Terrace/patio

Reviews of Hyatt Centric Fisherman's Wharf San Francisco

4 out of 5
Hyatt Centric Fisherman's Wharf San Francisco
555 N Point St, San Francisco, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 780 out of 1417 reviews" "
Rating 8 - Good. 389 out of 1417 reviews" "
Rating 6 - Okay. 140 out of 1417 reviews" "
Rating 4 - Poor. 48 out of 1417 reviews" "
Rating 2 - Terrible. 60 out of 1417 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here for my kids's spring break. It was close to everything near Fisherman's Wharf and elsewhere. If we couldn't walk it, we could Uber inexpensively. I suggest you prepay for the breakfast buffer if you can. It's a real deal. Staff was very friendly and accomodating. The only downside was the outdoor pool which was too cold to utilize and no vending machines. The hotel did have a "convenience corner" near the front desk/lobby with reasonable prices. Close to Trader Joe's and Walgreen's. I highly recommend!
Stayed 5 nights in Mar 2024
Response from Customer Service on Mar 27, 2024
John, thank you for taking the time to share your recent experience at Hyatt Centric Fishermans Wharf San Francisco. We are delighted to hear that our excellent location and friendly team members contributed to your enjoyable spring break. Our breakfast buffet certainly is a hit with our guests! We appreciate your feedback about the outdoor pool and the convenience corner. We're thrilled that the nearby amenities added value to your stay. Feel free to recommend us to your friends and relatives and we're looking forward to welcoming you back in the near future.

10/10 Excellent

Torrey

Looks good and staff very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony Razzino Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deed more help in the evening at the front desk.
Stayed 5 nights in Mar 2024
Response from Customer Service on Mar 27, 2024
Anthony, we're thrilled to hear that you enjoyed your stay at the Hyatt Centric Fishermans Wharf San Francisco. We appreciate your feedback about the need for more assistance during the evening hours. We continue striving to improve and your remarks will be valuable in aiding that effort. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Haldora

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Appreciated the quiet time rule after 9 pm. Rooms seem to be insulated due to no noise disturbance from other rooms. Friendly staff. Fantastic valet service. We will return to visit.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 27, 2024
Haldora, it's heartening to hear that you appreciated the tranquil environment and in-room insulation at Hyatt Centric Fishermans Wharf San Francisco. It's wonderful that our team members enhanced your stay with their friendliness and that you found the valet service exceptional. We're delighted at the prospect of your return. Thank you for sharing your positive experience.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Property was a bit nosey in the morning due to painting.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 26, 2024
Linda, it's wonderful to hear that you had a pleasant stay at Hyatt Centric Fishermans Wharf San Francisco. We appreciate your feedback regarding sounds associated with maintenance activity in the morning. Our intention is always to ensure a tranquil environment for our guests and it's clear this wasn't fully realized on your occasion. We hope this won't deter you from a future visit, and look forward to welcoming you back for a more peaceful experience.

8/10 Good

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A bit far from downtown
Stayed 5 nights in Mar 2024
Response from Customer Service on Mar 25, 2024
Pablo, thank you for sharing your experience. At Hyatt Centric Fishermans Wharf San Francisco, we pride ourselves on our unique location close to the iconic Fisherman's Wharf. We understand that it may seem a bit distant from downtown, but we believe the charm and local attractions surrounding our hotel offer a distinctive San Francisco experience. We hope you enjoyed your stay with us, and we look forward to welcoming you back.

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Fisherman’s Wharf, easy access to restaurants and shopping
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 24, 2024
Scott, we're delighted to know that you appreciated Hyatt Centric Fishermans Wharf San Francisco's prime location close to restaurants and shopping venues. Thank you for taking the time to leave a review on Expedia. We hope to welcome you back in the future.

10/10 Excellent

Barbara, petaluma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to get to. They allowed us to check in b4 4pm. The room was adequate. But the electric plug situation was not. Only 1 plug worked in the whole room & it was in the bathroom. The USB port didnt work. I did let the front desk know. A manageable inconvenience.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 24, 2024
Barbara, it's delightful to read that you found Hyatt Centric Fishermans Wharf San Francisco convenient and accommodating with our check-in timings. We're sorry to hear about the challenges you faced with the electrical outlets and USB port. We appreciate you promptly communicating with our front desk and truly thank you for your understanding. We'd be pleased to host you again, and ensure your stay is even more seamless next time.

8/10 Good

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The welcome was wonderful! The breakfast and service top notch! Everyone was so friendly. The down side was the loud renovations in the mornings on the building. Also, price quoted was more once there. Lots of extra fees and taxes.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 20, 2024
Linda, it's fantastic to hear you enjoyed the warm welcome and exemplary breakfast and service at Hyatt Centric Fishermans Wharf San Francisco. Our team members strive to make each guest's experience memorable with their friendly approach and we're glad this aspect resonated with you. About your feedback concerning the morning noise and unexpected costs, we understand your concerns and appreciate this has been brought to our attention. Please know we do our best to communicate any possible disruptions and fees upfront. We deeply value your comments and hope to have the opportunity to better serve you in the future.

2/10 Terrible

kimberly

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 20, 2024
Kimberly, your feedback is crucial to us, even when no specific details are provided. It's clear that your stay didn't meet your expectations, we genuinely regret any inconvenience caused. We would highly appreciate an opportunity to learn more about where we went wrong to better serve you in the future. Ensure to communicate with our team directly, so we can work on improving your next stay. Thank you.

10/10 Excellent

Valarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Stayed here and walked everywhere.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 16, 2024
Valarie, we're thrilled to hear you enjoyed the convenient location of Hyatt Centric Fishermans Wharf San Francisco and its easy access to local attractions. We aim to provide a strategic place for our guests so they can immerse themselves in what San Francisco offers. Thank you for choosing our hotel, and we hope to see you again soon.

10/10 Excellent

Manpreet

Stayed 1 night in Mar 2024
Response from Customer Service on Mar 14, 2024
Manpreet, thank you for giving Hyatt Centric Fishermans Wharf San Francisco top marks! We're immensely grateful for your support and look forward to welcoming you back in the near future.

8/10 Good

Bryan

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 14, 2024
Bryan, thank you for your recent stay at Hyatt Centric Fishermans Wharf San Francisco and for taking the time to leave a rating. It's gratifying to see that your experience seems to have been good overall, and we hope to exceed your expectations during your next visit.

8/10 Good

Tea

Na
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 13, 2024
Thank you for the 4-star rating, Tea!We are delighted to see that you had a wonderful time at Hyatt Centric Fishermans Wharf San Francisco. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 Excellent

Debra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We felt very safe in this hotel. The area was nice and the staff lovely.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 12, 2024
Debra, it's wonderful to read that you felt secure during your stay at the Hyatt Centric Fisherman's Wharf San Francisco. We pride ourselves on our delightful location and our team's warm hospitality. We appreciate your kind feedback and hope to welcome you back soon!

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel parfait
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 12, 2024
Merci pour l'excellente note, Valérie !Notre objectif est d'aller au-delà de nos attentes pour garantir à nos clients une expérience mémorable au Hyatt Centric Fishermans Wharf San Francisco ! Nous sommes impatients de vous accueillir à nouveau bientôt.

10/10 Excellent

Ida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 12, 2024
Ida, thank you for sharing your wonderful experience at Hyatt Centric Fishermans Wharf San Francisco. We're thrilled to have exceeded your expectations and we look forward to welcoming you back on your next trip to San Francisco.

8/10 Good

Laura

Liked: Cleanliness, staff & service
Good sized rooms and decor but hotel overall was a bit tired and musty smelling halls. The pool was too cold to use and we had to wait for people to leave the small jacuzzi. Overall OK value for money considering the location
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 11, 2024
Laura, it's wonderful to hear you appreciated the ample space and styling of the rooms at the Hyatt Centric Fishermans Wharf San Francisco. We are sorry to hear about any unpleasantries you experienced during your stay. The comfort of our guests is our top priority, and your comments about the ambience of the corridors and swimming facilities are being looked into. We're glad that you found our location advantageous, and we hope to welcome you back to provide a more enjoyable experience overall.

8/10 Good

John, LINCOLN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 11, 2024
John, thank you for choosing the Hyatt Centric Fishermans Wharf in San Francisco and for your positive rating. It's reward enough to learn that you had a good experience. We're enthusiastic to welcome you back the next time your travels bring you to San Francisco.

6/10 Okay

Maureen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall it’s average budget hotel but it’s fairly old. Parking is a whopping $65 US extra.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 11, 2024
Maureen, we appreciate your thoughts and understand that aspects of your stay were not as expected. We believe in constantly evolving our services to meet guest expectations better and we are aware that certain areas such as the cost of parking may be a concern. It's our promise to strive for improvements, to provide a more satisfying stay for you in the future.

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a couple blocks from the fisherman’s wharf. Very clean rooms very friendly staff. Super accommodating. Great restaurant/pub right in hotel. Would definitely stay again!
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 11, 2024
Candice, thank you for sharing your delightful experience at Hyatt Centric Fishermans Wharf San Francisco. We're thrilled you enjoyed our prime location, immaculate accommodations, and the warm hospitality of our team members. It's great to hear our onsite restaurant met your expectations nicely. We eagerly anticipate your return visit!

10/10 Excellent

Praxedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is amazing very clean and in a great area
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 11, 2024
Praxedes, thank you for sharing your positive experience at the Hyatt Centric Fishermans Wharf San Francisco. We're delighted to hear you found our property to be beautifully maintained and well-located. We look forward to welcoming you back in the future.

6/10 Okay

Jordan

Business traveller
Disliked: Property conditions & facilities
Homeless literally living on property
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 8, 2024
Jordan, we're extremely sorry to hear about the situation you've encountered. Our hotel is situated in a highly populous area, and it can sometimes lead to circumstances beyond our control. It's important to us that all guests feel safe and comfortable during their stay, and we're continually working to improve these aspects. Thank you for bringing this to our attention. We hope we will have another chance to provide a better experience for you in the future.

6/10 Okay

Paterno Jose

I Like the location very near to the Pier.
Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 7, 2024
Paterno Jose, thank you for sharing your feedback. It's great to know you were satisfied with our advantageous positioning near popular attractions. We trust your overall visit had many enjoyable moments, and we hope for the chance to serve you again.

6/10 Okay

Emily

Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 24, 2024
Thank you for taking the time to share your feedback, Emily.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

10/10 Excellent

Celia

Travelled with family
Liked: Staff & service, amenities
Dark hallways. Need new rugs paint. Rooms need to be updated.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 3, 2024
Celia, it's disappointing to hear your experience didn't live up to your expectations. Rest assured, the comfort and satisfaction of our guests is a top priority, and we always appreciate feedback on how we can improve. We take note of your suggestions regarding the hallways and room interiors. We continually strive to update and refresh our premises to ensure an enjoyable stay for all of our guests.

10/10 Excellent

Rowena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel. Great location. Walking distance to all Fisherman Wharf attractions
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 3, 2024
Rowena, thank you for sharing your positive feedback. We're thrilled to hear that you found the Hyatt Centric Fishermans Wharf San Francisco to be impeccably clean and contemporary. The ability to conveniently explore Fisherman's Wharf is a benefit many guests appreciate. Looking forward to welcoming you back in the future.

10/10 Excellent

Celeste

Travelled with partner
Liked: Cleanliness
We stayed for a few days in January. The room was large & clean, with space to put our suitcases. The bed was huge King and super comfy. Shower pressure was really weak, so was hard to wash your hair. There were a few cafes to eat at nearby within walking distance. But no where to eat onsite. Glass foyer at the entrance was a nice touch when waiting for an Uber, to stay out the weather. Front Reception staff were not all that friendly, which was disappointing as our first stop in the country.
Stayed 2 nights in Dec 2023
Response from Customer Service on Feb 29, 2024
Celeste, it's wonderful to hear that you enjoyed your spacious and clean room at Hyatt Centric Fishermans Wharf San Francisco, including the considerable bed and distinctive glass foyer at the entrance. We apologize if you experienced issues with the shower pressure, your feedback allows us to improve. And while we don't offer an on-site dining option, we're glad you found nearby cafes satisfying. We regret to hear about your initial interaction with our reception team, we strive to ensure all our guests feel welcome and will address this feedback. We thank you for choosing our hotel for your first stop in the country and hope to serve you better in the future.

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice location close to Pier 39 and Fisherman’s Wharf, the valet guy was super nice but the person who checked us in and bartender in restaurant could have been more welcoming and hospitable, the pool and hot tub great amenities and bed super comfy!
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 28, 2024
Barbara, thank you for staying with us at the Hyatt Centric Fisherman's Wharf San Francisco. We're delighted to hear you appreciated the advantageous location and enjoyed the pool, hot tub, and comfortable bed. Your kind words regarding our valet service are appreciated. We've noted your feedback about the hospitality of a few team members and will work to improve this. We hope to have you back in the future.

10/10 Excellent

Susan

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 20, 2024
Thank you for the great rating, Susan!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hyatt Centric Fishermans Wharf San Francisco! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking Distance to Fisherman’s Wharf. Area is excellent walking distance to many places. Easily accessible, staff was very friendly and helpful.
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 28, 2024
Alexa, we're thrilled you found the Hyatt Centric Fishermans Wharf San Francisco's location convenient and our team members friendly and helpful. We hope to welcome you back soon for another remarkable experience.

10/10 Excellent

Magdalena

Liked: Cleanliness
Stayed 5 nights in Feb 2024
Response from Customer Service on Feb 28, 2024
Magdalena, it's wonderful to see your high rating for the Hyatt Centric Fishermans Wharf in San Francisco. We trust you enjoyed your time with us and we hope to serve you again in the future. Your satisfaction is our top priority. Safe travels until then!

10/10 Excellent

Heather, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 26, 2024
Heather, thank you for leaving a top rating for Hyatt Centric Fishermans Wharf San Francisco. We're delighted you enjoyed your stay and hope your next visit will be as wonderful as the last.

10/10 Excellent

Travis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and upscale. Definitely affordable. Staff were super cool
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 26, 2024
Travis, it's wonderful to hear your remarks regarding your recent stay at Hyatt Centric Fishermans Wharf San Francisco! We're thrilled to learn that you appreciated the refined atmosphere and our team members' attitude. We certainly aim for affordability while maintaining high standards. We anticipate your next visit.

6/10 Okay

Molly

Liked: Staff & service
I reserved a room with a city view. Arrived for check in and was told there was scaffolding up and construction would only happen weekdays. Got to my room and could barely see out the window and had to keep the blinds closed as the construction workers were out there on Sunday and Monday. Construction was so loud it forced me to check out earlier than I wanted to. Staff was wonderful, but disappointed in construction noises. Would have been nice to know of the noise/view restrictions before booking.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 21, 2024
Molly, we're sorry to hear about the challenges you experienced during your stay related to the ongoing construction. It seems the noise and privacy concerns affected your overall experience, which is far from what we aim to provide. We are striving to make these improvements with the least amount of disruption to our guests and truly appreciate your understanding. It's wonderful to hear that our team members provided excellent service despite this. Your feedback gives us insights to improve guests' communication in the future. We hope for a chance to better serve you in the future without such disruptions.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 20, 2024
Lisa, it's delightful to hear that you appreciated the prime position of Hyatt Centric Fishermans Wharf San Francisco. Our location is indeed one of the features we are very proud of. We hope it made your visiting experience to San Francisco even more enjoyable. Do come for another visit soon!

10/10 Excellent

Keli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Beautiful hotel
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 19, 2024
Keli, thank you for choosing Hyatt Centric Fishermans Wharf San Francisco. We are overjoyed to hear that you found our location excellent and our property appealing. We aim to provide a memorable experience to our guests and your feedback indicates that we are on the right track. We look forward to welcoming you back in the future.

6/10 Okay

Christina, Ozone Park

Travelled with family and small children
Disliked: Amenities
Stayed for a weekend trip. Hotel needs updating. Expected more for a Hyatt. Used their valet parking and found out there’s a lot of unexpected taxes. Making it more than just $65/night. Hallway is very dark and gloomy. Decor a few levels above motel like vibe. Smelled marijuana in our room in the middle of the night. Walls are thin. We can hear our neighbors very clearly. Otherwise close to fisherman wharf and public transportation and cable cars
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 19, 2024
Christina, we appreciate your time in providing your feedback. We're sorry to hear that your stay didn't meet your expectations due to certain aspects of the hotel's design and the noise in the surroundings. Please know that we're continually striving to improve our guest experience, and your insights are valuable in that process. It's good to hear you found the location convenient, being proximate to popular attractions and public transit. We hope to have another opportunity in the future to provide a more satisfying stay.

6/10 Okay

Vanessa

Travelled with family
Overall it was an okay stay everyone was pleasant and friendly but appliances could be updated . We also had spiders in our bathroom
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 17, 2024
Vanessa, it's appreciated when guests take time to share their experiences. We're glad you found our team members to be pleasant and friendly. We understand that room condition plays a vital role in the overall stay and your comments about the appliances have been noted. In terms of the bathroom issue, it's not the standard we strive for and we've taken steps to ensure a better experience for our future guests. We hope you will give us another opportunity to serve you better in the future.

8/10 Good

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 14, 2024
Thanks for the 4/5 rating, Kai!We're thrilled you enjoyed your time at Hyatt Centric Fishermans Wharf San Francisco so much! We look forward to sharing an even better experience with you soon.

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
I was recovering from knee surgery and the hotel was near my clinic. The staff were so nice, helpful, and caring. This made all the difference.
Stayed 7 nights in Jan 2024
Response from Customer Service on Feb 11, 2024
Gwen, it's heartening to hear that your stay at the Hyatt Centric Fisherman's Wharf San Francisco significantly contributed to your recovery phase. We're especially pleased to learn that our team members were able to provide the diligence and genuine care that you required during your stay. Your comments are highly appreciated and will serve as an encouragement to our team. We look forward to providing you with the same level of excellent service on your next visit.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the quick walk to Trader Joe’s and the wharf. Also easy access to the cable cars and Ghirardelli square. The hot tub and fitness room were enjoyable! The restaurant had fabulous food as well.
Stayed 4 nights in Feb 2024
Response from Customer Service on Feb 8, 2024
Jason, it's great to hear you enjoyed your stay at Hyatt Centric Fishermans Wharf San Francisco and found our location convenient. Your compliments around the wellness facilities and dining options are much appreciated. Thanks for choosing us for your San Francisco adventures and we're looking forward to your next visit.

10/10 Excellent

Byron R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area near the pier and the many dining options in the area. Thanks to Carlos for the great service. We will be back soon
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 7, 2024
Byron, thank you for your positive feedback! It's wonderful to hear that you enjoyed the coveted location of Hyatt Centric Fisherman's Wharf San Francisco and the abundance of nearby dining options. Carlos and the rest of our team always strive to provide excellent service, and it's heartening to hear that his efforts made a great impression. Let us assure you, that we eagerly await your return visit!

10/10 Excellent

Keru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Customer Service on Feb 6, 2024
Keru, thank you for choosing Hyatt Centric Fishermans Wharf San Francisco. We are delighted to have served you and hope to welcome you back in the future. Thank you for the perfect rating!

10/10 Excellent

Trinity

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, curtious, accommodating, and well dressed. Rooms were clean and cute with many nice amenities. Would love to stay again 💕
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 30, 2024
Trinity, it's wonderful to read about your positive experience at Hyatt Centric Fisherman's Wharf San Francisco. We're also thrilled our team members provided exemplary service and you found our rooms to be clean, attractive and well-equipped. We eagerly await your next stay. Thank you for providing your valuable feedback.

8/10 Good

Lori, Sandy Hook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best part of my stay was the location and the staff. Everyone was super friendly and helpful
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 25, 2024
Lori, it's delightful to hear that you found the Hyatt Centric Fishermans Wharf San Francisco favorably located and were impressed with our friendly and helpful team members. We aspire to provide an exceptional experience for our valued guests. Thank you for choosing us for your stay and providing this feedback. We hope to serve you again in the near future.

10/10 Excellent

Joann C

Stayed 1 night in Jan 2024
Response from Customer Service on Jan 25, 2024
Joann, thank you for your excellent rating! We're thrilled to see that you had a 5-star stay at Hyatt Centric Fisherman's Wharf San Francisco. It's always encouraging for our team members to see that our guests appreciate their dedication and hard work. We look forward to your next visit.

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property conveniently located in/near Cow Hollow and the Marina District. The rooms were nicely updated and comfortable. We had a nice stay!
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 19, 2024
Frances, thank you for sharing your experience at Hyatt Centric Fisherman's Wharf San Francisco. We're thrilled to hear that you enjoyed our strategic location and found comfort in our recently refurbished rooms. We're looking forward to your next visit!

10/10 Excellent

Rosetta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dinning
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 18, 2024
Rosetta, it seems like you made the most of your dining experiences at Hyatt Centric Fisherman's Wharf San Francisco, which is fantastic to hear. Our culinary team love to create enjoyable meals for our valued guests. We're glad that you enjoyed our offerings and hope to welcome you back soon.

8/10 Good

Hasnizah

👍
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 14, 2024
Thank you for this lovely rating, Hasnizah!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hyatt Centric Fishermans Wharf San Francisco. We'd like to share an even better experience with you soon.