Ratings based on 2,371 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 21-May-2016
Kleines, sauberes Hotel in sehr zentraler Lage. Zimmer zum Innenhof sind sehr ruhig.
5out of 5
by A verified traveller fromMontana

Easy walk to convention center, nice stay

Posted 19-May-2016
Pros: Clean, comfortable bed, great location only a block from Powell station on BART and street car. Everything about this hotel beat my expectations.
Cons: The complimentary breakfast was a pleasant surprise, but was pretty basic. Not a complaint, by any means, but is the only thing I could see to improve
Location: Easy walk to dozens of stores and dining spots, plus so easy to reach from BART from airport.
Breakfast was quite basic, but was an unexpected pleasure. Overall, I was very pleased with my stay. Have stayed at several area hotels for conventions at Moscone center, and would have to say this was one of the best-they even have coffee in the lobby!
3out of 5
by A verified traveller

Great location!

Posted 18-May-2016
Pros: Location and continental breakfast
Cons: Room conditions
Location: Close to everything!
Cost benefit solution. Couldn't sleep due to noises coming from the air conditioner during the whole night!
1out of 5
by A verified traveller fromSão Paulo

Quarto de deficiente sem janela no exterior.

Posted 11-May-2016
Pros: Nada
Hotel horroroso, no limite da pior parte da cidade. Quarto de deficiente com janela numa poço de aeração. O tapete do corredor é mais feio que eu vi na minha vida (pre-manchado, assim não da para ver se esta sujo ou não).
4out of 5
by A verified traveller

Posted 29-Apr-2016
Pros: Great location, friendly staff, very clean
Cons: Room size, bed comfort and natural lighting can be improved.
Location: It is very close to a large shopping mall, Westfield Center. It is also right next to Union Square. Very close to public transport.
The room I got was a bit tiny and dark but the overall value of the hotel when you think about the price and the location is pretty nice. Also not all rooms are like this. If you get a better room with better natural lighting and a bit more space, it is a steal. The room was also very clean at all times.
1out of 5
by A verified traveller

Very very bad

Posted 28-Apr-2016
The hotel rooms are super small , the stuff is not good , they charged me twice for the same room , they almost check me out the day earlier , they did a lots of mistakes just bad , will never stay again , the elevator didn't worked , just really bad
4out of 5
by A verified traveller fromLyon

Séjour à SF downton

Posted 28-Apr-2016
Séjour surtout travail : hôtel bien situe. La ville est extra
4out of 5
by A verified traveller fromHouston

I will stay again!

Posted 26-Apr-2016
Pros: The staff were very friendly.. the room were good, the bed was very comfortable. I will stay here again!
Cons: The bathroom, at least paint it or something.. update the shower heads if possible..
Location: Awesome location right in the middle of Union square, next door to nice Hotels like Parc55, Hilton etc..
Excellent staff, very friendly.. the rooms were small but functional.. the bathroom can use some uplift but its clean so that works
4out of 5
by A verified traveller fromHong Kong

Good location. Efficient check-in and out

Posted 24-Apr-2016
The location is excellent - close to main shopping area and restaurants. Check-in and -out are impressively quick. The interior is reasonably good to its price. pretty stylish retro deco.
4out of 5
by A verified traveller


Posted 21-Apr-2016
今回2回目の利用で、5泊しました。 立地は最高です。Powell駅のすぐ近くですが、ケーブルカーの通りから一本入ったところなので静かです。部屋は広くはないですが、必要十分で快適でした。朝食は、パンとベーグル、カップケーキ、果物少し、コーヒー、ジュース類ぐらいですが、無いよりはましです。(自室に持ち帰って食べる形式です。)ホテルに周りにはお店がいくつもあるので、食べに行くには不自由しません。 次回もまたここに泊まると思います。