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Palace Hotel, a Luxury Collection Hotel, San Francisco

Star Rating
5 out of 5
From CA $242 per night (Aug 1 - Aug 2)

Photo gallery

Featured image
Indoor pool
Indoor pool
48-inch flat-screen TV with satellite channels, pay-per-view films
Frette Italian sheets, premium bedding, in-room safe, desk

Guest reviews

4.5/5 Wonderful
1,501 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Map

2 New Montgomery St, San Francisco, CA

Explore the area

Popular LocationSan Francisco Museum of Modern Art6 min walk
Popular LocationMoscone Convention Center7 min walk
Popular LocationExploratorium19 min walk
AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed

    Photos of Superior Room, 1 King Bed

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    Room amenities

    • 330 sq ft
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed

  • Superior Room, 2 Double Beds

    Photos of Superior Room, 2 Double Beds

    Room amenities

    • 300 sq ft
    • Sleeps 4
    More detailsSuperior Room, 2 Double Beds

  • Superior Suite, 1 Bedroom

    Photos of Superior Suite, 1 Bedroom

    Room amenities

    • 430 sq ft
    • Sleeps 3
    More detailsSuperior Suite, 1 Bedroom

  • Deluxe Room, 2 Double Beds

    Photos of Deluxe Room, 2 Double Beds

    Room amenities

    • 330 sq ft
    • Sleeps 4
    More detailsDeluxe Room, 2 Double Beds

  • Room, 1 King Bed, City View (Market Street View)

    Photos of Room, 1 King Bed, City View (Market Street View)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, City View (Market Street View)

  • Room, 1 King Bed, City View (New Montgomery Room)

    Photos of Room, 1 King Bed, City View (New Montgomery Room)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, City View (New Montgomery Room)

  • Room, 2 Double Beds, City View (New Montgomery Room)

    Photos of Room, 2 Double Beds, City View (New Montgomery Room)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, City View (New Montgomery Room)

  • Room, 1 King Bed (Cityscape Room)

    Photos of Room, 1 King Bed (Cityscape Room)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed (Cityscape Room)

  • Room, 2 Double Beds, City View (Cityscape Room)

    Photos of Room, 2 Double Beds, City View (Cityscape Room)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, City View (Cityscape Room)

  • Deluxe Room, 1 King Bed, City View (Grand)

    Photos of Deluxe Room, 1 King Bed, City View (Grand)

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, City View (Grand)

  • Premier Room, 1 King Bed

    Photos of Premier Room, 1 King Bed

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsPremier Room, 1 King Bed

  • Premier Room, 2 Double Beds, Partial View

    Photos of Premier Room, 2 Double Beds, Partial View

    Room amenities

    • 300 sq ft
    • Sleeps 4
    More detailsPremier Room, 2 Double Beds, Partial View

  • Junior Studio Suite, 1 Bedroom

    Photos of Junior Studio Suite, 1 Bedroom

    Room amenities

    • 405 sq ft
    • Sleeps 3
    More detailsJunior Studio Suite, 1 Bedroom

  • Deluxe Suite, 1 Bedroom

    Photos of Deluxe Suite, 1 Bedroom

    Room amenities

    • 600 sq ft
    • Sleeps 4
    More detailsDeluxe Suite, 1 Bedroom

  • Suite, 1 King Bed with Sofa bed (Palace, 1 Bedroom Larger Suite)

    Photos of Suite, 1 King Bed with Sofa bed (Palace, 1 Bedroom Larger Suite)

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    More detailsSuite, 1 King Bed with Sofa bed (Palace, 1 Bedroom Larger Suite)

  • Suite, 1 Bedroom (Specialty, Vice Presidential)

    Photos of Suite, 1 Bedroom (Specialty, Vice Presidential)

    Room amenities

    • 951 sq ft
    • City view
    • Sleeps 4
    More detailsSuite, 1 Bedroom (Specialty, Vice Presidential)

  • Presidential Suite, 1 King Bed (1 Bedroom)

    Photos of Presidential Suite, 1 King Bed (1 Bedroom)

    Room amenities

    • 1938 sq ft
    • City view
    • Sleeps 4
    More detailsPresidential Suite, 1 King Bed (1 Bedroom)

  • Grand Room, 2 Double Beds (Grand Deluxe, Limited View)

    Photos of Grand Room, 2 Double Beds (Grand Deluxe, Limited View)

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 4
    More detailsGrand Room, 2 Double Beds (Grand Deluxe, Limited View)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

San Francisco

In the city centre, Palace Hotel, a Luxury Collection Hotel, San Francisco is in San Francisco's Downtown San Francisco neighbourhood, an area with good shopping. San Francisco Museum of Modern Art and Exploratorium are cultural highlights, and some of the area's notable landmarks include Lombard Street and Pier 39. Looking to enjoy an event or a game? See what's going on at Oracle Park or Cow Palace. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing. Our guests love the hotel's central location.

Visit our San Francisco travel guide
Map
Popular Location

What's nearby

  • San Francisco Museum of Modern Art - 6 min walk
  • Moscone Convention Center - 7 min walk
  • Exploratorium - 19 min walk
  • Orpheum Theater - 19 min walk
  • Oracle Park - 7 min drive

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco, CA (SFO-San Francisco Intl.) - 19 min drive

Restaurants

  • Garden Court — 1 min walk
  • Pied Piper Bar — 1 min walk
  • Boudin - 1 min walk
  • Lee's Deli - 1 min walk
  • Seismic Coffee - 1 min walk
Questions about this property?Find answers

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

Luxury San Francisco hotel in Downtown San Francisco, walk to San Francisco Museum of Modern Art
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a spa tub and a conference centre are on-site. All 556 rooms feature thoughtful touches such as bathrobes and slippers, plus 24-hour room service and flat-screen TVs with satellite channels. Guests will also find wireless Internet access (surcharge), wired Internet (surcharge) and Frette Italian sheets.
Palace Hotel, a Luxury Collection Hotel, San Francisco offers 556 forms of accommodation which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Beds feature Frette Italian sheets and premium bedding. 48-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: USD 72 per day
  • Electric car charging station
  • Parking height restrictions apply
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 49 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (53000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cots/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Slippers

Policies

Check-in

Check-in between 4 PM and midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Dogs only
1 per room (up to 40 lb/18 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night.
Free cots (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 49 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Luxury Collection San Francisco
Palace Luxury Collection

Frequently asked questions

Can I cancel my reservation for free at Palace Hotel, a Luxury Collection Hotel, San Francisco and receive a full refund?
Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco offers free cancellation on select room rates, because flexibility matters! Please refer to Palace Hotel, a Luxury Collection Hotel, San Francisco cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Palace Hotel, a Luxury Collection Hotel, San Francisco?
As of Jul 9, 2020, prices found for a 1-night stay for 2 adults at Palace Hotel, a Luxury Collection Hotel, San Francisco on Aug 1, 2020 start from CA $242, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an indoor pool.
Is Palace Hotel, a Luxury Collection Hotel, San Francisco pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 18 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at this property?
Valet parking is available for USD 72 per day.
What time is check-in at Palace Hotel, a Luxury Collection Hotel, San Francisco?
Check-in is from 4 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Palace Hotel, a Luxury Collection Hotel, San Francisco?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Downtown San Francisco, this luxury hotel is within a 10-minute walk of Academy of Art University, San Francisco Museum of Modern Art, and Moscone Convention Center. 555 California Street and Westfield San Francisco Centre are also within 10 minutes. Market St & New Montgomery St Stop and Montgomery St. Station are within a 2-minute walk.

Guest reviews

Overall score and ratings for Palace Hotel, a Luxury Collection Hotel, San Francisco

4.5
Wonderful
1,501 reviews
5 - Excellent
1,001
4 - Good
334
3 - Okay
86
2 - Mediocre
37
1 - Poor
43
4.7
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.6
Property condition

5/5 Excellent

Verified traveller, Berkeley
Business traveller
Apr 1, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had the place almost all to myself right before the Palace's tragic COVID shutdown. It was a bittersweet experience. The staff was incredibly helpful.

Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveller, Ottawa
Mar 25, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the classic look of the hotel. the grand dining room was incredible

Stayed 6 nights in Mar 2020

5/5 Excellent

Franklin
Travelled with family
Mar 20, 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want the best...

The Palace Hotel was great. The staff was exceptionally accommodating - especially during the initial Corona Virus outbreak. I will definitely be making this my go-to option in San Francisco.

Stayed 2 nights in Mar 2020

1/5

Paige
Mar 16, 2020
    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    5/5 Excellent

    Verified traveller
    Mar 14, 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Mar 2020

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