Ratings based on 974 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromMiddletown, NY

Everything Needed

Posted 22-Jul-2016
This hotel was clean and comfortable. It was about 2 miles from the Caltrain Station which was 35 to 55 minutes to San Francisco depending on the train. Room had laminate floors that were immaculately clean. Bed was comfortable. Refrigerator, microwave, coffee maker, hair dryer. Also iron and ironing board and a desk and chair. Bonus was a whirlpool tub that easily accommodates two right in the room. Front lobby had coffee and popcorn all day. The full breakfast was not great, but they had sausage or bacon plus eggs, potatoes, juiced, coffee, tea, some fresh fruit, etc. parking was right outside along the rooms. You are right on the main road so convenient to Palo Alto about 3 miles away and other towns. I was not bothered at all by road noise as others complained about. I would gladly stay there again.
Comment from Hotel Management
23-Jul-2016 by Sam, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
2out of 5
by A verified traveller fromuk

Wouldn't stay again

Posted 16-Jul-2016
This motel was over the road from a 'Gentlemans Club' so not in the best place. We were travelling for a week and this wasn't the best place we stayed in. Nachos were nice though!
Comment from Hotel Management
23-Jul-2016 by Sam, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
5out of 5
by A verified traveller fromLos Angeles

Nicely renovated great rooms..

Posted 12-Jul-2016
Pros: Rooms are excellent, Jacuzzi Tub in every room, Small refrigerator, Nice size TV with Directtv, Mattress was very comfortable and firm. great pillows.
Cons: non
Stumbled into this hotel, great prices compare to the dumps in the whole SFO area, little bit away from major stuff, but rooms are better than expected.
Comment from Hotel Management
12-Jul-2016 by Sam, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5out of 5
by A verified traveller

Das beste Motel auf unserer Reise

Posted 4-Jul-2016
Sehr sauber, freundliches Personal und super Frühstück für ein Motel
Comment from Hotel Management
11-Jul-2016 by Sam, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3out of 5
by A verified traveller fromBlyth Northumberlan UK

Handy place to stay

Posted 3-Jul-2016
Pros: Handy place to stay for San F9
Cons: Food served at breakfast
Location: Stanford shopping mall. Close to Santa Cruz and Half Moon Bay
We were travelling around San Francisco and wanted a base for a couple of days. This place is really handy as you can ride the Caltrain into SF. We had a 2 queen bed room which was very spacious and came with a jacuzzi. Very close to Stanford shopping mall where you can spend some serious money. We booked to stay our final night before flying home and booked a king room. The room was clean but needed updating. Again it came with a jacuzzi. Man at front desk was very polite but only knew the surrounding area and not much further. Overall not a bad stay
Comment from Hotel Management
11-Jul-2016 by Sam, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5out of 5
by A verified traveller

Posted 27-Jun-2016
Cons: Breakfast!
Good place to stay on reasonable price. Inside the room everything was neat and clean. Desk staff was also cooperative and kind enough. I would like to recommend it to anyone who has limited budget on their stay but want to avail good services. If I again visit the same place, I will certainly stay there again.
Comment from Hotel Management
11-Jul-2016 by Sam, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3out of 5
by A verified traveller

Just OK

Posted 23-Jun-2016
The front desk staff were friendly and they offered free cookies and popcorn upon arrival. The room was very small. There was a walk-in closet, but one bed blocked the entrance to it so it was virtually impossible to use. The tub/shower was large and had spa jets. There were no towel racks in the bathroom which was rather inconvenient. I felt like this motel wasn't a great value for the money, but I think it is an expensive area.
Comment from Hotel Management
11-Jul-2016 by Sam, Hotel Management
We are sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Thank you.
5out of 5
by A verified traveller fromPhoenix, AZ

Nice hotel tucked away in the middle of town.

Posted 22-Jun-2016
Pros: Comfortable
Cons: Few more TV channels. Longer breakfast foods out for guests.
Location: Along main street through many towns. Shopping and restaurants nearby, but with the traffic on the street and Hwy 101, takes time to get there.
We arrived and found the room to be clean and roomy. King sized bed was comfortable and clean (wife always removes sheets to inspect bed). Small fridge, coffee maker and jacuzzi included in this room. Free wifi was adequate but one can pay an extra 2 dollars to get faster service. TV was newer, but limited on channels to watch. Never got to try breakfast since we were late getting to the dining room and everything was gone and didn't appear that any more food would be coming out even though there was over an hour left of breakfast.
Comment from Hotel Management
11-Jul-2016 by Sam, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4out of 5
by A verified traveller

Gutes Hotel für ein paar Nächte

Posted 19-Jun-2016
Pros: gratis nachos :) un dpopcorn an der Rezeption, für amerikanische Verhältnisse einigermaßen gutes Frühstück
Cons: zu kleiner Frühstücksraum bei schlechtem Wetter
Location: in 20 Minuten mit dem Auto in San Francisco Zentrum
schönes Hotel für einen Besuch von San Francisco, gute Anbindung zum Highway, Shopping center fussläufig zu erreichen
Comment from Hotel Management
21-Jun-2016 by Sam, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
2out of 5
by A verified traveller fromlondon

Too far from Airport to be an"Airport" hotel

Posted 17-Jun-2016
Pros: The staff - very little else.
Cons: Rooms especially bathrooms need revamping
Location: Location too far from airport and sleazy "gentle mans club" called "hanky panky" right opposite!
We arrived quite late in the evening and expected a short ride to the hotel since the hotel was described as "close to the Airport" The taxi ride took about 45 minutes and cost 65 dollars into not a very nice area of town. The room was very tired and the shower did not work properly. The staff though were very friendly. The next day we had to get a taxi back to the Airport to pick up our hire car - 70 dollars this time. There was no evidence of any airport shuttle which the hotel apparently told Expedia, when I complained, existed. This seems to me a total fabrication. Why would they call a taxi for us if they had a shuttle service? Elsewhere I have asked for compensation for in my view a total misdescription of the location of this hotel.
Comment from Hotel Management
11-Jul-2016 by Sam, Hotel Management
We are sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Thank you.