Ratings based on 2,493 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromMünster

Sehr gutes Hotel für einen City-Trip

Posted 25-Oct-2016
Pros: Das Hotel war in einem sehr guten Zustand und einigermaßen frisch renoviert. Die Zimmer für San Francisco relativ groß.
Cons: Wie üblich ein wenig hellhörig. Das Enthaltene Frühstück war leider nicht sehr umfangreich und bestand fast nur aus süßen Teilchen.
Location: Die Lage direkt an der Powell Station eignet sich perfekt f. eine Anreise per Bahn vom Flughafen als auch für Verbindungen zum Cable Car sowie Bus etc
Das Hotel ist rundum in einem sehr guten Zustand und die Mitarbeiter sind durchweg sehr freundlich. Unser Zimmer war freundlich eingerichtet und sehr sauber.
3out of 5
by A verified traveller fromt

Posted 22-Oct-2016
4out of 5
by A verified traveller

Hotel Fusion

Posted 21-Oct-2016
Pros: Location
Cons: Hotel is new so it is working out a few little glitched
Location: Just off Union Square so location is good
New small hotel in an excellent location; quite nice for the price.
4out of 5
by A verified traveller fromLondon

Good hotel in great location

Posted 14-Oct-2016
Location: The Taylor St café 2 blocks away does a fabulous breakfast. John's Grill opposite the hotel is very good for steaks.
Our room was clean and comfortable with a refrigerator and coffee machine. Our room faced onto Ellis St so it was noisy outside but the room was well soundproofed and the air conditioning very effective so it didn't bother us. The coffee and toiletries were not restocked automatically every day but we got what we needed by asking at the desk. The complimentary breakfast was disappointing - just drinks and cakes. The hotel is in a great location with an easy walk to Union Square, the BART and car rental pickups.
3out of 5
by A verified traveller fromMelbourne

The hotel is in a good central location

Posted 5-Oct-2016
Pros: Renovated reception and dining areas were great but other areas are undergoing renovation still
Cons: Toilet blocked twice with water overflowing onto bathroom floor
5out of 5
by A verified traveller

Nice hotel close to convetion

Posted 1-Oct-2016
Pros: It was a walking distance to everything we required
Cons: The club door going to downstairs block clients' way to the hotel
Location: Shopping, conference,transportation all were within our min walk
Amazing, early breakfast, nice staff, clean and helpful to have a valet. We did not worry about parking overnight
4out of 5
by A verified traveller

Good location

Posted 28-Sep-2016
Beds were decent and the location was pretty good. Most places I was interested in going downtown were fairly easy to reach.
4out of 5
by A verified traveller

Perfect Location

Posted 24-Sep-2016
This hotel is on the edge of the tenderloin which is the low income area and there are a lot of homeless people walking the streets but not one of them bothered us, it was actually very sad to see how desperate they were. It's located right round the corner from great shopping and the union square where the hop on bus starts and easy walking distance to china town. The hotel is newly refurbished and the restaurant not open yet but it's so close to hundreds of great restaurants so wasn't a issue. Great room as we were out all day sightseeing and the bed was the best I've slept in for a hotel. Great shower! For location and price it's excellent and I wouldn't be put off by the area and would definitely go back.
2out of 5
by A verified traveller fromToronto

Unpleasant stay

Posted 20-Sep-2016
Pros: NIL
Cons: Renovation
Location: The location is very convenience for shopping and eatery places
The room is dark, and the air conditioning is extremely noisy! I booked and pre-paid through. Expedia and got charged again from the hotel and was told that I have consumed the snack bar for 4.00 which I never! I need to call in for a refund... Bad experience and will never stay again!!
4out of 5
by A verified traveller fromSingapore

Overall a great stay

Posted 19-Sep-2016
Pros: Staff were approachable and professional. Hotel lobby was nicely maintained.
Cons: Room size is small... The hotel breakfast provided could be further improved in terms of variety as well.
Location: Excellent location. Close to BART and located close in proximity to many shops at Union Square.
Arrived three hours prior to check in time and the receptionist kindly provided us with complimentary early check in as room was ready. She was professional, friendly and welcoming.