Hi Ina, Thank you for sharing your recent experience with us, and we sincerely apologize for the inconveniences you encountered during check-in. We understand how frustrating it can be when reservations aren't communicated promptly, and we're sorry for any delay it caused. Your feedback regarding our check-in process and soundproofing is invaluable, and we'll address these issues to ensure a smoother experience for our guests in the future.We're glad to hear that despite the challenges, our staff maintained professionalism and courtesy throughout your stay. Your praise for their service and attitude means a lot to us, and we'll be sure to pass on your kind words.Regarding the hot water temperature, we apologize for any discomfort you experienced and appreciate your understanding. We'll look into this matter to ensure it meets the expected standards for all our guests.We're delighted that you found our hotel well-designed, functional, and convenient, and that you enjoyed the breakfast and parking facilities.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Hi Craig,Thank you so much for your glowing review! We're thrilled to hear that you loved everything about your stay with us, from our helpful and amazing staff to the excellent cleanliness. Providing a quiet and safe space is always our priority, and we're delighted to know we met your expectations.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional experience soon!

Hi Angela,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be a good choice in a quiet area, with clean rooms and convenient proximity to the airport and parking.We apologize for any inconvenience regarding the room assignment during your second visit. Your comments are valuable to us, and we'll use them to improve our room allocation process to ensure all guests have a comfortable stay.We appreciate your continued support and hope to have the opportunity to welcome you back for an even better experience in the future.

Hi IIiana,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to read that you had a great experience with our staff and enjoyed the complimentary breakfast.Your kind words mean a lot to us, and we're thrilled to know that you plan to stay with us again in the future. We look forward to welcoming you back for another enjoyable visit!

Dear Angela,Thank you for sharing your recent experience with us. We're delighted to hear that our hotel's location outside of downtown San Francisco suited your needs perfectly, providing convenience, tranquility, and easy access to your Stanford visit. We're glad you found our rooms clean, spacious, and comfortable, and that you appreciated the value of your stay.Your feedback is greatly appreciated, and we're thrilled to have exceeded your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Hi Steven, Thank you for your positive review! We're glad you found our hotel clean, enjoyed the breakfast, and found our location convenient. We look forward to welcoming you back!

Hi Jia,Thank you for your kind words! We're thrilled you appreciated our eco-friendly practices, enjoyed our great location, and found our hotel clean. We hope to welcome you back soon!

Thank you so very much for staying here with us at Hyatt Place San Carlos, Arleen! I'm really happy to read that you enjoyed your stay, and thank you for sharing your review with the world of Expedia! I'm especially glad to know that everyone was helpful while you were with us.Safe Travels, and Until Next Time....Matthew

Hello Robert, thank you for your kind review. I glad to know you had a great stay with us. It’s heartwarming to know that Rogerio’s warm welcome and service contributed to your positive impression.We are looking forward to welcoming you on your next visit to San Carlos.

Dear Alfredo, thank you so much for your positive rating for your recent visit to Hyatt Place San Carlos. We look forward to welcome you back soon.

Dear Robert, thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! We look forward to your next visit with Hyatt Place San Carlos.

Dear Alejandro,Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

Dear Hisae, thank you for your recent stay with us. We’re happy to see that you had a 5-Star experience at Hyatt Place San Carlos.

Dear John, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

Hello Anne, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We are indeed looking forward to your next visit!

Hello Reza, thank you for taking the time to rate our hotel with 5 stars. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!