Ratings based on 2,441 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Seemed nice on paper.

Posted 27-Aug-2016
Disappointed to read sign @ inside of entrance about 'Hotel Fusion building consisting of hazardous materials that cause cancer & birth defects. Would have expected that Expedia booking site would have warned prospective guests of this danger. Could Expedia investigate this complaint and contace me directly.
3out of 5
by A verified traveller fromSan Francisco, CA

Close to Union Square

Posted 26-Aug-2016
Unfortunately, problem with room. The light switch fan created a spark each time I turn on fan! Also, water drip all through the night with the heating unit!
4out of 5
by A verified traveller fromengland

Overall a good hotel

Posted 26-Aug-2016
Great location nice hotel clean and friendly however did ask a member of staff if they would unlock safe they said yes but never did apart from that all good
5out of 5
by A verified traveller

Great Hotel

Posted 26-Aug-2016
Cons: will be better again when the new reception & Bar areas open, we missed out by only a few days.
Great location, really helpful & friendly staff, we enjoyed our stay.
5out of 5
by A verified traveller

Zentrale Lage, Top Preis und sauber

Posted 21-Aug-2016
Last Minute Buchung. Das Hotel war besser als erwartet. Wir haben zu 4t ein Zimmer geteilt. Es war genügend Platz und es war sauber. Das beste am Hotel war die Lage. Können wir nur weiter empfehlen.
3out of 5
by A verified traveller

Posted 15-Aug-2016
Pros: The location is great! walking distance to shopping!
Cons: Cleanliness can be approved.
Location: Uniqlo shop is nearby and lots of places to eat.
Bathroom was fairly dirty. Also we came a bit early and they didn't allow early check-in. Building is overall pretty old so its expected nooks edges are full of dust.
3out of 5
by A verified traveller fromLondon

Good location

Posted 12-Aug-2016
Pros: Location.
Cons: Better sound proofing of the room.
Location: Lots of shops and restaurants very close by.
Very good location, very close to shops and many places to eat. Walkable or convenient for using public transport to get to many attractions. However very noisy in the morning as seemed to be constant rubbish/recycling collections everyday outside and windows.
5out of 5
by A verified traveller fromGroß Kreutz (Havel)

Tolles Hotel zentral gelegen

Posted 7-Aug-2016
Pros: sauberes Zimmer, sauberes Bad, Ausstattung
Cons: Das Frühstück könnte wirklich etwas mehr in Richtung Continetal Breakfast gehen.
Location: 2 Gehminuten von der Market St u. vom Westfield Shopping Center, viele Restaurants, Cable Car Stationen in der Nähe
Von außen ist dieses Hotel eher unscheinbar, aber innen ist es sehr gut und modern ausgestattet. Die Mitarbeiter am Empfang sind sehr nett und hilfsbereich. Auch der Portier am Eingang ist sehr zuvorkommend und hat sofort seine Hilfe angeboten. Meine beiden Schlüsslekarten haben zuerst nicht funktioniert. Dies wurde aber sofort behoben. Auch kommt man nur mit Schlüsselkarte in die einzelnen Etagen. Das Zimmer ist für eine Person vollkommen ausreichend. Ein Einzelbett, Kühlschrank, Kleiderschrank, Tresor und ein Flachbild TV. Das Bad ist sehr sauber. Einzig störend an sehr warmen Tagen ist die fehlende Klimaanlage. Es gibt aber einen Ventilator. Der war ausreichend. Das Frühstück ist leider etwas mager. Es wird ein Continental Breakfast versprochen. Es gibt aber nur Donuts und Plundergebäck. Das Hotel ist aber trotzdem zu empfehlen.
3out of 5
by A verified traveller

Nice location

Posted 3-Aug-2016
Pros: Location was good. Close by nice restaurants and convenient to transportation.
Parking charges are extremely high, $55 a day + over $7 in taxes (they don't tell you that). You won't know where to park when you are checking in. Room was small, no view out the window. Breakfast room was hard to find and almost not worth going to.
4out of 5
by A verified traveller

great location downtown, near trolleys

Posted 29-Jul-2016
Poor breakfast, warm room, clean, good price, great location, knowleageable staff.