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JW Marriott San Francisco Union Square

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Premium bedding, down comforters, pillowtop beds, in-room safe
Terrace/patio
Premium bedding, down comforters, pillowtop beds, in-room safe
Shower, designer toiletries, hair dryer, bathrobes
Fitness facility

Overview of JW Marriott San Francisco Union Square

JW Marriott San Francisco Union Square

4.5 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
Map
515 Mason Street, San Francisco, CA, 94102

Explore the area

  • Popular LocationUnion Square2 min walk
  • Popular LocationSan Francisco Museum of Modern Art13 min walk
  • Popular LocationMoscone Convention Center16 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Room options

About this area

San Francisco

JW Marriott San Francisco Union Square is located in Downtown San Francisco, a neighborhood in San Francisco, and is in a shopping district and near the beach. Alcatraz Island and Golden Gate Bridge are notable landmarks, and the area's natural beauty can be seen at San Francisco Bay and Presidio of San Francisco. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Sailing and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby.
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Map

What's nearby

  • Union Square - 2 min walk
  • San Francisco Museum of Modern Art - 13 min walk
  • Moscone Convention Center - 16 min walk
  • Ferry Building - 3 min drive
  • Lombard Street - 3 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • Golden Gate Tap Room - 2 min walk
  • Pinecrest Diner - 2 min walk
  • Caruso's at The Westin St Francis - 3 min walk
  • Little Sheep Mongolian Hot Pot - 2 min walk
  • Cocobang - 3 min walk

About this property

JW Marriott San Francisco Union Square

4.5-star luxury hotel near Oracle Park
JW Marriott San Francisco Union Square is located close to Moscone Convention Center, and provides a grocery/convenience store, a terrace, and a hair salon. The onsite restaurant, Level III Restaurant, features Californian cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • A ballroom, a 24-hour front desk, and wedding services
  • Express check-in, 15 meeting rooms, and a water dispenser
  • Guest reviews speak well of the helpful staff and walkable location
Room features
All 344 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak well of the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 55-inch flat-screen TVs with Netflix, streaming services, and premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, Farsi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), GBAC STAR Facility Accreditation (global expert), and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 78 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Level III Bar
  • Level III Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage

Family friendly

  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Safe at front desk
  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 4,352 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower available in select rooms
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable cleaning products used
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Biodegradable cleaning products available
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
  • Valet parking fee: USD 78 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel San Francisco Union Square
JW Marriott San Francisco Union Square
Jw Marriott San Francisco Union Square Hotel San Francisco
Marriott San Francisco
Pan Pacific Hotel San Francisco
San Francisco Jw Marriott
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square San Francisco
JW Marriott San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is JW Marriott San Francisco Union Square pet-friendly?

Yes, JW Marriott San Francisco Union Square allows pets with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at JW Marriott San Francisco Union Square?

As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at JW Marriott San Francisco Union Square on Jun 29, 2023 start from CA $227.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at JW Marriott San Francisco Union Square?

Valet parking is available for USD 78 per night.

What time is check-in at JW Marriott San Francisco Union Square?

Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott San Francisco Union Square?

Check-out is at 11 AM.

Where is JW Marriott San Francisco Union Square located?

Located in Downtown San Francisco, this luxury hotel is within 1 mi (2 km) of Union Square and Moscone Convention Center. Oracle Park and Pier 39 are also within 2 mi (3 km). Powell St & Post St Stop and Powell St & Sutter St Stop are within a 5-minute walk.

JW Marriott San Francisco Union Square Reviews

JW Marriott San Francisco Union Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 247 out of 1000 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 94 out of 1000 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 51 out of 1000 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 29 out of 1000 reviews" "
" "2 - Terrible 3%

9.1/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2023

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2023

10/10 Excellent

manuel

Stayed 2 nights in Apr 2023

10/10 Excellent

AMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to all the local spots. Rooms were well kept, and up to date. Staff was wonderful and helpful. Would definitely recommend staying here! We did not rent a car but used ride share, so no opinion on parking or valet, but ride share worked fine for us.
Stayed 3 nights in Apr 2023

10/10 Excellent

Bernardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it very much, would definitely recommend it
Stayed 5 nights in Apr 2023

8/10 Good

CAVIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in terms of amenities, upkeep, staffing. A bit rich on pricing (even for a JW), and the valet cost as much as the California gold rush!!
Stayed 2 nights in Mar 2023

10/10 Excellent

JANK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect .
Stayed 4 nights in Mar 2023

10/10 Excellent

Efren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and experience. The amenities that were provided were helpful to get around the city.
Stayed 2 nights in Feb 2023

10/10 Excellent

Odel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room hotel was super clean , food was good friendly staff convenience location . The lobby and bar super pretty 😍. The stay was really nice
Stayed 4 nights in Feb 2023