Hi Wendy,Thank you for sharing your feedback. It's great to hear that the room size was a good fit for your family, but I'm sorry to learn about the cleanliness and maintenance issues you encountered. A clean and well-maintained environment is essential for a comfortable stay, and I apologize that we fell short of your expectations. I understand why the stained tub, sinks, and dirty floors would be a dealbreaker. We'll address these issues with our housekeeping and maintenance teams to ensure they're corrected and do not happen again. If you'd like to discuss your experience further or provide more details, we're here to listen and learn from your feedback. I'm sorry for the disappointment, and I hope you'll consider giving us another chance to make things right. Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi James,Thank you for your feedback! We're glad to hear that you found our hotel to be a fine choice on the Peninsula. If you have any other comments or suggestions, we're always here to listen. We hope to welcome you back for another pleasant stay.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Jonathan,Thank you for your feedback! We're glad to hear that you found our property clean and spacious. If you have any other comments or suggestions, we're always here to listen. We look forward to welcoming you back for another comfortable stay. Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Daniela,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Guest,Thanks for your feedback! We're delighted to hear that you found our property clean and quiet. We strive to provide a peaceful and hygienic environment for our guests, so it's great to know we met your expectations. If you have any other comments or suggestions, we're always here to listen. We look forward to welcoming you back for another relaxing stay. Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi there,Thank you for your feedback. We're glad to hear that you found our place nice and clean. However, I apologize for the noise issue you encountered in room 100, especially since you checked in late and needed rest after a long journey. We'll review our room assignment practices to avoid placing guests in high-noise areas when they're arriving late. Your comfort is important to us, and I'm sorry for the inconvenience this caused. If you plan to stay with us again, please let us know your preference for a quieter room, and we'll do our best to accommodate. Thank you for sharing your experience, and we hope to welcome you back with a more peaceful environment.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Kay,Thank you for your feedback! We're glad to hear that you enjoyed the spaciousness of our property and appreciated our proximity to the airport. If you have any other comments or suggestions, we're always here to listen. We look forward to welcoming you back for another comfortable stay.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Abraham,Thank you for your feedback. It's great to hear that you found the rooms clean and pleasant, but I'm sorry to learn about your experience with the lobby, the broken coffee machine, and your concerns about security. We strive to maintain all our facilities, and I apologize that the coffee machine was out of order during your entire stay. We'll work to ensure these issues are addressed promptly. Regarding security, we understand how important it is to feel safe, and we'll review our policies to ensure our guests' comfort and peace of mind. If you have any additional feedback or suggestions, we'd love to hear them. Thank you for staying with us, and I hope you'll consider returning to see the improvements we've made.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Shawn,Thank you for your feedback! We're glad to hear that you found our hotel very clean, comfortable, and safe, but I'm sorry that it was a bit loud during your stay. We understand that noise can be disruptive, and we'll work on finding ways to reduce it for a more relaxing environment. If you have any other comments or suggestions, we're always here to listen. We hope to welcome you back soon for an even better experience. Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi John,Thank you for your feedback! We're delighted to hear you found the rooms friendly, clean, and modern, and that you enjoyed the excellent restaurants nearby. Your recommendation means a lot to us, and we're thrilled to have met your expectations. If you have any additional feedback or suggestions, we'd love to hear them. We look forward to welcoming you back for another great stay. Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi David,Thanks for sharing your positive experience! We're glad you found our location convenient for the airport and that you enjoyed our clean rooms. It's great to hear that the nearby breakfast options added to your stay's convenience, and we're pleased to know you found good value in our services. If there's anything else we can do to make your next visit even better, we'd love to hear your suggestions. Thanks for staying with us, and we look forward to welcoming you back on your next trip!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Hi Jean-Pierre,Thanks for your feedback! It's great to hear you enjoyed the quiet atmosphere of our hotel. We appreciate your suggestion about adding towel hooks in the bathroom—this is a practical improvement that we're now considering. Your comments help us focus on the details that can enhance our guests' comfort. Thanks for bringing this to our attention, and we hope to welcome you back soon for an even more enjoyable stay. Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi jeffrey,Thanks for sharing your thoughts about your stay. We're glad you found our rooms comfortable and quiet, even though the lobby didn't make a great first impression. Your feedback about the lobby is noted, and we're exploring ways to improve its ambiance. It's great to hear that you found the nearby restaurants appealing, and we apologize for the lack of food options at our hotel during late hours. Thank you for your understanding, and we're excited that you plan to stay with us again when you need a room near SFO. We look forward to welcoming you back and giving you an even better experience next time!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear guest, we're delighted to hear that you had a nice experience during your stay with us! Providing excellent service and a comfortable environment for our guests is our top priority, and we're pleased that we could make your stay enjoyable. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another wonderful experience in the future!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Lisa, we're thrilled to hear that you found our property clean and enjoyed the charming decor. However, we apologize for any inconvenience caused by the street noise and the shuttle service frequency. Your feedback is valuable to us, and we will consider it as we strive to enhance the comfort and convenience of our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Stephen, we're delighted to hear that you found your stay with us pleasant. Maintaining a clean and spacious environment for our guests is important to us, and we're pleased that you appreciated our lounge areas beneath the large skylights. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful experience in the future!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Silvia, we're pleased to hear that you enjoyed most aspects of your stay with us. However, we apologize for any inconvenience caused by the inability to open windows and the loudness of the air conditioner. Your feedback is valuable to us, and we will consider it as we strive to enhance the comfort of our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear guest, we're thrilled to hear that you chose to book with us for a second time! Providing affordable, clean, and convenient accommodations for our guests is a top priority, and we're delighted that we could meet your needs in these areas. We understand the value of offering a comfortable and convenient stay, and we're grateful for your recognition of our efforts. Thank you for choosing to stay with us again, and we look forward to welcoming you back for another enjoyable stay in the future!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Darcy, we're delighted to hear that you enjoyed the spacious and quiet room during your stay, as well as the convenience of our airport shuttle service! Ensuring a comfortable and peaceful environment for our guests is important to us, and we're thrilled that we could meet your expectations in this regard. We apologize for any inconvenience you experienced with locating the ice machine; your feedback is valuable, and we will consider it as we review and improve our signage for guest amenities. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Stacy, we sincerely apologize for the inconvenience regarding breakfast during your stay. Providing a satisfying dining experience is important to us, and we regret that we fell short of meeting your expectations in this regard. Your feedback is invaluable, and we will investigate this matter internally to ensure that such issues are promptly addressed and prevented in the future. Please accept our sincerest apologies for any inconvenience caused, and we hope to have the opportunity to regain your trust and provide you with a more enjoyable experience on your next visit.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Evan, we're delighted to hear that you enjoyed the combination of our basic yet appealing hotel exterior with our superlative amenities inside! Providing a comfortable and enjoyable experience for our guests is our priority, and we're thrilled that you found our amenities to your liking. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Sumner, we're thrilled to hear that you enjoyed our indoor atrium, comfortable lobby, airport shuttle service, and nicely appointed room during your stay. Thank you for your kind words and for recommending us to others. Providing a comfortable and welcoming experience for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations. We appreciate your support, and we look forward to welcoming you back and any friends or family you refer to us in the future!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Judith, we sincerely apologize for the inconvenience you experienced with our hotel shuttle service. Your time and comfort are important to us, and we regret falling short of your expectations. We'll investigate the issues with the shuttle schedule to ensure accuracy and timely service for our guests in the future. Thank you for bringing this to our attention, and we appreciate your patience. Should you choose to stay with us again, we'll do our utmost to make your transportation experience smoother.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Daniel, we're thrilled to hear that you found our rooms clean and comfortable during your stay. Providing a welcoming and cozy environment for our guests is a top priority, and we're delighted that we succeeded in meeting your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Benji,We're delighted to hear that you enjoyed your stay with us and that you found our place nice and quiet. Providing a peaceful environment and excellent service is important to us, and we're glad that our staff could make your experience pleasant. If you ever find yourself in the area again, we'd love to welcome you back for another enjoyable stay.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Tien,We're delighted to hear that you found our location convenient and appreciated our complimentary parking. Additionally, we're glad that our shuttle schedule met your needs. We aim to provide convenient amenities for our guests, and we're pleased that you had a positive experience with us. Hope to see you again soon!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Hao,We're thrilled to hear that you found our airport shuttles convenient and enjoyed our beautiful inside patios and spacious rooms. Our aim is to provide a comfortable and pleasant stay for all our guests. We apologize for any inconvenience caused by streetcar and airplane noise; we understand that this can sometimes disrupt the peace. Your feedback is appreciated, and we'll continue to strive for ways to mitigate such disturbances. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Guest,Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Robert,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Lindsay,We're glad to hear that you found the hotel to your liking overall. However, we apologize for the oversight regarding the lack of a toilet paper roll holder in your room. Your feedback is valuable, and we'll address this issue promptly to ensure a more comfortable stay for our guests in the future. Thank you for bringing it to our attention, and we hope to welcome you back for an improved experience.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi JOSEPH,We're delighted to hear that your stay exceeded your expectations! Providing an exceptional experience for our guests is always our goal. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Michiko,We're glad to hear that you enjoyed the decor of our rooms and hangout area. Creating a comfortable and inviting atmosphere for our guests is important to us. However, we're sorry to hear that you were disappointed with the property conditions and facilities. Your feedback is valuable, and we'll take it into consideration to ensure improvements are made where needed. Thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back for a better experience in the future.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Nancy,We're delighted to hear that your experience has been excellent so far, aside from the issue with the room phone. We apologize for any inconvenience this may have caused and appreciate you bringing it to our attention. We'll address this promptly to ensure it doesn't impact your stay any further. Regarding the shuttle service, we'll be sure to assist you in any way we can to ensure your transportation needs are met. Thank you for choosing to stay with us, and we look forward to resolving these issues and providing you with a seamless experience for the remainder of your stay. Safe travels!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Stella,We're thrilled to hear that you found our rooms super clean and that you appreciated the great cost! Ensuring a pristine environment for our guests is a top priority for us. We apologize for any inconvenience or lack of friendliness you experienced with our staff at the desk. Your feedback is valuable, and we'll address this to ensure a more welcoming experience for our guests. Additionally, we appreciate your understanding regarding the coffee service, and we'll take your feedback into consideration for future improvements. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi PETER,We're thrilled to hear that you found the atmosphere great and relaxing during your stay! Creating a peaceful and welcoming environment for our guests is important to us. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another relaxing experience in the future!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Wilson,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi ALAN,Thank you for your concise feedback. We appreciate your acknowledgment of us and hope to have the opportunity to welcome you back for another pleasant stay in the future.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Guest,We're pleased to learn that you found our hotel to be clean during your stay. Maintaining a high standard of cleanliness is a top priority for us, and we're glad that it contributed positively to your experience. If there's anything else we can do to further enhance your future stays, please feel free to let us know. We look forward to welcoming you back again soon!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Cliff,We're genuinely sorry to hear about your experience with our staff. Providing friendly and welcoming service is a cornerstone of our hospitality, and it's disheartening to learn that we fell short of your expectations. Rest assured, we take your feedback seriously and will address this matter with our team to ensure that all our guests receive the warm and attentive service they deserve. We sincerely apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future for a more positive experience.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Mark,We're thrilled to hear that your experience improved once you found our shuttle and that you enjoyed our excellent facilities and rooms. It's wonderful to hear that you had a great meal at The West Coast Cafe and that you're planning to stay with us again on your way back home. Your feedback means a lot to us, and we can't wait to welcome you back for another enjoyable stay.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi michelle,We're sorry to hear that you felt uncomfortable with the surrounding area during your stay. The safety and well-being of our guests are of utmost importance to us, and we understand the significance of feeling secure in your environment. We appreciate your feedback and will take it into consideration as we continually strive to provide a comfortable and welcoming experience for all our guests. If there's anything specific we can do to address your concerns or improve your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back under more favorable circumstances.Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Cecily,We're glad to hear that your brief stay with us was satisfactory. Even though it was short, we aim to make every guest's experience comfortable and convenient. If you ever find yourself in need of accommodation between flights again, we'd be delighted to welcome you back. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Safe travels, and we hope to see you again soon!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Dear Guest,We're delighted to hear that you appreciated our timed shuttle service to and from the airport. Providing convenient transportation options for our guests is important to us, and we're glad we could make your travels smoother. If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We look forward to welcoming you back again soon!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Cheryl,We're thrilled to hear that you had an excellent stay with us! Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay outstanding or any suggestions you have for us to maintain this level of excellence, please feel free to share. We look forward to welcoming you back for another fantastic stay in the future!Kind Regards,Hotel Aluxor SFOCustomer Care Team

Hi Luis,We're glad to hear that you found the room spacious and clean, and that you had positive interactions with our friendly staff. However, we apologize for any confusion regarding the shuttle service. Clear communication is important to us, and we're sorry for any inconvenience you experienced. We'll work on providing clearer instructions to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more seamless stay.Kind Regards,Hotel Aluxor SFOCustomer Care Team