased with our service and we look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Chère Sylvie,Nous sommes ravis d'avoir eu l'occasion de lire vos aimables commentaires et de savoir que vous avez souligné plusieurs aspects de l'hôtel qui ont enrichi votre expérience. Nous attendons avec impatience votre prochaine visite, dans l'espoir de vous offrir à nouveau une expérience mémorable dans nos installations.Nous nous réjouissons de vous accueillir.Cordialement, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Tad,We are truly grateful for your stupendous feedback.It is very pleasing to learn you liked your experience and we look forward to hosting you again soon.Please accept our apologies for any discomfort, it will be forwarded.Best wishes,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager