Palace Hotel, a Luxury Collection Hotel, San Francisco
5.0 star property
4.4/5 Excellent
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Pet-friendly
Air conditioning
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided
Personal protective equipment
2 New Montgomery St, San Francisco, CA, 94105
Explore the area
Popular LocationSan Francisco Museum of Modern Art6 min walk
Popular LocationMoscone Convention Center7 min walk
Popular LocationOracle Park19 min walk
AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive
Choose dates to view prices
About this area
San Francisco
Near a metro station, Palace Hotel, a Luxury Collection Hotel, San Francisco is in Downtown San Francisco, a neighborhood in San Francisco with good shopping. Exploratorium and San Francisco Museum of Modern Art are cultural highlights, and some of the area's notable landmarks include Ferry Building and Coit Tower. Pier 39 and California Academy of Sciences are not to be missed. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Guests love the hotel's central location.
Palace Hotel, a Luxury Collection Hotel, San Francisco
Luxury San Francisco hotel in Downtown San Francisco, walk to San Francisco Museum of Modern Art
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a snack bar/deli, and a conference center are onsite. All 556 rooms feature thoughtful touches like bathrobes and slippers, plus WiFi and flat-screen TVs with satellite channels. Guests will also find wired Internet, room service, and Frette Italian sheets.
Palace Hotel, a Luxury Collection Hotel, San Francisco offers 556 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. 48-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
This San Francisco hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Awards and affiliations
The property is a member of Historic Hotels of America.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Valet parking on site (USD 72 per day; includes in/out privileges)
Electric car charging station on site
Height restrictions apply for onsite parking
Limo/town car service
Food and drink
Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 49 for adults and USD 25 for children
2 restaurants and 1 coffee shop/cafe
2 bars/lounges
Room service available
Coffee/tea in common area(s)
Things to do
Fitness center
Indoor pool
Shopping
Family friendly
Free cribs/infant beds
Indoor pool
Snack bar/deli
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services
Languages spoken
Chinese (Cantonese)
Chinese (Mandarin)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Business services
Business center
Conference center (53000 square feet of space)
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 150 per accommodation, per stay
Welcoming dogs only
1 per room (up to 40 lbs)
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: USD 49 for adults and USD 25 for children (approximately)
Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
Valet parking fee: USD 72 per day (in/out privileges)
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.
We should mention
Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Palace Hotel Luxury Collection
Palace Hotel Luxury Collection San Francisco
Palace Luxury Collection
Palace Luxury Collection San Francisco
Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel
Frequently asked questions
Yes, this property has an indoor pool. Pool access is from 5:00 AM–10:00 PM.
As of May 22, 2022, prices found for a 1-night stay for 2 adults at Palace Hotel, a Luxury Collection Hotel, San Francisco on Jun 18, 2022 start from CA $329.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.
Valet parking is available for USD 72 per day.
Check-in is from 4 PM - midnight. Late check-in is available during limited hours.
Check-out is at noon.
Located in Downtown San Francisco, this luxury hotel is within a 10-minute walk of San Francisco Museum of Modern Art, Moscone Convention Center, and Embarcadero Center. Warfield Theater and Ferry Building are also within 15 minutes. Market St & New Montgomery St Stop and Montgomery St. Station are within a 2-minute walk.
Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco offers free cancellation on select room rates, because flexibility matters! Please refer to Palace Hotel, a Luxury Collection Hotel, San Francisco cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.4
Excellent
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The hotel is historic and beautiful and the main areas are very grand. Because of its age, the bathroom was very small but nicely appointed for the space and very clean. The bed was very comfortable and the staff at this hotel is outstanding.
Stayed 1 night in Apr 2022
4/5 Good
Melissa
Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
The property is stunning its a real piece of history and the updates make it feel stylish and contemporary. The staff were nice and we had fun exploring the hotel and neighborhood. The pool was one of the reasons we chose this hotel because we were travelling with my 9yr old son but sadly it is very cold, and the hot tub is broken so that was quite a disappointment. The windows make the spa area very cold and without the hot tub there's no way to warm up. Even kids weren't able to stay long in the pool and that's saying something! Otherwise our stay was great.
Beautiful hotel but pricey for what you get. Everything was very clean and the entire hotel had a great smell. The Garden Court was a nice place for brunch!