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Overview of Palace Hotel, a Luxury Collection Hotel, San Francisco

Photo gallery

Featured Image
Indoor pool
Indoor pool
48-inch flat-screen TV with satellite channels, TV, pay movies
Frette Italian sheets, premium bedding, in-room safe, desk

Palace Hotel, a Luxury Collection Hotel, San Francisco

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationSan Francisco Museum of Modern Art6 min walk
    Popular Location555 California Street7 min walk
    Popular LocationMoscone Convention Center7 min walk
    AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

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  • Superior Room, 1 King Bed, Non Smoking

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Studio Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 405 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 330 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 880 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Grand Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking, City View (Cityscape Room)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Grand Room, 2 Double Beds, Non Smoking, View (Limited View)

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 2 Double Beds, Non Smoking, City View (New Montgomery Room)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Non Smoking (Cityscape Room)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking, View (Market Street View)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking, City View (New Montgomery Room)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Presidential Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 1938 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Superior Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Double Beds, Non Smoking

    Room amenities

    • 330 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 600 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Superior Room, 2 Double Beds, Non Smoking

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Presidential Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 851 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed
    More details

About this area

San Francisco

In the city center, Palace Hotel, a Luxury Collection Hotel, San Francisco is in San Francisco's Downtown San Francisco neighborhood, an area with good shopping. San Francisco Museum of Modern Art and Exploratorium are cultural highlights, and some of the area's notable landmarks include Ferry Building and Coit Tower. Pier 39 and California Academy of Sciences are not to be missed. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Guests love the hotel's central location.
Popular Location

What's nearby

  • San Francisco Museum of Modern Art - 6 min walk
  • 555 California Street - 7 min walk
  • Moscone Convention Center - 7 min walk
  • Embarcadero Center - 9 min walk
  • TransAmerica Redwood Forest - 10 min walk

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • AirportSan Francisco International Airport (SFO) - 19 min drive

Restaurants

  • Garden Court — 1 min walk
  • Pied Piper Bar — 1 min walk
  • Hakkasan — 3 min walk
  • Mazarine Coffee — 3 min walk
  • California Pizza Kitchen — 3 min walk
View in a map

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

Luxury San Francisco hotel in Downtown San Francisco, walk to San Francisco Museum of Modern Art
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite. All 556 rooms feature thoughtful touches like bathrobes and slippers, plus 24-hour room service and flat-screen TVs with satellite channels. Guests will also find WiFi, wired Internet, and Frette Italian sheets.
Palace Hotel, a Luxury Collection Hotel, San Francisco offers 556 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. 48-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 72 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 49 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center (53000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from March 27 2020 to March 31 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Dogs only
1 per room (up to 40 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 49 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Palace Hotel Luxury Collection
Palace Hotel Luxury Collection San Francisco
Palace Luxury Collection
Palace Luxury Collection San Francisco
Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Frequently asked questions

Can I cancel my reservation for free at Palace Hotel, a Luxury Collection Hotel, San Francisco and receive a full refund?
Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco offers free cancellation on select room rates, because flexibility matters! Please refer to Palace Hotel, a Luxury Collection Hotel, San Francisco cancellation policy on our site for more details about any exclusions or requirements.
Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a pool?
Yes, this property has an indoor pool.
Is Palace Hotel, a Luxury Collection Hotel, San Francisco pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Palace Hotel, a Luxury Collection Hotel, San Francisco?
Valet parking is available for USD 72 per day.
What time is check-in at Palace Hotel, a Luxury Collection Hotel, San Francisco?
Check-in is from 4 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Palace Hotel, a Luxury Collection Hotel, San Francisco?
Check-out is at noon.
Does Palace Hotel, a Luxury Collection Hotel, San Francisco provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Palace Hotel, a Luxury Collection Hotel, San Francisco located?
Located in Downtown San Francisco, this luxury hotel is within a 10-minute walk of Academy of Art University, San Francisco Museum of Modern Art, and Moscone Convention Center. 555 California Street and Westfield San Francisco Centre are also within 10 minutes. Market St & New Montgomery St Stop and Montgomery St. Station are within a 2-minute walk.
4.4
Excellent
Rating 5 - Excellent. 645 out of 1002 reviews
5 - Excellent 64%
Rating 4 - Good. 230 out of 1002 reviews
4 - Good 23%
Rating 3 - Okay. 66 out of 1002 reviews
3 - Okay 7%
Rating 2 - Poor. 24 out of 1002 reviews
2 - Poor 2%
Rating 1 - Terrible. 37 out of 1002 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the place almost all to myself right before the Palace's tragic COVID shutdown. It was a bittersweet experience. The staff was incredibly helpful.
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
the classic look of the hotel. the grand dining room was incredible
Stayed 6 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want the best...
The Palace Hotel was great. The staff was exceptionally accommodating - especially during the initial Corona Virus outbreak. I will definitely be making this my go-to option in San Francisco.
Stayed 2 nights in Mar 2020

1/5 Terrible

Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

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