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Overview of Hotel Union Square

Photo gallery

Featured Image
Terrace/Patio
Premium bedding, down comforters, in-room safe, iron/ironing board
Premium bedding, down comforters, in-room safe, iron/ironing board
Premium bedding, down comforters, in-room safe, iron/ironing board

Hotel Union Square

3.5 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Gym
  • Business Services
  • Parking Available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationSan Francisco Museum of Modern Art9 min walk
    Popular LocationMoscone Convention Center10 min walk
    Popular LocationGrace Cathedral12 min walk
    AirportSan Francisco, CA (SFO-San Francisco Intl.)21 min drive

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  • Deluxe Room, 2 Double Beds

    Photos of Deluxe Room, 2 Double Beds

    4.2/5 guest room rating

    Room amenities

    • 195 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details

  • Premium Room, 2 Queen Beds

    Photos of Premium Room, 2 Queen Beds

    4.4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details

  • Economy Petite, 2 Double Beds

    Photos of Economy Petite, 2 Double Beds

    3.7/5 guest room rating

    Room amenities

    • 170 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details

  • Deluxe Room, 1 Queen Bed

    Photos of Deluxe Room, 1 Queen Bed

    Room amenities

    • 165 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details

  • Junior Suite, 1 King Bed

    Photos of Junior Suite, 1 King Bed

    Room amenities

    • 495 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Economy Petite, 1 Queen Bed

    Photos of Economy Petite, 1 Queen Bed

    Room amenities

    • 145 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details

  • Premium Room, 1 King Bed

    Photos of Premium Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Penthouse Suite with Sofa Bed

    Photos of Penthouse Suite with Sofa Bed

    Room amenities

    • 695 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

San Francisco

In the city center, Hotel Union Square is in San Francisco's Downtown San Francisco neighborhood, an area with good shopping. The area's natural beauty can be seen at Presidio of San Francisco and Golden Gate Park, while San Francisco Museum of Modern Art and Orpheum Theater are cultural highlights. Exploratorium and Pier 39 are not to be missed. Discover the area's water adventures with sailing and surfing/boogie boarding nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: Powell St & O'Farrell St Stop and Powell St & Market St Stop are just steps away.
Visit our San Francisco travel guide
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Map
Popular Location

What's nearby

  • San Francisco Museum of Modern Art - 9 min walk
  • Moscone Convention Center - 10 min walk
  • Grace Cathedral - 12 min walk
  • Asian Art Museum of San Francisco - 13 min walk
  • 555 California Street - 14 min walk

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 20 min walk
  • San Francisco International Airport (SFO) - 21 min drive

Restaurants

  • Cafe Mason — 3 min walk
  • Union Square Sports Bar — 3 min walk
  • Little Delhi — 3 min walk
  • Pinecrest Diner — 4 min walk
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About this property

Hotel Union Square

Art Deco San Francisco hotel in Downtown San Francisco, walk to San Francisco Museum of Modern Art
This smoke-free hotel features a fitness center, valet parking, and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 131 rooms offer comforts like premium bedding and down comforters, plus free WiFi and flat-screen TVs. Rainfall showerheads, coffee makers, and hair dryers are among the other amenities available to guests.
Hotel Union Square offers 131 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with pay movies.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55.00 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Polish
  • Spanish

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe

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Guest rating 3.5+
Guest rating 3.5+
Washer and dryer
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3 star
3 star
Free WiFi
Free WiFi
Business-friendly
Business-friendly

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Dogs only
Up to 40 lbs

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 33.06 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The resort fee will be subject to an additional tax which will be assessed at the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Union Square
Union Square Hotel
Hotel Union Square Hotel
Hotel Union Square San Francisco
Hotel Union Square Hotel San Francisco

Frequently asked questions

Can I cancel my reservation for free at Hotel Union Square and receive a full refund?
Yes, Hotel Union Square offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Union Square cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Union Square pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per accommodation, per stay.
How much is parking at Hotel Union Square?
Valet parking is available for USD 55.00 per day.
What time is check-in at Hotel Union Square?
Check-in is from 3 PM - midnight.
What time is check-out at Hotel Union Square?
Check-out is at noon.
Where is Hotel Union Square located?
Located in Downtown San Francisco, this hotel is steps from Union Square and Westfield San Francisco Centre. San Francisco Museum of Modern Art and Moscone Convention Center are also within 10 minutes. Powell St & O'Farrell St Stop and Powell St & Market St Stop are within a 2-minute walk.
3.7
Good
Rating 5 - Excellent. 268 out of 999 reviews
5 - Excellent 27%
Rating 4 - Good. 373 out of 999 reviews
4 - Good 37%
Rating 3 - Okay. 178 out of 999 reviews
3 - Okay 18%
Rating 2 - Poor. 104 out of 999 reviews
2 - Poor 10%
Rating 1 - Terrible. 76 out of 999 reviews
1 - Terrible 8%

4.0/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities
Write a review

1/5 Terrible

Stayed 4 nights in Nov 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As of 9/4/20 the hotel is closed. We were made aware of this upon arrival and told
Stayed 2 nights in Sep 2020

1/5 Terrible

Sad face IconDisliked: Staff & service, amenities
I was informed upon arrival that I couldn't stay due to them being a pop-up homeless shelter. I never received any form of communication alerting me to this, nobody is at the phone at the hotel to even check this, and now they're refusing to refund me the $610.41 I paid to stay there. Avoid this hotel, period.
Stayed 3 nights in Aug 2020

1/5 Terrible

Stayed 2 nights in Mar 2020

3/5 Okay

Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
The floors were uneven and the bed was uncomfortable. There was a smell to the building as well.
Stayed 6 nights in Mar 2020

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