Ratings based on 916 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveller

Posted 30-Apr-2016
There are blood stains on the bed sheet. There is no shampoo in the bathroom. Used body wash from prior customer was left in the bathroom... ...
5 out of 5
by A verified traveller from Minneapolis

Reasonable price, decent breakfast included

Posted 29-Apr-2016
Older building but perfectly adequate with recent upgrades. Room was quiet and parking is located right in front of room doors. A good breakfast of bacon, sausage, eggs, potatoes, pancakes and waffles is included. Probably one of the best deals around.
4 out of 5
by A verified traveller

Nice Inn

Posted 18-Apr-2016
Room was nice and all updated. Staff was friendly. Request a room that is not on the main road as my room was and the street noise was loud.
3 out of 5
by A verified traveller

Just okay

Posted 4-Apr-2016
Pros: It had a comfy bed but pillows, not so much
Cons: Pillows & water pressure
Location: Close to train station which we took to go to ballgame
We got there around 3:30 PM, computers were down so couldn't check in. Was told to come back in 30 mins. Didn't leave, checked back after 15 mins. Was able to check in but then was told room wasn't ready. Told to wait 20 mins. After 20 mins went to room and bead spread was not on bed. It arrived within 10 mins. Water pressure. As I've come to expect in most hotels, sucked! There were signs everywhere that said Smoke Free facility but it smelled like cigarette smoke in hallways. To be fair, we literally just slept there. Soon after we arrived we left to go to a baseball game and didn't get back until after midnight, then got up, showered and left right at checkout time.
3 out of 5
by A verified traveller

Spacious rooms, nice staff but paper thin walls.

Posted 30-Mar-2016
The staff are friendly and helpful. The rooms are spacious and clean (mostly). The location is accessible. Though unfortunately the walls are paper thin, as are the ceilings, and the front door has a huge gap underneath it. Don't expect any privacy or any sleep if your neighbours like to stay up late.
Comment from Hotel Management
16-Apr-2016 by Sam, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveller from santa marie ca

Close to the medical center.

Posted 26-Mar-2016
Very quiet and comfortable. Close to the medical center.+0
Comment from Hotel Management
16-Apr-2016 by Sam, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveller from North Fork, CA

Surprisingly nice hotel at a great price

Posted 25-Mar-2016
Pros: See above
Cons: I had trouble using my key card to get into the door to the upstairs hallway.
Location: We had a meeting to attend the next morning in Palo Alto and the hotel was located right on El Camino Real (the main drag) close to where we needed to
I needed an inexpensive room near Stanford and used Expedia to find Pacific Inn. They offered free popcorn and nachos at check-in, a jacuzzi in each room, and a free hot breakfast in the morning. There was also a refrigerator in the room, and free WIFI. I thought this hotel was was a great value.
4 out of 5
by A verified traveller from Paso Robles, CA

Cooperative staff

Posted 19-Mar-2016
Pros: The free breakfast was good, but there were barely enough seats and tables for those who sat and ate. But that way we got to meet interesting people.
Cons: Hand holds should be installed in the spa/shower in the room.
We were allowed to check in a couple of hours early, which was needed at the time.The main problem with the room is that the bathtub was a square spa type, with no hand holds for getting out of it. When I took a shower, there was no place to grab on the walls when I slipped on the soapy water. Thus, for us elderly folks it was very dangerous. If one sat down in the tub, there was no way to get up with handholds. Thus it was not user friendly for the elderly.
Comment from Hotel Management
16-Apr-2016 by Sam, Hotel Management
Sorry we work hard to make our guest happy.
4 out of 5
by A verified traveller

Posted 14-Mar-2016
毎日清潔で快適にすごすことができました。朝食もついているので、便利です。次回も予約させていただきたいと思います。
Comment from Hotel Management
16-Apr-2016 by Sam, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveller from Chicago, IL

Great Room for Low Price

Posted 9-Mar-2016
Pros: Recently remodeled, clean room.
Cons: Updating to outside of hotel
Location: 30 minutes away from San Francisco
My boyfriend and I stayed here to be close to San Francisco after a late flight into San Jose. We were not disappointed. Check-in was quick and the staff was friendly. Although the hotel doesn't look gorgeous from the outside, our room was recently remodeled on the inside. The furniture was nice, bedding was clean, and we had tons of room. The bathroom had a huge jetted tub which was a nice surprise. Continental breakfast featured a hot meal. This hotel is a great place to say at a low rate.
Comment from Hotel Management
16-Apr-2016 by Sam, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!