- Liked: Amenities
The staff is well intentioned but they have a lot of communication issues. The historic beauty of the building makes the hotel worth while.
Stayed 4 nights in Jan. 2020
Photo gallery
Reviews
Excellent
3,637 reviews
Amenities
- Pool
- Free WiFi
- Pet Friendly
- Air Conditioning
Map
2 New Montgomery St, San Francisco, CA
What's nearby
- San Francisco Museum of Modern Art
- 6 min walk
- Moscone Convention Center
- 9 min walk
- Boudin
- 1 min walk
- Lee's Deli
- 1 min walk
- San Francisco, CA (SFO-San Francisco Intl.)
- 19 min drive
Choose dates to view prices
Book online or call:
1-866-500-4938Superior Room, 1 King Bed
Room Amenities
- Sleeps 2
More detailsDeluxe Room, 1 King Bed
Room Amenities
- Sleeps 2
More detailsSuperior Room, 2 Double Beds
Room Amenities
- Sleeps 4
More detailsSuperior Suite, 1 Bedroom
Room Amenities
- Sleeps 3
More detailsDeluxe Room, 2 Double Beds
Room Amenities
- Sleeps 4
More detailsTree House, 1 King Bed, City View (Market Street View)
Room Amenities
- City view
- Sleeps 2
More detailsRoom, 1 King Bed, City View (New Montgomery Room)
Room Amenities
- City view
- Sleeps 2
More detailsRoom, 2 Double Beds, City View (New Montgomery Room)
Room Amenities
- City view
- Sleeps 4
More detailsRoom, 1 King Bed (Cityscape Room)
Room Amenities
- City view
- Sleeps 2
More detailsRoom, 2 Double Beds, City View (Cityscape Room)
Room Amenities
- City view
- Sleeps 4
More detailsDeluxe Room, 1 King Bed, City View (Grand)
Room Amenities
- City view
- Sleeps 3
More detailsPremier Room, 1 King Bed
Room Amenities
- Sleeps 2
More detailsPremier Room, 2 Double Beds, Partial View
Room Amenities
- Sleeps 4
More detailsJunior Studio Suite, 1 Bedroom
Room Amenities
- Sleeps 3
More detailsDeluxe Suite, 1 Bedroom
Room Amenities
- Sleeps 4
More detailsRoom, View (Cityscape View)
Room Amenities
- City view
- Sleeps 4
More detailsRoom, View (Cityscape View)
Room Amenities
- City view
- Sleeps 2
More detailsDeluxe Room
Room Amenities
- Sleeps 4
More detailsDeluxe Room
Room Amenities
- Sleeps 2
More detailsDeluxe Suite
Room Amenities
- Sleeps 3
More detailsSuite (Palace)
Room Amenities
- Sleeps 3
More detailsGrand Room (Grand Deluxe)
Room Amenities
- Sleeps 3
More detailsJunior Suite
Room Amenities
- Sleeps 2
More detailsRoom, View (Market Street View)
Room Amenities
- City view
- Sleeps 2
More detailsRoom, View (Montgomery Street View)
Room Amenities
- City view
- Sleeps 4
More detailsRoom, View (Montgomery Street View)
Room Amenities
- City view
- Sleeps 2
More detailsSuperior Room
Room Amenities
- Sleeps 4
More detailsSuperior Room
Room Amenities
- Sleeps 2
More detailsSuperior Suite
Room Amenities
- Sleeps 2
More detailsSuite (Specialty)
Room Amenities
- Sleeps 3
More detailsPresidential Suite
Room Amenities
- Sleeps 3
More detailsGrand Room (Grand Deluxe)
Room Amenities
- Sleeps 4
More details
About this area
San Francisco
In the city centre, Palace Hotel, a Luxury Collection Hotel, San Francisco is in San Francisco's Downtown San Francisco neighbourhood, an area with great shopping. San Francisco Museum of Modern Art and Exploratorium are cultural highlights, and some of the area's notable landmarks include Lombard Street and Pier 39. Looking to enjoy an event or a game? See what's going on at Oracle Park or Cow Palace. Our guests love the hotel's central location.
What's nearby
- San Francisco Museum of Modern Art - 6 min walk
- Moscone Convention Center - 9 min walk
- Exploratorium - 19 min walk
- Orpheum Theater - 19 min walk
- Oracle Park - 2 min drive
Getting around
- Montgomery St. Station - 1 min walk
- San Francisco 4th and King Station - 10 min drive
- San Francisco, CA (SFO-San Francisco Intl.) - 22 min drive
Restaurants
- Garden Court — 1 min walk
- Pied Piper Bar — 1 min walk
- Boudin - 1 min walk
- Lee's Deli - 1 min walk
- Seismic Coffee - 1 min walk
Questions about this property?Find answers
About this property
Awards and affiliations
- The property is a member of Historic Hotels of America.
Property amenities
Internet
Available in all rooms: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Valet parking: USD 84 per day
Electric car charging station
Parking height restrictions apply
Return airport shuttle (surcharge)
Limo/town car service
Food and drink
Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 49 per person
2 restaurants
2 bars/lounges
24-hour room service
Coffee/tea in a common area
Things to do
Fitness centre
Indoor pool
Shopping
Hot tub
Family friendly
Dry-cleaning service
Free cots/infant beds
Indoor pool
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Wedding services
Languages spoken
Chinese
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish
Business services
Business centre
Meeting rooms
Conference centre (53000 square feet of space)
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Braille signage
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Frette Italian sheets
Free cots/infant beds
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Hairdryer
Shower/bathtub combination
Entertainment
48-inch flat-screen TV
pay films
satellite channels
Food and drink
Free bottled water
More
Access via exterior corridors
Connecting rooms available
Desk
Free newspapers (weekdays)
Iron/ironing board
Laptop-compatible safe
Phone
Recycling
Slippers
Policies
Check-in
Check-in between 4 PM - midnight
Late check-in subject to availability
Express check-in
Check-out
Check-out before noon
Express check-out
Pets
- Pets are allowed for an extra charge of USD 75.00 per accommodation, per night.
- Dogs only
- 1 per room (up to 15.00 lb/7 kg)
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are available for USD 50 per night.
- Free cots (infant beds)!
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: USD 49 per person (approximately)
- Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
- Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
- Valet parking fee: USD 84 per day (in/out privileges)
- Pet fee: USD 75.00 per accommodation, per night
- Rollaway bed fee: USD 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant. For more details, please contact the property using the information on the reservation confirmation received after booking.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.
Property is also known as
- Palace Hotel Luxury Collection Hotel San Francisco
- Palace Hotel Luxury Collection Hotel
- Palace Luxury Collection San Francisco
- Palace Luxury Collection
Arrived in the hotel to find someone else's worn sock on the floor. While the staff responded swiftly, that was not a pleasant start to the stay. A tear/hole in the room carpet was also noticeable. The lack of room amenities was suprising for a "luxury" hotel. There was no minibar and no coffee machine. However, I had a further unpleasant surprise of discovering someone else's leftover food in the fridge.
Stayed 3 nights in Jan. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan. 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Great location to walk to union square and surrounding areas. Fantastic old world charm.
Stayed 2 nights in Jan. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best location, near everyplace Bart Sta. Street Cars, Buses.
Stayed 4 nights in Jan. 2020
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