Ratings based on 2,357 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Posted 29-Apr-2016
Pros: Great location, friendly staff, very clean
Cons: Room size, bed comfort and natural lighting can be improved.
Location: It is very close to a large shopping mall, Westfield Center. It is also right next to Union Square. Very close to public transport.
The room I got was a bit tiny and dark but the overall value of the hotel when you think about the price and the location is pretty nice. Also not all rooms are like this. If you get a better room with better natural lighting and a bit more space, it is a steal. The room was also very clean at all times.
1 out of 5
by A verified traveller

Very very bad

Posted 28-Apr-2016
The hotel rooms are super small , the stuff is not good , they charged me twice for the same room , they almost check me out the day earlier , they did a lots of mistakes just bad , will never stay again , the elevator didn't worked , just really bad
4 out of 5
by A verified traveller from Lyon

Séjour à SF downton

Posted 28-Apr-2016
Séjour surtout travail : hôtel bien situe. La ville est extra
4 out of 5
by A verified traveller from Houston

I will stay again!

Posted 26-Apr-2016
Pros: The staff were very friendly.. the room were good, the bed was very comfortable. I will stay here again!
Cons: The bathroom, at least paint it or something.. update the shower heads if possible..
Location: Awesome location right in the middle of Union square, next door to nice Hotels like Parc55, Hilton etc..
Excellent staff, very friendly.. the rooms were small but functional.. the bathroom can use some uplift but its clean so that works
4 out of 5
by A verified traveller from Hong Kong

Good location. Efficient check-in and out

Posted 24-Apr-2016
The location is excellent - close to main shopping area and restaurants. Check-in and -out are impressively quick. The interior is reasonably good to its price. pretty stylish retro deco.
4 out of 5
by A verified traveller

とても便利で必要十分

Posted 21-Apr-2016
今回2回目の利用で、5泊しました。 立地は最高です。Powell駅のすぐ近くですが、ケーブルカーの通りから一本入ったところなので静かです。部屋は広くはないですが、必要十分で快適でした。朝食は、パンとベーグル、カップケーキ、果物少し、コーヒー、ジュース類ぐらいですが、無いよりはましです。(自室に持ち帰って食べる形式です。)ホテルに周りにはお店がいくつもあるので、食べに行くには不自由しません。 次回もまたここに泊まると思います。
4 out of 5
by A verified traveller from Milano

Ottimo hotel a due passi da Union Square

Posted 17-Apr-2016
Ottimo hotel a quella cifra, data la posiIzione a due passi da Union Square. Ottimi servizi per essere un tre stelle. Unico neo la colazione che è disponibile solo fra le 7 e le 9: se devi uscire prima te la perdi.
5 out of 5
by A verified traveller from sf

Nice hotel, great location to trolley car & shopin

Posted 17-Apr-2016
Scott was amazing from start to finish. All staff lovely and helpful. Room was small but worth it for location. Breakfast was continental. Decent selection of pastries and bagels. Loved cranberry juice as a breakfast option. Everything was just easy.
4 out of 5
by A verified traveller from State College, PA

Affordable and central

Posted 15-Apr-2016
Pros: Affordable, clean, quiet.
Cons: The AC wouldn't automatically shut off when reaching the set temperature. Maybe a small writing desk could be added instead of a nightstand.
This hotel was half as expensive as others in the area when I booked, and provided all the amenities I needed for a week-long conference trip. The rooms are quite small (not having a writing desk was the biggest downside), but are kept clean and were quiet at night. I had a packed schedule and only stayed in the hotel during the night time, so the size of the room (or the lack of fancy amenities) didn't bother me.
3 out of 5
by A verified traveller

Nice but kind of small...

Posted 7-Apr-2016
Pros: Staff was solid.
The hotel was clean and well kept but the room was quite a bit smaller than what I was expecting.