We got in late, we didn't really get to utilize the facilities.
They did have a buffet breakfast, not just pastries and bagels.
Comment from Hotel Management
9-Nov-2015 by Sam, Hotel Management
A hotel is defined by the quality of service it provides to its guests. Consequently,
it's disappointing to learn that you're unhappy.
Please accept my sincere apology.
I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.