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Hotel Carlton, a Joie de Vivre Boutique Hotel

Star Rating
3 out of 5

Information

Reviews

4.1 / 5Very Good
2,259 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Asian Art Museum of San Francisco
    11 min walk
  • Popular Location
    Westfield San Francisco Centre
    17 min walk
  • Restaurant
    Le Colonial
    6 min walk
  • Restaurant
    Ruth's Steak House
    8 min walk
  • Airport
    San Francisco, CA (SFO-San Francisco Intl.)
    20 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Superior Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • City View Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • City View King Bed

    Room Amenities

    • Sleeps 2
    More details
  • City View 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details

About this area

San Francisco

In the city centre, Hotel Carlton, a Joie de Vivre Boutique Hotel is in San Francisco's Downtown San Francisco neighbourhood, an area with good shopping. Van Ness Avenue and Westfield San Francisco Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Golden Gate Park and Aquatic Park. Aquarium of the Bay and Pier 39 are not to be missed. Our guests love the hotel's central location.

What's nearby

  • Popular Location
    Asian Art Museum of San Francisco - 11 min walk
  • Popular Location
    Westfield San Francisco Centre - 17 min walk
  • Popular Location
    TransAmerica Pyramid - 3 min drive
  • Popular Location
    San Francisco Museum of Modern Art - 3 min drive
  • Popular Location
    Lombard Street - 3 min drive

Getting around

  • Civic Center Station - 15 min walk
  • San Francisco 22nd Street Station - 15 min drive
  • San Francisco, CA (SFO-San Francisco Intl.) - 20 min drive

Restaurants

  • Phlox Commons — 1 min walk
  • Le Colonial — 6 min walk
  • Ruth's Steak House — 8 min walk
  • Zingari — 9 min walk
  • Jasper's — 10 min walk

About this property

Hotel Carlton, a Joie de Vivre Boutique Hotel

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour business centre, self parking and a microwave in a common area are on-site. All 163 rooms offer free WiFi, iPod docks and coffee/tea makers. Other amenities available to guests include ceiling fans, hairdryers and laptop-compatible safes.

Policies

Check-in

Check-in between 3 PM - 2 AM

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets stay for free

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 9 and USD 20 per person (approximately)
  • Self-parking fee: USD 28 per night
  • Nearby parking fee: USD 28 per night
  • A pet fee will be charged
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hotel Carlton San Francisco
  • Hotel Carlton
  • Carlton San Francisco
  • Hotel Carlton a Joie de Vivre Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 28 per night
  • Parking nearby: USD 28 per night
  • Return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: USD 9-20 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (750 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Fireplace in reception
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Window screens

Nearby things to do

Activities

  • Fitness centre (discounted access)
  • Golf

Where to eat

  • Phlox Commons – Restaurant offering Californian cuisine. Serves breakfast, brunch and dinner daily.
4.1

Very Good

5 - Excellent
800
4 - Good
983
3 - Okay
344
2 - Mediocre
104
1 - Poor
28
4.4
Cleanliness
4.5
Service and Staff
3.9
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Small but cozy. Very accommodating to our needs. Friendly and jazz bad was cozy too

Stayed 2 nights in Nov. 2019

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities
This traveller didn’t leave comments with their review
Stayed 1 night in Nov. 2019

2/5

  • Disliked: Staff & service, amenities, property conditions & facilities
This traveller didn’t leave comments with their review
Stayed 2 nights in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very knowledgeable about the area and how to get around. The happy hour/band time in the evenings was an added plus.

Stayed 3 nights in Oct. 2019

2/5

  • Liked: Staff & service

Booked this hotel originally for 3 nights, but due to schedule conflicts, we had to check out a day early. Everything was going well (staff were friendly, gave food/beverage vouchers for their restaurant), until our first night at the hotel that i woke up in the middle of the night itching. I turned on the lights to see if there’s a sign of any bugs on the bed-nothing! so i went back to sleep. That morning, i woke up w/ bumps all over my right arm. I was hoping it wasn’t gonna be a major one so i shrug it off & continued w/ our itinerary for the day since my bf who was sleeping on the same bed w/ me didn’t get any bites at all. That afternoon it became worst, the parts where the bumps were is now swollen & the itching was worst. Came to a conclusion that they were bed bug bites since I’ve had them years ago & i know how they looked like. We told the front desk about it & they switched us to a new room (similar to the first one just diff floor) & said their engineering will check what caused the bites from the previous room. Hotel never offered to give us refunds or help w/ getting meds for the itch/swelling. They were nice to move us from that previous room, but I was just traumatized as this is the first time i’ve experienced it while travelling. I hope they’re able to find the cause of this to prevent other guests to experience what i did, as i was just prescribed to take antibiotic because the swelling is worst & to take precaution w/ getting an infection from it.

Stayed 3 nights in Oct. 2019

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