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InterContinental Mark Hopkins, an IHG Hotel

Photo gallery for InterContinental Mark Hopkins, an IHG Hotel

Featured Image
Terrace/Patio
Balcony
View from Room
Minibar, in-room safe, desk, blackout drapes

Overview of InterContinental Mark Hopkins, an IHG Hotel

InterContinental Mark Hopkins, an IHG Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
999 California Street, San Francisco, CA, 94108

Explore the area

  • Popular LocationGrace Cathedral3 min walk
  • Popular LocationSan Francisco Museum of Modern Art17 min walk
  • Popular LocationMoscone Convention Center19 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)25 min drive

Choose dates to view prices

About this area

San Francisco

InterContinental Mark Hopkins, an IHG Hotel is located in Downtown San Francisco, a neighborhood in San Francisco, and is in the city center and near a metro station. Grace Cathedral and Lombard Street are notable landmarks, and travelers looking to shop may want to visit Pier 39. Ready for a night out? Consider The Regency Ballroom and Great American Music Hall. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Grace Cathedral - 3 min walk
  • 555 California Street - 7 min walk
  • TransAmerica Pyramid - 12 min walk
  • San Francisco Museum of Modern Art - 17 min walk
  • Moscone Convention Center - 19 min walk

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco International Airport (SFO) - 25 min drive

Restaurants

  • Nob Hill Club — 1 min walk
  • Top of The Mark SkyLounge — 1 min walk
  • Big 4 Restaurant — 2 min walk
  • Uncle Vito's Pizzeria — 4 min walk
  • Sons & Daughters — 4 min walk

About this property

InterContinental Mark Hopkins, an IHG Hotel

Historic San Francisco hotel in Downtown San Francisco, near Grace Cathedral
Along with a restaurant, this smoke-free hotel has valet parking and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. All 382 rooms offer free wired Internet, iPod docks, and flat-screen TVs with digital channels. Guests will also find 24-hour room service, minibars, and coffee makers. Housekeeping is available on request.
InterContinental Mark Hopkins, an IHG Hotel offers 382 air-conditioned accommodations with iPod docking stations and minibars. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided on request.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 72.96 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends: USD 15.00 for adults and USD 7.00 for children
  • 1 restaurant
  • 24-hour room service

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms - 17

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 44-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 15.00 for adults and USD 7.00 for children (approximately)
  • Valet parking fee: USD 72.96 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental
InterContinental Mark Hopkins
InterContinental Mark Hopkins, an IHG Hotel Hotel
InterContinental Mark Hopkins, an IHG Hotel San Francisco
InterContinental Mark Hopkins, an IHG Hotel Hotel San Francisco

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 547 out of 1007 reviews
5 - Excellent 54%
Rating 4 - Good. 288 out of 1007 reviews
4 - Good 29%
Rating 3 - Okay. 96 out of 1007 reviews
3 - Okay 10%
Rating 2 - Poor. 48 out of 1007 reviews
2 - Poor 5%
Rating 1 - Terrible. 28 out of 1007 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to see the cable car pass on the street down below from our room. The staff was so nice and accommodating. The breakfast was great and the location is just perfect.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel cleaning staff never missed a beat! Impeccable service. Loved it!
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Chinatown and fine dining restaurant
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and beautiful view
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 4 nights in Sep 2021