See all properties
Save

JW Marriott San Francisco Union Square

4.5 star property
Hotel with a 24-hour fitness center, steps from Union Square

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for JW Marriott San Francisco Union Square

Meeting facility
Terrace/patio
Studio Suite, 1 King Bed with Sofa bed, Non Smoking
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby

Reviews

8.8

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping
  • Bar
    BarBar
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Exterior
The Westin St. Francis San Francisco on Union Square
Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (2784)
The price is CA $230
CA $310 total
includes taxes & fees
Aug 24 - Aug 25
The Westin St. Francis San Francisco on Union Square

About the area

Map
515 Mason Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 2 min walk
  • Moscone Convention Center - 16 min walk
  • Embarcadero Center - 19 min walk
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Golden Gate Tap Room - ‬2 min walk
  • ‪Pacific Cocktail Haven - ‬1 min walk
  • ‪Shelton Theater - ‬2 min walk
  • ‪The Thonglor - ‬2 min walk
  • ‪Matador - ‬3 min walk

About this property

JW Marriott San Francisco Union Square

Hotel near Moscone Convention Center
Close to Union Square and San Francisco Museum of Modern Art, JW Marriott San Francisco Union Square provides a grocery/convenience store, a terrace, and a hair salon. The on-site Californian cuisine restaurant, Level III Restaurant, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a ballroom, and 15 meeting rooms
  • A 24-hour front desk, free newspapers, and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All 344 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with Netflix, streaming services, and premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, Farsi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 73 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Level III Bar
  • Level III Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage

Family friendly

  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 4,352 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 35.03 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Valet parking fee: USD 73 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel San Francisco Union Square
JW Marriott San Francisco Union Square
Jw Marriott San Francisco Union Square Hotel San Francisco
Marriott San Francisco
Pan Pacific Hotel San Francisco
San Francisco Jw Marriott
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square San Francisco
JW Marriott San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is JW Marriott San Francisco Union Square pet-friendly?

Yes, JW Marriott San Francisco Union Square allows pets with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at JW Marriott San Francisco Union Square?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at JW Marriott San Francisco Union Square on Aug 24, 2024 start from CA $214.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at JW Marriott San Francisco Union Square?

Valet parking is available for USD 73 per night.

What time is check-in at JW Marriott San Francisco Union Square?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott San Francisco Union Square?

Check-out is at 11 AM.

Where is JW Marriott San Francisco Union Square located?

Located in Downtown San Francisco, this hotel is within a 15-minute walk of Union Square and San Francisco Museum of Modern Art. Moscone Convention Center and Bill Graham Civic Auditorium are also within 1 mi (2 km). Powell St & Post St Stop and Powell St & Sutter St Stop are within a 5-minute walk.

JW Marriott San Francisco Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1000 reviews" "
Rating 8 - Good. 217 out of 1000 reviews" "
Rating 6 - Okay. 91 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Travelled with partner
Amazing service, very accommodating - will stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo, bay city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean well keep
Stayed 3 nights in Jul 2024

10/10 Excellent

Tavares

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Clean and nice service
Stayed 1 night in Jul 2024

8/10 Good

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Daryl

Travelled with group
Disliked: Staff & service
I had an item taken from my room. I noticed this after checkout and have tried to retrieve the item but the response has been poor. Would not recommend staying here
Stayed 3 nights in Jul 2024

8/10 Good

Yue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

JEROME TARIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. The staff were amazing and so nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. They let us check in early, we felt safe and the bar and wait staff were friendly and attentive. I would stay here again, however I think I am done with San Francisco. Love Marriott properties.
Stayed 2 nights in Jun 2024

8/10 Good

Donald, Oswego

Stayed 3 nights in Jun 2024

8/10 Good

En-Tien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the many electric outlets and USB ports for chargers. I don't care about the stocked mini bar in the refrigerator. Not many hotels do that anymore. In fact, the hotel charged me for two bottles of wine that were not in the room to begin with. After I pointed out at the counter, they took it off my final bill. The location is good. There are many dining options. I would stay there again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jeremiah, Goldsboro

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property. Great rooms. Staff was exceptionally nice and helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Armenak

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
City is dirty and lots of business arround are close. Not what it used to be.
Stayed 4 nights in Jun 2024

10/10 Excellent

Asifa, Old Bridge Township

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jun 2024

10/10 Excellent

Nong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

Travelled with group
Liked: Amenities
Great stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Heather, Waxhaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daryl checked us in and was phenomenal.
Stayed 1 night in Jun 2024

10/10 Excellent

JIHYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Maxine, Dallas

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel for anyone who is going to San Francisco
Stayed 2 nights in May 2024

8/10 Good

Cheuk Ting

Liked: Staff & service
Disliked: Property conditions & facilities
There was a dog barking in the hotel room next to my room for 3 days. I complained to the concierge and they said they will send a security to check but nothing was done.
Stayed 4 nights in May 2024

10/10 Excellent

Ana

Liked: Staff & service, amenities, property conditions & facilities
Love this property
Stayed 3 nights in May 2024

8/10 Good

Limian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and nice. Property was well managed. General atmosphere was good too.
Stayed 2 nights in May 2024

10/10 Excellent

Michael, Snoqualmie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in May 2024

8/10 Good

Hamma

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.5