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Hotel Nikko San Francisco

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Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
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Overview of Hotel Nikko San Francisco

VIP Access

Hotel Nikko San Francisco

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
222 Mason St, San Francisco, CA, 94102

Explore the area

  • Popular LocationSan Francisco Museum of Modern Art11 min walk
  • Popular LocationMoscone Convention Center11 min walk
  • Popular Location555 California Street15 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)18 min drive

VIP Access

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About this area

San Francisco

In the entertainment district, Hotel Nikko San Francisco is in Union Square, a neighborhood in San Francisco with good shopping. Alcatraz Island and Golden Gate Bridge are notable landmarks and Pier 39 is a popular area attraction. Traveling with kids? Consider Exploratorium and San Francisco Maritime National Historical Park. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Grace Cathedral - 10 min walk
  • San Francisco Museum of Modern Art - 11 min walk
  • Moscone Convention Center - 11 min walk
  • Asian Art Museum of San Francisco - 12 min walk
  • 555 California Street - 15 min walk

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 18 min drive

Restaurants

  • Dojima Ann - 2 min walk
  • Katana-Ya - 2 min walk
  • Kuleto's - 3 min walk
  • Tad's Steaks - 3 min walk
  • King of Thai Noodle - 3 min walk

About this property

Hotel Nikko San Francisco

Family-friendly San Francisco hotel in Union Square, near Pier 39
An indoor pool, a restaurant, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Limited housekeeping is available.
Hotel Nikko San Francisco offers 532 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 47-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Russian, Spanish, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: USD 25-40 for adults and USD 15-25 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Anzu Restaurant and Bar
  • Feinsteins

Things to do

  • Fitness center
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (29000 square feet)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 47-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator (on request)

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs)
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • Resort fee: USD 45.42 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • Fitness center access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 25 and USD 40 for adults, USD 15 and USD 25 for children (approximately)
  • Covered valet parking fee: USD 65 per night
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Early check-in/ Late check-out is allowed for a fee and subject to room availability.
This property will place an authorization for USD 100 for any bookings where payment for the stay will be made on site instead of at the time of booking.
This property charges USD 6 per package for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Nikko
Hotel Nikko San Francisco
Hotel San Francisco Nikko
Nikko Hotel
Nikko Hotel San Francisco
Nikko San Francisco
Nikko San Francisco Hotel
San Francisco Hotel Nikko
San Francisco Nikko
San Francisco Nikko Hotel
Nikko Francisco Francisco
Hotel Nikko San Francisco Hotel
Hotel Nikko San Francisco San Francisco
Hotel Nikko San Francisco Hotel San Francisco

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 993 out of 1467 reviews
5 - Excellent 68%
Rating 4 - Good. 297 out of 1467 reviews
4 - Good 20%
Rating 3 - Okay. 105 out of 1467 reviews
3 - Okay 7%
Rating 2 - Poor. 41 out of 1467 reviews
2 - Poor 3%
Rating 1 - Terrible. 31 out of 1467 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very misleading - we booked a queen size bed and we got a double. Front desk said it was a queen so I actually measured the bed which confirmed it was NOT 60 inches wide so not a queen. The bed was extremely uncomfortable, the room was tiny and when we went to have dinner in the restaurant we found it was closed on Sunday. Would never stay here again.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, clean and modern. Front desk were friendly and helpful and we were able to check in very early. There were lots of elevators so little waiting. Location was convenient in terms of being close to shopping, transportation and restaurants. There are a lot of homeless people in the area, but this San Francisco. I would stay here again.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how beautiful the lobby was as well as the very clean room. The staff at the front desk to the car service were absolutely wonderful and welcoming. The unique indoor pool was kid friendly and very enjoyable during our stay. We would highly recommend this hotel and look forward to a return stay.
Stayed 3 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful, clean lobby and rooms. Friendly helpful staff! Great pool and hot tub! Such a beautiful relaxing pool area!
Stayed 2 nights in Aug 2022

2/5 Poor

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Spa and swimming pool
Stayed 1 night in Jul 2022